Whatagraph Reviews

The software is excellent, it can do anything Google Data Studio can but comes with scalability and a great support team. All data connections are built-in, so no need for expensive third-party connectors.

The development cycle is aimed at pleasing the greatest number of people, which means very specific requests might never make it.

I like that you can include a number of different platforms in the one report. Our clients find this very easy to read.

I also like the fact that we can customise it however we want.

The modules can be a bit fiddly. It would be good if while you're dragging and dropping, the existing modules can shift around based on where your mouse is. Kind of like when you move apps around on your phone.

- User-friendly interface.
- Easy to add accounts and various channels.
- Ability to increase the number of sources for your team without the need to contact support (upgrade your membership).
- Automated reports.
- Email notifications in case one of the sources get disconnected.

- The company is located in Europe and doesn't have 24/7 support. For someone working from Canada's West Coast, it is incredibly hard to get a timely response and support.
- Troubles with connecting social media channels due to various APIs. Even if the source is connected, there is no guarantee that it will not be disconnected for no reason.

Bundling multiple channels,​ who have there own challenges to reveal cluttered metrics, into a clear readable report​.

White​ labeling is restricted to just uploading an​ image. Would prefer a header with more options in design, layout, ​and content.

If you run a Social Media Agency this is THEE program to have. However, if you are not heavily attached to SM then it's true value may be lost. I love the interface and the ease of use. It has a ton of great analytics and they email you reports that would be super valuable if you were an agency that managed social media accounts

This is probably the gold standard social media tracking. I think it is a fantastic program.

The ease of use and deployment make whatagraph a must have in your Martech bundle. It allow you to monitor traffic and social plateform automatically and even send the report needed to your clients without you having to do the heavy lifting. Design is great and make the data easy to read for customers. Also they have an amazing customer service. Lately I had an access issue and [SENSITIVE CONTENT] sort me out in no time! Very professional and kind.

I did not yet find something what limit my use but I’ll update my post if I do at some point.

I like the automation I can do with Whatagraph, I can deliver weekly updates to my clients and the reports look splendid. My clients are loving it and commend me for spending time collecting datas and making such beautiful and clean reports when Whatagraph helps me automate most of this workflow!

All the features are working fine, if I have to recommend something for improvement it would be that they can add more new features more frequently. I don't see why they cannot dominate the market with such solid platform.

Functionality - there is all we need for Facebook ads reports (all metrics including custom conv. and diffrent atributtion models), support is really helpful, problem solving and fast answering, we really like it. No problem for them to ad special functionality if we need it.

For now nothing. Everything seems to be great.

- Extremely fast and capable customer service
- Easy to customize for customer's needs
- Supports almost every channel

-Traffic sources have been dropping from time to time.

I work with several products at a time, running more than 100 campaigns. And of course, clients want to see it all. Here comes Whatagraph which gives me an opportunity to have all data in one place and in a visually appealing way. Reports are pretty, and it is easy for clients to understand them.

Several times there were bugs that I had to report, but it was fixed.

So easy to use and it is not costly - makes reporting so easy and I like that it compares with previous months or years

Nothing - not anything not to like about this tool

Easily accessible when you need to check up on your digital platforms performances on-the-go.

For multi-source in the formula table, you can't seem to see which source is it pointing from and this often tends to bring a confusion wondering if you've/not added the source to the formula.

It's very easy to merge APIs from many different sources and the automation is great. You can have all data in one place and present it with one click during meetings.

UI interface can be improved. It takes some time to setup first reports.

Being social media manager I need to work a lot with creatives. Regarding that I was looking for a reporting platform which would show all of the post pictures and rank it from the best performing to worst. I did not find anywhere else this feature, but Whatagraph has it. Reports visually are very pretty, I think anyone can understand what I want to represent with it as it is so clear from the colors pallet and bars.

It took me some time to master this tool. There are a lot of functions and trying them all was a bit overwhelming.

There's value here for every member of the marketing team.
Informative graphs, all information can be displayed visually, easy to interpret.
Easy to set up.

Some integrations are missing, like Pinterest and some other data-based marketing tools.

So I guess the main point of this software is for it to be used by marketing agencies or marketers that handle a fair amount of clients and find themselves spending a lot of time reporting about their efforts and results. Otherwise, it wouldn't make much sense to pay for this. The pros are the fact that data is gathered automatically once you add the different channels and very intuitive and nicely presented graphics for it to be displayed.

Although I didn't have a lot of different data points to show, I did find a couple of discrepancies which raises the question... is one supposed to be checking up on this when used at a larger scale? I guess it could have been a minor bug too, but I did not find much use for it after the trial since I am not actively handling many clients at once.

Instant responses on chat from the whatagraph team, always very helpful and on hand.

Can be quite glitchy sometimes and takes a while to get used to.

I found Whatagraph at a time when I was frustrated at how long my client reports were taking each month and cutting into my bottom line when it came to staff time allocation. Our reports were taking hours to collate all the data from the different software packages and to include in the report. Now it takes no longer than 20 minutes, as the report just automatically pulls the data in the report each month in an easy to read format. Love it!

Sometimes it can take a while to download a pdf copy of the report as it pulls the data. But the response from their chat help is awesome and it is always fixed promptly if need be.

The automated reports are very easy to understand and have graphics which even non IT persons can relate to.

It's missing a dashboard kind of functionality for the current actual state of things being measured. The reports are great, but I would like to have a had a `current view as well

I loved the UX and the simplicity!
When I signed up, I could start using the tool in just a few minutes, which is really nice for this kind of tool.

I would enjoy even a lower price.
Actually, it's valuable cause the tool is very powerful. However, the price might be even lower.

The modern style and visual focus are great to illustrate performance to clients.

I don't believe there's anything major. I would prefer more integration with ecommerce analytics.

Easy to start and use. A good way to optimize and automate your reporting routine.

The amount of features could be frustrating at times.