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119 Reviews
- Industry: Business Supplies & Equipment
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Exceptional
Reviewed on 2019-04-05
The Sales department, especially my Account Executive has been exceptional. They treated our company as if we were a part of their family. They have always strive to make our work life easier by offering us products that make us more efficient. Their training teams have been wonderful and very patient with us in learning new facets of the software. We hope to engage more with E-hub but we have not been able to implement it as of yet.
Pros
We really enjoy the platform especially the personnel scheduling- it allows us to get a grasp on our profit and loss for each facility we service. It allows us to compare our actual dollar per hour we charge out with what we pay our employees. Secondly, we are strong users of the work scheduler. The ability to ticket our work orders and to close them after has definitely helped our company to become more deficient and effective at servicing our clients.
Cons
I can really only think of 3 cons- the inability for our work tickets to print in Alpha order. The second con would that there are not as many keyboard shortcuts as I would like. When I call into customer service for software support- it always feels like they are in a rush and not always happy to hear from their client.
- Industry: Security & Investigations
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Bumpy but better!
Reviewed on 2020-10-13
My experience started out very bumpy, but has really smoothed out over the years. I know I still have some to learn that the system will do, but it is much better today than 6 years ago.
Pros
After we figured out the payroll benefits, it is great now. We had a very rough start on it but learned a lot in the process. Completing the billing and also the ability to email invoices automatically on creation is awesome. You just have to make very sure you do things exactly or it is a mess. I finally learned an easy way to reprint invoices just last week.. Auditing is a breeze in Winteam.. Very easy to trace things all the way through.
Cons
Our training 6+ years ago was abysmal. We ended up having to muddle our way through and figure things out on our own for the first year or so. Then we were offered additional training, but had most of it conquered by then. This caused us to do a lot of double work and all.. I still do not like the Other Billing portion, it requires a lot of manual work. And I don't like the limited invoice customization available. I am still having to do some invoices manually in Excel. Invoice Entry can still use some modifications also.
- Industry: Accounting Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Winteam Review
Reviewed on 2019-06-17
Pros
Winteam has a lot of functionality and can handle a lot of our data. In the past year, Team has really made strides in new product development and customer service. The most note worthy enhancement for me was the new AR module with future invoice pricing.
Cons
The product is not user friendly. Several processes that should be automatic take a lot of setup on the back end in order to implement. When you call customer service you can get multiple opposing answers to the same questions from different support members. When new modules or features come out there is no training. It would be great if they had a webinar to go through best practices on a new module. It often feels like we are alone in implementing features.
- Industry: Security & Investigations
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Review of WinTeam
Reviewed on 2021-08-31
I've used TEAM for over 10 years and overall I love the product. There are so many great features that are bundled into one product which makes it very helpful to us. The fact that everything is together is a huge positive for us. As our company has grown we are looking for more features to help reduce a lot of current manual tasks done by our corporate team.
Pros
All modules in one place is very important to us. We love having the ability to drill down from the general ledger to the source whether it be fixed assets, payroll or invoices. The software itself is very easy to use and learn quickly.
Cons
Employee module could have additional features added. PTO requests and once approved that it populates the timesheets. Expense reporting by the employee that populates their "other comp" for that payroll check. Change of status form that allows management to update an employee file and notifies HR and Payroll once done - items like status change, rate change and job change.
- Industry: Security & Investigations
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
WinTeam Purchase
Reviewed on 2020-10-19
Pros
That is had both HR/Timekeeping/Accounting in one package. the one we were using did not have everything we needed, so we were using 2 softwares.
Cons
Not all modules are the same. If I am able to double click on one module, I might only have to click once in another module.
Drop downs are not consistent from one module to the next.
- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
A comprehensive all-in-one software
Reviewed on 2021-02-04
I've resisted internal inquiries into whether our company might have better overall functionality with several WT competitors because with the exception of the functions already mentioned that we simply don't have the time or personnel to dedicate to learning/using, WinTeam has been an excellent accounting and operations software for our company for almost 14 years.
Pros
We chose WinTeam because of the individual modules for critical company functions that flow into each other for a comprehensive overview of the entire company, or any particular department.
Cons
Some functions remain clunky and time-consuming, particularly the Insurance Benefits module, to the point where we use our insurance vendor's portal for tracking and reporting. We don't use the Inventory module any more either because the benefit of the module to us did not compensate for how much data entry and maintenance was involved.
- Industry: Security & Investigations
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
WinTeam is a Dream!
