Yardi Breeze Reviews
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268 Reviews
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I love Yardi Breeze!
Reviewed on 2024-04-18
My overall experience is great! I love everything about the software and feel incredibly lucky as a...
My overall experience is great! I love everything about the software and feel incredibly lucky as a small operator to not have to settle for bad software while we grow. Yardi was there for unit 1 and they will be my ride or die software for unit 1,000 and beyond.
Pros
I love how easy the platform is to use and the support we get from chat. I talk to chat all the time and they are friendly, efficient and helpful every time.
It's powerful!
Cons
Adding an application or roommate to an existing profile can be cumbersome.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
12/10/24 Review
Reviewed on 2024-12-10
Overall, it is good, just need to learn the rent cafe side.
Overall, it is good, just need to learn the rent cafe side.
Pros
Reports are easy to run and easy to read.
Cons
Not knowing how to use rent cafe and not using all that Yardi has to offer.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Not user friendly
Reviewed on 2024-07-30
There are things we used to be able to do on Yardi Genesis that we can't do on Breeze so it makes...
There are things we used to be able to do on Yardi Genesis that we can't do on Breeze so it makes it very frustrating.
There are some features that are very nice.
Pros
Vendor ledgers show every property.
You can do a Vendor check to every property at once.
Cons
not being able to make changes to an invoice before paying, you have to delete and re-enter.
the rent rolls don't appear in order by property, they show by building number.
can't create a lease expiration report that also shows the SF of the property. (would like options)
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Creating Time and Efficiency
Reviewed on 2024-09-16
Yardi Breeze Premier has been a game-changer for our property management. Its intuitive interface...
Yardi Breeze Premier has been a game-changer for our property management. Its intuitive interface and comprehensive features—such as tenant tracking, online rent payments, and maintenance management—are easy to use and have streamlined our operations. The mobile app allows us to manage tasks on the go, and automated notifications have improved efficiency. Excellent customer support has been a major plus. Overall, Yardi Breeze Premier has significantly enhanced our property management experience.
Pros
Reducing administrative burden bulk tenant communication.
Accounting functionality - easy to provide quarterly updates to investors
Reporting tools - great to keep track of occupancy and financial performance
Cons
Limited 3rd party software integration.
Reasons for Switching to Yardi Breeze
Industry standard. The ability to grow into a larger portfolio without having to change software. I like that updated the features of the software is a focus. I like that Yardi takes user input seriously.- Industry: Accounting Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
The good and the bad
Reviewed on 2024-12-12
Overall I like this program for our business because customers have plenty of options to pay, and...
Overall I like this program for our business because customers have plenty of options to pay, and we get the reports we need.
Pros
That I am able to chat in with Support during the day.
Cons
That I have continually told them that there are multiple issues with accounts that have multiple units (especially with move out of one unit), and nothing gets changed.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Software
Reviewed on 2024-12-05
VI Been using Yardi for several years it has been getting better over the years
VI Been using Yardi for several years it has been getting better over the years
Pros
User friendly, good customer service, reliable
Cons
Not being able to see what customers see at Rent Cafe & Commercial Cafe
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Yardi Breeze for the Win!
Reviewed on 2024-12-10
Overall it’s an extremely thorough application which enables me as the manager to oversee the day...
Overall it’s an extremely thorough application which enables me as the manager to oversee the day to day operations from anywhere.
Pros
I like the highly responsive chat team who is there to assist with everyday tenant business if needed.
Cons
When a tenant prospect changes their mind on a property location choice the original choice seems to be stuck with their record for the life of the lease.
- Industry: Commercial Real Estate Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Nice Product
Reviewed on 2024-12-05
Very good. The support team quickly responds to our needs. Nice online support resources.
Very good. The support team quickly responds to our needs. Nice online support resources.
Pros
Ease of use, great mobile app. Nice, clear interface and presentation. The mobile app is great for bill approvals and for our field staff.
Cons
Have had occasional data bugs pop up, but Yardi has addressed them.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
User Friendly
Reviewed on 2024-12-10
Pros
Yardi is super user friendly with a great QA page!
Cons
Creating 1099 for vendors has been a challenge so we end up doing them by hand.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Yardi, makes work easy!
Reviewed on 2024-12-16
Yardi makes work life easy. This platform is perfect for small investors who need to keep their...
Yardi makes work life easy. This platform is perfect for small investors who need to keep their records organized while offering online payment options for their tenants.
Pros
Yardi is a great management tool to keep track of expenses, rent and workorders.
Cons
That tenants have to contact management when they have a rent cafe concern. I feel like tenants should be able to engage with the rent cafe team.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
User Review
Reviewed on 2024-07-30
Set up was really time consuming and not user friendly. it took much longer than promised. ...
Set up was really time consuming and not user friendly. it took much longer than promised. Customer service is difficult as there is no one point of contact and we get "this is not my department often" . Once set up and running, the system is easy to use (for recurring tasks) and stable.
