1 review

Propel Your MSP

Cloud-based IT roadmap tool for managed service providers

5 /5 (1 review) Write a Review!
Overall rating
5
/
5
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
100% recommended this app
1 review
Dan S.
Industry: Information Technology & Services
Company size: 51-200 Employees

A superb platform and tool - written by MSP's for MSP's

Used Daily for 6-12 months
Reviewed on 6/18/2020
Review Source: Capterra

Very good - the team are responsive and helpful and the software is really valuable to our business and clients.

Pros

Propel allows you to create a standardised process for providing all your MSP clients with a proactive vision for their IT. It allows you as a service provider to plan and gain buy-in from your client for the work you will do for them.

As an MSP, when you go through what Propel does - you can tell it has been written by a team who understand our business and our industry - every question I had on 'can it do this' was met with 'Yes'

It's a superb tool and one I highly recommend to all MSP's regardless of their size.

Cons

I'm being picky here - I don't have real dislikes of the platform - perhaps more granualr sync controls to ConnectWise Manage? - I have other feature requests, but no big show-stoppers when it comes to what the app does or how it works. If we could change the work 'Labor' to 'Consultancy' that would be ideal!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10