Sage X3

4.3 (80)
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Enterprise Management

Overall rating

4.3 /5
(80)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.0/5
Customer Support Software
4.0/5

93%
recommended this app
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80 Reviews

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great cost-benefit ERP

Reviewed on 2021-11-16

Pros

Easy to learn
Easy to adapt company needs
High capacity of develpment and adding new features
Great product management
Wharehouse management
Production management
Web app

Cons

Lack of some contry legislations
Non centralized update management

Kimberly
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Sage does do it jobs in a good manner

Reviewed on 2022-07-27

I'd say that it does a pretty good job.

I'd say that it does a pretty good job.

Pros

Since I grew up with technology all the functions and placements, for the most part, do make sense to me and it is easy to use.

Cons

I do wish that the lettering wasn't so small. I understand that I would have to scroll more or adjust the spacing of my sections, however, I think it would be very useful and would improve the usage between co-workers.

Matthew
Overall rating
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Pretty good but without advanced features

Reviewed on 2020-11-12

It is good overall, but a little basic for what we need.

It is good overall, but a little basic for what we need.

Pros

The structure of the software is good and allows for good navigation. It has some standard features that are good.

Cons

It does not have many of the features that I would like to see for Quality Control. It does not have a good place to enter test results. It is not clear how to customize it for compliance with 21 CFR Part 11.

Keely
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Good Enough

Reviewed on 2020-11-19

Mutual. Its not the worst thing I've used, its not the best either. Its a good enough software to...

Mutual. Its not the worst thing I've used, its not the best either. Its a good enough software to get the job done.

Pros

AP is what we use this for, and it is quite easy to use.

Cons

Set up and customization is hard. There are so many menus in the back, to change or update anything it feels like I have to go into several menus. None of which you could figure out on your own - you will most likely be forced to have a 3rd party research and help resolve issues. At least tell you all the menus you have to go into in order to get something to work.

MARK
Overall rating
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Decent product, But Service and Customer Service leaves a lot to be desired

Reviewed on 2020-12-16

Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to...

Customer Service is TERRIBLE!!!! Customer Support leaves a lot to be desired, but we are forced to use it for the high price we pay in maintenance. Sage's dedication to be difficult to work with and unrelenting nickel and dime services is the reason we have not recommended this product to others in are area or industry.

Pros

The product itself, is very versatile and agile to adapt to our needs without tremendous modifications. I like the General Ledger and AP functions.

Cons

The software manufacturer. The product itself is good, the value for maintenance is not good. There are two many bugs for what is charged in maintenance fees. Sage is way too difficult to deal with and are surprised that users are unhappy. Are experience is it takes a month to get a ticket resolved. Passed around to multiple people and the suggested solution is it is a problem with your system. We can't recreate it.

Shivam
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Feedback

Reviewed on 2020-12-17

Overall experience is good from the software itself. Easy to use and self explanatory of functions....

Overall experience is good from the software itself. Easy to use and self explanatory of functions. Field help is also good. Detailed amount of context is written.

Pros

Development of new process and ease of use.

Cons

Some basic development should be supportive from the SAGE support team. Some standard script file we can not see.

Support is not available on a good amount.

Kraig
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good software

Reviewed on 2020-12-16

We are still learning some of the things that X3 is capable of that we have not been fully...

We are still learning some of the things that X3 is capable of that we have not been fully utilizing.

Pros

Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.

Cons

The only thing that I wish was different was the creation of new users. Instead of having multiple screen for setting up a user, everything should be in one place.

Matthew
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

SAGE X3 for Process Manufacturing

Reviewed on 2020-11-12

Sage X3 has been the engine facilitating multi-site manufacturing capability and scalability.

Sage X3 has been the engine facilitating multi-site manufacturing capability and scalability.

Pros

Sage X3 is platform agnostic, highly flexible and configurable ERP application that meets the demands of an industry governed by FDA, DEA, cGMPs. The financials at its core are solid, allowing for the inventory and manufacturing transactions to be performed with trackability traceability throughout the life cycle of the product manufacturing.

