Xoxoday

4.4 (140)
Digital rewards and benefits platform

Overall rating

4.4 /5
(140)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support Software
4.4/5

90%
recommended this app
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140 Reviews

Syama
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Xoxo day review

Reviewed on 2019-04-19

1. It really Solved the hassle of contacting Multiple vendors and providing KYC across
2. Placing...

1. It really Solved the hassle of contacting Multiple vendors and providing KYC across
2. Placing Terms and Conditions against each gift voucher is awesome.
3. One stop solution for all the redemption needs .

Pros

Easy to use and integrate.
Great number of vendors and options to chose
Very simple interface

Cons

The name labels in the interface are little confusing if I want to add existing Company points to my rewards. Some fine tune required

Response from Xoxoday

It's so great to hear your feedback! Yes, Xoxoday Plum reduces the hassle of contacting multiple vendors with a lot of options. Thank you! Happy Rewarding.

Daniel
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

A Xoxoday Consumer, 365 Days/Year

Reviewed on 2021-06-08

Our company's overall experience with them has been a positive one. The relationship has always...

Our company's overall experience with them has been a positive one. The relationship has always been good, Xoxoday's customer service and management team are always quick to respond and handle any inquiries.

Pros

Their online platform is relatively simple to use when placing orders, especially when you take into consideration that our systems aren't integrated. Only the tools you need are there -- no endless and useless navigational links or buttons. It's clean, simple and effortless.

Cons

From my point of view there aren't many cons. If anything, just the ability to change customer email addresses on a completed order is the only thing missing. Right now, you can only click a "Resend Voucher: button and it's sent to the same email address.

Response from Xoxoday

Hi Daniel,

Thank you for taking the time to review Xoxoday Plum on Capterra. We deeply value your association with us. All the best :)

Zarmeena
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Xoxoday Plum - buying made simple

Reviewed on 2021-06-17

Pros

The entire process is simple, and easy to understand. The voucher catalog is also right there, making it easier to search for details about the brands. The instant vouchers are usually generated and sent to the email address very quickly.

Cons

Sometimes, the platform takes longer to load. It has also generated the same order twice at one occasion. But these issues are not recurring.

Response from Xoxoday

Hi Zarmeena, Thank you for taking the time to review Xoxoday Plum on Capterra. Sorry you had to go through those issues. Glad those aren't recurring. If an issue persists, please write to [email protected], our team will be on the case immediately.
We deeply value your association with us. All the best :)

Darshini
Overall rating
  • Industry: Translation & Localization
  • Company size: 1,001–5,000 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

A seamless employee reward platform.

Reviewed on 2021-06-08

I am using the platform to award my team. I was able to award USD10 worth of gift card to my team...

I am using the platform to award my team. I was able to award USD10 worth of gift card to my team membes and they choose to purchase vouchers that they like. They have alot of options to choose from Lazada, Starbucks, Grab, Mastercard and many more. I used it once to test it out but I am hoping to continue using it if the currency conversion matter is fixed.

Pros

It is easy to deploy employee rewards in terms of vouchers as we don't need to choose what voucher to award but giving them the freedom to choose what they want to do with value.

Cons

The conversion rate happens four times within the system. We will need to top up our wallet hence the currency is converted from our local currency to INR then converted back to the currency we chose in the system (USD/ EUR / etc). Once we have awarded the reward, the awardee receives in the currency that we set and use it in the currency of the country he/she resides. For an example, we top up the e-wallet in Malaysian Ringgit, the platform uses INR to process the payment. We set USD as our plarform currency as we are a global company. When we award a USD10 voucher to an awardee, he/she will redeem it in their local currency, let say Malaysian Ringgit.

Multiple currency exchanges impact the value to drop significantly. Only if this is fixed, the platform is an awesome platform to be used for awarding team members and employees companywide.

Response from Xoxoday

Hi Darshini

Thank you so much for taking the time to review Xoxoday Plum on Capterra. We are working on a multi-currency system where there is no conversion charge. This should be live by August 2021. Stay tuned! Thank you so much for the amazing feedback. It's feedback like yours keeps us motivated and strive to provide a great user experience.

We deeply value your association with us. All the best :)

Sohit
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Love for xoxo

Reviewed on 2022-03-08

Pros

Easy to use and very amazing and app that I can recommend

Cons

Nothing as such . Every aspect is up to the mark

Response from Xoxoday

Hello Sohit, Thank you for reviewing us. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at [email protected]. Thank you.

Irina
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Xoxo review

Reviewed on 2023-05-30

Good

Good

Pros

The ease of transforming points into vounchers.

Cons

The fact that there are not too many options for some countries.Also, some vendors establish a defined value for a voucher, you don't have the possibility to decide the amount you want to spend.

