VSight Remote Reviews

Vsight is very responsive as a company and easy to work with.

The system is difficult to connect with when at customer factories. It seems to require too much overhead and does not operate well on a medium quality signal.

Easy to be used
Many functions
Good Sales service

Augmented Mode does not work very well
High Energy consumption on mobile device

- The application performs exceptionally well in all scenarios.
- It offers a comprehensive range of integration options.
- It genuinely provides augmented reality functionality.

Before purchasing, we asked for a trial and that period could be more than 14 days.

Simplified layout, cloud based application. Working with rooms. Video call quality, file sharing, ability to take control of the remote device to take pictures. Quick sharing of call invitations & links to calls contents.

Some issues with stability on some devices. Loss of communication during calls, sometimes the device could reconnect, sometimes complete restart of the device was required. This could be generated by the device and not by the VSiight Remote app itself...

Vsight has the missing tools on other platforms, TEAMS or WhatsApp for example.

We miss a chat function with the mobile app user, when not in a call.
PC application should also be able to call/add a user on mob app.

It is easy-to-use and fast responses from customer support.

The product had become quite big and sometimes is hard to navigate.

The documentation, overall working and showing things to the customer with the arrow!.

The log in proccess for the customer, it doesn´t work with all mobile phones.

This is the first time I see such an easy to use solution which solves that hard problems with its' high technology approach.

CAD data integration may be an asset to add.

Very flexible and practical to use. AR+ feature, image collaboration, translate option are positive side

None. Satisfied as package. Proved it is quality

With the help of VSight we managed to decrease the maintenance costs of our production sites - now most experienced tech guys manage breakdowns and incidents remotely with the hands of on-site workers. Overall it was an awesome process change, it's impossible to imagine our team going back to how we worked before.

IMO the product would benefit after having a touch of experienced designer here and there

Excellent support from VSight on setting up. Easily integrated to our business
Ease of use.
Security.
Robustness.

Overall nothing. I would like to have more integrations with other softwares.

Working on 3D Model in software,
Using the AR + feature,
Language option

I wish there were more icon options in the standard.

Easy of use, stability, no bugs, quick responses, easy onboarding, unique features.

Design. Guys doing well and always improve so not much to say here.

It is very easy to use and help us to remote our service support for customers.

Internet connection quality is effect on using software.

Image quality and system interface in video call

It should have teamviewer and whatsapp integration.

Its instant translation feature really works very well in remote assistance services. We preferred this product for its large and powerful abilities.

There are lots of abilities and we used most of them.

Es gibt eine APP, das einrichten für jede Sitzung ist einfach und schnell, die Kosten sind vollkommen OK, jede Sitzung kann im nachhinein bearbeitet werden und abgelegt werden.

das die 3d Modelle nicht gut Dargestellt werden ( nur Schwarz oder Weiß ) es wäre super wenn man die Modelle aus der CAD direkt importieren könnte.

Permite realizar reuniones remotas con rapidez, seguridad y facilidad. Esto permite a las empresas conectarse con sus equipos de forma rápida y eficiente, reduciendo el tiempo de inactividad y permitiendo a los equipos trabajar más productivamente.

En ocasiones es difícil de usar. En ocasiones la aplicación no se sincroniza con el dispositivo, lo que dificulta su uso. Además, la aplicación no es tan intuitiva