2 reviews

SmartLinx

Workforce management software for long-term care facilities

4.5 /5 (2 reviews) Write a Review!
Overall rating
4.5
/
5
Value for Money
5
Features
4.5
Ease of Use
4.5
Customer Support
3
100% recommended this app
2 reviews
Rebecca K.
Industry: Hospital & Health Care
Company size: 1,001-5,000 Employees

Love the Text Feature

Used Daily for 2+ years
Reviewed on 9/27/2019
Review Source: SoftwareAdvice

Scheduling and time and attendance are a breeze!

Pros

Love how T&A communicates with Scheduling - LOVE the text feature

Cons

Not the best at calculating PBJ for CMS - had some issues that cost money and star ratings.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Carolyn M.

I am the scheduler and I work with this program 40 hours a week

Used Daily for 1+ year
Reviewed on 6/26/2018
Review Source: Capterra

Time saving features

Pros

Fairly easy to get to where you want to go when making changes and scheduling vacations. easy to get

Cons

Each month is not clearly defined on the schedule. You have to continually remember to look at the tiny box to make sure you are on the right month when scheduling specific requests and is easy to make mistakes.
when scheduling a partial absence for an employee. the daily roster and the descrepency report both flip the hours when printed out and show the portion of the shift to be off rather than worked.
PPD is incorrect
I don't see the point in generating a schedule every month I would like to look at the schedule months ahead without generating one.
Be able to have a daily print out that separated all 3 shifts AND title instead of all mixed together.
Be able to print a SMALL monthly schedule that has everyones name only but separated by shift then title and an X in the box for scheduled days to work or be able to print a blank one for us schedulers to figure out a schedule. We still have to do a paper one like this when we get new employees or make changes in rotations to be able to plan who works each day, then plug it into your program. Yours is not useful visually for planning.
Also daily schedules shifts and title need separated with ROOM enough to write their assignment in

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10