
Overall rating
Filter by
Company size
Time used
140 Reviews
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Xoxo day review
Reviewed on 2019-04-19
1. It really Solved the hassle of contacting Multiple vendors and providing KYC across
2. Placing...
1. It really Solved the hassle of contacting Multiple vendors and providing KYC across
2. Placing Terms and Conditions against each gift voucher is awesome.
3. One stop solution for all the redemption needs .
Pros
Easy to use and integrate.
Great number of vendors and options to chose
Very simple interface
Cons
The name labels in the interface are little confusing if I want to add existing Company points to my rewards. Some fine tune required
Response from Xoxoday
It's so great to hear your feedback! Yes, Xoxoday Plum reduces the hassle of contacting multiple vendors with a lot of options. Thank you! Happy Rewarding.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A Xoxoday Consumer, 365 Days/Year
Reviewed on 2021-06-08
Our company's overall experience with them has been a positive one. The relationship has always...
Our company's overall experience with them has been a positive one. The relationship has always been good, Xoxoday's customer service and management team are always quick to respond and handle any inquiries.
Pros
Their online platform is relatively simple to use when placing orders, especially when you take into consideration that our systems aren't integrated. Only the tools you need are there -- no endless and useless navigational links or buttons. It's clean, simple and effortless.
Cons
From my point of view there aren't many cons. If anything, just the ability to change customer email addresses on a completed order is the only thing missing. Right now, you can only click a "Resend Voucher: button and it's sent to the same email address.
Response from Xoxoday
Hi Daniel,
Thank you for taking the time to review Xoxoday Plum on Capterra. We deeply value your association with us. All the best :)
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Xoxoday Plum - buying made simple
Reviewed on 2021-06-17
Pros
The entire process is simple, and easy to understand. The voucher catalog is also right there, making it easier to search for details about the brands. The instant vouchers are usually generated and sent to the email address very quickly.
Cons
Sometimes, the platform takes longer to load. It has also generated the same order twice at one occasion. But these issues are not recurring.
Response from Xoxoday
Hi Zarmeena, Thank you for taking the time to review Xoxoday Plum on Capterra. Sorry you had to go through those issues. Glad those aren't recurring. If an issue persists, please write to [email protected], our team will be on the case immediately.
We deeply value your association with us. All the best :)
- Industry: Translation & Localization
- Company size: 1,001–5,000 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
A seamless employee reward platform.
Reviewed on 2021-06-08
I am using the platform to award my team. I was able to award USD10 worth of gift card to my team...
I am using the platform to award my team. I was able to award USD10 worth of gift card to my team membes and they choose to purchase vouchers that they like. They have alot of options to choose from Lazada, Starbucks, Grab, Mastercard and many more. I used it once to test it out but I am hoping to continue using it if the currency conversion matter is fixed.
Pros
It is easy to deploy employee rewards in terms of vouchers as we don't need to choose what voucher to award but giving them the freedom to choose what they want to do with value.
Cons
The conversion rate happens four times within the system. We will need to top up our wallet hence the currency is converted from our local currency to INR then converted back to the currency we chose in the system (USD/ EUR / etc). Once we have awarded the reward, the awardee receives in the currency that we set and use it in the currency of the country he/she resides. For an example, we top up the e-wallet in Malaysian Ringgit, the platform uses INR to process the payment. We set USD as our plarform currency as we are a global company. When we award a USD10 voucher to an awardee, he/she will redeem it in their local currency, let say Malaysian Ringgit.
Multiple currency exchanges impact the value to drop significantly. Only if this is fixed, the platform is an awesome platform to be used for awarding team members and employees companywide.
Response from Xoxoday
Hi Darshini
Thank you so much for taking the time to review Xoxoday Plum on Capterra. We are working on a multi-currency system where there is no conversion charge. This should be live by August 2021. Stay tuned! Thank you so much for the amazing feedback. It's feedback like yours keeps us motivated and strive to provide a great user experience.
We deeply value your association with us. All the best :)
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love for xoxo
Reviewed on 2022-03-08
Pros
Easy to use and very amazing and app that I can recommend
Cons
Nothing as such . Every aspect is up to the mark
Response from Xoxoday
Hello Sohit, Thank you for reviewing us. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at [email protected]. Thank you.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Xoxo review
Reviewed on 2023-05-30
Good
Good
Pros
The ease of transforming points into vounchers.
