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75 Reviews
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Couldn't imagine not having GroundCloud
Reviewed on 1/25/2023
We honestly could not imagine running our routes/business without GroundCloud. We hear stories from other contractors about the "Good 'ole days" and cringe every time we think about using anything other than GC.
Pros
Route Planning is a breeze with GC. Whether you want to route each individual stop or let GC route it the most optimal way- GC does both effortlessly. Adding new drivers and getting them up to speed is very easy thanks to a top-notch app and user interface that is intuitive and user-friendly.
Cons
Drivers using the turn-by-turn mapping feature have to remember to remap the stop if they want to break route to deliver a different stop; otherwise, the mapping feature will still be taking them to the originally routed stop.
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Ground Cloud FedEx
Reviewed on 1/25/2023
Great experience
Pros
Easy of use of the dashboard. We like the real-time updates to our fleet.
Cons
Could improve on mobile OS. Webpage on the iPhone is sometimes hard to use.
- Industry: Package/Freight Delivery
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Impressed with improvements
Reviewed on 1/25/2023
Pros
Seems like GroundCloud is listening to customers and doing their best to work on making improvements. Their data helps with negotiations!
Cons
Small things like drivers being about to add which code they used.
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Groundcloud experience
Reviewed on 1/25/2023
Pros
The GPS is the main attraction. The fact that you basically send anyone anywhere with this tablet is great
Cons
I would love it if you could put some type of notes when your planning your route that after this stop I need to turn around. When you hit mark delivered and go the GPS doesn't remember what way you were heading or what your route flow was. So pulling over or into a parking lot can really confuse some drivers when they goto leave to know which direction they should head if their not experienced on that area
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Accountability at my fingertips
Reviewed on 1/25/2023
This has been a very positive impact on my relationship with my drivers and management team. This program is East to use and very helpful.
Pros
The fact that I can manage my team, my fleet, and my finances makes this software a key player in the success of my business.
Cons
Really nothing I can think of has a negative impact on the operation of my business. The software just keeps improving and improving
- Industry: Package/Freight Delivery
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Groundcloud is a useful tool that helps our organization operate smoothly on a daily basis.
Reviewed on 1/26/2023
We use this program and depend on it to manage our fleet, and perform our daily route deliveries. Groundcloud is accurate and easily accessible.
Pros
We use Groundcloud daily for our business. The drivers use it to plan their routes, and navigate through the day. Back office uses the the fleet map feature to get up to the minute information on where each truck is and how many packages have been delivered per driver.
Cons
When monitoring cameras, there is about a 30-40 second delay in real time.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ferguson Logistics review of ground cloud
Reviewed on 1/25/2023
Very good experience, customer service goes above and beyond to help in any situation
Pros
The ease of use between manifests and scanner data that make drivers routes very easy
Cons
I wish it had a mobile app for admins instead of having to use the web browser each time
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Satisfied GroundCloud user
Reviewed on 1/25/2023
It has been great.
Pros
Of all the products on the market for P&D contractors, GroundCloud is hands down the best. The have the best products and great customer service.
Cons
Maybe have some videos we can show the drivers so they know how to use all the features that the custom routing can do for them. Make them run their routs more efficiently.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
GroundCloud
Reviewed on 1/25/2023
GroundCloud has become a vital tool in my operation. Customer service has also been great at solving problems quickly.
Pros
GroundCloud significantly reduces the time and cost associated with training new and experienced drivers.
Cons
I am very pleased with the software. There is nothing that I would change at the moment.
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ground Cloud is Essential
Reviewed on 1/25/2023
Vital tool that we use daily for our operations. Ground Cloud‘s intuitive design makes it easy for non tech users to understand a navigate.
Pros
Being able to Monitor constantly. I really like being able to see the drives travel path, this really helps accountability and resolve FedEx disputes.
Cons
Delivery Records could include status code and delivery location.
- Industry: Package/Freight Delivery
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Cutting edge technology making your business more efficient & Safe!
Reviewed on 9/29/2020
The team at Ground Cloud is always responsive when needed.
Pros
Having everything in one place and having a company that stays out front & on the cutting edge of the many changes we as FedEx Ground contractors face.