Pros
Once the system is installed and you are used to it, it is functional and you need to work hard to make mistakes.
Cons
The customer service staff is helpful, but too often the chat is closed and then by the time they get back with an answer, it is a day or more later, and I am onto other things. Also the bill pay entries are inconsistent, and i need to make many adjustments to information proliferated by the scan /AI/Yardi team.
Reasons for Choosing Yardi Breeze
we needed more a specialized Real Estate Product.Switched From
QuickBooks OnlineReasons for Switching to Yardi Breeze
strength and ease of use- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love this Software
Reviewed on 2024-04-17
It has been great. I am a 20+ year Yardi customer and I try to move everyone to this product.
It has been great. I am a 20+ year Yardi customer and I try to move everyone to this product.
Pros
I used Yardi voyager for years and this is a slimmed down version that is more affordable. All the bells and whistles are still there.
Cons
the inability to complete credit card reconciliations, similar to the bank recs needs to get added to this software.
Reasons for Choosing Yardi Breeze
Smaller properties and affordability played a big role in moving to the Breeze product.Switched From
Yardi VoyagerReasons for Switching to Yardi Breeze
The minimum pricing option and the familiarity with the Yardi products swayed me to stay, but the product is so good, why would I use another. Having the amazing accounting software package integrated with the management software is how all software's should work.- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Breeze is wonderful!
Reviewed on 2024-06-19
We are a small boutique real estate firm so we cannot justify the cost of the much more powerful...
We are a small boutique real estate firm so we cannot justify the cost of the much more powerful Yardi products (Voyager). Breeze does 99% of what we need to do and is so incredibly user friendly that it really does not require any significant training, the help function is smart so if you need to look at the user guide it automatically points you to the relevant parts depending on what screen you are on in Breeze. The only downfall is the CAM reconciliation is very basic and will only work for small mom and pop leases, large corporate leases with controllables/uncontrollable expenses, caps and base years can theoretically be done but requires so much manipulation its just easier to do it manually in excel.
Pros
Much more user friendly and easy to learn without bulky training manuals or guides. Previously used Voyager and this is much more user friendly.
Cons
Not as powerful as Voyager when it comes to CAM reconciliations. Complicated national tenant reconciliations are impossible in Breeze so we have had to continue reconciling manually in Excel.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Good if you are a PRO! Not for mom-and-pop landlords
Reviewed on 2024-08-06
I am going to start using TurboTenant. It's free since I own less than 10 doors. Way more...
I am going to start using TurboTenant. It's free since I own less than 10 doors. Way more user-friendly and over-the-phone assistance.
Pros
What I like most about Yardi Breeze is that my tenants can pay online and pay in cash with their WIPS system. Maintenance requests can be submitted on the app as well.
Cons
not user-friendly, and reporting and interface are not landlord-friendly.
Alternatives Considered
TurboTenantReasons for Switching to Yardi Breeze
i am switching to another provider because yardi breeze is too expensive and not easy to use- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy of use
Reviewed on 2024-04-17
So far it has been great. I like that all the documents can be uploaded to each tenant and we can...
So far it has been great. I like that all the documents can be uploaded to each tenant and we can keep track of all correspondence.
Pros
I like that Yardi Breeze is easy to use and has a chat function to quickly as for help.
Cons
It does not pro-rate a lease amount if the tenant is moving in mid month. Also, want a way prospects can book an appointment to come tour the building, currently using calendly for this.
Alternatives Considered
AppFolio Property ManagerReasons for Switching to Yardi Breeze
Price was cheaper for Yardi Breeze. We analyzed the price for Appfolio and it was cheaper to use Breeze.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Yardi Breeze Review
Reviewed on 2024-08-06
Yardi breeze has been fine to work with. If I had to choose between Yardi Breeze platform and Yardi...
Yardi breeze has been fine to work with. If I had to choose between Yardi Breeze platform and Yardi Voyager, I would choose Voyager.
Pros
Yardi Breeze is very user friendly to use. It is in my opinion alot less complex than Yardi Voyager.
Cons
Yardi Voyager is more complex but gives you more options, which I would prefer.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
One Year in with Yardi
Reviewed on 2024-04-17
Our company is approaching our first year in business, we chose Yardi because it checked off all...
Our company is approaching our first year in business, we chose Yardi because it checked off all the boxes in what we were looking for in our software. So far our experience has been great. We had detailed setup meetings scheduled which helped us get trained on all areas. Upon launching we had all he tools and training that set us up for success. The platform is very user friendly and any time any questions arise the chat/email option is extremely helpful in getting out questions answered. Overall we are extremely happy with our Yardi experience and look forward to continuing working with them in the future as our business grows.
Pros
We really love how Yardi Breeze is so user friendly, everything is laid out in such a way that even if it is your first time trying it, it is easily explained. It's very easy to track payments, tenants, reporting, etc.
