Mode

4.6 (89)
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Cloud-based BI tool for data analysis and visualization

Overall rating

4.6 /5
(89)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support Software
4.6/5

98%
recommended this app
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89 Reviews

Aaron
Aaron
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Love the Python Support

Reviewed on 2019-04-07

Pros

I love the Python support out-of-the-box, and that you don’t have to pay extra for it (like some other companies).

Cons

It was not easy enough for us to hide implementation details from our users. Everyone was able to view the raw SQL statements and infer our database schema from there.

Mohamed
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing Experience

Reviewed on 2022-11-06

The whole thing is amazing when it comes to using Mode with all available features, I'm using a lot...

The whole thing is amazing when it comes to using Mode with all available features, I'm using a lot of things because of my job duties, I create dashboards, and update the daily, weekly, and monthly reports with one click to refresh the queries.

Pros

It is the easiest way to create or update dashboards and let the employees know the update once it happened to be communicated with the customers, also very smooth and easy to integrate with any database to get the required data for visualization.

Cons

Sometimes, especially when using low internet speed connections the pages take so much time to load and this might some issues for the users, I recommend creating a special view "lowered web version" for such internet speed.

Laural
Overall rating
  • Industry: Insurance Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

experience as a user

Reviewed on 2019-12-19

Overall mode helps me perform my daily duties with efficiency however the glitches and slow running...

Overall mode helps me perform my daily duties with efficiency however the glitches and slow running can cause downtime

Pros

relatively easy to use to run a report and export the report

Cons

the glitches, the freezing, the delay in running the report sometimes so I have to refresh it

Alexander
Overall rating
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great for sharing data

Reviewed on 2019-12-16

Mode has improved a LOT since we first began using it in the spring of 2019. The notebook interface...

Mode has improved a LOT since we first began using it in the spring of 2019. The notebook interface is much faster and more stable (it could still be snappier and closer to 'native', but it's much much better), and the plotting abilities are much more flexible and nice to look at. Big props to the mode team for integrating so many useful features and improvements!

Pros

Mode has made it much faster to write + share small dashboards for internal consumption. My team gets a lot of random last-minute inbound requests for analytics regarding different parts of our research program, and Mode really makes it easy to make that data available and re-generable for the leadership teams who make those requests.

Cons

Some analytics, like almost-automatic chart and table generation using SQL queries, are streamlined in a way I find confusing and hard to use. I find that I have to structure my SQL query in such a way that data comes out just right for mode to display/plot the way I want. SQL is designed for database manipulation and is not great for manipulating data. If the purpose of directly plotting SQL results is to bypass the python notebook toolchain, it would be nice if there were slightly more configuration tools for data resulting from SQL to help customize plots/chart display.

I would also like the ability to share charts that automatically run on a set time schedule; I find that I frequently share dashboards with supervisors who are perhaps less tech savvy and who inadvertently look at outdated runs of notebooks. Mode *does* indicate that notebook runs are outdated, but it would be nice to be able to push this a step further and have a static link to a dashboard/notebook that re-runs automatically every 30 minutes in the background.

Joseph
Overall rating
  • Industry: Computer Hardware
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Mode was a game changer for us, but some aspects remain hard to use

Reviewed on 2019-12-16

Pros

The tight integration of Mode's SQL editor and python notebooks really brought new functionality to our team. I personally hadn't used SQL queries before attempting to write them in Mode, and the editor made it easy to learn. Suddenly, not only did our company have a single, centralized source of truth for jupyter notebooks that had previously been continually passed around in private messages, but we also had a clearer and simpler way to populate those notebooks with data from multiple databases. It was a a game changer.

Cons

Speed of editing is really my only complaint. I write any python notebook functionality outside of Mode and just copy and paste the cells I need to avoid having to write new code within the hosted notebook and deal with the slow refresh rates. This is just an inconvenience though, not a deal breaker. And its definitely seemed to have improved since a year ago.
Another complaint is that the dashboard layout editor doesn't feel as intuitive as the rest of the Mode platform. It is specifically often difficult to get the intended result when resizing things relative to each other without iteratively adjusting window sizes in the dashboard editor and actual notebook output.

