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Lucidspark Reviews

Lucidspark

4.7 (371)
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Virtual whiteboard solution for team collaboration
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Overall rating

4.7 /5
(371)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support Software
4.5/5
98%
recommended this app
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371 Reviews

Vince
Vince
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great product with Jira and Microsoft Integrations

Reviewed on 2023-04-01

This is a great product from visual design and can improve visualization of the product backlog...

This is a great product from visual design and can improve visualization of the product backlog while having automation of the Jira Integration that will save product leaders time in administrative work.

Pros

The Jira integration helps my team see the product backlog while the integration prevents a product leader from doing redundant work by having to add cards in two sets of software.

Cons

The one opportunity for this software is the navigation in the vertical and horizontal axis. There is a tab on the left hand side that lets the user switch between the functionality of grabbing an object and scrolling in the diagram. This can be frustrating for first time users. My recommendation to Lucid is to make the navigation more like Lucidchart by combining that functionality.

Raaj
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Perfect tool for the (time-sensitive) job

Reviewed on 2020-12-22

I was working of the early stages of a fast paced project which involved multiple stakeholders over...

I was working of the early stages of a fast paced project which involved multiple stakeholders over several sites and a changing brief. It was perfect for creating a data flow diagram, an organisational structure and creating project-specific documents for client discussion and approval.
I found the software to be very easy to use. I was up, running and familiar with all it's features within 3-4 minutes. Creating the initial document took less than 15 minutes and was ready to share electronically.
Compared to the alternative software available to hand, it was fast, user-friendly and intuitive.
Considering it was the first time I had used it and that it was browser-based, I was impressed.

Pros

The fact that it is so quick and easy to use. That it is user-friendly enough with features such as snapping to shapes and arrows staying attached to the shapes is helpful.
Quickly saving out as PDFs and sharing with colleagues and clients is brilliant.
There are enough templates to find what I was looking for.
It's quicker than setting something up with Illustrator or MS word, powerpoint etc.
1Gb storage is helpful.

Cons

Because I've only scratched the surface with its use, I haven't had the opportunity to really push it's functionality enough to comment on this area yet. I would probably say theft that it's browser based because it would be great to have it as an app on my computer. I'm not often likely to use other computers and having yet another browser window open is a bit of a pain.

Alternatives Considered

Microsoft PowerPoint and Adobe Illustrator

Reasons for Switching to Lucidspark

The cost per month was low enough for me to try it for what I needed and there was a free trial period. It looked easy enough to use and seemed to be designed for creating flowcharts and the like.
Dana
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

New User Feedback

Reviewed on 2021-07-05

Pros

I like the layout out the templates to choose from.

Cons

Very touchy to use. Editing is not easily understood. Would value simplified how-to resources for using templates and creating your own. This would provide better new user experience provided this helpful info upfront.

Todd
Overall rating
  • Industry: Media Production
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Extra without much benefit

Reviewed on 2021-05-24

My experience was limited since many applications I had already been conducing with the LucidChart...

My experience was limited since many applications I had already been conducing with the LucidChart product which is already shared amongst others in the organization.

Pros

As a simple tool to layout ideas LS works well. It's simple and does simple things well.

Cons

While it does work well for what it does and remains simple, these seem more like features that should exist natively within the LucidChart product.

Meg
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Fun, easy and effective to use for summarizing process and brainstorming

Reviewed on 2021-06-08

Pros

Really great tool to use for highlighting milestones and brainstorming in virtual meeting with large group. Had good feedback from the group that it was cool but also helped them see the big picture of process and steps we'd accomplished easily, etc.

Cons

I was limited by trial use only but found it a bit cumbersome to share and have other contribute - would have liked to have other contributors not have to login and register to work on a brainstorm -- just be able to add or move parts on the fly as needed in impromptu meeting.

Alternatives Considered

Workato

Reasons for Switching to Lucidspark

Came across Lucidspark first and fit the need enough for us at this time.
Rahul
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great collaborative tool

Reviewed on 2021-10-04

Great tool for whiteboarding and drawing process flows. Easier to use compare to the other products...

Great tool for whiteboarding and drawing process flows. Easier to use compare to the other products in the market

Pros

Ease of use and embedded icons and logos

Cons

It is difficult to select and move a group of objects

Flavio
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Lucid is saving work time

Reviewed on 2021-06-01

Pros

Lucid save time and it is very effective to update topologies when we have a lot of people working at the same design.