Cons
I would like the VEDR coaching to be automated. Additionally, I would like to see more "workplace safety" in the safety training options to help us offset workplace injuries.
- Industry: Package/Freight Delivery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Thank you GROUNDCLOUD!
Reviewed on 1/25/2023
Pros
Being able to keep track of your drivers,package stops, and speed is awesome.
Cons
Honestly I can’t really think of anything else that the app could really need. Other then maybe other options in the settings. for the my drive screen so the driver can change the way the address come up so you could get rid or hid the city and state in the collums so the apt numbers show up better
- Industry: Package/Freight Delivery
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great product for my fleet
Reviewed on 1/25/2023
Pros
I like that the groundcloud software offers a great range of products and options. With the software i can very easily manage my fleet and drivers. I mostly use it to manage my employees by creating schedules, giving safety training, and also timeclock.
Cons
The vedr in the vehicle might be good, but isn’t as reliable as the competitors.
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ease of use for fleet.
Reviewed on 1/25/2023
Pros
I love the ease of use either on desktop or mobile. I can easily access my trucks and drivers info and even assign training. Very user friendly and the customer service it's great.
Cons
Sometimes the notification system can be faulted and I don't get it right away. But aside from that it works mint.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great product for my business
Reviewed on 1/25/2023
GroundCloud has been a great purchase for me when I got in this business. No regrets going with them
Pros
GroundCloud stays up with this ever changing industry and updates accordingly, which saves me time and $$
Cons
Sometimes the pop ups get annoying. But I do get the option to not see them again
- Industry: Package/Freight Delivery
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Operation Manager
Reviewed on 1/25/2023
Awesome
Pros
It’s easy but it could be made it a little bit easier
Cons
I’m not confident on the real time GPS. In real time tracking a truck when they’re not logged in to GroundCloud so I’m able to track it.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great for Logistics
Reviewed on 1/25/2023
Pros
It makes everything very easy to find addresses. I like the adjustability, drives can acknowledge an address correction and makes it permanent. The ease of use without the use internet connection or cellular connection
Cons
Drivers can become too dependent instead of learning their route. Road closures do not update. Phone application needs work
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent Product!
Reviewed on 1/24/2023
Pros
The GPS, route optimization, and real-time alerts are crucial to the success of our business.
Cons
No real issues with this product at all. Integration was smooth and flawless.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Easy to Use
Reviewed on 1/25/2023
Pros
Routing is easy to use. I like the ease of tracking our trucks daily with the safety features as well.
Cons
There are no aspects that we use that I do not like.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Moving forward
Reviewed on 1/25/2023
I use it 99 percent of the time for my fleet management.
Pros
The integration has been solid. I love the ability to not only track location but delivery progress of my team or in the field.
Cons
It has taken some time for some of the improvements to go live, but even that process has improved over the last 18 months.
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
GroundCloud
Reviewed on 5/23/2022
Pros
Route Monitoring, Monthly Maintenance Reporting, Route Integration
Cons
Maintenance Functionality, Driver Management, VEDR Portal
- Industry: Package/Freight Delivery
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Brand new driver on the road solo within days
Reviewed on 10/1/2020
Very good. Used it since i started in this field
Pros
I am a delivery driver and i could confidently run any route/area via groundcloud mapping and manifest sync
Cons
Occasionally multiple stops at 1 location will only show as one stop. Causing me to have to go back
- Industry: Package/Freight Delivery
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Hr admin
Reviewed on 1/24/2023
Great experience overall
Pros
Very user friendly, good instruction and very easy to follow along
Cons
The trainings section is a bit long and drawn out when trying to process a driver
- Industry: Package/Freight Delivery
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Groundcloud is a life saver
Reviewed on 1/25/2023
I have had a great experience so far
Pros
This product is very easy to use and allows you to see the routes and stops
Cons
The only thing I wish was that Groundcloud could transmit with Fed Ex off the scanners
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Works fine for me
Reviewed on 1/25/2023
Pros
It's easy to use and intuitive but not sure
Cons
I do wish they warned me about all the different dashboards