Kandji Reviews

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77 Reviews

- Industry: Financial Services Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Apple device management game changer
Reviewed on 2020-10-30
Benefits of our Kandji migration:
Saving time managing our macOS fleet through Kandji's built-in...
Benefits of our Kandji migration:
Saving time managing our macOS fleet through Kandji's built-in library of apps, automation, workflows, and configurations.
Moving closer to a true zero-touch deployment of our new Apple device endpoints. Decreased device on-boarding time.
Providing a better experience for keeping devices and apps updated for our employees.
Pros
Working with the Kandji team, you can tell they are among the best at Apple device management. The level of effort and care the Kandji team puts into deployment and support is setting a new standard.
Security is a front and center focus of the Kandji product. Effortlessly secure your devices and spend less time worrying about your device security. Great end-user experience to manage or enforce updates.
Kandji has a library of apps, automations and workflows that can save any IT team time by not needing to consistently manage, update apps and scripts. This was a big differentiator for me, working on a small team that spends time on more than just device management.
Cons
Recent macOS updates have changed and continue to change the way businesses can manage their macOS devices (looking at you kernel and system extensions). Kandji has the product and team that gives me hope that they can handle any future device management changes Apple may make.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Kandji - a sensible MDM for a fleet of Mac laptops
Reviewed on 2020-03-31
Kandji has helped simplify our Mac management experience significantly. Previously, we managed Mac...
Kandji has helped simplify our Mac management experience significantly. Previously, we managed Mac set-up by hand, with checklists and regular checkins. It was time-consuming to set up new laptops, and challenging to reliably roll-out changes to settings across the laptop fleet. With Kandji, we no longer have to spend 1-2 hours configuring new laptops to meet our set up specs, and we can be confident that all security policies are set up correctly and enforced in an ongoing way.
Pros
1) It was very easy to learn how to use Kandji, as an admin. Our team was familiar with Macs as admins, but we had never used an MDM before - and every MDM we read about seemed complex and focused on companies with a big full-time IT staff. When we started with Kandji, we was able to get our first profile running and deployed in less than an hour. It's been very easy to make custom profiles, get connected to Apple business, and roll out across our fleet of Mac laptops.
2) The support has been outstanding. Both by chat and videoconference, all of our questions from the mundane to the obscure have been answered quickly and clearly. Very friendly people, and very committed to getting to the bottom of any issue.
For clarity, we have not used Kandji yet for mobile devices or user-owned devices.
Cons
When we launched, there was not a way to enforce installation of certain non-App-store apps (e.g., Chrome, Google File Stream). Kandji has now released a way to ensure those apps are installed, which is helpful.
At times, configuration of the blueprints can be confusing. Certain topics are grouped together because that's the way Apple groups them, and it's non-intuitive to more everyday users. Kandji help has always clarified these issues promptly.
Reasons for Switching to Kandji
Kandji appeared to be very easy to use, and did not require full time IT staff. Their blog was straightforward and informative, which led us to believe that we would have a good experience with the team and learn more about best practices for laptop deployment. The price is very reasonable, especially given the high quality product and great support.- Industry: Investment Management Software
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Kandji
Reviewed on 2022-07-29
Pros
Like the automatic patching features, but the ability to enforce updates sooner, such as immediately when it comes to security patches would be great.
Cons
Cannot deploy specific software for 1-10 users without having to create an entire new blueprint and this can get out of control very quickly.
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Kandji over other Apple MDM's; a definite win
Reviewed on 2022-10-05
We moved from Cisco Meraki to this product after evaluating all items on the market and found the...
We moved from Cisco Meraki to this product after evaluating all items on the market and found the support, ease of use and technical expertise far superior. We are constantly making improvements to our zero touch environment as well as protecting assets we currently own.
Pros
Support, granularity of blueprints and the ability to add software as we see fit
Cons
Cost (but you get what you pay for). I know its cliché but we really love the product itself.
- Industry: Financial Services Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Kandji is Amazing
Reviewed on 2020-10-27
10/10 would recommend to literally anyone. Every single person that I've interacted with, from...