Cons

Until now the software is very useful for our activities

Michael
Michael
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing, Simple, Elegant

Reviewed on 2020-12-16

A wonderful program that I would recommend to anyone who is seeking a way to organize and display...

A wonderful program that I would recommend to anyone who is seeking a way to organize and display their thoughts, plots, or plans.

Pros

The ease of use for the software makes any project a relaxing, focused use of time rather than struggling to organize everything well in advance.

Cons

The options for templates seem a little limited right now.

Kyle
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

LucidSpark is a must have for Remote work

Reviewed on 2023-11-27

Love it, great addition to the other tools we use and really great team product.

Love it, great addition to the other tools we use and really great team product.

Pros

I love the collaborative aspect of the tool, being able to follow others and all work simultaneously on one sheet and not have to save and wait to see updates others have made, it's a game changer, also lots of extra functionality that makes it incredibly useful for presentations...etc.

Cons

I think it's a bit tricky to learn how to use to start, there is SO much functionality it can be a bit overwhelming, I also think it can get a bit silly on the chats and team messaging stuff.

Lekhya
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Overall, a good experience with the tools and functionalities of Lucid Spark

Reviewed on 2024-03-01

A good experience in the past few months as we use to track the project status.

A good experience in the past few months as we use to track the project status.

Pros

The ease of Development and the main reason that we use this is as part of our development is to track the project status.

Cons

We can improve the functions which we use to create a workflow and all, and can also include more icons to make a better UI

Tammy
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Visual Aid Tool To Use In Your Business

Reviewed on 2021-09-27

As a Business & Marketing Coach it is crucial that I have strategic plans and steps for clients to...

As a Business & Marketing Coach it is crucial that I have strategic plans and steps for clients to go through and complete so they can reach their goals. Lucidspark helps me achieve this as well as helps me to continue to develop programs, webinars, courses and more for future revenue sources.

I began using Lucidspark because I was introduced through Lucid Mindmapping (I was a paid subscriber to this). When they created their Lucidspark software they introduced to their audience.

I was immediately taken in by it and loved it. Their post-it boards are customizable from templates to colors and more. I began using it even more than their mindmapping tool. This became my visual aid go to tool.

Pros

I love how easy it is to use. You can jump right in and begin without needing training.

Cons

The one con would probably be cost, although fair it not affordable for many micro businesses.

Alternatives Considered

Mirro

Reasons for Choosing Lucidspark

I like the post-it boards to plan out steps for programs I offer.

Reasons for Switching to Lucidspark

Currently using both
MacKenzie
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great, friendly, easy to use tool!

Reviewed on 2021-05-24

My experience has been pretty positive. I haven't needed much support but when I do they are...

My experience has been pretty positive. I haven't needed much support but when I do they are responsive. The system allows for some room to be creative and I like that I'm given that space to do that.

Pros

I really enjoy how Lucidspark is able to provide me with a way to visualize what we are working on. Whether in my previous role as a product manager or now as I process engineer my team at Mayo. I love how simple it is to make a simple or complex diagram to define, focus or clarify areas of our department that we are responsible for. My team can clearly see what's in front of them and better understand the project or process we are looking at.

Cons

Honestly, I don't have anything that I least like. I enjoy how you can use a template or start from scratch and create whatever you need. It's pretty flexible once you get the hang of it.

Mark
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

A great tool with great templatees

Reviewed on 2023-07-06

Very smooth and helpful.

Very smooth and helpful.

Pros

Lucidspark is a great tool to use because of its great templates and its convenient, easy to use interface. The templates featured give a lot of detail and help a lot with knowing how to start your own projects. This especially makes it a great tool to use for brainstorming sessions.

Cons

It's a little difficult to share your project with coworkers outside lucid. Some more editable options for exporting would be nice.

Waleed
Overall rating
  • Industry: Construction
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent strategic planning tool in the form of a virtual whiteboard.

Reviewed on 2022-03-22

Lucidspark is primarily used by me for long-term planning. The most useful aspect was that I was...

Lucidspark is primarily used by me for long-term planning. The most useful aspect was that I was able to immediately use icons to explain my planning.

Pros

Working in a group using Lucidspark is a breez, where We no longer need to meet in person to take images of the whiteboard. I used the workflow databases and diagrams to develop a whole application, which Start using one of the many templates provided. There's lots of opportunity for thought and debate here, for that we Make it unique with the available shapes.

Cons

Disappointing was the large size of the completed workflow drawings, which we were sometimes unable to email as attachments.

