inSitu Sales Reviews

The customer service is outstanding! [SENSITIVE CONTENT HIDDEN] and his team truly care about making sure the software is doing exactly what you need it to do. The ability to customize certain aspects to work with the way we do business. The affordability of this software simply can't be beat.

The time to make certain changes in the software can be lengthy. Need more personal training on how to use new features in the system.

Ease of everything. Customer service is very good. Price is Right.

I guess learning how to use it in the beginning, but once I got started it was a pleasure.

Very easy to use especially the mobile app. Any sales rep could use it without lots of training. The mobile app is very user friendly, all the icons are big and bold. Also, it does not to be connected all the time to the internet. You can use it offline, once connected to the internet, the app will sync with the server. Unlike Odoo, if not online or it has poor network connection you cannot bill a customer.

Invoice does not print properly, it does not give you the total number of items billed. Name of the customer does not print on the invoice, and you cannot customize anything. Support not responding neither on emails nor on phone calls. It does not have an automatic integration with Odoo.

What I like about the inSitu Sales is all the features that comes with it's literally endless we discover new ones every day, their staff is top-notch and always ready to help, also very knowledgable on the platform and they respond immediately with any situation we may have

None so far It has everything we need a more

Easy to use, and implement.
Very responsive customer service.
Help us to customize our company needs.
Communication in English and Spanish.
Reasonable monthly fee.

Need more features, but they update and improve the app constantly.

This product does so many things for field sales people and does them well! It serves as a quoting, order taking, B2B ecommerce and even CRM tool. Synchronizes our field sales activities with our website and our inside office accounting software. The Insitu techincal support team are great! They work extremely hard to constantly improve their product with stronger features and functionality. We plan to continue to migrate all of our company divisions onto this system.

There are a few "bugs" but the Insitu team work tirelessly to fix them.

My salespeople needed a software that works offline and can be uploaded at a later date. As they frequently travel they do not always have internet access and making a client wait for spotty internet to kick it was unprofessional and annoying. This is an easy to use system that can be used for the salesperson on the go anytime, anywhere.

There were some issues occasionally with invoices failing to import into quickbooks and we needed to look out for that.

The software is user friendly and easy to use.

The app is better with with ios (iphone). The android version is not the same.

Easily integrates into QB, customer service is always willing to help.

Several needed updates cause hiccups in our daily routine

Easy to use
Customizable
Have a lot of options

You need to have good tablet (high processor) to keep buffering time down. We have over 3000 items and with the tablet we were using it was slow.

Very easy to use
Synch with Quickbooks
Has so many useful features in luding routing and customers geolocation

Every aspect of the app is good ,i have no complains

We used to have to re input the orders into quickbooks, now the sales reps put them in their selves.

fine.

- Very customizable
- Easy for end level user

- Might be complicated to setup
- Customer service could be faster

It the best sale management monitor and generate sales.

It took some time to input and connect all the database.