10/10 would recommend to literally anyone. Every single person that I've interacted with, from Sales, to Execs, to Engineering, and CX Support have been incredibly personable, helpful, and just plain rad people.
Pros
The UI is extremely intuitive, and is obviously very UX driven. I've been using it for well over 6 months and have yet to have an issue.
Cons
I literally have zero complaints about Kandji, but if I had to choose something, it would be nice if we could manage the handful of PC's that we have in our org (primarily a Mac shop).
Reasons for Choosing Kandji
We wanted something more intuitive, with more controls, and more security parameters. I work with several people who like to find flaws in systems and they've yet to poke any holes in Kandji, which is saying a lot.Switched From
Cisco MerakiReasons for Switching to Kandji
Our biggest deciding factor in Kandji was that it had the best use case for our environment, they had the most in-depth security protocols, the best UI, and by far some of the best customer service we'd ever encountered.- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best Apple MDM around
Reviewed on 2022-07-26
It's really great, helps us loads to deploy systems fast. Very granular control over al systems....
It's really great, helps us loads to deploy systems fast. Very granular control over al systems. Managing hundreds of macOS and iOS devices and having uniform installs for different departments.
Pros
It helps us to deploy dozens of systems and reconfigure and update them in our distributed business very easily and fast
Cons
The only thing I'd love to change is being able to force installations from blueprints rather than in the custom apps
Alternatives Considered
Jamf ProReasons for Switching to Kandji
It was faster, better, simpler and better customer service/support.- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Up and running quickly, simply, and without issues.
Reviewed on 2022-07-12
IT administation isn't my primary role, nor do I have the time for it to be. I needed a product...
IT administation isn't my primary role, nor do I have the time for it to be. I needed a product that I could setup quickly, onboard users with minimal fuss, and have confidence that it was going to look after the device fleet proactively. I also needed a tool that would suppory my company in passing ISO 27001 auditing.
I was supported getting Kandji up and running quickly, simply, and without issues. The UI is clear and easy to manage. I was able to get all my users onboarded without issues. Kandji is looking after devices and I've got confidence that the devices are secure.
Pros
The support team has been proactive, not just throughout the onboarding process, but throughout the process. We're a small client comparatively speaking and I feel like I get the support of a much higher level client!
Cons
I really have nothing negative to say about this product. It's served the purposes we bought it for perfectly.
Reasons for Switching to Kandji
Cheaper, easier setup, better sales pitch, better support- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A worthy Jamf Alternative
Reviewed on 2022-07-21
Pros
Liftoff is a top feature --> Ship the MacBook directly from Apple to employees in any country, Kandji takes care of the rest.
One-Click Templates --> Push CIS level security settings on the tens of MacBooks in minutes
Their support team --> They are instant and reactive
Kandji passport integration with IAM solutions
Cons
Reporting features could be better
At this stage, the available features are delivered greatly and they have a frequent update cycle. So having high hopes that it will be implemented soon
Reasons for Switching to Kandji
Remote Mac management CIS Standard Compliance Endpoint Readiness for Certifications like ISO Saved a lot of time and local presence for setting up MacBooks. New employees are up and running in literally minutes.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I'm not regretting to purchase Kandji
Reviewed on 2022-07-20
Very happy about the overall experience and easiness to use Kandji.
Very happy about the overall experience and easiness to use Kandji.
Pros
Awesome user interface and user experience. It helps me save my mental load by offering an intuitive and comprehensive interface to use.
Cons
The pricing model was, at first, confusing and not to our advantage when we start with a small number of devices.
Alternatives Considered
Jamf ProReasons for Switching to Kandji
Better interface, and cheapest after a numbers of enrolled devices.- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing Product
Reviewed on 2022-07-25
Pros
Just the feature set of Kandji seems to outclass most every other product currently. And I must say their staff, support staff, and sales, were top notch.
Cons
The main con I think was price. That was the harder sell, but in the end it was worked out.
