Agenty Reviews
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18 Reviews
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Support is really helpfull and fast
Reviewed on 2022-07-05
Pros
Software is very easy to use with chrome extension, but if you have any problem support will help you :)
Thanks [SENSITIVE CONTENT]!
Cons
no free package for small business. If you add free plan Agenty will be perfect!
Response from Agenty Analytics
Thanks Jan, happy to help!
- Industry: International Trade & Development
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Agenty is the best RPA we've used!
Reviewed on 2023-04-27
The customer support is the BEST that I've ever encountered. Regardless of how good the feature set...
The customer support is the BEST that I've ever encountered. Regardless of how good the feature set is (and it is incredibly good!), the responsive and timely customer support is hands down the reason I keep using Agenty.
Pros
The feature set is robust - we are able to customize exactly what we need and how we need it.Also, Agenty has the BEST customer support that I've ever encountered for a global software company. It's amazing. I couldn't have done my job without Agenty's responsive support. Thank you!
Cons
The only suggestion would be to expand the knowledgebase with more topics, including entry level information - to build a broader audience, it might be helpful to create onramps for people with less coding skills (like me). The easier it is to use and learn, the more I will be willing to use it and the more I would pay for it.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
If you have any questions they will NOT help you
Reviewed on 2021-05-03
If I can give a tip. Do not become an Agenty partner!
If I can give a tip. Do not become an Agenty partner!
Pros
The concept itself is very useful, but its effects could be much better
Cons
-They don't help you even though we have the most expensive plan.
- The [SENSITIVE CONTENT HIDDEN] is very rude and will not help you
- We pay approximately $ 300 per month that includes customer service. We compose an email with questions for [SENSITIVE CONTENT HIDDEN] and he just answers "NO" not even a hello.
Response from Agenty Analytics
Hi Pavlos,
I don't see any ticket with your name, please contact me or [email protected] and we'll definitely help to fix your issues.
Thanks
Vikash
- Industry: Program Development
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Agenty - is a great helper for process automation
Reviewed on 2023-08-18
Pros
Most of all I liked the automation. All in one place. Everything is convenient. Support that instantly responds and helps.
Cons
Sorting of triggers in the workspace does not work. Sometimes, if there are many projects, it is difficult to find. The checkbox - start the agent automatically in the Chrome browser add-on does not work. Maybe it's just me. Not all questions are answered in the section FAQ.
Response from Agenty Analytics
Hey Serafima,
Thanks for your review and feedback, we take this seriously and improve as per the feedback
Thanks
Vikash
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Couldn't do without them
Reviewed on 2022-11-10
Pros
Transparent dashboard, great support team!
Cons
Sometimes I would need to restart the agent because it couldn't finish scraping because of some error that has occurred
- Industry: Information Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best user experience scraping tool
Reviewed on 2022-04-12
Pros
I have used many scraping tools in the past but this is the easiest to use. Very highly underrated tool and delivers great value for money, saves hundreds of dollars of engineering hours to get scraping jobs done. Constantly upgrading their features.
Cons
They need to add more tiers for their plans to accomodate different levels of usage.
Response from Agenty Analytics
Thank you very much Husam.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Cloud based Data Extraction Automation with an amazing customer service!
Reviewed on 2022-11-10
Amazing experience, looking forward to growing my business in connection with Agent.com.
Amazing experience, looking forward to growing my business in connection with Agent.com.
Pros
Customer service is absolutely brilliant! Always available to help and offer support. The fact this is a cloud based service makes it suitable for scalable enterprise solutions. Functionality, and features depending on plan are comprehensive and backed up by a very capable customer service team.
Cons
Can be a little tricky to setup complex data extractions, however, customer service have always been on hand to assist and resolve any queries I've had. So not really a negative.
Response from Agenty Analytics
Thanks Matt, customers like you inspire us to make better software and services.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Excellent Customer Service
Reviewed on 2023-10-27
Pros
[sensitive content hidden] was very helpful throughout the setup process.
