--- description: Detailed reviews on CareStack based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare CareStack with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CareStack Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Dental Software](/directory/54/dental/software) > [CareStack](/software/2014883/carestack) # CareStack Canonical: https://www.getapp.ca/software/2014883/carestack Page: 1 / 9\ Next: [Next page](https://www.getapp.ca/software/2014883/carestack?page=2) > CloudStack is a cloud-based suite of practice management tools for the dental industry. The suite comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more. > > Verdict: Rated **4.8/5** by 193 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 193 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CareStack - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$698.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: CareStack clients are billed on the basis of the number of users with active logins. Contact CareStack for more information on pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Annotations - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Charting - Claims Management Software - Client Management - Client Portal - Communication Management - Comparison View - Confirmations/Reminders ## Integrations (9 total) - Apteryx XVWeb - Birdeye - DoseSpot - LogMeIn - Overjet - Plivo - RingCX - SOTA Cloud - SWELLEnterprise ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Dental Software](https://www.getapp.ca/directory/54/dental/software) ## Related Categories - [Dental Software](https://www.getapp.ca/directory/54/dental/software) - [Dental Charting Software](https://www.getapp.ca/directory/1405/dental-charting/software) ## Alternatives 1. [Curve Dental](https://www.getapp.ca/software/91762/curve-dental) — 4.4/5 (285 reviews) 2. [ABELDent](https://www.getapp.ca/software/2026475/abeldent) — 4.7/5 (112 reviews) 3. [Adit](https://www.getapp.ca/software/2046768/adit) — 4.7/5 (271 reviews) 4. [BestoSys](https://www.getapp.ca/software/107765/bestosys) — 4.8/5 (293 reviews) 5. [Practice-Web](https://www.getapp.ca/software/2059059/practice-web-dental) — 4.9/5 (115 reviews) ## Reviews ### "Carestack for an Oral Surgery Office" — 5.0/5 > **Jennifer** | *September 30, 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: We are an office that utilizes every part that Carestack has to offer. It is alot to learn but once everything is up and running its easy to use and Carestack support is always there to help guide you. ----- ### "\[sensitive content hidden\] is my new Best Friend\!" — 5.0/5 > **Tucker** | *September 9, 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: What stood out most was how comprehensive yet user-friendly the platform is. CareStack truly streamlines every aspect of practice management — from scheduling and billing to forms, notes, and patient management — all in one secure system. The reporting features provide valuable insights that help us make better decisions, and any bugs or issues we encountered were resolved quickly with outstanding customer support. Most importantly, the transition was made seamless thanks to \[sensitive content hidden\] ’s responsiveness, patience in teaching, and ability to simplify complex processes. The combination of a robust platform and such dedicated support makes CareStack an incredible value for money. > > **Cons**: Honestly, there hasn’t been anything negative to report. The transition was seamless, and whenever small questions or minor issues came up, \[sensitive content hidden\] and the CareStack team addressed them immediately. If anything, the only challenge was the natural learning curve that comes with adopting a new, feature-rich system — but with \[sensitive content hidden\] ’s patient guidance and thorough training, this was quickly overcome. > > I cannot say enough about the outstanding support we received from \[sensitive content hidden\] and the CareStack team during our transition. From the very beginning, \[sensitive content hidden\] demonstrated exceptional dedication and professionalism, making what could have been a complicated process truly seamless. He was incredibly quick to respond to every question and concern, no matter how small, and always provided clear, actionable solutions. His ability to streamline processes saved our team significant time and effort. What stood out most was his patience with teaching — he guided us step by step, ensuring that every staff member felt comfortable and confident using the system. CareStack itself has proven to be a tremendous value. The platform offers strong security, excellent customer support, and a wide range of tools that enhance patient management. We’ve found the handling of forms and notes to be efficient and customizable, and the reporting features give us insight we’ve never had before. Any bugs or issues were addressed promptly, with real accountability and follow-through. From day-to-day scheduling to billing, CareStack has elevated our practice management in a meaningful way. Overall, the combination of CareStack’s robust platform and \[sensitive content hidden\] ’s exceptional support has provided us with true value for money. We’re grateful for his hard work and highly recommend both CareStack and \[sensitive content hidden\] for any practice looking to upgrade their systems. ----- ### "Cloud Based Dental Software" — 3.0/5 > **Alcy** | *January 25, 2024* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: I appreciate that CareStack is cloud based allowing me to access my schedule at home. > > **Cons**: CareStack tries to accomplish too much on any given page. It is not user friendly, and you must have instruction to use it. The fact that I have to right click and select "view dental chart" to open a patient's chart is ridiculous. Why make it so many steps?\! Just let me double click on the appointment to open the chart\! CareStack caters to front office while leaving the providers in the dust. As a provider, my time is limited and valuable with each patient - why create so many obstacles when trying to complete a task? The redundancy is not appreciated and the user flow is ambiguous. ----- ### "Very good system" — 5.0/5 > **Cristy** | *February 18, 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The support. We could not have made it through the changes without the support from \[sensitive content hidden\] > > **Cons**: The billing is a bit complex for patients to understand, I've had a number of calls spent explaining what is being shown. > > My experience has been very good. I feel confident in my day to day tasks and am able to easily use the system. ----- ### "Carestack Review" — 4.0/5 > **Vaneza** | *September 18, 2025* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Easier work flows, better explanation for reports and very fast support through chat to fix minor issues or questions on software navigation. Help bar allows to search through carestack software with ease > > **Cons**: Sometimes takes a while for technical support tickets to be resolved. The team says they will update you, but it may be better to reach out to your account reps for updates on technical support tickets. I also felt the cost of some add on services was very high, better suited for multi location practices than a single private office. > > Carestack is a very comprehensive software. Its easy to navigate and has made front office work more streamline by outsourcing our claims posting through the CareRevenue team. We are able to complete more tasks from one window, without having to jump between scheduler and leger to check out a patient. There was a bit of a learning curve when it came to our transition from Dentrix. The workflows are very different, but our team is adapting pretty well. Our trainers Caroline and Ayisha were so helpful, and very attentive during our onboarding meetings. They answered our questions, were very patient and helped us to understand the analytics side of Carestack. Looking forward to seeing how this transition improves our practice overall. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.ca/software/2014883/carestack?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2014883/carestack) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data