Membership Integrity System Reviews

I like that this system was a one time payment and fairly easy to use but in the end it was the poor customer service that made us change products. I found it difficult to get information when I had questions, felt like I was treated like I was stupid when I did ask questions and lost money because of it. We purchased the card swip- but never figured out how to use it. Purchased the finger printer just to find out, after several iritating phone calls later, that we had to spend another $200 for the authorization to use it. That would have been helpful information when we purchased it. In the end, we just gave up and went with another comparny that gave us the support we need so we understand the system. I'm sure this system works great but after using it a year and a half without understanding it fully- we gave up.

Overall I have found this system to work well for us and I can call anytime to get the help I need.

An excellenat experience!

PROS:
Easy to set up
Easy to use
Easy to track memberships and class packages
Technical support is provided by the developer himself
Cost is extremely reasonable
Response from technical support is generally handled quickly by email

CONS:
None

After EXTENSIVE research, all the software I could find for gyms, fitness centers, dance studios, etc. were way too expensive and they had so many bells and whistles I would never use. All I wanted was a system to keep track of my memberships and class packages, as well membership stats (date and time of sign-ins, number of students in a class, number of members at any point in time, the date membership expire ,etc. etc. etc.). I also wanted to be able to get some financial reports, such as payments received, broken down by cash, credit card and check. And of course, the cost of the software was very important.

I downloaded the free demo and figured I would set it up and see how it functioned. I gave it a good workout and it seemed to fit my needs.

More good news! The system is very inexpensive (a fraction of the cost of its competitors I could find). So far so good.

Lastly, I wanted to talk to someone currently using it. I contacted Jerry, and he was kind enough to give me the name and number of a Zumba studio in Florida to talk to. The owner of that studio was VERY helpful. She spoke very highly of the software, and even took the time to tell me each feature she was using, and how it worked for her.

I did my test of the free download over Labor Day weekend, 2011, and it seemed to handle everything I was looking for and then some. By the following Monday, I purchased the software and was using it at the studio.

MIS worked unbelievably GREAT!!! Since then, I've learned more by using.

There are a few minor things I would like to see changed in terms of filtering reports and making changes to existing information. Nothing I can't work around, and may or may not matter to most users.

In summary, I HIGHLY RECOMMEND this software.

The ease of use for our staff allows me to spend less time training and correcting errors. The ability to schedule recurring emails saves me a lot of time as well. The customer services is second to none. Rep is always very prompt in responding if ever I have an issue and great about finding us solutions.

5 stars!

This is our second try at some form of Membership software and it has been a much better experience than the last software and we hope to see continued options offered through MIS in the future.

Very well handle of things and great customer service

ease of customer management.

We are a small Pistol & Rifle club that has 24 hour access and no employees, just a volunteer board. We previously had spreadsheets and a mass email program. We kept losing members. Now with this software we are not losing members at all. It's easy to use and the time to manage members is 1/4 of what we spent and income numbers are accurate. Multiple people are also able to manage the members so we can distribute the work load.

Wonderful. We received a demonstration of the software and quickly decided it was just what we needed to operate the pool during the summer.

Good, Very helpful team and flexible platform

I have to say I totally shopped around for a software for our pool memberships. We are bringing our pool association to current times. After shopping I spoke with Jerry on this software and it sounded like everything I was looking for and more. I feel one of the best features was the fact you do not have to have the internet to use this software that was a super big plus for us also do not let me leave out the price well it was perfect! This software is awesome it is super easly to use and if you do have any problems they are always there to help even when I had some dumb questions he always had an answer. I would recommend this product highly to anyone who is looking for a software for any type of membership and the ease to run reports is great, it breaks it down to what you really need to see, I love love this software and have bragged about it to several people. There is a lot of pros to this software and honestly I have not found a con as of yet and do not think I will we love it!

It’s been a really great software especially to us who are using it for a gym , it’s an added bonus

My name is Jessica. I recently opened up my own group fitness exercise studio. I am a VERY small business that is only opened a couple of hours a night after the work day when most working women have a chance to exercise and enjoy group classes. I looked into several software programs to help me keep track of my members but I liked MIS the best because they have online tutorials to help you and because their are no monthly fees. You can have as many or as little members and you only pay the flat rate at the beginning. I really like MIS and am very happy with my decision. It keeps track of members log-ins and you can generate reports such as which classes are best attended, etc... It easily alters both the patrons and myself when a membership expires.

Opening and operating a fitness facility of any sort is always a challenge, especially in the workplace. When we introduced our 400+ members to the ease and consistency of the MIS system, we were more than pleased with the result. As with most new programs, we've had a few hiccups. Without exception, the MIS customer service team has ALWAYS come through for us. Overall, program and attendance tracking have been simplified for our staff, and our members love the photos attached to their files -- the photos mean that they don't have to keep track of their ID cards on the fitness floor. For the staff, those photos allow us to readily identify members in case of emergency -- a definite PLUS in a workplace facility.

Very simple and easy to use so makes my job easier.

It is amazing to me how well the MIS works and how complete it is to run and manage all of the different aspects of the club. I'm not that much into computers, but the software takes care of all the most important parts of my business. When a member walks in the door MIS tells me if they owe me money, so I can get the cash up front before they start working out. I only spend about ten minutes a month to debit and renew all my members. I get to spend more time working out and greeting my members, which is why I opened this gym in the first place.

We have been using your system for a couple of months right now and we are very satisfied. It´s ease to use, have a lot of great functions and is a great help in the daily operations.

Elite Gym and Fitness is located in a very tourist intense loacation in Thailand and we have a lot of foot traffic and both short- and longterm members and your system makes it a lot easier to get a good overview of the business and our members. When we wanted to install a fingerprint reader your customer service helped us out a lot.

Can't brag enough about this software....one thing I really don't like is the idea of having to pay someone a monthly fee for a service...not for my own data. This software allows you track your members, your employees, your inventory, set up different membership packages. Additionally you know when a membership is about to expire, create a payroll....this is the complete package, incredibly intuitive and easy to use. AND the support - is awesome! Did I mention - cheap! definitely a great one time price!