Cons

Sage X3 has as it's core language a proprietary 4GL language that has been challenging to find skilled resources with experience coding in.

Verified Reviewer
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Does its Job

Reviewed on 2019-01-11

Pros

Has everything in one place - able to see pricing, supplier, inventory, raw material information
Easy search functions

Cons

I thought it could've been a bit easier to use

Verified Reviewer
Overall rating
  • Industry: Biotechnology
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great CRM application never faced any issues!!

Reviewed on 2018-03-07

Pros

A big Thanks to Sage team, for provide all one features within one application, which is highly configurable and easy to use.

Cons

Notably expensive. Significant configurability means probably lengthy setup time. As its built on Salesforce force.com platform, it was plus for my company.

Millie
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good medium Company software

Reviewed on 2021-03-23

Quite a good tool for reporting, and there is a lot of options available, but you need to know how...

Quite a good tool for reporting, and there is a lot of options available, but you need to know how to use the system.

Pros

Allows workflow be controlled for this to be authorised
Very user friendly as far as inputting data is concerned
Ease of customisation to improve the processes being manipulated.

Cons

A little confusing with the many options available
A little time consuming to finding your end goal, and therefore a lot had to be tailor made to suit our purpose

TRACY
Overall rating
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

A new look at our sytem

Reviewed on 2020-11-19

We have learned that we have a very robust system that we need to take advantage of.

We have learned that we have a very robust system that we need to take advantage of.

Pros

Our initial integration team did not our environment correctly. We have been combatting this for years.

During this time, our new team is learning of the robust features that we have been missing out on. We are expand and learn.

Cons

Cost. Helpdesk option that is automatically included in our yearly fees. We rarely us the Helpdesk based on past experiences. We go directly to consultants.

Damian
Overall rating
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Solid ERP

Reviewed on 2020-11-12

Our old ERP system was no longer supported and we needed the ability to integrate with outside...

Our old ERP system was no longer supported and we needed the ability to integrate with outside applications.

Pros

Functions link to related content with a click. Lots of set up options to meet various requirements. Very few multi-user record locks.

Cons

The error messages are often too vague. Implementation was quite lengthy and could have been handled better. The hard allocations are often frustrating.

John
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Assessment of X3 in real world manufacturing and distribution

Reviewed on 2020-11-12

We are a highly transactional environment which X3 handles quite easily. We've been able to move...

We are a highly transactional environment which X3 handles quite easily. We've been able to move our planning systems to a level we've not experienced before without a highly modified environment.

Pros

The MRP system, query tools, and the SEI tool.

Cons

Many of the detailed aspects of the system aren't described in enough detail in online help and general documentation.

Alexa
Overall rating
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy database

Reviewed on 2018-05-15

Sage is a great software for data entry. I believe that it has everything possibly needed on it and...

Sage is a great software for data entry. I believe that it has everything possibly needed on it and it is simple enough that just about anyone can learn to use it!

Pros

I like that this product has a help button on every tab, I also like how easy this software is to use and how quickly I was able to learn how to work with it and explore everything that it has to offer.

Cons

I do not like how you can easily add or change codes by clicking one wrong button. I do not like how many modules are on it, I feel like they categorize way to much.

James
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Sage X3 Financial Review

Reviewed on 2020-05-13

Great until recently

Great until recently

Pros

Excel downloads and re-coding documents before finalization

Cons

I actually experienced a situation where part (unbalanced)of a journal posted and caused my G/L to be unbalanced. This should not be possible and is concerning

Response from Sage

Thank you for your review, sorry to hear you had an issue with your GL.
If you are able to get in touch with me [email protected], I will look to resolve this for you.

Kayla
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sage Business Cloud Enterprise Management (formerly Sage X3)

Reviewed on 2018-07-06

Pros

Super easy to use;
Excellent layout;
Extremely customizable;
Great 3rd party companies have services for it (NexTec)

Cons

Sometimes can have JSON or Java Bridge errors;
Sometimes one minor error can cause the whole system to freeze up

Boniface
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software

Reviewed on 2012-04-13

Our organization was ready to adopt new technology with the newly stable market. We started looking...