Cons
The UI/UX needs more polish. Can make it easier to use.
Response from Agenty Analytics
Thanks Harvey for your feedback, we will definitely improve the UI/UX as per users feedback.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Customer Support!
Reviewed on 2021-09-16
Pros
Loved the support we were given to ensure our scripting fit our needs and was further optimized for processing speed.
Cons
Seemed a little buggy at first, but support cleared up any issues we were having right away
Response from Agenty Analytics
Hi Zach,
Thanks for your review, it was nice to help you in your scraping agent.
Agenty 2.0 is coming soon with a lots of improvements to self-troubleshoot and debug scraping issues.
Thanks,
Vikash
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Very Useful Product
Reviewed on 2021-09-17
Extracting contacts
Extracting contacts
Pros
You can collect data from links within the original data.
Cons
Too many options for a novice user. It was difficult for me to digest the instructions.
Response from Agenty Analytics
Hi Adam,
Thanks for your review. Yup, Agenty has everything for complex scraping projects to handle everything comes in the way to scrape the data correctly!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Awesome Web Scraper and Customer Support
Reviewed on 2022-06-28
Agenty's features are helping me to accelerate the development of a new data analytics app for...
Agenty's features are helping me to accelerate the development of a new data analytics app for small business owners.
Pros
After maintaining several puppeteer scripts for years, I've finally found a robust web scraper that runs in the cloud, is easy to use, and has excellent customer support!
Cons
I haven't found anything yet that I do not like about Agenty. :-)
Response from Agenty Analytics
Thanks Stephen
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
The support is really good
Reviewed on 2022-06-29
overall very good. I have not connected to the support but they saw I was struggling and proactively...
overall very good. I have not connected to the support but they saw I was struggling and proactively helped me thank you
Pros
ABout the data extraction from different sites
Cons
the css part but all good now. aside from this all is good
Response from Agenty Analytics
Thanks Mariane, we are so glad you liked Agenty
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2022-02-23
Pros
It does what is needs to do and whenever you have a problem the helpdesk is superb
Cons
Only minor thing is that difference between packages is too big. Our current plan is too small, next plan is too big.
Response from Agenty Analytics
Thanks Eric, happy to help always!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Amazing customer service!
Reviewed on 2022-07-02
[SENSITIVE CONTENT] was very helpful!
[SENSITIVE CONTENT] was very helpful!
Pros
Customer service, easy to explain and [SENSITIVE CONTENT] actioned right away
Cons
None that I could find, very easy to chat with customer service
Response from Agenty Analytics
Thanks Michael
- Industry: Market Research Software
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good Customer Service
Reviewed on 2022-11-17
Pros
The tutorials are really informative. Good Features overall.
Cons
GZIP compressed feature. Would much prefer CSV download option throughout.
- Industry: Market Research Software
- Company size: 10,000+ Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
The worst administration possible
Reviewed on 2021-04-16
1. Management doesn't have the decency to communicate to stakeholders
2. Extremely bad leadership
3....
1. Management doesn't have the decency to communicate to stakeholders
2. Extremely bad leadership
3. Worst sales team ever
Pros
Absolutely nothing. They boast of robustness but fail
Cons
1. Pathetic experience in case of competition
2. Worst management possible
Response from Agenty Analytics
Hi Sreeraj,
I don't see any ticket with your name, please contact me or [email protected] and we'll definitely help to fix your issues.
Thanks
Vikash
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Review
Reviewed on 2022-04-21
Pros
Pretty easy to use, have only ever had one issue and support was really helpful and fixed the issue.
Cons
Pretty happy with it all, maybe the user interface appearance could be updated slightly
Response from Agenty Analytics
Thank you Caroline, happy to help!
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I'm very satisfied
Reviewed on 2022-07-26
Pros
very easy to use, support is excellent, big time saver
Cons
nothing I can think of
Response from Agenty Analytics
Thank you so much Heiko for writing a review. Loved to help you in using Agenty.