ALLDATA Reviews

You can consult everything about DTCs, TSBs, General and specific characteristics about all automotive systems of almost all brands,
Ideal for diagnostic tasks, repair, and maintenance, as well as technician references and shop procedures,
Easy to use and browse because of its nice look and feel,
It allows you to check the estimated periods of works,
Available in multiple languages,
Interactives schemas and It has support for mobile devices what makes easier the job for technicians,

The last versions just have online access,
The license can seem too expensive,
Some vehicles don't have total support.

This is software for Auto Repair shops. I love the fact you can look up step by step instructions on how to do a repair.

I didn't like the price of the software.

Alldata is a comprehensive and simple to use all in one tool that we have used now for 12 years and would refer it to anyone!

Customer service can be a little slow at times.

the parts locating system.especially when i'm looking for a hard to find part that i was'nt able to find on other sysyems

i find their estimating portion is terrible. they tried to sell me an upgrade estimating program ( more money) & i found it to be useless& cancelled the free trial after 2 days use. also most repair programs offer licence plate to vin & car make & model. funny part is they are owned by autozone which utilizes this function.& when i questioned them prior to purchasing this product they said it will be available shortly.seven months later still no upgrade

ALLDATA is an amazing program. We used to have different programs for invoices, to look up info, now with AllData its easy, all in one program, saves, stores and keeps all of the information I need about customers, parts, orders, everything. So easy to use

The only con is the price, it is a bit expensive, but it does make things so much easier.

Alldata has almost all the information needed.

The organization of the information is not very intuitive and can lead you down a deep rabbit hole that you find your way back to.

I am not a mechanic. I am an IT manager for an auto dealership, and even I can figure out how to navigate my way into the repair manual for my Ford Focus. The diagrams are easy to read, part numbers are labeled, and electronic wiring diagrams are well laid out. The website is quick and responsive so that you don't sit and wait for something to load. It's a very worthwhile investment.

I have had a couple mechanics wish for the diagrams to have the ability to 3D rotate them so that they can see how things are laid out from a different angle. I have also not been able to find the repair manual for a DeLorean. I was hoping to locate the instructions for the Flux Capacitor.

Alldata is part of our shops point of sale software so it made it the obvious choice. It is easy to use and if you have worked at a shop you have probably used it so it makes training new employees on it easy.

I currently do not have any complaints about ALLDATA, so far all of the techs who have used it are happy with it.

All data is very easy to use and allows anyone in the automotive industry to look up parts, labor time, and removal and replacement processes.

I have not had any problems with this program. It is something I believe all dealers should use in their service departments.

the ALLDATA software is easy to use, for our service advisor, the techs and our apprentice. It gives us all the information that we need on any vehicle, any year and ALLDATA keeps the information up to date. It gives us all the newest information as well as tech tips for repair . It has an extensive library of information on repairs, TSB, and practical information . One feature that is very useful in the technical reference section is an interchange with USA made vs Canadian made vehicles. ALLDATA has an integration feature that is extremely useful and time saving. I have it integrated in my Lankar Shop Management system . With this feature all of the information of the vehicle that I am working on is instantly seeded into the ALLDATA program . ALLDATA will them integrate the labour time and part pricing back into my work order.

integration was easy and my ALLDATA representative came into my shop to set things up and explain all of the features

I've used Alldata for the last 15 years. The software is easy to learn and use and provides valuable information necessary to our business.

We've had problems with system updates and accessing the latest vehicle information.

Alldata repair is a very important tool we use here at our shop. We almost always base ourselves off of the time indicated and use it to review the procedures. We also base our maintenance recommendations on the service tables in Alldata Repair. Our technicians also use this system a lot. Overall the Alldata Repair system is very functional and we will continue to use it.

We no longer use Alldata Manage at our shop. Although it was not a bad system, we felt at times it was too slow with little room for improvement. Often times the whole site would be down and we were unable to create estimates or process invoices, tasks that are necessary here.

We can quickly get information needed to complete repairs on most vehicles. The level of detail given to help our mechanics complete repairs is impressive. It is also very affordable.

There isn't anything we don't like about it.

I love the deitailed step by step instruction it gives you to do anything from replacing brake calipers to full engine rebuilds. it gives you torque specs, fluid and capacity specs as well as speciality tools and procedures

some of the exploded diagram pictures are blurry or hard to understand. not all information is avaliable on every part of a vehicle. it doesnt have newest car information

Alldata keeps the user interface intuitive and easy to use. The data is quality, the depth of coverage is thorough and I can't imagine not having it at our shop.

On rare occasions information that we need isn't there. There is a time lag to get info when we need it. There is no totally complete information database but I think Alldata is close.

You can put in VIN and the car comes up and you can find out where you need to go.

Sometimes a vehicle does not have any specs.

I enjoy the ease of use Alldata has compared to other repair programs. I also enjoy that Alldata gives you OEM part numbers on the same page as it shows you labor times for that part.

Some things on Alldata are sometimes scattered. There will be multiple links for the same repair and sometimes only one link will show the actual labor time.

I really like Alldata for the immediate information it offers on just about every vehicle repair and parts. It is very informative.

There are time when looking up a vehicle for a labor rate and time, it does not offer an easy find and often you have to be more than a service writer to interprete the information

I love the knowledge base it has for so many vehicles. I can't even begin to recount how many times I've had to refer to this when working on a car I never have before looking for torque specs or using wiring diagrams for tracing finding shorts and broken wiring.

The UI could use a little work but nothing major, was very quick to learn it but I feel it could still be easier because sometimes I have trouble finding a specific part location or R&R procedure.