Cons
The fact that there are not too many options for some countries.Also, some vendors establish a defined value for a voucher, you don't have the possibility to decide the amount you want to spend.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Platform
Reviewed on 2022-03-03
Amazing Experience
Amazing Experience
Pros
Ease of Work and platform is good and for employees also
Cons
Can we make ordering process more simplier
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Highly suggested for International rewards and gift management
Reviewed on 2021-06-08
Pros
We primarily use it for rewarding customer advocates in 30+ different countries. The best part of Xoxo Plum is that the end user can receive the gift card for any of the services listed in his country. This will eliminate the regional currency problem that companies face while running a high scale reward program
Cons
Customisation options are decent enough but needs improvement. Reply-to email should be customized by the end-user.
Alternatives Considered
TangoResponse from Xoxoday
Hi Praburam,
Thank you for taking the time to review Xoxoday Plum on Capterra. Can you elaborate on what email customization you are talking about?You can write to us at [email protected] in case of any issues.
We deeply value your association with us. All the best :)
- Industry: Market Research Software
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Review
Reviewed on 2021-06-10
Over all good
Over all good
Pros
Fast, easy and efficient. Wide range of denomination.
Cons
Whenever number of vouchers are less we receive vouchers within the emails. We would recommend to send the vouchers within the excel format only.
It would be great to have a voucher final status report. We would like to know how many of our users are actually redeeming ther vouchers before it gets expired.
Response from Xoxoday
Hi Raghavendra,
Thank you for taking the time to review Xoxoday Plum on Capterra. In our latest release, it is included in reports who has redeemed the voucher and who has not. Please check the admin reports once.
We deeply value your association with us. All the best :)
- Industry: Market Research Software
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Nice and easy to use product
Reviewed on 2019-05-01
overall good, I think you provide a service which is better than other companies we've tried. A bit...
overall good, I think you provide a service which is better than other companies we've tried. A bit more focus on customer service and not only on sales and upselling would be appreciated
Pros
Easy to pull reports, different features can be implemented upon request
Cons
discount % on gift cards - we had a few issues with the API that took some time to be resolved and a few level of escalation
Response from Xoxoday
Thank you for taking the time to review us. Glad to know about your experience with Xoxoday. We have undergone many changes in terms of products, cs, structure etc. to provide a seamless experience to our users. Please do reach out to us [email protected] in case any issues.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Best Reward Platform
Reviewed on 2022-03-01
Very good, service response is quick
Very good, service response is quick
Pros
User friendly tool and can be customized based on the requirements
Cons
More features can be added to the platform
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Feedback for XOXODAY PLUM tool
Reviewed on 2021-06-09
ITS REALLY GOOD
ITS REALLY GOOD
Pros
I like the ease of sending/customising vouchers and campaigns as per my team's or org's need.
And moreover the reporting is very intuitive, however would need some additions though.
Cons
Gamification is a little poor, and we always have to click download pictures the moment we get xoxo mails to our outlook, so that integration can be improved.
Response from Xoxoday
Hi Kranthi,
Thank you for taking the time to review Xoxoday Empuls on Capterra. We deeply value your association with us. All the best :)
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best gifting option for your employees
Reviewed on 2019-05-03
Pros
It's easy to use and useful for your employees. Xoxoday has plethora of vouchers/ gifts to choose from, which enables employees to use the gifts as per their needs and not as per your choice. Easy to redeem and has a good customer support service.
Cons
None so far.
Interestingly this form is not allowing me to submit the above text alone, its compelling me to write more in this field! Honestly, I have no cons to write!
Response from Xoxoday
Thank you for taking the time to review us. We are glad that Xoxoday has been super helpful in your company. Please do reach out to us at [email protected] incase any issues.
- Industry: Biotechnology
- Company size: 201–500 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good product, can be more user friendly
Reviewed on 2019-10-15
Very good solution for rewarding which has great potential if this can cater requirements of...
Very good solution for rewarding which has great potential if this can cater requirements of organizations
Pros
Easy Navigation
Quick resolution
Flexibility
Cons
I am spending time on password reset & account related query being Admin which can be avoided
Requested for Xoxoday person to be visiting our campus on frequent basis which is in discussion from long time
Response from Xoxoday
Thank you for your insightful Feedback. We value your association with us!
-Team Xoxoday
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
My experience on Xoxoday
Reviewed on 2022-03-09
It is great overall!
It is great overall!
Pros
The e-vouchers are readily available and are generated within minutes that make this app a great place to buy any vouchers that we may require.
Cons
Initially, I did notice that Amazon and Flipkart vouchers used to be in expired state when I tried buying which got resolved later but was inconvenient at that time.
