ALLDATA Reviews

It works great for our body shop techs and advisors. Very easy to use and great for looking up repair processes.

It is priced just a little high. It seems to be better on the body side of repairs than on the mechanical side as far as repair instructions go.

Alldata has almost all the information needed.

The organization of the information is not very intuitive and can lead you down a deep rabbit hole that you find your way back to.

I like how diagnostics are at my fingertips. I can look up certain items on a vehicle or I can look up a code and either way I am able to gain all the information needed. It is easy to use. If I ever have difficulty or questions I call and they are so professional and help me right away.

I can't honestly say that I dislike anything about the program.

I love the AllData community. You can look up troubleshooting issues based on other technician's findings in an intuitive way. This is really useful when you need a quick solution.

It's very expensive for what you get. Also, the wiring schematics are not accurate (wrong color codings for the wrong circuit). As long as you don't rely on those, you'll be fine. It's a pretty big deal though if you rely on them, which can really damage a car.

Easy to use and train employees to use. Pc based using an sql server. Doesn't have long delays when starting up. Like the recommended services capability.

Lack of support for management program. No updating in last 5 years. System crashes daily and requires stopping app and then restarting. This is ridiculous and happens way too much.

OE Data that does not have altered wiring diagrams. I know there are no mistakes. Super intuitive from related repairs to parts and labor.

Some of the older vehicles don't exist.

Excellent source of material for those who enjoy working on their vehicles - has a collection of documentation and diagrams for vehicle maintenance. Step by step for procedures with part numbers listed as well for buying the parts needed.

A little tricky to use if for newbies working on vehicles - the manuals are for those who have a general understanding at times. Not all manual are the same as dealer parts - creates some confusion at times.

The program has clear images of the parts.

The program. Is not very organized, and the workflow is inefficient.

I like that you can find a solution for any make and model vehicle. The instructions are very detailed. I was able to replace a timing belt as well as set the timing on my vehicle with little to no mechanical experience. I simply followed the directions outlined in the program.

Some of the instructions could have been detailed a little bit better.

ALLDATA is an amazing program. We used to have different programs for invoices, to look up info, now with AllData its easy, all in one program, saves, stores and keeps all of the information I need about customers, parts, orders, everything. So easy to use

The only con is the price, it is a bit expensive, but it does make things so much easier.

We can quickly get information needed to complete repairs on most vehicles. The level of detail given to help our mechanics complete repairs is impressive. It is also very affordable.

There isn't anything we don't like about it.

Alldata repair is a very important tool we use here at our shop. We almost always base ourselves off of the time indicated and use it to review the procedures. We also base our maintenance recommendations on the service tables in Alldata Repair. Our technicians also use this system a lot. Overall the Alldata Repair system is very functional and we will continue to use it.

We no longer use Alldata Manage at our shop. Although it was not a bad system, we felt at times it was too slow with little room for improvement. Often times the whole site would be down and we were unable to create estimates or process invoices, tasks that are necessary here.

It makes it much easier to quote repair estimates. Allows you to luck up labor times, and most OEM parts pricing by vin.

Slower to update new vehicle information. (ie 2022 models, new models)

I like it is easy to find the labor times to provide quotes.

I don’t like how expensive it is and how it is difficult to find repair procedures.

Easy to use and very informative. Great product

Cost is a little high and sometimes system goes down and you can not use it.

I enjoy the ease of use Alldata has compared to other repair programs. I also enjoy that Alldata gives you OEM part numbers on the same page as it shows you labor times for that part.

Some things on Alldata are sometimes scattered. There will be multiple links for the same repair and sometimes only one link will show the actual labor time.

Easy to use for diagnosing problems with vehicles. The software offers step by step picture diagrams when fixing a vehicle.
The pricing for the hourly rates for labor is useful when giving quotes to customers.

The software is a little pricey to use, especially if you're a small shop owner. The software is not 100% accurate, but for the most part it works.

I’ve been trained on it, I like shop key but refuse to buy anything snap on is involved with.

The wiring diagrams could be much better

Access to all make and model schematics. Details are fully explained and easy to understand.

No cons best software out there. No cons

What I like most about Alldata is the fact that our technicians can log on and get vital information pertaining to a vehicle they are working on. Endless information is at our fingertips! Helps to streamline our workflow and as you know, time is money!

I don't like that there are restrictions about logging into Alldata. Sometimes, we need to access it in multiple places at once.

Type a vin in, click on a few things and boom! Your not stuck anymore! This program helps my shop daily!

Honestly nothing. This program is the best!

My employees love how easy it is to find repair information, the wiring diagrams are phenomenal. Searching for anything is super easy!

The management software is not as user friendly as some of the competitors software. It does not have the same abilities to transfer and import information.

shows very easy to understand step by step direction on repairs and can offer answers to codes that most systems cannot

the price is a little more than the shop would like to pay.. but I guess that's what comes with quality