Ryan
Overall rating
  • Industry: Financial Services Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Huge Upgrade from Viso

Reviewed on 2021-06-28

Creating illustrations is a nearly daily part of our job and the ability to outline clear projection...

Creating illustrations is a nearly daily part of our job and the ability to outline clear projections for our projects is foundational to our client experience and Lucid Charts allows us to convey that information clearly while also being very intuitive on the backend. Truly a win-win.

Pros

I haven't had to use Lucid Charts for long to know it was an upgrade from the Visio software we were using. Visio was clunky and difficult to move around and Lucid Charts is much more smooth and easier to work with. With Visio I had to save individual files and send them to coworkers for projects, but with Lucid Charts we are able to work simultaneously and know that we are working on the most up to date files.

Cons

I don't think I have been able to use the software long enough to determine if there are any elements I would change. I would love the ability to group charts into one file, but I imagine that is a solution that already exists and I simply have yet to learn.

Mike
Overall rating
  • Industry: Environmental Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Lucid Makes Organization Planning Easy

Reviewed on 2021-09-27

It's overall been very helpful.

It's overall been very helpful.

Pros

I love how easy it is to make organizational charts and how that informs decisions.

Cons

While overall intuitive, it does take some time to figure out how to use. I wish that it would rollup other data like EBITDA, sales volume, etc. under each leader. For example, if a field says number of employees at a location, I would like to indicate that this field rolls up and have the total number of employees under a leader show in that leaders box.

Nick
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

The tool you need.

Reviewed on 2021-05-24

We use It often in meetings, to make fast and accurate changes to layouts, very understandable and...

We use It often in meetings, to make fast and accurate changes to layouts, very understandable and visual for everyone. The meetings are quicker and deliverables are released directly after the meetings.

Pros

It is a multi functional tool that I and my organization use for mostly everything., like set up an organogram, draw layouts, etc.

Cons

you need to put some time into it to understand, not every employee is a quick learner.

Amit
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Nice Product

Reviewed on 2021-10-19

Nice

Nice

Pros

Easy to Use
Lot of feature to resolve my issue.

Cons

I don't find any issue with product.
Recomond to my manager to use on organisation level.

Leo
Leo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great software that keeps communication simple

Reviewed on 2022-01-29

Amazing. Revolutionised the way I work with clients now in a daily basis.

Amazing. Revolutionised the way I work with clients now in a daily basis.

Pros

Easy to use and get clients using it with me. It’s the perfect tool for remote collaboration.

Cons

File organisation can be a little tricky and I’m not always sure which files are shared and which are private.

Rachelle
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Turning a vision into a reality

Reviewed on 2020-12-16

Lucid charts provide expert support, allowing me to focus on my expertise. I have 25 years in the...

Lucid charts provide expert support, allowing me to focus on my expertise. I have 25 years in the digital industry and lucid charts is and will always be my go-to for bringing projects to life which keeps the revenue streams growing for me and my clients. For me, Lucid charts service and capabilities cannot be beaten. It is worth giving it a try.

Pros

the abilty to use the objects drag and drop feature and to be able to add text or edit as needed, made it possible to create a flow chart that was balanced for technical and non technial users.

Cons

To be honest, at this time, I would not change anything about the platform, it provided me with everything I needed and it did not require tutorials or the time that other platforms require to even get started.

jesse
Overall rating
  • Industry: Wholesale
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Lucid Charts process mapping review

Reviewed on 2021-10-04

Generally went really well but takes some time getting use to.

Generally went really well but takes some time getting use to.

Pros

Easy to use and efficent layout of tools allowing for Process maps to be drafted efficently.

Cons

lack of ability to dictate shape sizes before dragging them out onto canvas.

Alejandro
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Still on learning

Reviewed on 2021-06-07

is ok

is ok

Pros

is a good option , but is kind of complex

Cons

is complex, other tools are easier, integrations are good

Randall
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Business Analyist

Reviewed on 2021-06-16

It's been great

It's been great

Pros

Ease of use and powerful collaboration tools

Cons

Some times adjusting flows over swim lanes can be a little tricky

Lauren
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to Adopt - Makes a Difference!

Reviewed on 2021-10-04

Pros

I love that Lucidspark is easy-to-use and is now part of every meeting!

Cons

I would like there to be more ways to share and download the dashboards.

Ashley
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The bomb when it comes digitally creating diagrams

Reviewed on 2021-09-23

Super, smashing great.

Super, smashing great.

Pros

Easy to adopt great sharing functionality.

Cons

Integration with other apps and export to other formats.