Umesh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great Platform

Reviewed on 2022-03-03

Amazing Experience

Amazing Experience

Pros

Ease of Work and platform is good and for employees also

Cons

Can we make ordering process more simplier

Praburam
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Highly suggested for International rewards and gift management

Reviewed on 2021-06-08

Pros

We primarily use it for rewarding customer advocates in 30+ different countries. The best part of Xoxo Plum is that the end user can receive the gift card for any of the services listed in his country. This will eliminate the regional currency problem that companies face while running a high scale reward program

Cons

Customisation options are decent enough but needs improvement. Reply-to email should be customized by the end-user.

Alternatives Considered

Tango

Response from Xoxoday

Hi Praburam,

Thank you for taking the time to review Xoxoday Plum on Capterra. Can you elaborate on what email customization you are talking about?You can write to us at [email protected] in case of any issues.

We deeply value your association with us. All the best :)

Raghvendra
Overall rating
  • Industry: Market Research Software
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Review

Reviewed on 2021-06-10

Over all good

Over all good

Pros

Fast, easy and efficient. Wide range of denomination.

Cons

Whenever number of vouchers are less we receive vouchers within the emails. We would recommend to send the vouchers within the excel format only.

It would be great to have a voucher final status report. We would like to know how many of our users are actually redeeming ther vouchers before it gets expired.

Response from Xoxoday

Hi Raghavendra,

Thank you for taking the time to review Xoxoday Plum on Capterra. In our latest release, it is included in reports who has redeemed the voucher and who has not. Please check the admin reports once.

We deeply value your association with us. All the best :)

Verified Reviewer
Overall rating
  • Industry: Market Research Software
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Nice and easy to use product

Reviewed on 2019-05-01

overall good, I think you provide a service which is better than other companies we've tried. A bit...

overall good, I think you provide a service which is better than other companies we've tried. A bit more focus on customer service and not only on sales and upselling would be appreciated

Pros

Easy to pull reports, different features can be implemented upon request

Cons

discount % on gift cards - we had a few issues with the API that took some time to be resolved and a few level of escalation

Response from Xoxoday

Thank you for taking the time to review us. Glad to know about your experience with Xoxoday. We have undergone many changes in terms of products, cs, structure etc. to provide a seamless experience to our users. Please do reach out to us [email protected] in case any issues.

Brunda
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Best Reward Platform

Reviewed on 2022-03-01

Very good, service response is quick

Very good, service response is quick

Pros

User friendly tool and can be customized based on the requirements

Cons

More features can be added to the platform

kranthi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Feedback for XOXODAY PLUM tool

Reviewed on 2021-06-09

ITS REALLY GOOD

ITS REALLY GOOD

Pros

I like the ease of sending/customising vouchers and campaigns as per my team's or org's need.
And moreover the reporting is very intuitive, however would need some additions though.

Cons

Gamification is a little poor, and we always have to click download pictures the moment we get xoxo mails to our outlook, so that integration can be improved.

Response from Xoxoday

Hi Kranthi,

Thank you for taking the time to review Xoxoday Empuls on Capterra. We deeply value your association with us. All the best :)

Divya
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best gifting option for your employees

Reviewed on 2019-05-03

Pros

It's easy to use and useful for your employees. Xoxoday has plethora of vouchers/ gifts to choose from, which enables employees to use the gifts as per their needs and not as per your choice. Easy to redeem and has a good customer support service.

Cons

None so far.
Interestingly this form is not allowing me to submit the above text alone, its compelling me to write more in this field! Honestly, I have no cons to write!

Response from Xoxoday

Thank you for taking the time to review us. We are glad that Xoxoday has been super helpful in your company. Please do reach out to us at [email protected] incase any issues.

Deepak
Overall rating
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good product, can be more user friendly

Reviewed on 2019-10-15

Very good solution for rewarding which has great potential if this can cater requirements of...

Very good solution for rewarding which has great potential if this can cater requirements of organizations

Pros

Easy Navigation
Quick resolution
Flexibility

Cons

I am spending time on password reset & account related query being Admin which can be avoided
Requested for Xoxoday person to be visiting our campus on frequent basis which is in discussion from long time

Response from Xoxoday

Thank you for your insightful Feedback. We value your association with us!

-Team Xoxoday

Rasna
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

My experience on Xoxoday

Reviewed on 2022-03-09

It is great overall!

It is great overall!

Pros

The e-vouchers are readily available and are generated within minutes that make this app a great place to buy any vouchers that we may require.

Cons

Initially, I did notice that Amazon and Flipkart vouchers used to be in expired state when I tried buying which got resolved later but was inconvenient at that time.