Madison
Overall rating
  • Industry: Publishing
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Mode Review

Reviewed on 2019-12-19

I think the software is great, it helps us show non-technical folks data.

I think the software is great, it helps us show non-technical folks data.

Pros

Lots of visualizations to use, easy for non-technical people on our team to use it.

Cons

There is an issue with PDF exporting cutting off tables and visualizations and i have been asking for it to be fixed for almost a month now and no one has fixed it. It affects my ability to send reports to my co-workers, and that puts the software in jeopardy. If we can't show people in the company that it's great and functional we may lose the software

Will
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great product that keeps getting better

Reviewed on 2019-12-11

I'm a big fan of Mode. We use it for all kinds of business analysis and operational improvements....

I'm a big fan of Mode. We use it for all kinds of business analysis and operational improvements. Plus, we use the dashboards to run daily meetings and have daily emails sent out with key metrics. I've found the support to be great and you can tell that they're working hard to make improvements every quarter.

Pros

I like the ease of use and the fact that they keep improving the visualizations so it's becoming a one stop shop for analytics.

Cons

It's not Mode's fault, but I need to teach so many other people SQL in order to help them out. Otherwise they just re-run the same old reports.

Nathan
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best way to see your data

Reviewed on 2019-12-10

Mode allows us to get concrete answers about how our customers are using our product. The data...

Mode allows us to get concrete answers about how our customers are using our product. The data visualization is a key player in sales, product, marketing, and customer support in our organization,

Pros

Very easy to use, set up and organize. Their charting and reporting tools are super powerful, and generate great dashboards and reports.

The ability to schedule report runs and even send them to Slack or email makes it easy for everyone in our organization to be on the same page.

Cons

Really just some minor UI annoyances, but nothing that would prevent me from recommending the software.

Alternatives Considered

Looker
Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

My favorite sql software Ive ever used

Reviewed on 2018-05-18

Overall efficiency. Better organization, collaboration, and code writing

Overall efficiency. Better organization, collaboration, and code writing

Pros

Incredible organization for my sets of code, great sharing amongst teams, great visual display of information

Cons

It's pretty hard to think about what I don't like. Dynamic variables have not always worked properly in my experience and charting can be a bit rigid

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

useful tool

Reviewed on 2019-12-23

mostly positive

mostly positive

Pros

Convenience of being able to write queries through browser.

Cons

lacking some features, and documentation for work-arounds

Roarke
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Mode Analytics - A Review

Reviewed on 2019-12-19

I started using mode with no knowledge of SQL or R and was able to learn some of the introductory...

I started using mode with no knowledge of SQL or R and was able to learn some of the introductory information through DataCamp and online which has allowed me to get much more value out of Mode. The other platform we use is Metabase which is great for our Customer Care team because it does a lot of (if not all) of the heavy lifting for SQL queries. A few standardized queries or templates for queries might give less knowledgeable people the ability to get more value from Mode.

Pros

The ability to do queries in both SQL and R programming allow for dynamic data pulls. The ability to schedule reports is also very helpful for the different departments at my company.

Cons

There aren't a lot of holes in what Mode provides. I may not be as informed as I need to be but I often run into issue joining one SQL query to another SQL query.

Jeremy
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing tool for easily accessing your data

Reviewed on 2019-12-16

Pros

so easy to connect to your database and query your data. More recently, you can even use jupyter notebooks and write python scripts to easily join data from different databases. this is really helpful for our everyday work with data in different databases

Cons

Nothing, I love Mode and have been recommending it to so many people.

Khantil
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

A great Analytics tool for small - medium size teams

Reviewed on 2019-12-20

Mode allows us to monitor our delivery operations. It helped us to improve on tracking our KPI's...

Mode allows us to monitor our delivery operations. It helped us to improve on tracking our KPI's closely and overall company performance.

Pros

The ease of use. Mode is really easy to use, specially you can put it as a self-serve data platform to anyone in your team maybe support, marketing, sales. Everyone can use and get the data.

Cons

The version we had was running queries on our own databases everytime we refresh the dashboard.

Arielle
Overall rating
  • Industry: Media Production
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great Software

Reviewed on 2019-12-19

Pros

Mode provides a similar environment to a jupyter notebook which was familiar and easy to adopt. Mode supports many packages and allows me to create visualizations that stakeholders can interact with in a front end dashboard. Mode has been responsive to feedback and has introduced new features to alleviate problems.

