ARI Reviews

Its affordable and gets the job done adequatly.

Its very buggy. At least the repeating payments and invoice entries seems to have been fixed. However the scheduler is confusing because you cant assign tasks to different technicians or change the color for appointments so it is very difficult to use. The invoice tempkates became very difficult to edit when they used to be easy. I need to be able to add regular fees, before taxes and they need to be totled by my choice not "other" no one is happy seeing "other" on an invoice. There needs to be a way to add a customer paid fee to the pay online option. I dont need to sacrifice $100 so a cuatomer can put their $2000 bill on a credit card. I need to be able to pass that cost on to the consumer. Also when Im in invoices and I ipen one and go back to the list, it should take me to where I was not back to invoice #1 every time.

BEST AND LEAST PRICED SOFTWARE EVER, ILL BUY ANYTHING ELSE

NONE THAT I CAN THINK OF, PRICE IS GREAT SERVICE PERFECT

What i like most about ARI is the wide selection of choices , you will always find what your looking for .

What I like least about ARI is taking time to understand fully how to navigate .

It is a complete software for managing our shop

Sometimes it is slow and heavy to load on the web. They could also improve the reports with more filters.

It has a lot of functionalities and easy to use

The print out is just not the same when using PC or cellphone

very avrage site was all so very lagging

interface was slow to respond every time i used it

The changes that your company has made has been amazing over the years.

It took some time getting used to but I stuck it with them

I loved that it is easy to use! Especially in the automotive industry that I am in. Also that I can use it on my phone and computer.

Sometimes it lags a bit. But it solves itself.

ESTIMATE INVOICE EMPLOYEE TIME FINANSING

I love the ease of use ARI provides, it is simple to track customers and write up invoices. They integrate parts tech which is new to me but a wonderful add on. But the biggest key thing that keeps me an ARI user for life is the customer servjce they provide. Customer service is very prompt and they always respond and actually listen and make changes. I lersonally have had things changed that i suggested to there team amd to ny amazement it was there on the next update.

The old interface i lreffered much mlre to this new one they have but i am sure with time they will work out the kinks. Everyone apparently wanted a new interface i was one of the few that liked the old one a lot.

Easy to use for both the clients and the team/ employees.
Always updating and getting better
Quick and easy place to do all things needed

Accounting and areas like that are time consuming but if you have quick books your basically paying for 2 subscriptions that do the same thing but quick books is easier & more convenient

Its intuitive and simple to use for a small business.

The obd interface and app os lacking would love to see an elm or j2354 device offered by ARI and more bidirectional and software updating features via obd dongle

Efficiently keeping track of ordered parts for customer repairs is crucial to make money. Since switching to ARI my profits have increased.

Could be less simple, I like the ease of use but my previous shop used LightSpeed which had way more options and data points. More Data Points and shop statistics would be nice. A Video series for tips and tricks would be cool, maybe I'm missing a lot of hidden features.

The system does take some getting used too but then again what system doesn't, the part I like the most is the ease of seeing what's been paid and what hasn't been paid, also having the added feature to add client notes and service reminders to accounts

The "clunkyness" of the software, while these are minor they are holding this system back from becoming a high volume shop software, works great with less than 10 employees or by yourself as a shop management

I love the ease of use. The customer database. The third party integrations like square. It makes dealing with the customers so much easier and faster. The invoices look professional

I have no negative feedback at this time about Ari

Easy to find your need with it and easy to use.

The new dashboard/inventory and accounting

Ari customer portal. And the oarts tech integration

A little cumbersome for getting new users onboarded

love the organization and ease of use and wiked fun

i really havent had any negative experiences with it

The value is unbeaten. The customer support is great.

It is not as robust as some of the competition. I have experienced some bugs.

Easy use, our customers love wisetack, customizability

not being able to drag and rearrange job cards