---
description: Detailed reviews on Fusion Framework System based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Fusion Framework System with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Fusion Framework System Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Enterprise Risk Management Software (ERM)](/directory/3659/erm-software/software) > [Fusion Framework System](/software/130515/fusion-framework-system)

# Fusion Framework System

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> Fusion provides enterprise resilience software built on the Salesforce Lightning platform. The system offers integrated solutions for business continuity, crisis management, and third-party risk assessment through a single dashboard interface. Organizations can visualize operational interconnections, identify potential failure points, and implement proactive risk mitigation strategies through scenario testing and dynamic data analysis.
> 
> Verdict: Rated **4.5/5** by 51 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 51 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fusion Risk Management
- **Location**: Rolling Meadows, US
- **Founded**: 2006

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, German, Irish, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese
- **Available Countries**: Austria, Belgium, Brazil, Canada, China, Denmark, France, Germany, Ireland, Japan, Luxembourg, Mexico, Netherlands, Norway, Sweden, Switzerland, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Assessment Management
- Audit Management
- Audit Trail
- Business Process Control
- Collaboration Tools
- Communications Management
- Compliance Management
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Dashboard Software
- Data Import/Export

## Integrations (11 total)

- AlertMedia
- Argos Risk
- Boomi
- Everbridge Mass Notification
- MuleSoft Anypoint Platform
- OnSolve Platform
- Salesforce Sales Cloud
- SecurityScorecard
- ServiceNow
- Supply Wisdom
- xMatters

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Enterprise Risk Management Software (ERM)](https://www.getapp.ca/directory/3659/erm-software/software)

## Related Categories

- [Enterprise Risk Management Software (ERM)](https://www.getapp.ca/directory/3659/erm-software/software)
- [Business Continuity Software](https://www.getapp.ca/directory/272/business-continuity/software)
- [Risk Management Software](https://www.getapp.ca/directory/246/risk-management/software)
- [Vendor Management Software](https://www.getapp.ca/directory/993/vendor-management/software)
- [Incident Management Software](https://www.getapp.ca/directory/1415/incident-management/software)

## Alternatives

1. [Pirani](https://www.getapp.ca/software/2040543/pirani) — 4.5/5 (203 reviews)
2. [MasterControl Quality Excellence](https://www.getapp.ca/software/104305/mastercontrol) — 4.5/5 (526 reviews)
3. [Wrike](https://www.getapp.ca/software/9964/wrike) — 4.4/5 (2887 reviews)
4. [GOAT Risk](https://www.getapp.ca/software/155407/goat-risk) — 4.7/5 (65 reviews)
5. [D\&B Finance Analytics](https://www.getapp.ca/software/133571/d-b-finance-analytics) — 4.5/5 (137 reviews)

## Reviews

### "Fusion - should I do it?" — 5.0/5

> **Carol** | *February 6, 2020* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: The software allows for a Business Continuity / Emergency Management team to build the application desired to support THEIR defined program...not the program the vendor has defined.
> 
> **Cons**: It can be intimidating.  There is so much flexibility, it does take a team lead to maintain the application.  There are APIs that can be put in place to pull / push data between supporting applications (architecture, incident management, CMDB) if Fusion is not used for these features as well.
> 
> I have worked with several different applications that support the Business Continuity / Emergency Management industry (over 20 years of experience).  I have been able to develop key performance indicators to communicate the value of the investment into the application and the BC program.  Once you understand how to make customization, it is very easy.  The 'customization' have also been able to convert over to the most recent LEX upgrade.

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### "Fusion User 10+ Years" — 5.0/5

> **Bert** | *June 6, 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: BC and DR planning&#10;Vendor and Risk Management&#10;Incident Management
> 
> **Cons**: Conga reporting is still a challenge and we avoid using it.
> 
> New planner (LEX) interface is better. We've used Fusion for over 10 years and appreciate the system to document the BC/DR program and plans. We also use it for Risk and Vendor management, testing, and event documentation.

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### "One year of implementation" — 3.0/5

> **Michael** | *January 31, 2020* | Insurance Software | Recommendation rating: 7.0/10
> 
> **Pros**: Some automation has been helpful to making processes go further. It's also useful to have more data in a single database.
> 
> **Cons**: Many processes using it are more complicated than what we had done in the past and requires numerous workarounds.

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### "Great product\!" — 5.0/5

> **Andy** | *May 24, 2022* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: The reporting features are extremely useful to our organization\!
> 
> **Cons**: For some of the most useful features, there is not documentation on how to implement without direct intervention by the Fusion team.
> 
> We have thoroughly enjoyed using Fusion and would definitely recommend to others.

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### "Better then the rest." — 4.0/5

> **Gayle** | *October 10, 2022* | Law Practice | Recommendation rating: 9.0/10
> 
> **Pros**: I have used a number of business continuity software systems, as this one is the best one I have used to date.  It is more user friendly, more intuitive the all the others I have used.   I like the fact it is be customized to fit the Firm rather then the other way around.
> 
> **Cons**: The software changes/upgrades, whilst may appear small, can actually change a lot in the layout of our plans and sometime with little or no notice to the customer.
> 
> Having a one stop shop for all our resilience plans makes life so much easier.  It can show us all our dependencies with the few clicks.

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## Links

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| nl | <https://www.getapp.nl/software/130515/fusion-framework-system> |
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