Cons
There are a few options that aren't yet available to Canadian users (ie insurance) that would be nice to be able to offer to our tenants. There are also a few options offered by Voyager that are not available too Breeze users which would be extremely helpful to have access to.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Yardi Breeze Overall Review
Reviewed on 2024-07-30
Overall, I find that Yardi Breeze has made my life as a Property Manager much easier however,...
Overall, I find that Yardi Breeze has made my life as a Property Manager much easier however, again, at times, the accounting aspect of this product is subpar. Additionally, support is hit or miss, especially should you need support with the accounting side of this product.
Pros
Yardi Breeze makes tracking day to day activity with tenants and vendors a sinch! With just a few clicks you are able to access entire tenant history, communications and other critical information.
Cons
My team has found that making changes on the accounting side of this product to be a redundant and time consuming. If you are coming from Quickbooks, you may find the accounting end of this product as a challenge.
- Industry: Commercial Real Estate Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Yardi Breeze is a refreshing breeze!
Reviewed on 2024-07-30
We have had many competitors trying to switch to their systems, including sending us gift basket...
We have had many competitors trying to switch to their systems, including sending us gift basket and goodies! But we are very satisfied with Yardi Breeze and have no intensions of converting!
Pros
The ease of usage and how it applies to our company in all aspects of functionality
Cons
After a payable is entered, not all items are able to be edited: Property and the Amount
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Ok product
Reviewed on 2024-04-17
More frustrating than anything. When things work, it is great. But if the system decides to...
More frustrating than anything. When things work, it is great. But if the system decides to error, or treat an action different on this particular day, it is hard to fix. Chat is available, however, there are a few people that do not listen and do not seem to know what they are doing. It would have been nice to get more training in the beginning. We had to stumble through at the start. Yes, there are videos, but if you watch those first, most of them don't make sense as you have not dealt with the system yet.
Pros
The multiple options it gives. There are many ways to set up an account to your specific needs or rules. There are also many ways to run reports and find information.
Cons
The inconsistency. An action can be taken and done in the same way with the same situation and produce different results. The system just seems to decide to treat it this way one day and the next, it is different. Certain functions will work one day, such as changing a transaction date, then the next time we go and try it, there is an error and has to be escalated to be fixed.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Product
Reviewed on 2024-04-18
Pros
- User friendly interface
- Availability of customer support
- Wide range of functions available
- payment processing is stellar
Cons
- Electronic signature of documents not available
- Tenant screening too expensive
- marketing does not integrate with regional MLS / real estate board, no co-operation with realtors (best to have a realtor/broker portal for marketing)
- no open API for add on functions
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Yardi is a BREEZE to use.
Reviewed on 2024-08-06
Yardi Breeze has significantly improved efficiency of my tasks. It's reliable, user-friendly...
Yardi Breeze has significantly improved efficiency of my tasks. It's reliable, user-friendly software that I would highly recommend to anyone in the property management business.
Pros
I've been using Yardi Breeze for a while now, and I can confidently say that it has been an excellent choice for property management. The software is incredibly easy to use, making it accessible even for those who aren't particularly tech-savvy.
Cons
You are not able to edit the date on the invoice once it's been approved. You would have to go through the admin tool then find the transaction, then edit the date. You should be able to change the date when it is still under payables.
The other thing I noticed is that if you are multitasking and leave in the middle of the invoice without finishing or saving, it creates a duplicate when you go back to save. It gives you a "duplicate invoice" message. Not sure why that's happening.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The Chat Features is the Real Hero!
Reviewed on 2024-04-17
Pros
I was immediately impressed with how user-friendly Yardi is. The website and even the app are so easy to navigate. The chat feature located at the bottom of the screen makes this program better than any other software I have used. The ability to easily connect with Yardi and get assistance on any issue is invaluable.
Cons
Deleting an item is too easy. Some items should have a warning pop-up to notify the user that deleting this item may cause permanent changes. Deleting an item that may alter financial statements, for example.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Ease of use and functionality
Reviewed on 2024-07-30
Pros
Great way to integrate into an all inclusive crm with easy to learn features.
Cons
Still lacks prospect tracking for follow-ups to lease
Alternatives Considered
Yardi Voyager- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Efficient and User Friendly
Reviewed on 2024-03-11
Customer Service and product functionality is a major factor for me when it comes to successfully...
Customer Service and product functionality is a major factor for me when it comes to successfully completing a task. The Yardi Breeze program and the Associates who have helped me to learn and navigate the program has personally exceeded my expectations. The customer service is considerably quick, detailed and efficient, the program is user friendly and one of my favorite features is the messenger text chat in the Yardi program. I've used many financial and management programs similar to Yardi Breeze and I have to express that this program is easy to use yet detailed with the information and reports for your personal use or client needs. I am still very happy with the program and service.
Pros
Yardi Breeze is detailed and user friendly.
Cons
So far, no cons, the system is detailed and user friendly and the customer service turn around is considerably quick and professional.