GroundCloud Reviews

Route Planning is a breeze with GC. Whether you want to route each individual stop or let GC route it the most optimal way- GC does both effortlessly. Adding new drivers and getting them up to speed is very easy thanks to a top-notch app and user interface that is intuitive and user-friendly.

Drivers using the turn-by-turn mapping feature have to remember to remap the stop if they want to break route to deliver a different stop; otherwise, the mapping feature will still be taking them to the originally routed stop.

Easy of use of the dashboard. We like the real-time updates to our fleet.

Could improve on mobile OS. Webpage on the iPhone is sometimes hard to use.

Seems like GroundCloud is listening to customers and doing their best to work on making improvements. Their data helps with negotiations!

Small things like drivers being about to add which code they used.

The GPS is the main attraction. The fact that you basically send anyone anywhere with this tablet is great

I would love it if you could put some type of notes when your planning your route that after this stop I need to turn around. When you hit mark delivered and go the GPS doesn't remember what way you were heading or what your route flow was. So pulling over or into a parking lot can really confuse some drivers when they goto leave to know which direction they should head if their not experienced on that area

The fact that I can manage my team, my fleet, and my finances makes this software a key player in the success of my business.

Really nothing I can think of has a negative impact on the operation of my business. The software just keeps improving and improving

We use Groundcloud daily for our business. The drivers use it to plan their routes, and navigate through the day. Back office uses the the fleet map feature to get up to the minute information on where each truck is and how many packages have been delivered per driver.

When monitoring cameras, there is about a 30-40 second delay in real time.

The ease of use between manifests and scanner data that make drivers routes very easy

I wish it had a mobile app for admins instead of having to use the web browser each time

Of all the products on the market for P&D contractors, GroundCloud is hands down the best. The have the best products and great customer service.

Maybe have some videos we can show the drivers so they know how to use all the features that the custom routing can do for them. Make them run their routs more efficiently.

GroundCloud significantly reduces the time and cost associated with training new and experienced drivers.

I am very pleased with the software. There is nothing that I would change at the moment.

Being able to Monitor constantly. I really like being able to see the drives travel path, this really helps accountability and resolve FedEx disputes.

Delivery Records could include status code and delivery location.

Having everything in one place and having a company that stays out front & on the cutting edge of the many changes we as FedEx Ground contractors face.

I would like the VEDR coaching to be automated. Additionally, I would like to see more "workplace safety" in the safety training options to help us offset workplace injuries.

Being able to keep track of your drivers,package stops, and speed is awesome.

Honestly I can’t really think of anything else that the app could really need. Other then maybe other options in the settings. for the my drive screen so the driver can change the way the address come up so you could get rid or hid the city and state in the collums so the apt numbers show up better

I like that the groundcloud software offers a great range of products and options. With the software i can very easily manage my fleet and drivers. I mostly use it to manage my employees by creating schedules, giving safety training, and also timeclock.

The vedr in the vehicle might be good, but isn’t as reliable as the competitors.

I love the ease of use either on desktop or mobile. I can easily access my trucks and drivers info and even assign training. Very user friendly and the customer service it's great.

Sometimes the notification system can be faulted and I don't get it right away. But aside from that it works mint.

GroundCloud stays up with this ever changing industry and updates accordingly, which saves me time and $$

Sometimes the pop ups get annoying. But I do get the option to not see them again

It’s easy but it could be made it a little bit easier

I’m not confident on the real time GPS. In real time tracking a truck when they’re not logged in to GroundCloud so I’m able to track it.

It makes everything very easy to find addresses. I like the adjustability, drives can acknowledge an address correction and makes it permanent. The ease of use without the use internet connection or cellular connection

Drivers can become too dependent instead of learning their route. Road closures do not update. Phone application needs work

The GPS, route optimization, and real-time alerts are crucial to the success of our business.

No real issues with this product at all. Integration was smooth and flawless.

Routing is easy to use. I like the ease of tracking our trucks daily with the safety features as well.

There are no aspects that we use that I do not like.

The integration has been solid. I love the ability to not only track location but delivery progress of my team or in the field.

It has taken some time for some of the improvements to go live, but even that process has improved over the last 18 months.

Route Monitoring, Monthly Maintenance Reporting, Route Integration

Maintenance Functionality, Driver Management, VEDR Portal

I am a delivery driver and i could confidently run any route/area via groundcloud mapping and manifest sync

Occasionally multiple stops at 1 location will only show as one stop. Causing me to have to go back

Very user friendly, good instruction and very easy to follow along

The trainings section is a bit long and drawn out when trying to process a driver

This product is very easy to use and allows you to see the routes and stops

The only thing I wish was that Groundcloud could transmit with Fed Ex off the scanners

It's easy to use and intuitive but not sure

I do wish they warned me about all the different dashboards