---
description: Detailed reviews on Cliniko based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Cliniko with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cliniko Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Occupational Health Software](/directory/3139/occupational-health-software/software) > [Cliniko](/software/130239/cliniko)

# Cliniko

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> Cliniko is a medical practice management system that allows healthcare practices of any size to manage patients \&amp; practitioners across multiple locations. Features include multi-platform online booking, scheduling, billing \&amp; invoicing, patient histories, real time alerts, and statistical reporting.
> 
> Verdict: Rated **4.7/5** by 23 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 23 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Red Guava
- **Location**: Rowville, Australia
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$45.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: All subscriptions include all Cliniko features, free support, unlimited users, locations, and file storage, 24/7 monitoring, updates, and 2% donated to charity.&#10;&#10;$45/month for 1 practitioner.&#10;$95/month for 2-5 practitioners.&#10;$145/month for 6-8 practitioners.&#10;$195/month for 9-12 practitioners.&#10;$295/month for 13-25 practitioners.&#10;$395/month for 26-200 practitioners.&#10;&#10;Optional SMS credits for appointment reminders: 10¢ each&#10;Registered charities can subscribe to Cliniko for free.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Guernsey, Hong Kong SAR China, Ireland, Isle of Man, Jersey, Malaysia, New Zealand, Singapore, South Africa, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- Analytics
- Appointment Management
- Appointment Scheduling Software
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Charting
- Class Scheduling
- Client Database
- Client Management
- Communication Management
- Confirmations/Reminders
- Credit Card Processing
- Customer History

## Integrations (15 total)

- APIANT
- AskNicely
- Foodzilla
- HealthEngine
- Mailchimp
- Meta for Business
- MyHealth1st
- Rehab My Patient
- SimpleSet
- Snapforms
- TeleHab
- Total Synergy
- TrackActive
- Wibbi
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Occupational Health Software](https://www.getapp.ca/directory/3139/occupational-health-software/software)

## Related Categories

- [Occupational Health Software](https://www.getapp.ca/directory/3139/occupational-health-software/software)
- [Medical Practice Management Software](https://www.getapp.ca/directory/67/medical-practice/software)
- [Mental Health Software](https://www.getapp.ca/directory/71/mental-health/software)
- [Physical Therapy Software](https://www.getapp.ca/directory/76/physical-therapy/software)
- [Appointment Scheduling Software](https://www.getapp.ca/directory/316/appointments-scheduling/software)

## Alternatives

1. [Vagaro](https://www.getapp.ca/software/103275/vagaro) — 4.7/5 (3479 reviews)
2. [Acuity Scheduling](https://www.getapp.ca/software/91169/acuity-scheduling) — 4.8/5 (5741 reviews)
3. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (843 reviews)
4. [ClinicSense](https://www.getapp.ca/software/2039795/clinicsense) — 4.8/5 (648 reviews)
5. [Mindbody](https://www.getapp.ca/software/91024/mindbody) — 4.0/5 (2982 reviews)

## Reviews

### "Best Software for Managing your Clinic" — 5.0/5

> **Sylvie** | *January 25, 2019* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to navigate in, I like the staff dashboard - great way for staff to stay in touch (a question or even wishing someone a happy birthday) it creates decent reports for my marketing in regards to referral sources
> 
> **Cons**: I wish there was more in depth reporting options or trends notifyer
> 
> I truly love this software manager, I can easily see at what location each staff are working in and have access to so much. The reminders are great, the appointment scheduler is easy to use. Very user friendly. Archived patients are still accessible and software has been very reliable. A high recommendation for this one if you are in the market for a clinic management software.