Our organization was ready to adopt new technology with the newly stable market. We started looking for new software that would help us adapt to the changing business environment. We started with Sage ERP version 5.4 and now have upgraded to version 6.0. The implementation team studied our company environment, user needs, required reports and then integrated all this throughout the system. The whole installation process took about 3 months.

The implementation specialist from Sage was so helpful as we moved to the new system. Our team didn't learn very quickly and had a little trouble picking it up, but with time and support the users have adopted the system. The customer support does a great job, although in some cases there's a little bit of a wait when they're attending other customers and you need help right away.

The system saves time, is user-friendly and reduces duplicate data entry.

Sonia
Overall rating
  • Industry: Computer Software
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Brilliant Software

Reviewed on 2015-04-30

Pros

Product is user friendly and locally built considering norms of Indian Government. Services of the company is outstanding.

Cons

There is no drawback. it works brilliantly and services are good so nothing bad about this software.

Natassia
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software

Reviewed on 2012-01-26

I use Sage ERP software for inputting AP/AR invoices in an accounting office. This was the software...

I use Sage ERP software for inputting AP/AR invoices in an accounting office. This was the software that was being used when I started working at my company. So far, I have found it to be very easy to learn and also very helpful with what I use it for. I think that the customer service is excellent because they really take the time to explain things that you are having difficulty with. Overall I would recommend this Sage ERP software to other companies.

Yassine
Overall rating
  • Industry: Industrial Automation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sage X3 the reliable ERP

Reviewed on 2024-10-04

I have over 14 years of experience with Sage X3, it has helped me to progress and master the...

I have over 14 years of experience with Sage X3, it has helped me to progress and master the different business processes of the different modules.

Pros

the integrity of the different modules is the flexibility of use as well as the availability of information in real time

Cons

the scheduling module is a bit complicated and does not meet our needs

Response from Sage

Hi Yassine, thank you for your review of Sage X3. We're glad you find the modules flexible and real-time information useful. We appreciate your feedback on the scheduling module. Your long-term experience is invaluable to us.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link:https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Lebeko
Overall rating
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Sage X3 Review

Reviewed on 2024-04-09

It is a good product that gets the financial job automation done, but with regard to reporting and...

It is a good product that gets the financial job automation done, but with regard to reporting and materials management it is not as good. The standard of technical support is also commendable

Pros

It is customisable
It is a relatively cheaper ERP product
It covers all the financial aspects including accounts payable and receivables
It has localised African support

Cons

BI/Dashboard is poor
Materials management poor

Response from Sage

Hi Lebeko, thank you for your review of Sage X3. We're glad you find it customizable and value its financial automation capabilities. We acknowledge your concerns with BI/Dashboard and materials management and are committed to continuous improvement in these areas. Your feedback is essential to us. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Ian
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great ERP Solution

Reviewed on 2024-03-15

Pros

Intuitive menu structure and easy to use once the basics have been learnt.
Very flexible and can be customized to suit your business

Cons

Relatively complex initial set up and not the quickest of systems as always a processing delay

Response from Sage

Hi Ian, we're pleased to hear you find Sage X3 intuitive and flexible for your business needs. We acknowledge the initial setup process and are will feedback internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Myriam
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Sage X3: Powerful and Flexible ERP

Reviewed on 2024-10-02

Pros

Its standout features especially its scalability and flexibility

Cons

One of the aspects I like least about Sage X3 is its complexity in implementation and customization

Response from Sage

Hi Myriam,

Thank you for your fantastic review of Sage X3. We're delighted to hear that you appreciate its scalability and flexibility. We understand that the complexity in implementation and customization can be challenging, and we're continuously working to improve this aspect.

I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Katherine
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Sage X3 Review

Reviewed on 2024-03-19

Pros

Wide ranging solution which allows flexibility in processes

Cons

When items which seem like they should be business standard are not included and bespoke is required at additional cost

Response from Sage

Hi Katherine, we appreciate your feedback on Sage X3. We're glad you value the flexibility our solution offers. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews