--- description: Detailed reviews on Bria based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Bria with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bria Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Bria](/software/131063/bria) # Bria Canonical: https://www.getapp.ca/software/131063/bria Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/131063/bria?page=2) > Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication \& collaboration via messaging, file sharing, video conferencing \& more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration. > > Verdict: Rated **4.3/5** by 106 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bria • Provides VoIP software for unified communications and collaboration. • Offers desktop, mobile, and platform solutions for voice and video calling. • Integrates with major PBX systems and SIP providers for easy deployment. • Includes team messaging, call analytics, and other management tools. • Allows bringing your business phone system anywhere through mobile apps. • Enables customization and integration via open APIs and white-label options. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 106 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 3.7/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CounterPath - **Location**: Vancouver, Canada - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$2.95 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Bria offers annual pricing plans • Bria Solo free - $0 • Bria Solo - $2.95/user/month • Bria Team Standard - $4.95 /user/month • Bria Team Pro - $9.95 /user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Auto-Dialer - Automatic Call Distribution - CRM Software - Call Center Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording Software - Call Routing - Call Scripting - Call Tracking Software - Call Transfer - Caller ID ## Integrations (14 total) - ACCOUNTS - Callture - CalnCall - CloudCall - Crexendo Cloud Business Phone System - Inclarity - Localphone - Microsoft Outlook - OnSIP - Salesforce Sales Cloud - Slingshot VoIP - Ubefone - Zadarma - babelforce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [VoIP Software](https://www.getapp.ca/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.ca/directory/107/voip/software) - [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software) - [Telephony Software](https://www.getapp.ca/directory/294/telephony/software) - [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software) - [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software) ## Alternatives 1. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (465 reviews) 2. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (858 reviews) 3. [CTM](https://www.getapp.ca/software/127363/calltrackingmetrics) — 4.6/5 (150 reviews) 4. [RingEX](https://www.getapp.ca/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews) 5. [Ringotel](https://www.getapp.ca/software/2081288/ringotel) — 5.0/5 (14 reviews) ## Reviews ### "This is a very low budget dialing system" — 2.0/5 > **Brittany** | *April 11, 2018* | Plastics > > **Pros**: Its safe to say you get what you pay for with this system. It dials (sometimes) it is a very linear product make calls clip paste and call, that makes it very limited but simple and cost effective. > > **Cons**: There is very limited functionality with this product, no call back notes or way to track if a client has been called multiple times. It is very slow and unreliable as well, maybe that is due to the large amount of people using it, but if you are larger than a team of one this is not a great choice. ----- ### "Great SoftPhone. Good Quality and Reliable" — 5.0/5 > **William** | *May 18, 2018* > > **Pros**: I like the Quality of the phone as well as the design. We use the Bria5 version. Its got all the features that I think a softphone should have. > > **Cons**: No Customer Service. Where is the API to let us integrate it further? We should be able to turn this phone into an automate dialer but without API that is a bit difficult to do. ----- ### "Works but application design is mediocre." — 3.0/5 > **Michael** | *April 6, 2020* | Real Estate | Recommendation rating: 2.0/10 > > **Pros**: The call quality is clear, works as designed and I have not had any bugs using it at all. Works great for incoming calls. > > **Cons**: The interface drives me a little mad. The first feature that drives me crazy is that the keys on the application will move... I may be on a call or trying a second number after dialing a first and the application's keypad will move up. This causes me constantly to hit the wrong keys. I would never design this to move or at least have a lock function. Secondly the time out function is way too quick when dialing. I will be listening to a voicemail and typing in the number given, and it tries to auto dial the number if there is a pause of more than a couple seconds. Then I have to cancel and start over again. I haven't found an option to change this time or turn it off. ----- ### "Great Way To Make Calls On Your Computer" — 5.0/5 > **Carrie Joëlle** | *December 16, 2021* | Insurance Software | Recommendation rating: 8.0/10 > > **Pros**: We as a company were using a different softphone/voip prior to switching to Bria. I'm happy to report that since switching the people no longer tell me I sound like I'm talking in a tin can. The sound quality is great and so is the timing. I do not notice any delays or lags. > > **Cons**: I don't like that every time my computer reboots I have to enable the account again. I sometimes forget and end up with voicemail. It should save my settings even on a reboot. > > I'm happy overall with the experience using Bria. It saves me from having to use my personal phone while at my desk. ----- ### "Good softphone app for most any user" — 4.0/5 > **Sunil** | *May 18, 2018* | Computer & Network Security > > **Pros**: This is a great softphone app that comes in both free and paid versions. The feature set is quite robust and you have the ability to connect it to almost any SIP service you like (which is great for users who have their own SIP server). > > **Cons**: Really no major cons so far. Configuration details are sometimes difficult to sort out as each SIP provider is a little different, but it just takes a little searching to find the details most times. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/131063/bria?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/131063/bria) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data