Reviewed on 2019-05-01
My overall experience with WinTeam has been fantastic. I have implemented 3 different HRIS softwares during my tenure with my company and WinTeam is by far the most robust. The ability to participate in beta testing new features has been awesome!
Pros
I like that the company takes into consideration what the users want and need for their businesses to run smoothly and put it on the path to developing the software even more. The ability to create custom reports and meet with a trainer if you need assistance on any module or setting up a new feature it great! The eHub app is a very useful tool for employees and supervisors to use in the field.
Cons
Citrix. This is an extremely "clunky" platform and can be difficult to navigate especially when trying to save reports as the server is hosted elsewhere.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
WinTeam Review
Reviewed on 2020-10-22
Pros
The Payroll, A/P, and A/R Modules are great!
Cons
I feel the notifications in TeamTime could be simplified, we have had issues with this since day one and still continue to have issues. Also, on the call review log it should attach the facility to the phone instead of just showing the phone number (example: 304-253-0800 TNCC). There should also be a report that could be printed daily that shows just facilities that were not clocked into at all for the previous night . Our former timekeeping software gave us all these features and in our industry that is a very important piece to making sure our clients are taken care of on a daily basis. It's more efficient to call a client first thing in the morning if a facility hasn't been cleaned rather them calling us because we weren't aware.
- Industry: Consumer Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
WinTeam Daily
Reviewed on 2020-07-23
Again this is used daily. It is used for pretty much everything I do for my job. One stop shop. :)
Pros
I use so many functions with this product that it is hard to list everything I love. This is the product I use the most and everyday. This helps me see hours worked, process payroll, record deposits, print reports and also find eligible employees for health benefits. One program to do it all.
Cons
There are times that WinTeam freezes. This is not helpful while in the middle of a batch of payroll checks or even putting in a deposit. Generally it takes about 5 minutes to reset itself.
- Industry: Facilities Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
WinTeam review
Reviewed on 2019-03-29
It has been mostly good with the time we have had it. Going to the cloud makes things a lot easier with the updates
Pros
Training, when in a training class they can log onto our system and show you the how to's on the subject/module you are using
Cons
Would like to have more training sessions with no cost, also some of the reports are missing information that is needed and or to extend to have more information put in
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Overall Satisfaction
Reviewed on 2019-04-10
Overall I like the ease of the system, I like be able to shoot reports to Excel format and I like the Grid View and the ability to delete unnecessary columns and tweak my reports as needed.
Pros
I like that you can several tabs open at a time and depending on the amount of users I can have multiple company databases open as well. I find the overall software easy to use. I jump from A/R, A/P, Inventory, Job costing, Human Resources and payroll daily and find that I can get virtually anything I need from multiple reports.
Cons
I don't like the way it sorts numbers. It doesn't sort sequentially it sorts by digits. For instance, my inventory codes will sort 10099 and then it goes to 101, 1010, 1011 and so on. After 1019 it goes to 102, 1020,10204. It sorts based on the value of each digit. This makes it difficult to find inventory items when you have a large warehouse database.
- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
WinTeam pays for itself
Reviewed on 2019-03-29
We are able to control employee payments and also making sure the clients are billed. All hours are accounted for. We were able to reduce overtime by monitoring the hours worked by the officers and how adding shift affected them and how we can change schedules. One of the best parts is being able to map the officers home and distance from a post and directions to get there.
Pros
Connectivity of all departments between payroll, scheduling, operations. Being cloud based allows us to work from anywhere at anytime as well. Great customer service.
Cons
Originally the fact that it was cloud based scared us, but we were wrong. What I wish would be better is that some aspects of the software prevent you from working on different screens at the same time.
- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
WinTeam for Workforce management
Reviewed on 2019-09-06
Win Team is like an onion, just when you think you have mastered the system you discover another better/faster way to get to the results.
Pros
WinTeam is a powerful tool for managing human resources. It is so much more than a scheduling tool. I use it to track time off, absenteeism, experience, and certifications. We also use it to track revenue and generate invoices.
Cons
Most tools are easy to access, but others like displaying the number of hours worked or scheduled by a specific employee can require multiple steps in order to display the data.
- Industry: Security & Investigations
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
WinTeam is fantastic!
Reviewed on 2019-04-05
Pros
Love the support from Team Software. Whenever there is something I need to understand further, the team is prompt to assist and I typically learn something new with each call. There are regular updates and great communication.
