Intercept X Endpoint Reviews

Intercept X Endpoint

4.5 (217)
Write a Review!
Endpoint protection software for security analysts

Overall rating

4.5 /5
(217)
Value for Money
4.2/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support Software
4.1/5
Sort by

217 Reviews

Steven
Steven
Overall rating
  • Industry: Financial Services Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Easy to deploy inclusive protection

Reviewed on 2019-10-11

The software was very easy to install and configure. We have not had any issues with viruses or...

The software was very easy to install and configure. We have not had any issues with viruses or malware. We also have not had anything flagged by other solutions we have tested alongside Intercept X.

Pros

For such a sophisticated software approach it was surprising how low a footprint Intercept X was on our computers and networks.

Cons

The concept of non-database driven antivirus/antispyware solutions takes some time to wrap your (and others) heads around, but once you look into the process it is quite impressive.

Reasons for Choosing Intercept X Endpoint

Webroot is amazing software just not as cost efficient.

Reasons for Switching to Intercept X Endpoint

We really liked the idea behind databaseless antivirus protection.
Verified Reviewer
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent as protection highly recommended product, need to improve in reports, information...

Reviewed on 2023-03-08

Pros

Simply peace of mind! In 6 years, we have had no problem with security issues, ramson attacks, etc.

Cons

Improve in reporting and details in threats information/Alerts

Samuel
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

The Perfect Endpoint Security Solution For Business

Reviewed on 2023-06-28

Pros

I like the extended detection and response featuresIt makes encryption easyIt comes with leading endpoint security featuresMakes management of endpoints easy

Cons

It had never really presented any serious problems

Glenn
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great product within a top tier suite of hardware and software

Reviewed on 2023-01-09

Considering that this is one piece to an overall package, we have been very happy and the end to...

Considering that this is one piece to an overall package, we have been very happy and the end to end visibility is unmatched when researching threats in our environment. What few downsides are present are miniscule when packaged together with the rest of the offerings.

Pros

The deployment capabilities and consistency in using MDM deployment has been very important to minimize the opportunity for devices to be put into production without properly being secured. not all MSI packages are deployed the same and we have had products in the past that have installed well on some machines and not on others so consistency is key for the deployment.

Cons

The agent has not yet had all services re-branded after the Hitman acquisition which led us down an unnecessary rabbit hole. My only other complaint would be that the agent runs heavy on workstations and in many cases, has pushed us to upgrade to m.2 drives for machines that otherwise didnt need them.

Alternatives Considered

FortiClient and Malwarebytes for Business

Reasons for Switching to Intercept X Endpoint

We already used Sophos firewalls and the visibility by staying with the same vendor for endpoint protection made more sense from a value-add perspective than breaking away and going with a 3rd party.
shabbir
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Sophos : A leader in Next Generation detection and response with deep visibility

Reviewed on 2021-10-09

Sophos is way ahead compared to other products in machine learning and analytics-based attack...

Sophos is way ahead compared to other products in machine learning and analytics-based attack prediction, analyzing the threats and sandboxing. Threat hunting with Sophos is exceptional and Memory usage by the agent is less feedback from end-users. It makes an analyst's job easy when it comes to an incident analysis by through the end device logs. It is only hard to pitch as it is a cloud-based platform for governments.

Pros

Sophos capabilities as detection and response to the Malware attacks are excellent. very deep insights into endpoint devices where it provides later movement, deep analysis, and storyline of the attack. It is a step ahead of predicting zero-day attacks.

Cons

Sophos is currently moved everything to cloud pitching for Government customers is hard because of data restrictions they want to implement on-premises. cost wise is Sopho's intercept X is higher compared to other vendors.

Alternatives Considered

SentinelOne

Reasons for Choosing Intercept X Endpoint

Symantec is a very traditional product that lacks many parameters in protection, GUI, Customer support and server maintenance, etc.