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### "Great clinic software" — 5.0/5

> **Adam** | *November 10, 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of booking online and easy to view and manage staff diaries
> 
> **Cons**: Can be hard to get/amend code for iframe to embed into website. However support are happy to assist
> 
> Very happy with the software. Easy for th user to book and plenty of features to warrant subscription cost

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### "' As of now the issue is resolved '  - the biggest, irresponsible lie" — 1.0/5

> **Ge** | *January 20, 2023* | Mental Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: i used to like the online booking but the software has glitches that make it unreliable - an unforgivable point for reliable business
> 
> **Cons**: emails are sent by the platform and a feedback is given to the user that the email was sentbut it turns out that some are never sent and the use is NOT NOTIFIED .. so one could not really trust this software unless they verify that communications are indeed sent (which is a waited of time)then the team will say  'As of now the issue is resolved'  ... but the problem is still going on basically, you can not really trust the software nor the support
> 
> see above

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### "Great Company. Great Customer Service. Great Product" — 5.0/5

> **Stuart** | *October 4, 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Cliniko is very easy to set up and use. I didn’t realise just how easy until I tried a couple of their competitors. I’d been unhappy about one main issue regarding time slots. This led me to look at alternatives and I realised I had to stick with Cliniko. The system is so simple to use in comparison to other systems (a couple of the others made my head spin). One can install Cliniko and be using it effectively an hour, or so later. Not only that, but the company ethos is admirable. They’re very clear about they’re pricing, when other companies insist upon lengthy telephone discussions before they’ll let you know a figure. If you have a problem they reply quickly and it feels personal. When Covid-19 reared its head they were really helpful towards our business and they used the time to bring in a number of new features that have taken the platform to another level.
> 
> **Cons**: We still have a time slot issue, but the company is helping us with it. I’ve realised that compared to the multiple issues I found with comparable systems, this is not such a big deal.
> 
> I loved Cliniko when we first adopted it and I love Cliniko even more now. The simplicity of operation and the ethos of the company leave their competitors behind. In the last 6 months they’ve brought lots of new and really useful features to the system at no extra cost. Our team members are happy, our patients are happy and I’m happy.

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### "Great Software & A Great Company" — 5.0/5

> **Luke** | *March 27, 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Cliniko is super easy to use and fast. I've used many other online booking services but Cliniko eclipses them all. The software is bloated like their competition which saves a huge amount of time on the day to day running. Customer service is second to none, with online replies in your inbox within an hr or so.
> 
> **Cons**: The software isn't fully matured, particularly around group sessions. Though there has been slow progress, I would have hopped it would be further down the road than where it is currently.&#10;Other packages do have a lot more flexibility with customising automated emails etc, however with flexibility comes complexity.
> 
> 9.5/10 for the software&#10;10/10 for the customer service&#10;10/10 for value for money

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## Links

- [View on GetApp](https://www.getapp.ca/software/130239/cliniko)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/130239/cliniko> |
| de-AT | <https://www.getapp.at/software/130239/cliniko> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/cliniko/> |
| en-AE | <https://www.getapp.ae/software/130239/cliniko> |
| en-AU | <https://www.getapp.com.au/software/130239/cliniko> |
| en-CA | <https://www.getapp.ca/software/130239/cliniko> |
| en-GB | <https://www.getapp.co.uk/software/130239/cliniko> |
| en-IE | <https://www.getapp.ie/software/130239/cliniko> |
| en-NZ | <https://www.getapp.co.nz/software/130239/cliniko> |
| en-SG | <https://www.getapp.sg/software/130239/cliniko> |
| en-ZA | <https://www.getapp.za.com/software/130239/cliniko> |
| es | <https://www.getapp.es/software/130239/cliniko> |
| es-CL | <https://www.getapp.cl/software/130239/cliniko> |
| es-CO | <https://www.getapp.com.co/software/130239/cliniko> |
| es-MX | <https://www.getapp.com.mx/software/130239/cliniko> |
| fr | <https://www.getapp.fr/software/130239/cliniko> |
| fr-BE | <https://fr.getapp.be/software/130239/cliniko> |
| fr-CA | <https://fr.getapp.ca/software/130239/cliniko> |
| nl | <https://www.getapp.nl/software/130239/cliniko> |
| nl-BE | <https://www.getapp.be/software/130239/cliniko> |

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