Reasons for Choosing Kandji
The limited features, and lack of any real support with Jamf now.Switched From
Jamf Now- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Next-gen Automation!
Reviewed on 2022-05-18
Fantastic! The ROI is almost immediate after adopting the platform and I am excited to see what the...
Fantastic! The ROI is almost immediate after adopting the platform and I am excited to see what the future looks like with Kandji.
Pros
I love how easy it is to implement and administer the application. You do not need to be certified in the product in order to stand this MDM solution up.
Cons
There is no native environment wide reporting capabilities. It would be great if I could search whether or not a particular application is installed on any of my company's devices or know which devices are running an older version of macOS all in one place where this information may be queried.
Alternatives Considered
JumpCloud Directory PlatformReasons for Switching to Kandji
Jumpcloud is an amazing solution but in order to get the most value out of the platform, you need to be all in on it and I'm not sure we are there as a company quite yet.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
An Awesome Challenger to the Jamf Pro Mac MDM
Reviewed on 2022-07-25
I'm managing all of my company's computers, can push all the apps I want and not even think about...
I'm managing all of my company's computers, can push all the apps I want and not even think about any update being performed as Kandji is great at pushing them.
Pros
It just works and doesn't requires you to code anything. The support is great and they actually listen to feedback and implement it.
Cons
There could be some extra QoL improvements but they seems to be coming little by little.
Reasons for Switching to Kandji
Just get it. It will spare you a world of headache compared to Jamf or Addigy.- Industry: Media Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Kandji has excellent product at a very fair price
Reviewed on 2022-07-18
quicker builds. application updates, remote wipes, unlocking users. kandji support is both friendly...
quicker builds. application updates, remote wipes, unlocking users. kandji support is both friendly and capable too.
Pros
My build time for my white glove computer builds is down 75% due to using Kandji. Huge ROI and support win!
Cons
saving views you want to reuse. also including the minor version number for macs.
keep those auto-apps coming.
Alternatives Considered
Jamf ProReasons for Switching to Kandji
price, simplicity and ease of use.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Why I use Kandji for MacOS MDM
Reviewed on 2022-07-19
Pros
Ease of use. Real-time technical support.
Cons
There are still some features we are getting the hang of. Not necessarily a con but there are many options available in many different areas to configure. Making more apps available could also be appreciated.
- Industry: Financial Services Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great product
Reviewed on 2022-07-11
Why you chose Kandji & problems solved:
We looked for Zero-touch deployment and remote management...
Why you chose Kandji & problems solved:
We looked for Zero-touch deployment and remote management of our Mac devices. Although we have not quite realized some of the value-added features, such as lift-off, we are happy with the functions we currently have in place.
Pros
Pros:
The tool fits our organization well. Once we got used to the Apple Device Manager Integration and how blueprints worked, we quickly made good progress through our list of requirements.
Cons
Cons:
Support was an issue at first, which slowed us down- mainly as we are in the UK. However, they have since increased their support model to cover more hours. It's a shame Kandji didn't quite align with our SSO requirements. However, there are good things on the roadmap we are looking forward to seeing.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Product
Reviewed on 2022-07-25
Device management of all Mac products. Allows us to be hands-off on updates, installs, and control...
Device management of all Mac products. Allows us to be hands-off on updates, installs, and control the security of all of our mac products. We also love the setup features that will enable us to create templates and once assigned, everything is ready to go for the end user.
Pros
The ease of setting up templates to manage different mac products is fantastic.
Cons
Any limitations it has seem to be primarily because of Apple not giving them the ability to add those things to configuration. Much of this is not a big deal though.Review
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Simple MDM for Apple devices
Reviewed on 2022-07-14
In general I am very happy with Kandji. It helps to set up Macs without even touching them :) It...
In general I am very happy with Kandji. It helps to set up Macs without even touching them :) It also helps us keep in compliance with our security requirements.
Pros
- User-friendly interface
- Lift-Off
- Easy profiles deployment
- Zero-touch deployments
- Very helpful support
Cons
The website could be more responsive on mobile devices. And I don't like how pagination is implemented (it resets after page reload). I wish they had feature to apply configuration to one device without copying all blueprint.
