Replicon Reviews

I use Replicon to keep track of all time spent by most members of the company. It is a great system, easy to learn and it has helped improve most project's perceptibility. Replicon's interface is clean and friendly and ease of scheduling takes less time which is a better choice compared to manual timesheets we used to pass around everyday. The app is exactly what it needs to be as it provides a great deal of flexibility that allows easy matching of time spent on projects against budgeted hours.

Replicon does not have a good deployment for mobile devices, its access is slow and has limitations in terms of reporting. Neither does it allow configuration of different scenario analysis nor allows manipulation over time. Its interface is too simple and I think there's more room for more functions so that we can integrate more work into the system, to improve reporting options for that is more versatile and manageable.

Service and patience of your support team.

The frequency that you change the support team members.

Timesheets and uploading bills on the expenses.

- user interface- Complex to use and teach to other users- lagging ( once I assign a task to a user its takes longer time to set )

Time Tracking and Project and Task Management

We are trying to automate few things out of Replicon using Power BI .That is a challening thing we are spending a lot of time to find out a solution

The assistance is really good! The suppport team is always supportive and helpfull.

Sometimes is complicated to set up the system.

The person follow up until I understand the solution

that the company is only use Zoom and not Teams

I do appreciate the customer service via the phone and the zoom screen share so that I can see exactly how updates are made or how time is entered and approved.

I think I have to tinker some more to get further info and to answer this question. However, if I could have access to see the employees page so that I can help them better when they ask me questions, that would be great.

Quick response times from support, easy to use GUI.

Missing feature to have multiple project owners

Easy to monitor and track time and projects

The new format is challenging to get accustomed to

A great time recording tool for any size business, scaled up as the business grows. Support team are always quick to respond and helpful. I'm currently using the tool for time sheets for a salon team so it is affordable and effective and makes payroll & time off requests so much easier to administer and track.

Take a while to get used to the software especially on tasks that you do not do weekly ie onboarding new employees and setting up so I sometimes have a few tweaks needed by the support team which is never an issue and always quick to resolve.

I like the reporting features, especially creating your own reports. It's much easier than the HRIS system I use in conjunction.

I wish the bill rates didn't transfer over from project to project. It's hard to track.

Sparx USA has been using Replicon for over 2 overs. Sparx was looking for software to automate time and attendance for the staff. The software implementation went smoothly and used on a daily basis by the staff. The software allows the staff to have full visibility of their time and attendance either thru a mobile app or log-in into the website.

Setting up the annual employee vacation time. It is confusing for a end user based on the validation rules to accrue time correctly. Replicon support was excellent in helping me set-up the staff vacation time.

As a web based application it services our mobile workforce extremely well. The ability to customize the functionality via administrator configuration allows the product to fit our needs.

Lack of a user manual for this version makes it difficult to maintain. The help screens are fairly generic (as they cover multiple products) so very often we have to resort to the chat lines. While the service level of the chats is excellent, it is not to most efficient way to resolve issues.

Replicon worked with us to make sure we had one system that worked for both location that are in different countries and had very different needs.

We had 3 changes in implementation for who we were working with which slowed things down a bit

Ability for users to submit time against multiple projects and labor categories. Also ability for user to track Paid Time off through the year.

Technical support is very good. Typically always get through on my first call and there is no wait time.

Reporting capability is a bit confusing but this could be due to our use of a new version and reports are different.

Once we used the software enough, it provided the means to accurately manage our project financials.

It would be beneficial for Replicon to offer one-on-one training on customizable forms. There are alot of forms provided and many more available. Helping clients understand how these forms can be modified to suite their needs would be beneficial. Our experience has been that then online help offered is generic and it is difficult to learn on your own.

Time reporting for employees software works well and everyone can see what everyone else is doing.

Hard to add new hires, need to create a way to default the company rules to every new hire