Response from Xoxoday
Hello Rasna, Thank you for reviewing us. Glad to hear that your issue has been resolved on time. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at [email protected]. Thank you.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Flexibility to the max
Reviewed on 2019-10-10
We use XOXODAY for rewarding our employees and this has solved the problem of selecting the right...
We use XOXODAY for rewarding our employees and this has solved the problem of selecting the right gifts for them. You can simply give them the voucher and the problem is solved. The employees just love it.
Pros
XOXODAY allows you to choose the gift of your choice. There's a wide range to choose from which allows the user to actually get the best out of it.
Cons
The SPOC changes every now and then. The complaints and concerns are not handled on time.
Response from Xoxoday
Thank you for your insightful Feedback. We value your association with us!
-Team Xoxoday
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Effective global rewards platform
Reviewed on 2021-06-14
It has been good experience so far. Specially in covid times it was useful to continue the RnR...
It has been good experience so far. Specially in covid times it was useful to continue the RnR programs.
Pros
This enables seamless rewards for your global teams without thinking about borders and different currencies and logistics issues
Cons
Platform interface can be more user friendly specially the admin pages and reports
Response from Xoxoday
Hi Ashutosh,
Thank you for taking the time to review Xoxoday Plum on Capterra. We are working on a new and indepth reports and analytics page for admins. We will let you know as soon as it is deployed.
We deeply value your association with us. All the best :)
- Industry: Events Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very Good Platform for Bulk purchase of Gift Vouchers for your Employees
Reviewed on 2019-10-11
Pros
The Platform gives the user option to select any Voucher of his/her choice once redeemed
Cons
Voucher can only be redeemed by the Organization's Domain or Gmail Domain , If purchased for any other person from another Organization , He cannot be able to redeem the Voucher from his Organization's Domain
Response from Xoxoday
Thank you for your insightful Feedback. We value your association with us!
-Team Xoxoday
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Awesome Product!
Reviewed on 2021-06-08
Overall experience great.
Overall experience great.
Pros
The process of redeeming gift is very easy
Cons
The options for redeeming the gift code are few.
Response from Xoxoday
Hi Durvesh
Thank you for taking the time to review Xoxoday Plum on Capterra. We deeply value your association with us. All the best :)
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
My experience with XOXO
Reviewed on 2019-10-10
Our Milestone gifting has become more easy & less time consuming
Our Milestone gifting has become more easy & less time consuming
Pros
It gives a wide varied range of products/ services to choose from
Cons
At times, the way the points are calculated include a lot of miscellaneous charges
Response from Xoxoday
Thank you for your insightful Feedback. We value your association with us!
-Team Xoxoday
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Used it as an end user
Reviewed on 2022-03-09
Pros
Ease of use for a first time user and navigation was on point.
Cons
Have not used it in detail to provide input on the cons.
Response from Xoxoday
Hello Sayoni, Thank you for reviewing us. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at [email protected]. Thank you.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Good one among the competitors
Reviewed on 2022-03-09
Liked it. More functionalities expecting
Liked it. More functionalities expecting
Pros
I like the ease of usage. Its simple UI. Not much complicated. Ease of navigation and secure
Cons
UI is basic but can be better. More functionalities expected
Response from Xoxoday
Hello Sivajee, Thank you for reviewing us. We are continuously working on upgrading the user interface for our users. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at [email protected]. Thank you.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Useful
Reviewed on 2022-02-28
It's been a fantastic experience so far
It's been a fantastic experience so far
Pros
Easy access for workers to redeem and use it with different ecommerce website
Cons
We should have to regenerate coupon code, in case we lost the previous one or can see it under our profile
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Good deal for rewards and recognition!
Reviewed on 2021-06-17
Great product which solved our requirement for Rewards and recognition
Great product which solved our requirement for Rewards and recognition
Pros
We have integrated Xoxoday with our HRMS tool. Due to this, gifting and claiming gifts is seamless. They also have a wide range of gifts to be chosen from which can be claimed via the points which we assign.
Cons
None. There were some additional features which we wanted. This was available in their other product - Empuls
Response from Xoxoday
Hi Bineesh
Thank you for taking the time to review Xoxoday Plum on Capterra. Glad to know our products have been very helpful to your company.
We deeply value your association with us. All the best :)
- Industry: Civil Engineering
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
It is good to go
Reviewed on 2022-03-04
Pros
Can purchase any e-commerce gift card. It is very user friendly to the customers.
Provide many choices.
Cons
Sometimes it won't deliver. We have to raise a request to get it.