Exercise.com Reviews

The software is very intuitive, does many tasks, and fits my business well.

Because it is so robust, it takes awhile to learn and understand all the features to use them to their full potential.

Integration with our complex business model. The platform offers solutions for everything that we need (payment processing, programming, scheduling, assessments, video uploads, etc). I was pleasantly surprised to learn that we can have an all-in-one solution through exercise.com, especially after speaking to other companies that were not able to meet our requests.

As previously stated, our business model is a bit complex from a scheduling standpoint. We are currently working through this challenge, and while a solution has not yet been reached, I am confident that the team at exercise.com will come up with one!

I love that the package I have allows me to do so many different things from challenges to monthly to workout of the days as well as managing clients and billing!!!

I was a little nervous on the price being that I’m just launching an ap for first time.

Very complex. The staff was great & helped me with any questions I had.
It's easy to copy & paste workouts to other days while building a workout plan. The Gym Management allows to hire new trainers.... it's alot lol.

Exercise library isn't as vast compared to other competitors. However, it's very easy to add new exercises & save routines. Also, they don't have a nutrition library for those would like to build nutrition programs, but you can integrate it with My Fitness Pal.

Its ability to be customized and tailored toward my fitness model and business needs.

Scheduling is a little off from the desktop version to the App but the support staff is great with assisting to clean it up.

The customer support is great. They are agile and work with their customers to make the platform work in many different ways. [SENSITIVE CONTENT HIDDEN] has been so helpful handling all our requests for features and advising us on how to maximize our use of the platform. They are constantly updating things to make it even better.

The reporting could be better. I'm a data person and want to be able to see very clearly what's happening in an excel file all in one place. They are very willing to make customized things for you though. Just be nice to your support people and they will do whatever they can to help.

I tried nearly all the "major" platforms and found Exercise.com to be the most intuitive.

The integration with MyFitnessPal is very basic. I'm not sure it's useful for users since all they can see is an overview of the nutrients, which they can view in the MFP platform. I wish there were a food tracking portal, similar to Cronometer, fully-integrated into the platform.

- Comprehensive solution for fitness
- Easy integration client/trainer in terms of schedule, payments, communication etc...
- Very customizable

- So far the solution has lived up to my expectations

Customization for coaches and their clients. The ability to upload content. Builty in accountability for clients.

Not sure. Meets all the staple needs for a couple to train clients.

The support team at Exercise.com has been amazing and quickly answers any questions that I have. They have helped me with every step of the process on how to properly integrate the app into my website along with my business.

Navigating the back end was a little time consuming, but after a few days of using the software, I was extremely comfortable with where everything was.

Customer support is on point - [SENSITIVE CONTENT HIDDEN], was my point person and did a great job helping me!

I wasn't made aware of all the things they would require from me before they could launch my platform -domain, business email, logo, and apple developer ID, which all took a bit of time to set up.

Having the custom branded app is really great.

Honestly I don't have any cons to report at this time

We love how easy it is to integrate this app with our current workflow while providing great fitness programs for our customers and save us time in the process by having all of the exercise demonstrations held for us to re-use later.

We don't have any feedback that could help improve the existing product at this time.

Being able to customize the platform and the app in the way exercise.com lets you was already a huge win when we decided to make the switch from a big name competitor. The user side of the app is also a huge win (not just for membership but the programming).

Nothing yet. We are based in Canada so where was a bit of a hiccup in getting a few features to work payment wise.

I'm new to Exercise.com and I had some trouble navigating at first. There is so much you can do with this platform that it can be overwhelming. I put in a request for help with an immediate concern and I was shocked to receive a near immediate response from their support team member [SENSITIVE CONTENT HIDDEN]. She was very helpful and great to talk to. She helped remediate my concerns along with others. Two weeks on exercise.com and so far so good...

There's some glitches in the program, but they don't result in data loss and the support team is wicked eager to help and remediate any concerns you have. Thanks [SENSITIVE CONTENT HIDDEN]!

Super functional and easy to use! I highly recommend it!

Nothing. If there's an update I need, I reach out to the Success Team and they get it done!

Thanks to exercise.com, my gym has seamlessly transitioned from a somewhat outdated management software to a comprehensive management solution. Exercise.com is not only making our customer experience smoother, but it has helped us streamline our services, saving us time and money. [SENSITIVE CONTENT HIDDEN] has done any excellent job with the onboarding process as well! She is so helpful and friendly!

I am old-fashion and would prefer to use paper and pencil to keep track of things. I just don't like technology in general. Fortunately, my gym has grown too big to continue doing things manually and I am thankful that I have the exercise.com team to help me update my approach to gym management.

I love that I can handle everything from my workouts to my schduling through one place. I use to use a few different softwares, but now I can just go to one place. HUGE time saver!

There are a couple little things I would change about how workouts are made in the back end, but that is more a reflection on my programming style. 99.999% of people would not have the same issue.

Amazing integration to current products through API's and connections
Great communication with developers
Responsive to my questions, concerns, needs

Communication due to time zone difference most difficult and slowed process

The fact that it’s white label and the follow up from the customer service team.

It’s very customizable and it’s possible to get lost in the details.

Report style and ability to see how the business is doing from day to day. App is a great feature.

The parents cannot have multiple accounts linked to one account. Their ability to schedule each of their children from 1 account.

This software is easy to set up, easy to customize, and best of all it does the job right. I have been with exercise.com on and off and they are always improving their systems. I am super pleased with the success team and their ability to break down how to use the software effectively. For the money this is one of the best deals/ values out there, trust me I have looked. I would definitely recommend to a friend.

I don't have a-lot of critique for them, most of the things that bothered me are fixed now. Enjoy!

Allow me to take my fitness business online

Not sure at this time. Need more time working this platform.

Ease of use and a lot of options you can change and play with to suit your business.

So many options its hard for me personally to jump in and get one thing done. (Clearly this is a huge perk once I get the hang of it)

Exercise.com has everything you could need for a small business. And the workout library is really great. Customer support is very quick to answer inquiries.

The price was a bit too much for my very small business. I don't think it's absorbent but I need to be a little larger before spending this much monthly.