Exercise.com Reviews

Exactly that, streamlined system for all buying, booking, and burning. The ability to coach through the app with assessment software brings client accountability up which drives results which is the life-blood of this business.

The exercise library could be made easier to organize- rather than having to go into each exercise have more global ability to apply muscle groups and organize in more broad fashion.

The support staff is readily available and willing to assist with the custom build out of our account.

There are many features to sort through.

The software is pretty user intuitive. The training staff & support team is extremely attentive and helpful. The App is great!

The integration took a very long time!!!

Fantastic software and service. We've tried almost all alternatives in this space and none have come close to offering all that exercise.com do in terms of business management tools, training plan software, assessment and scheduling functionality. Their customer success team is also exceptional. Would highly recommend!

Dislike next to nothing about this software. The client app could be slightly more visually appealing but the functionaility and features more than make up for any shortcomings.

Great platform and very customizable. Works well via mobile app, tablet, and desktop.

Our business functions differently than 99% of other fitness businesses so we need different features that aren't always available. However, the Exercise.com team has done a good job responding to our requests and developing new features at our request.

The ability to make the software fit your business instead of making your business fit the software. The company takes suggestions and looks to improve the platform to help your business thrive. Hands down the best and most responsive customer service. Having your scheduler, billing, communication, testing/assessment, and data collection all bundled into 1 software.

The customized app needs to improve to the quality of the browser version but is still on par with competitors.

I switched all of my clients over to exercise.com this month and had a ton of questions that came up unexpectedly. The customer service I received was phenomenal- they answered all of my questions in a timely manner and they go above and beyond to make sure I’m all set. A video was specifically made for me (from my own page) explaining every step of the process for a question I asked.

Some of the functionalities are a little tedious. I can’t copy and paste workouts from one client’s calendar to another clients, and I also would like to switch someone’s billing date easily without having to cancel/re-subscribe them.

This is the first exercise programming software that actually saves me time and allows me to use template options with alternate exercise choices.

Some of the user functions are not intuitive and there are more steps in certain processes than necessary. I also don’t like the messaging function.

The software is intuitive and easy to use.

How the software handled adding products that will be charged for. Initially the products were listed in the order added with no ability to change the order or logically group products. However, exercise.com is making enhancements to improve this.

Super easy to use! Importing exercise videos, creating workout plans, all of this is so much quicker than the previous app I used.

The migration of my previous membership didn't go very smoothly and I have been managing clients in 2 different portals on stripe.

I really like the interface and the user experience once they become acclimated with the program.

Lots of moving parts. Having a tutorial video on how the user navigates the programs would be very helpful.

The support team was vey helpful in guiding me through the process of launching my app.

The relationship between apple and exercise.com. I feel there is too long of a waiting periods to get things processed. I also think there needs to be an easier way to have clients download the app through exercise.com

Customer support is great at responding fast and sending easy to understand videos.

glitchy and LOTS of issues on both client and admin sides

Very useful in connecting and managing clients programs
Able to help more people without being in person

Thought it would be cool to add a music feature to the app where they can listen to music with their workouts. Like a connection with pandora, spotify or even dj streaming their music sets (if possible)

The team at Exercise.com was excellent to work with during the set up of our software. They did a phenomenal good guiding us through the process. Would highly recommend them!

None. It has been a great experience so far.

It is easy to use and they do a good job making sure I understand how to use it

I do not have any cons about this software

Right from the start it had all the information I was looking for then more. I wanted to look at demographics about people fitness habits and this was spot on and a step further by telling me clubs and fitness centers in areas

I have no problem at all with this software it is a little bland on the website looks like it’s from the early 90’s

Exercise.com is the top-tier software at any stage of your profession within the fitness or wellness industry, especially the growth stage. I came to Exercise.com to systematize my client management process from first point of contact to purchase and referral while also preparing for a large contract where I would have to service over 100+ individuals while providing them with a digital platform for their training plans and group coaching. At every stage of the process, the Exercise.com team is there to ensure they understand your objectives with the platform and, most importantly, provide insights that only those who are experienced within the industry would be able to give. The most empowering experience thus far is the onboarding and ongoing support from Alyssa and her team in making sure every aspect of my business is reflected on the platform, from scheduling, integrations, subscriptions, coaching plans, onboarding other coaches and groups. Her knowledge of the software allows me to pose unique cases that I need to solve with the software and get immediate support on how to ensure I can execute what I need to grow my business. Better yet, Exercise.com continuously looks to add new and purposeful features throughout your subscription period.

Would have liked to be able to trial the software, that being said, you are able to book as many guided demos as needed to address your questions and concerns prior to purchase.

The software is very intuitive, does many tasks, and fits my business well.

Because it is so robust, it takes awhile to learn and understand all the features to use them to their full potential.

Integration with our complex business model. The platform offers solutions for everything that we need (payment processing, programming, scheduling, assessments, video uploads, etc). I was pleasantly surprised to learn that we can have an all-in-one solution through exercise.com, especially after speaking to other companies that were not able to meet our requests.

As previously stated, our business model is a bit complex from a scheduling standpoint. We are currently working through this challenge, and while a solution has not yet been reached, I am confident that the team at exercise.com will come up with one!

I love that the package I have allows me to do so many different things from challenges to monthly to workout of the days as well as managing clients and billing!!!

I was a little nervous on the price being that I’m just launching an ap for first time.

Its ability to be customized and tailored toward my fitness model and business needs.

Scheduling is a little off from the desktop version to the App but the support staff is great with assisting to clean it up.

The customer support is great. They are agile and work with their customers to make the platform work in many different ways. [SENSITIVE CONTENT HIDDEN] has been so helpful handling all our requests for features and advising us on how to maximize our use of the platform. They are constantly updating things to make it even better.

The reporting could be better. I'm a data person and want to be able to see very clearly what's happening in an excel file all in one place. They are very willing to make customized things for you though. Just be nice to your support people and they will do whatever they can to help.

Very complex. The staff was great & helped me with any questions I had.
It's easy to copy & paste workouts to other days while building a workout plan. The Gym Management allows to hire new trainers.... it's alot lol.

Exercise library isn't as vast compared to other competitors. However, it's very easy to add new exercises & save routines. Also, they don't have a nutrition library for those would like to build nutrition programs, but you can integrate it with My Fitness Pal.

I tried nearly all the "major" platforms and found Exercise.com to be the most intuitive.

The integration with MyFitnessPal is very basic. I'm not sure it's useful for users since all they can see is an overview of the nutrients, which they can view in the MFP platform. I wish there were a food tracking portal, similar to Cronometer, fully-integrated into the platform.