Reasons for Switching to Intercept X Endpoint

Sentinel one is also a better product and excellent in protecting zero-day vulnerabilities but it is expensive when compared to other products in the market.
Mohamed
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

One of The Best Security Solutions

Reviewed on 2022-05-18

A good experience in which I saw many advantages that some competing companies lack and that can...

A good experience in which I saw many advantages that some competing companies lack and that can increase the company’s opportunities in the market if other problems are addressed.

Pros

Many features caught my attention, including the inability to bypass or disable Endpoint protection even with Administrator permission.
Sending warnings to the email with a report stating the threat and the path of the threat to the server In addition to the ability to manage it through the cloud easily, which provides the management of server protection quickly and from anywhere.

Cons

A little delay in the issuance of reports and sending them to the e-mail, which can cause a delayed response to cyber incidents. It also lacks some features such as stopping the network of the infected server with Malware and focusing on isolating it more than dealing with the matter It also lacks to close suspicious sites that are not closed in the firewall or even alert the user.

Alternatives Considered

FortiGate Next-Generation Firewall

Reasons for Switching to Intercept X Endpoint

Because it meets the needs of the business and the ability to manage the required number of users with efficiency and a suitable price for the company, and also because there are several advantages in Sophos devices such as the Remote Ethernet Device (RED).
Verified Reviewer
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Strong Protection and Centrally Managed Make For A Great Experience

Reviewed on 2019-06-04

We wanted a A/V solution that provided AI and cloud management.

We wanted a A/V solution that provided AI and cloud management.

Pros

Sophos Endpoint has been a great addition to our organization. It makes AV management far simpler than we could have imagined. With a centralized interface, we can manage PC's and deal with any issues with little knowledge to the end user. It integrates wonderfully with our AD and our Sophos XG Firewalls. The protection it provides is fantastic.

Cons

Occasionally we do encounter some issues with updates not always reenabling the endpoint. but it's rare and fixed easily. I do wish there was an easy way to push out the installer. Support from Sophos is slow, can be on hold for hours.

Alternatives Considered

ESET Endpoint Security

Reasons for Switching to Intercept X Endpoint

Sophos had better reviews and had cloud management.

Response from Sophos

Thank you for the review. We're glad to hear that you're finding Sophos Endpoint (and XG Firewall) a good fit for your business!

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

The best End Point Protecction

Reviewed on 2021-02-05

My work experience is to detect threats that other antivirus did not, in addition to obtaining a...

My work experience is to detect threats that other antivirus did not, in addition to obtaining a cause and root diagram generated by the tool to discover the thread of the infected computer, this is of great help for an administrator.

Pros

Actually the operation is excellent, it performs the locks correctly and it is not so intrusive when blocking other programs that are reliable, it is also extremely light and does not slow down the computer's processing.
Best of all, with the sophos brand is the synchronized technology, in a scenario in which there is an xg firewall, if a computer becomes infected, the endpoint protection will send a heartbeat to the firewall to inform you and isolate the equipment to that it does not infect others over the network.

Cons

Probably the cost, the endpoint protection solution with Sophos its cost becomes high, however, it is worth having such protection for the equipment.

Alternatives Considered

ESET Endpoint Security

Reasons for Switching to Intercept X Endpoint

It's simple, for the best performance and protection for the equipment.
Jorge
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sophos Intercept X

Reviewed on 2020-01-30

Best Antivirus on the market i really like it and i am very glad that we decided this over others.

Best Antivirus on the market i really like it and i am very glad that we decided this over others.

Pros

Best Antivirus Software i ever used, the administration console it is very intuitive and easy to use, you have a lot of alerts and as a plus you have a web filter.

Cons

i really can find a Con, what i can say that i really dont like but i understand why is working that way , when you have restricted policies for external devices (usb , printers ) and you need to use one, the process to approve a usb device it is tricky and complicated.

Alternatives Considered

ESET Endpoint Security

Reasons for Choosing Intercept X Endpoint

we had a lot of virus attacks using ESET

Reasons for Switching to Intercept X Endpoint

we like the demo and the price was a little more cheaper than others besides it has a very good Garner evaluation
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

All-in-One endpoint protection at low price

Reviewed on 2020-06-11

You don't notice that the client is running.
All rules ares stablished from it´s central web...

