RentRedi Reviews

It's a platform that provides easy search. It also the secure payment and personalized support.

The site is sometimes out of my control at the moment.Have to go to each unit's page to see who has paid, and who has yet to pay.

As a first-time landlord, I am amazed at how easy it was to set up the RentRedi app. The app is incredibly user-friendly and has streamlined the entire process, from collecting rent to handling maintenance requests. One of the standout features is the chat option, which is both fast and easy to use. The support team is always willing to help, providing prompt and efficient assistance whenever I have a question or need support. RentRedi has truly made property management easier and more efficient for me.

The only feature I like the least is the processing time for payments to reach my bank account. It takes about a week to process.

Absolutely nothing. This is the worse software I have had to use in the last ten years.

I can never tell if a tenant has paid their rent. The system changes the numbers that I input and then charges me to change them back. At 20 cents per month- I am being over charged.

Easy to use
Help is available and friendly

Not sure how my tenant can do a partial rent if section 8 is paying the difference

Everything I need from pre-screening to rent payment is all there at a very solid price. It hardly costs me anything to have all the tools I need. Plus, the customer service is so freaking good. They typically answer any questions I have within a few minutes via the chat.

There was a bit of a lag getting all my bank accounts and tenants up and running. I ran into some trouble, but luckily I was able to talk to the customer support to help me through these things.

If I could improve one thing, I would make the prescreening templates a little more flexible. I'm defaulting to use GoogleForms because they offer me a lot more capabilities.

I am just getting started. I like using the online prequalification to ensure I am not wasting my time showing potential tenants a rental unit. I like the application process and the fact that I am edit both the prequal form and the application.

I was not crazy about the syndication with Zillow. I felt I could not have access to a lot of other information that I would otherwise have if I had just listed with Zillow directly.

Makes it very easy to manage rentals including collecting rents electronically. Also, whenever I've had any questions they have been able to help me right away through their online chat feature. No need to call, go through voice prompts, then wait to speak to someone. They also follow-up with the chat conversations to ensure that my question was answered or my issue was resolved.

I have no complaints or concerns, their app is very easy to use and they are very helpful in answering my occasional questions.

Having RentRedi makes having rental properties and the headaches that comes with it so much easier.

I wish they had more how to videos for people just starting and explain why doing certain things is important.

Easy to use maintenance module for tenants and my maintenance crew. Quick access to tenant information.Automated billing, late notices and late fees.

Remember you get what you pay for. This app is very elementary. Also some of the worst customer service and technical support I have ever came across. I have a serious glitch in my app and am unable to get a detail deposit report. This has been going on for over 2 weeks without a fix. A detailed batch report was a deciding factor for purchasing this app.

The software offers all dashboards any landlord would need - rent management; maintenance requests; tenant documents and files; and more. It also offers an easy and intuitive site for tenants, which is incredibly important for any landlord. Data shows that tenants are more inclined to use an app that is easy to use. And thankfully RentRedi is simple to use that each one of my tenants have shared positive feedback, and as a landlord, this is what you want to hear. Additionally, it works nice by giving you the option to text your tenants, that feature is nice since text is slowly becoming the next email. A job well done in putting together a tool that just works at a valued price. Highly recommend landlords start with RentRedi, easy to use, affordable, and intuitive for any tenant.

The only con is how slow the deposits take from when tenants pay. It takes about 3-4 business days, so it would be nice where we can speed this up a 1-2 business days. With how competitive the market is, other software programs advertise one business day transfers. Otherwise, the software is incredible!

Ease of set up. User friendly. Great support team.

I have zero complaints. Would highly recommend

Great service. Reached out to me to make sure I had everything I needed and I knew how to use the product.

There are times that the apps do not load properly or load slowly. For both myself and tenants.

RentRedi is extremely easy to use! The set up was easy and customer service is readily available.

I dont really have any real cons for my time spent using RentRedi

It really has been great! Love the price and the ease of use!

The charge features are a little difficult to understand

Love the ease
App function is great
Love the communication options and maintenance features

Which their was a lease creation and signature option

For a person like me having to do everything on my own and needing to learn as I go and with not much time, I need results and can’t waist time or money. So it is critical that any software used produce results with the minimal time and effort.
I know is not easy but, if someone from rent ready contact a new customer and make sure that person is taking advantage of all the services all will be a lot better

Doesn’t work the same on the iPad and sometimes while setting up, everything was erased and I had to star all over.

Easy to reach out to customer support. They have been helpful.

There is nothing that I can think of right now.

Being able to have one app that can take me from marketing my property to find a tenant all the way to collecting my first rent payment is crucial. Then after that it continues to help you manage and make many processes seamless.

The app can be a little glitchy sometimes for both the landlord side and tenant side when I tested it. But most problems were fixed by opening and closing the app.

As this is my first rental property and venture into property management, I was searching for a platform that did everything in one place. I work full-time taking care of my mother, and since my experience and discretionary time is very limited, I required property management software that allowed me to learn at my own pace. I first scheduled a live demo - I didn't think I really needed it because I had already started, and the software is very user-friendly, but I'm glad I did. RentRedi was able to schedule a time at my convenience, and most importantly, they didn't try to up-sale, and they let my needs drive the demo. It's reassuring to speak with staff that not only are well-versed in the product they represent, but were happy to share any other little nuggets that might not be covered elsewhere. I have used all the RentRedi property management tools that have applied to me thus far, and I couldn't be more pleased. My favorite tools are the ones that allow me to interact with potential renters as much or as little as needed. Everything from applications, listings, monthly rent payments, scheduling maintenance, this property management software has it covered. I have reached out multiple times via online chatting and have always been met with friendly, competent staff...they are simply irreplaceable, even though RentRedi has a multitude of easy to read articles, easy to follow videos, etc. I look forward to the day when I can add my second property. Thanks RentRedi!

I was disappointed when my pictures were uploaded to Zillow, Trulia, etc. out of order. I realize what happens on their sites is something out of your control at the moment. I'm hoping, since you obviously have a contractual relationship with these other sites, something can be done in the future to correct this. We all know the 1st picture is important!!!

I like the way that late fees are automatically calculated and added.

I don't love the "tiles" for each months rent. I'd rather have line by line transactions.I wish it were easier to call in for support.

That is so user friendly. What I love most is that I can set up different bank account for different properties. Oh! Everything is automated. You can't beat that!

None at this time. I nothing to report at this time.

First and foremost, the customer service is amazing. We had a quite a few questions in the first couple weeks of using the application. The online chat feature is great. We get someone engaged with us within a few minutes and they always have the answers we need. They even follow up afterwards to make sure we don't have any more questions.

The tenant application process is a little bit of overkill for short term rentals. We don't need all the information that is included in the tenant application process for short term. It would be nice to be able to turn off the fields for the information we don't need. Because we can't do that, it's a little confusing to the tenant when they are filling out their information even though we send them communication clearly stating the information we need and don't need.