Cons
There are so many features and I feel we would benefit from requesting regular training or review periods, the issue is on our end not WinTeam. I am sure we are not even close to using WinTeam to the full capacity and are missing out on amazing short-cuts and tools.
- Industry: Security & Investigations
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Winteam
Reviewed on 2019-04-29
I am solving the schedule problems that we had in the past using the e-hub for our supervisors to schedule their guards and the post watch to keep tract of when our employees call in.
Pros
I like the fact that you can use WinTeam software to run your whole company. Only one software for all the departments such as HR, Accounting, Schedules, Payroll etc.
Cons
There not to much that I lease like but what I like and don't like make be something totally different for someone else. We all have our preferences.
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
ACCOUNTING
Reviewed on 2019-04-16
This software has been very helpful for our organization; however as mentioned on my previous paragraph I think there is some room of improvement specially on the reports.
But in general we feel comfortable with Winteam and would like to keep working with it in the future.
Pros
I like how it links different areas of an organization in just one software.
Cons
I feel that there should more options when creating a report in order to receive detailed information to suffice different user needs.
- Industry: Facilities Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good software for the industry
Reviewed on 2019-04-16
Overall it does the job and the customer service is good and I am hoping to resolve some of our other concerns with it here in the future
Pros
It has a lot of features that work specifically with our industry and the customer support has been good.
Cons
I feel like I am limited on certain things I can do in our sales and work tickets processes. I also don’t like how you can’t use the CRM side of it offline because we don’t always have good cell service.
- Industry: Security & Investigations
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Winteam
Reviewed on 2019-03-29
We are providing gross margin reports for each site and we are able to accurately allocate all of our labor and other direct costs.
Pros
It gives me the ability to pull detail payroll information to respond to requests and file reports. It has enabled us to provide detailed financial reporting for multiple sites as well as running general ledger detail reports.
Cons
It is a little hard to find the underlying detail for certain general ledger modules.
- Industry: Security & Investigations
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
WinTeam is an amazing product!
Reviewed on 2019-03-29
WinTeam has helped us to reduce the amount of time we spend with billing, reconciling accounts and payroll deductions. I have used a number of other software programs and WinTeam's comprehensive abilities are unmatched!
Pros
It does everything my company needs it to do and then some. The support team is prompt, kind and very fast to get you the help/answers you need.
Cons
Having the ability to track changes and who made the changes could be better
- Industry: Business Supplies & Equipment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Loaded Programe
Reviewed on 2019-04-09
Lots of options but externally complicated. The eHub software is nice but anyone outside of and accounting background wouldn’t work well with it.
Pros
Amount of options for inputting data and pulling up reports
Cons
Extremely hard to train any employees to use this software and would almost avoid it 100%. I use the example of Winteam is a computer programmers software if you were training the average person.
- Industry: Consumer Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
WimTeam Review
Reviewed on 2019-04-26
I have a very good experience with WinTeam
Pros
I love that it is user friendly. I love that the F1 on every screen. I also love the idea Portal. I love the fact that you implement changes based on customer Feedback
Cons
That modules are not as integrated. It would be helpful if items like vender master files are share between, Payroll, AR and AP.
- Industry: Security & Investigations
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Software that makes my day to day life much easier
Reviewed on 2019-04-30
Pros
I think one of the best things about WinTeam is its user friendly interface. The reports I am able to run help me with scheduling and payroll on a daily/weekly/monthly basis.
Cons
My only complaint would have been the lack of information shared from WinTeam to EHUB. After attending the conference this year I learned about the ways the Team is making those two systems run together. We've already implemented a few different things we saw at the conference!
- Industry: Security & Investigations
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Winteam
Reviewed on 2020-10-14
Very good. Great support with knowledgeable staff. Most questions can be answered with online help. So easy to use that help is rarely needed.
Pros
Winteam is very easy to use and new employees can learn it quickly
Cons
The software is a little outdated - it should be updated to a more modern look and feel
- Industry: Environmental Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
winteam software
Reviewed on 2019-04-11
it's been good for the most part, went to in house payroll instead of the expense of outsourcing
Pros
customer service is usually fast when you have problems
Cons
you have to pay for almost everything even some customer services questions, they will turn it into a training session
- Industry: Staffing & Recruiting
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Winteam
Reviewed on 2019-04-09
Great
Pros
Easy to learn, intuitive, easy to catch errors.
Cons
I think the rollover feature can cause confusion. Not saying it needs to be eliminated; but I just don't use it and have 11pm-12am cells and 12am-7am cells created in Post Setup