Cons

I wish there was more functionality on designing the dashboards without having to edit the html. Additionally, although many packages are supported in the notebook they are not always up to date which causes some trouble when using current documentation.

Abedin
Overall rating
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Mode Review

Reviewed on 2019-12-16

A lot of analisys regarding our bussines

A lot of analisys regarding our bussines

Pros

It is super easy to use you can create a lot of queries

Cons

the dashboard tools you can create visualisations the big number etc

Zach
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Mode Review

Reviewed on 2019-12-17

Pros

I like the feasibility of getting data as soon as possible without having to spend a ton of time digging around.

Cons

It does take a decent amount of time to initially familiarize yourself with the software however once you do its very easy going forward.

Jane
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Easy for a SQL noob, but more templates + help with chart building needed

Reviewed on 2019-12-10

Pros

As someone new to SQL, the error messages are relatively easy to parse and it's really simple to copy and tweak queries and reports.

Cons

The chart building is not super intuitive; it would be great if there were easy templates to use.

Priyanka
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Mode Performance Review

Reviewed on 2019-12-10

I have been using Mode pretty much every single day and could not do without it. very handy...

I have been using Mode pretty much every single day and could not do without it. very handy platform.

Pros

Flexibility and ease of access are the highlights. It can be used from any where and on any platform. Very handy and easy to use.

Cons

Very less options on plotting charts. It should have more options to get even better insights while using it for big data.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good after setup

Reviewed on 2020-09-23

So far so good. Gives me a different perspective than others.

So far so good. Gives me a different perspective than others.

Pros

Gives good insight that the most common provider doesn't once you get everything set up. Lots of ways to look at data.

Cons

Getting set up takes time. I guess that is true of all options, just be ready and meticulous for setup

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

A must-use for data reporting

Reviewed on 2019-12-17

Pros

- Easy to read and interpret
- Customization is amazing
- Honestly, makes my job easier as a salesperson - I can rank my leads accordingly and prepare for my calls easier

Cons

The actual visuals could be enhanced for a better user experience.

Suleman
Overall rating
  • Industry: Internet
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Mode review

Reviewed on 2019-12-10

Pros

- Ease of use
- autocompletion is very good
- easy to generate complicated analytic reports
- easy export for reports

Cons

- long query time or inexplicable time outs
- very limited options for data visualization

Drew
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Very happy with Mode

Reviewed on 2019-12-20

For my needs (and my team) it has been very useful to use mode to analyze snapshots of production...

For my needs (and my team) it has been very useful to use mode to analyze snapshots of production data to get more insight into problems and to work out the scope of fixes/migrations needed to address issues.

Pros

As a developer I like being able to write SQL to help analyze problems and also create reports/charts to visualize trends/issues based on our warehouse of production data.

Cons

The charting is useful but it would be nice to be able to iterate/switch through chart types a little more easily (without sometimes having to start over when dimensions/measures are reset).

Devindra
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Software for Automated and Self-Serve

Reviewed on 2020-02-06

Overall, it's been great. Jobs don't fail (cough TOAD cough), reporting and visualizing is so much...

Overall, it's been great. Jobs don't fail (cough TOAD cough), reporting and visualizing is so much easier now.

Pros

Democratization of data - allowing users to self-serve and pull data on their own without having to know how to write queries/scripts/the like.

Cons

The fact that all new reports are created by default in your own personal area as opposed the desired location where you created the report in the first place.

Pamela
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

I love Mode!

Reviewed on 2019-12-16

Pros

Straight forward to use. Easy to use. Can do a lot with it.

Cons

Sometimes it crashes but it's not that big of a deal.

Jennie
Overall rating
  • Industry: Financial Services Software
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great tool for analyst of all levels

Reviewed on 2019-12-18

Very positive.

Very positive.

Pros

I love that [1] I could get started very quickly [2] easy to write sql queries [3] but have the option of adding more complex features to build cool dashboards.

Cons

The advanced features are cool, but it takes a lot of time to figure out how to use them. The Mode service team is really good at providing support, but you still need a lot of background to leverage the help they give you.