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to Use, Powerful Device Management
Reviewed on 2020-05-21
I am in no way an IT professional, but with Kandji that doesn't matter. The options you can use to...
I am in no way an IT professional, but with Kandji that doesn't matter. The options you can use to setup your devices are written plainly for anyone to be able to setup devices to match their needs. If you have a question, you can chat with their team to get it answered. This service really makes device management simple and painless.
Before Kandji, I was managing devices using a spreadsheet and manually installing apps and adding printers. Now I can order a phone or computer straight to the office that needs it, and when they plug it in, Kandji knows what to setup to get them going. I've saved a ton of time using it and I know longer have to worry about bricked iPhones upon employee termination, so it really is a must-have.
Pros
The app is elegant in it's design, so much that everything it has to offer is incredibly useful. But If I had to pick one thing to praise the most, it would be the ability set restrictions on software versions. I can make sure all of the devices in our company are running the latest versions of software we use every day. And its easy to setup, too!
Cons
This is difficult for me, because the team behind Kandji really put a lot of thought into their product. There's nothing I've found to be lacking or missing. We do have a few Android and Windows devices that we have to manage separately, and it would be very helpful if Kandji could be a one-stop shop for everyhting; but this isn't in the scope of their service and I knew that going in.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Kandji experience
Reviewed on 2022-08-15
It is extremely easy to have an overview over all our devices. Also, shoutout to customer service...
It is extremely easy to have an overview over all our devices. Also, shoutout to customer service who is always there to help.
Pros
Kandji is really easy to use and get used to. The platform is not too busy and it did not take me too much time to understand it. The features are easy to use as well and the update enforcement is both working as it should and easy to implement. For us, it was easy to implement the macbooks and, for most part, I did not run into any problems.
Cons
Integrating iPhones was extremely hard to figure out and I am still not sure I am following the easiest one, so this could be improved a lot. Also worth mentioning, macOS update enforcement sometimes takes a lot of time to work, IF done through self service. If the update is implemented through settings, it takes normal amount of time.
- Industry: Internet
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great product & even better team
Reviewed on 2022-08-31
Kandji made our IT team's job much faster and 'easier' all around, freeing up time for other...
Kandji made our IT team's job much faster and 'easier' all around, freeing up time for other projects and, at the same time, increasing the perceived performance/support by the rest of the company.
Pros
Kandji is extremely user-friendly and intuitive, yet complete and thorough. I also appreciate how knowledgeable, reliable, and responsive is Kandji's support team.
Cons
I haven't encountered anything I don't like in terms of product and features. For anything that might be missing and/or in the making, the team is very transparent and gives visibility on when it will be live - very valuable for us.
- Industry: Financial Services Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great MDM
Reviewed on 2022-10-04
Overall is a good MDM
Overall is a good MDM
Pros
For non-tech people managing Kandji, it is intuitive. Also, lift-off is great for zero touch deployment
Cons
Would really like to have Smart Groups to isolate devices instead of creating a blueprint each time
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great Product
Reviewed on 2022-07-14
Over all experience is great
Over all experience is great
Pros
Very easy to use, straight forward, not complicated
Cons
Does not have remote access to computers on the system
- Industry: Financial Services Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Out of Sight Management
Reviewed on 2022-12-20
Pros
Low-impact to our users' workflows while keeping computers secure.
Cons
I haven't found anything that didn't fit with our company's needs.
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Excellent Mac fleet management
Reviewed on 2022-07-12
We have been able to keep a close and accurate eye on our quickly expanding Mac fleet. Very...
We have been able to keep a close and accurate eye on our quickly expanding Mac fleet. Very satisfied.
Pros
Simple interface. Easy deployment. Light resource load.
Cons
I would like to see management of a broader range of devices such as iPhones and iPads.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
General review
Reviewed on 2022-07-18
Works well for what we need
Works well for what we need
Pros
The user interface is cleaned and separated well
Cons
I do not like how the sort function only works for the page you are on and not the whole area.