You don't notice that the client is running.
All rules ares stablished from it´s central web administrative console and are deployed almost instantly.

Pros

DLP(Data Lost Prevention) features are useful and easy to implement on workstations
Useful Web application filter to implement specific rules to users and/or equipments
Lighweight client

Cons

It has by default some web site urls locked, that aren´t considered as risk sites, so you have to disable this rules to allow the access.

Anthony
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Improved Endpoint Protection With Intercept X Endpoint

Reviewed on 2023-08-23

Pros

The software comes with amazing computer security featuresIt makes endpoint protection easy and is always updatedIt comes with some great encryption capabilities

Cons

Well, no major flaws as Intercept X Endpoint has been great and powerful

Mark
Overall rating
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Awesome Product

Reviewed on 2022-09-22

He have a very good experience with this software since we use it. We are now more relaxed knowing...

He have a very good experience with this software since we use it. We are now more relaxed knowing that Intercept X Endpoint will protect us 24/7.

Pros

What we like with this software is the total protection we are getting from them without worrying too much on future threats.

Cons

Nothing so far, we are satisfied on the performance of this software.

Corey
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great Protection and Fast Response When Threats Hit

Reviewed on 2023-01-13

SO far it seems to be doing the job but having only used it for about a month now so time will tell

SO far it seems to be doing the job but having only used it for about a month now so time will tell

Pros

It proactively protects assets from threats and has a team that responds faster than any others

Cons

Does sometimes detect perfectly safe applications and stops them from working but is easily mitigated through the console

Hugh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Sophos Intercept X Endpoint review

Reviewed on 2022-11-17

Good antivirus for businesses

Good antivirus for businesses

Pros

The antivirus software is extremely effective.

Cons

The dashboard is a bit dated compared to other products that I have used.

Luke
Luke
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

End Point for Small Business

Reviewed on 2022-03-22

Pros

With cyber threats growing every day we are really grateful for Sophos. As the lone ranger for IT I've been able to use Sophos to make sure that our computers meet our requirements. We've stopped many viruses in their tracks across all our company-owned computers.

Cons

The customer service leaves much more to be desired. The sales process for Sophos is also a bit slow and outdated for a software subscription company.

Michael
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sophos Endpoint Protection - great value, excellent protection

Reviewed on 2021-11-13

It has been one of our best purchase in our overall security purchase.

It has been one of our best purchase in our overall security purchase.

Pros

Everything you need in an endpoint protect product is here. Cloud console, great ransomeware protection, integration with other Sophos products. API enabled for other integration.

Cons

There are really no cons when compare to competitors, or course each product will have some feature better than each other but when taking a comprehensive look at endpoint protection Sophos is a well ended product with a competitive price.

Alternatives Considered

ESET Endpoint Security

Reasons for Choosing Intercept X Endpoint

Failure of Trap to protect our endpoint.

Reasons for Switching to Intercept X Endpoint

Feature and price of Sophos is superior.
Carlos
Carlos
Overall rating
  • Industry: Food & Beverages
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sophos Endpoint will surprise you

Reviewed on 2019-03-13

Sophos endpoint protection is a pretty robust solution that will give you peace of mind when those...

Sophos endpoint protection is a pretty robust solution that will give you peace of mind when those Zero days Exploits breaks if you have Intercept X.

Pros

Antivirus, Periferal control, Web control, Data loss prevention, and ransomware protection in one single Product, great integration with sophos firewall if you have one. Great Server Lockdown feature for Windows and Linux Servers, even if they are On Premises or Cloud based on AWS or Azure.

Cons

Sometimes automated installations end up inn a partial install resulting in having to renistall the client. if you have tamper protection enabled for you clients this will result in manual labor for your team

Louis
Louis
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Excellent Endpoint Protection with Cloud Management

Reviewed on 2019-04-14

Sophos Endpoint protection is fairly priced and adds piece of mind to device security, but requires...