Response from Xoxoday

Hello Rasna, Thank you for reviewing us. Glad to hear that your issue has been resolved on time. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at [email protected]. Thank you.

Gurpreet
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Flexibility to the max

Reviewed on 2019-10-10

We use XOXODAY for rewarding our employees and this has solved the problem of selecting the right...

We use XOXODAY for rewarding our employees and this has solved the problem of selecting the right gifts for them. You can simply give them the voucher and the problem is solved. The employees just love it.

Pros

XOXODAY allows you to choose the gift of your choice. There's a wide range to choose from which allows the user to actually get the best out of it.

Cons

The SPOC changes every now and then. The complaints and concerns are not handled on time.

Response from Xoxoday

Thank you for your insightful Feedback. We value your association with us!

-Team Xoxoday

Ashutosh
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Effective global rewards platform

Reviewed on 2021-06-14

It has been good experience so far. Specially in covid times it was useful to continue the RnR...

It has been good experience so far. Specially in covid times it was useful to continue the RnR programs.

Pros

This enables seamless rewards for your global teams without thinking about borders and different currencies and logistics issues

Cons

Platform interface can be more user friendly specially the admin pages and reports

Response from Xoxoday

Hi Ashutosh,

Thank you for taking the time to review Xoxoday Plum on Capterra. We are working on a new and indepth reports and analytics page for admins. We will let you know as soon as it is deployed.
We deeply value your association with us. All the best :)

Harish
Overall rating
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very Good Platform for Bulk purchase of Gift Vouchers for your Employees

Reviewed on 2019-10-11

Pros

The Platform gives the user option to select any Voucher of his/her choice once redeemed

Cons

Voucher can only be redeemed by the Organization's Domain or Gmail Domain , If purchased for any other person from another Organization , He cannot be able to redeem the Voucher from his Organization's Domain

Response from Xoxoday

Thank you for your insightful Feedback. We value your association with us!

-Team Xoxoday

Durvesh
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Awesome Product!

Reviewed on 2021-06-08

Overall experience great.

Overall experience great.

Pros

The process of redeeming gift is very easy

Cons

The options for redeeming the gift code are few.

Response from Xoxoday

Hi Durvesh

Thank you for taking the time to review Xoxoday Plum on Capterra. We deeply value your association with us. All the best :)

Mary
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

My experience with XOXO

Reviewed on 2019-10-10

Our Milestone gifting has become more easy & less time consuming

Our Milestone gifting has become more easy & less time consuming

Pros

It gives a wide varied range of products/ services to choose from

Cons

At times, the way the points are calculated include a lot of miscellaneous charges

Response from Xoxoday

Thank you for your insightful Feedback. We value your association with us!

-Team Xoxoday

Sayoni
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Used it as an end user

Reviewed on 2022-03-09

Pros

Ease of use for a first time user and navigation was on point.

Cons

Have not used it in detail to provide input on the cons.

Response from Xoxoday

Hello Sayoni, Thank you for reviewing us. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at [email protected]. Thank you.

Sivajee
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Good one among the competitors

Reviewed on 2022-03-09

Liked it. More functionalities expecting

Liked it. More functionalities expecting

Pros

I like the ease of usage. Its simple UI. Not much complicated. Ease of navigation and secure

Cons

UI is basic but can be better. More functionalities expected

Response from Xoxoday

Hello Sivajee, Thank you for reviewing us. We are continuously working on upgrading the user interface for our users. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at [email protected]. Thank you.

Rohit
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Useful

Reviewed on 2022-02-28

It's been a fantastic experience so far

It's been a fantastic experience so far

Pros

Easy access for workers to redeem and use it with different ecommerce website

Cons

We should have to regenerate coupon code, in case we lost the previous one or can see it under our profile

Bineesh
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Good deal for rewards and recognition!

Reviewed on 2021-06-17

Great product which solved our requirement for Rewards and recognition

Great product which solved our requirement for Rewards and recognition

Pros

We have integrated Xoxoday with our HRMS tool. Due to this, gifting and claiming gifts is seamless. They also have a wide range of gifts to be chosen from which can be claimed via the points which we assign.

Cons

None. There were some additional features which we wanted. This was available in their other product - Empuls

Response from Xoxoday

Hi Bineesh

Thank you for taking the time to review Xoxoday Plum on Capterra. Glad to know our products have been very helpful to your company.
We deeply value your association with us. All the best :)

Deepak
Overall rating
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

It is good to go

Reviewed on 2022-03-04

Pros

Can purchase any e-commerce gift card. It is very user friendly to the customers.
Provide many choices.

Cons

Sometimes it won't deliver. We have to raise a request to get it.