GoFormz Reviews

The ease of use and setup is excellent. Great support from the staff. In the field use of the forms and following workflow suits our needs very well. The GPS Location, Digital Signature and Time Stamp functionality has been invaluable.

Tiered Pricing not great for us. We would like an added feature that would require our licensing level at the next tier adding a lot of costs but as its not critical we opted not to buy into the higher tier. If we needed other features or if if was critical for us, we would pay the extra. Make sure you confirm what features each tear provides. As you develop forms you start adding (or staff or management start adding) wish list items that can easily bring you to higher tiered pricing. This is not a deal breaker, but something to think about.
Bad on-line documentation. The on-line help/documentation is incomplete at best. It tends to have a lot of pages about what the product can do but no real life examples of useful code. Web pages that are supposed to have (read should have) code examples do not have examples at all. Syntax can become an issue. This was dealt with by the great support of staff that were very helpful and responsive via e-mail. We would have required less help if there were better Code/Syntax examples in their documentation.

Pros:
"List view" is much easier to fill on a smart phone than the full size "form view". List view was the deciding factor for choosing GoFormz
Easy to create forms quickly
Great documentation and responsive live customer support
Plenty of field types to choose from
Adopted quickly by all users, so much so, the users are asking admin to convert more paper forms to GoFormz
Creation of public forms that can be sent free or affordably to persons outside your organization

Con: Cannot edit the PDF document and preserve the form fields after the form has been started. There is a work around by uploading the updated PDF then dragging all the previous form fields to the updated PDF.

Easily set up and got it running within hours.

Its kinda tough to think of cons with this as goformz is keeping up with new aspects of its product. What comes to mind is their server Azure had an issue somewhere out west after a storm and goformz was down for a few days. It hasn't happened since so I believe they identified the break down and put stop gaps in place.

I like the fact that you can use this software as a multi-purpose form for a lot of different things including an ordering system, calculating and many other options. This software has been used to create something we can use for our company for years to come. It does exactly what we would like it to do without all the complications of trying to figure it out for yourself.

If you change one text or any field, it could potentially ruin your database. It is very touchy but if you have the right tools you can easily make it work to your needs.

Customization! I can build the form ANY way I want. I can control the inputs and outputs and communicate with my Technicians 24-7 through the forms. The Corp brought in another company that mainly builds Accounting platforms and during their presentation of the "service portal" - they got a clear description of how stable and strong GoFormz is. By the time the meeting was done, they were like, "your existing Service Dispatch is better than ours - keep doing what you're doing."

Sometime the InterWebs isn't available everywhere - but the techs just have to transfer their forms when they get service.

I love that I can make my own fillable forms with a myriad of options to customize the forms to exactly fit our company needs. The time savings alone is worth every penny. I could list 50 reasons you need this application today!

The price? if I have to write something .

Setting up a fillable form in GoFormz is very easy. It has saved hours of repetitively retyping the same data over and over again. Also, with working from home, I get my forms via email as soon as our estimator clicks "complete".

The one feature that I thought was a downside actually is now being addressed in GoFormz new platform for giving outside public access to our forms. Not all of our customers want to sign on our company iPad or even want face-to-face meetings for things such as roofing estimates. With a video call and remote GoFormz, it could be a really successful feature for us. Or Account Manager, [SENSITIVE CONTENT HIDDEN], was very helpful in explaining the costs and features of this new platform. Definitely something we will be using in the near future.

Amazing software which allows you to customise your existing forms and turn them into an electronic format. It has changed the way we operate, saying goodbye to messy paper and time saving filing of documents in physical folders.

It took a bit of getting used to in the initial stages and it does take time to get your forms setup the way you want them to function. When you get there it's worth the effort.

We mainly use Go formz because of its ability to store a vast amount of data. Also, the electronic reporting and organization built into Go Formz is ideal for our Company. Outside of inspection reporting, we have found many internal uses for our company as well, including fleet maintenance checklists (inspections) as well as questionnaires.

Although we love the use of Go Formz ability to send group emails with an attached pdf, I wish there was the option to include additional attachments (i.e. additional pdfs , excel spreadsheets, etc.)

Easy to use and train others in, can use your own templates, easy to update.

The android app was a bit buggy to start with, but has gotten a lot better.

Ease of use.
Customer Service.
Integrations.

Prices go higher each year
Features change a lot with each category but for starters or small business we recommend Team Subscription.
You should offer discounts for loyal users.

The ability for us to update our form content easily when changes are required. Our inspection reports are able to be emailed directly to our customers saving time and resources.

It is not a dislike but it would be good if our inspection reports could not only be sent to our customers directly but also saved into our software application which stores this information.

The ease of collecting a data, organizing them, storing and integrating with information and logistic systems

Maybe integration with Zendesk system, more logical conditional programming functions (“for do”, “while”, etc.) and maybe more integrations with databases. But this is just desires, not indispensable features.

The initial launch with our team and Go Formz was made easy because of their ability to take our exact forms and make them digital. They fit what we were using into their technology, not us trying to squeeze into their vision.

With any technology there are hiccups and with a young company there are always administrative changes. I do believe their customer service makes up for any of those hiccups.

GoFormz is very user friendly for field employees and office staff. The customer is always first and questions are always answered promptly.

We have yet to run in to any cons while using GoFormz.

GoFormz is a very simple platform to learn; accompanied by friendly support people to help you get started. Impressed by the flexibility of what you can create. Our expectation was in creating one form. Quickly we realized that all our forms should be done on GoFormz.

When e-mailing forms, currently only able to have it send from a generic company e-mail. Would like to have it sent from the e-mail of the user who creates the form.

The ease of use, auto- population and professional end product are definite pros. The quick response by staff to problems encountered/ questions are highly commendable ([SENSITIVE CONTENT HIDDEN]).

API integration only available with most expensive subscription; PDF could not be added as Image option; forms static so changes need to be made to original template.

I like the simple layout of the app, it does not take long to train any employee on how to use. [SENSITIVE CONTENT HIDDEN] and the rest of the team have always been very helpful

sometimes not the entire form loads onto the tablet screen, most of the time backing out and reloading fixes the problem

GoFormz compliments an existing data management process, improving communication and reducing resolution speed.

The ability to attach a PDF document would be a handy option.

It is very user friendly, with an easy interface

I wish it was able to sink with Acculynx

Easy to use and the ability to complete forms even when internet is not available.

Not having the ability to expand a field as more information is needed.

Pro: Very simple to create mobile forms from our firms existing paper forms.

Con: Filling out forms on website looses some functionality compared to mobile platform.

The option to upload photos to client forms is what I like most about GoFormz.

I'm not thrilled with recent additional cost per form but staying with GoFormz.

The software is fantastic. It gives you the ability to build your own custom forms. We built our own inspection/reports that are easily emailed to customers.

Building the forms can be difficult at first, but once you get the hang of it is is very easy. You have to create different templates that can then be used for different forms.