Sophos Endpoint protection is fairly priced and adds piece of mind to device security, but requires the addition of remote access to complete the product.

Pros

Sophos Endpoint Protection is managed via Sophos Central, the cloud management portal for nearly all Sophos Products. It allows rapid deployment of Sophos Endpoint Software to MacOS and Windows, and reports and allows policies and users to be centrally managed. It's very good at catching nearly all issues.

Cons

Occasionally its not so good and some issues still require physical access to the device to remove the issue.

Marcial
Marcial
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

High End Protection

Reviewed on 2019-06-26

Endpoint protection has a rapid response to risks or attempts of end user's computer damage.
works...

Endpoint protection has a rapid response to risks or attempts of end user's computer damage.
works fine in the background without user noticing.

Pros

Endpoint security and control are very robust for any local or remote user

Cons

no cons at all after more than 10 years working with the product

Response from Sophos

Thank you for your review. We're glad to hear that Sophos Endpoint has been a good fit for your business.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great Option for Regulated Businesses

Reviewed on 2018-12-14

Pros

Sophos allows me as an IT Administrator to get good reports and monitor my network efficiently. I am able to customize certain program restrictions, etc. right from the management console and have the updated paramaters applied to every computer, including laptops not currently on the network.

Cons

The software is more expensive compared to other options, but I do enjoy that I can pay monthly rather than prepaying for 1+ years of use.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Too overly protective

Reviewed on 2019-07-25

Pros

It's great for users or companies that need extreme protection. It's strong and hard to disable.

Cons

Extremely hard to disable while trying to perform 3rd party support on software. Personal experience, there is no way to disable a tamper protection password without having to get into Safe mode and uninstalling.

Response from Sophos

I'm sorry to hear you've had trouble with uninstallation. Tamper Protection can be disabled in the management console prior to uninstalling.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Sophos Endpoint - Keeps you Safe

Reviewed on 2019-12-03

Overall, our experience has been. Sophos has allowed us to see when we are having an issue with a...

Overall, our experience has been. Sophos has allowed us to see when we are having an issue with a workstation and to remedy it ASAP.

Pros

Moving to this cloud based solution has been great.

-Adding machines has been easy.
-Getting emails right away when a machine falls out of compliance.
-You can start a scan of a workstation from the online admin console.

Cons

Few things we like least:

-Some setting is hard to find.
-The Tamper Protection password is a per machine password. Login to Sophos, find the machine, and then get the tamper pasword. would have been easier if you could set a password instead.

Rory
Rory
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Intercept X, leading our security

Reviewed on 2019-09-16

Intercept X has opened a huge market for our company, while at the same time closing vulnerabilities...

Intercept X has opened a huge market for our company, while at the same time closing vulnerabilities and limiting for not only us as a company, but those of our clients. The bonus revenue generation has quickly put Intercept X up there at the top.

Pros

Amazing feature set, top rate security and robustness. Has proven to be the best for our clients security needs

Cons

Portal and setup can be confusing with not too much concise and simple documentation.

Matth
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

We haven't had any trouble, I guess Sophos is working? :-)

Reviewed on 2018-07-11

Pros

The great thing is our users don't get interfered by working while being fully protected. I think it's nice that we can enable device control. There are a lot of external people coming in and without some overview of what they connect to our devices we would've probably gotten in trouble a lot if it wasn't for Sophos

Cons

We've contacted the customer support a few times and I feel this isn't on par with the security the software gives. We get an exhausting list of things to try to fix the problem but when it doesn't there isn't a real followup.. We end up testing ourselves or finding the fix online.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Strong Virus and Malware protection

Reviewed on 2019-02-15

This program keeps our network safe.

This program keeps our network safe.

Pros

Once set up, it does a phenomenal job of protecting our network and keeping itself current

Cons

Multiple notices for the same virus, but that is minor.