TRACKMEDIUM

4.8 (4)
Cloud-based Quality Management System (QMS)

Overall rating

4.8 /5
(4)
Value for Money
5/5
Features
4.8/5
Ease of Use
4.3/5
Customer Support Software
4.8/5

100%
recommended this app
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4 Reviews

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Trackmedium Rocks

Reviewed on 2020-06-16

Pros

Ease of use, great development team and process, and value for money

Cons

There is, as can be expected, a learning curve, and some reporting limitations, but neither should hinder you.

Larry
Overall rating
  • Industry: Chemicals
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Outstanding Quality, Environmental, Health & Safety System

Reviewed on 2020-06-05

The team at TRACKMEDIUM has vast experience in Quality, Environmental, Health, Safety and more. Their expertise made it very easy for us to implement exactly what we wanted. Anytime I had a question they were very quick with a response or solution. Our organization loves this system and so do our customers and external auditors. It has allowed us to gain new business with how impressed the customers have been.

Pros

The large number of modules and features included are the highlight of this software. It has all the modules our organization require to ensure systems are functional, remain in compliance, while providing visibility and communication to our company. TRACKMEDIUM ensured our users were completely trained and the system was operational in a remarkably short amount of time. The team at TRACKMEDIUM has vast experience in Quality, Environmental, Health, Safety and more.

Cons

Not really any cons. For our company, the information for some reports when extracted to a pdf may be several pages depending on the report. TRACKMEDIUM has included very detailed instructions on how to create customized templates to extract that information. After creating the templates, our reports are now very succinct and presented in the way we like when extracted.

Alternatives Considered

Quality Management Software and QT9 QMS

Reasons for Switching to TRACKMEDIUM

Our organization chose TRACKMEDIUM due to the vast amount of modules that came with the system, the professional look, functionality and capability of the site as well as the cost per number of users. TRACKMEDIUM was unanimously chosen over other systems.
Jennie
Overall rating
  • Industry: Biotechnology
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Review of TrackMedium

Reviewed on 2022-07-27

Our overall experience with TrackMedium has been very pleasant. All our needs have been meet with the software and we are using it for our Quality Management System.

Pros

The most used feature in TrackMedium for us is document control, this allows us to keep all our procedures in one place and also track all the changes made between revisions. Another highly used feature is change management, we can raise any change in this system and then use the options to make sure that all the required changes are thought about before the change is implemented. Being able to see a training matrix of all employees against the procedures makes showing auditors the training a lot easier.

Cons

Due to the way that training is performed in our company we had to use the training schedules differently to how they were designed.

Khai Meng
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Simples Solution for QMS

Reviewed on 2022-07-14

Trackmedium taken extra step as solution consultants, with design proposed to be customize on business requirements.
Trackmedium also extending their service on providing supports to integrate Escatec inhouse reports, give us full advantage to migrate the system without impact to customer and supplier.

Pros

Simple layouts and menu options, with no challenges for user to use on minimum trained.
The configuration allow to make change of Form, Workflow, View and Escalations given the ability for organization to customize the design on own standards.

Cons

Option lists registered in list not flexible enough to maintain the list.
the deletion are limits, only allow to disable.