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123 Reviews
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Trackpod
Reviewed on 2021-09-16
Very good software for logistics
Very good software for logistics
Pros
The integrarion api ita simple to use and reduce time and cost
Cons
The photo taking limiter and that they removed the live tracking in the advance version
Response from Track-POD
Thanks for sharing your feedback, Lucas! We'll keep improving Track-POD to match more of our customers' needs.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
highly recommend
Reviewed on 2022-09-14
Pros
The features are amazing and have great scope to offer more info for the customer as my business expands. It is affordable enough so I can afford the product as a starting out business and I have upgraded to the higher version to unlock more features I love it so much. My customers rave about its accuracy on van tracking and they love the info they receive. The support desk are always happy to help
Cons
I would like them to develop their relationship with Zapier/Shopify integrations a bit more
Response from Track-POD
Hi Cherry, thanks for leaving a review, we're proud to power your growing business!
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Track POD Review
Reviewed on 2022-08-31
Pros
Clear PODs that can be sent directly to customers.
Cons
Overly sensitive map scrolling, no historic tracking of drivers speeds etc, can be a little cumbersome & additional drivers are expensive.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
POD Configuration
Reviewed on 2022-01-07
good so far, still in testing phase
good so far, still in testing phase
Pros
easier to use than previous solution to use and navigate
Cons
restricted, to driver qty, unable to cater for replacement drivers when original on holiday
Response from Track-POD
Hi Gary,
Thanks for sharing your positive experience with the implementation!
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Great product. Terrible customer service
Reviewed on 2020-05-12
Negative. I truly think you need to listen to your customers more and not just focus on the money.
Negative. I truly think you need to listen to your customers more and not just focus on the money.
Pros
Ease of use. Tons of features. Integrated with Shopify easily and allows orders to be fulfilled. Driver is tracked via gps and notifications are automated. But of a learning curve but good features overall
Cons
The software isn’t the issue. My problem was with the customer service. I had purchased an annual membership right away, without even taking advantage of the trial because the trial version doesn’t give you the full features. After that. I added a second driver thinking it was monthly subscription (which made sense as it was an option when you signed up the first user). Only to find out I got charged the full 560 Canadian right away for the second user. When I tried to cancel this (my company is still new and we do not need two delivery drivers at this time). I got so much push back from the rep or [SENSITIVE CONTENT HIDDEN] or who ever it was basically telling me not to bug them again and it’s too bad. They ignored my emails pleading them to do the right thing. It was clear. And as a business owner I would have done the right thing. It’s too bad as this is a good app. I wil absolutely not continue once my subscription is through and would not recommend this.
- Industry: Accounting Software
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Track-POD Review
Reviewed on 2021-07-09
The excellent features provided to logistic businesses. I suggest all new courier corporations to...
The excellent features provided to logistic businesses. I suggest all new courier corporations to apply Track-POD. Being capable to check deliveries being dropped off and that they are able to signal and take an picture that is right customer support , growth our client satisfaction and engagement. Greater, person friendly and smooth to use for drivers.
Pros
Driver is tracked through GPS and notifications are computerized. Auto routing, Customisable POD. Drag and drop. The capacity to speedy create and optimise routes .The Dashboard design is simple to use and extremely useful. Addresses and item records stores and auto populates automatically. Easy to use, intuitive studying. Easy to setup. Real time statistics .And very consumer pleasant.
Cons
You can not edit . Finding cope with every so often inaccurate, particularly in rural regions. Battery drain at the phones became the most important concern, however adequate if plugged and charging inside the car .Not capable of trade the phone quantity for text monitoring updates.
Response from Track-POD
Dear Mgcini Norman,
Thank you very much for such a detailed review. We will continue to improve and optimize our apps.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Track-POD solution lifted us to next level of delivery process management
Reviewed on 2022-09-06
We have centralized route planning function and standardized transport management functions in the...
We have centralized route planning function and standardized transport management functions in the company
Pros
Route planning automation, delivery process traceability and electronic POD, which allowed us to introduce paperless process!
Cons
Customized report for clients via WEB application
Response from Track-POD
Hi Raimondas,
Thank you for sharing your experience with Track-POD, we're proud to support your transition to a paperless process.
- Industry: Chemicals
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Good but not Perfect
Reviewed on 2019-07-03
Pretty handy app. POD functions are excellent. Web app is a little clunky to use. Also we still had...
Pretty handy app. POD functions are excellent. Web app is a little clunky to use. Also we still had to buy a seperate app for route tracking.
Pros
Auto routing. Customisable POD. Drag and drop.
Cons
advanced version not worth extra money. Will drop back to the basic license next year. Would be very helpful as Manager to have a app to see where the trucks are up to - location and status (ie supervisor version). Can’t edit job in route (is need to remove first). Auto generate new delivery job (ie for next day) for failed deliveries
Have to add a fake job to start and finish to close the route loop and estimate return time.
Response from Track-POD
Thanks for your feedback. We are constantly working to improve our route planning tool to provide an easy-to-use solution with excellent user experience interfaces. The updates will be coming soon.
6 August 2019 - We are glad to inform that you can edit a job in a route (no need to remove from list), move the order directly in the route to another route using drag-and-drop.
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Ideal software for our company | tracking limited number of vehicles
Reviewed on 2023-03-01
Good
Good
Pros
Ease of use administratorEase of use driver
Cons
Analytics. Total numbers of hours driver was working = difficult to track...Tracking with multiple webshops should be better and standard

- Industry: Furniture
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Software
Reviewed on 2022-08-31
Very good
Very good
Pros
The route planner and the notification system
Cons
The mobile interface and the Map Zooming from Mac
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
well worth the purchase
Reviewed on 2022-08-31
Whenever I’ve had a problem customer service has always been there to help and get me the answers I...
Whenever I’ve had a problem customer service has always been there to help and get me the answers I need in a timely manner.
Pros
I like that I’m able to get signatures and pictures of deliveries.. But I’m able to get a picture of the load. Also allows me to track my drivers to see where the rat when a customer calls to ask how long before their package arrives.
Cons
My only dislike is with the shipping labels but it’s not like Purolator or UPS or Canada Post where you can see the senders information and the receivers information both on the same label.
Response from Track-POD
Hi Mike,
Thanks for sharing your feedback! Regarding Track-POD shipping labels, kindly note that they are customizable and our support team is happy to assist you if needed.
- Industry: Logistics & Supply Chain
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great product for the value.
Reviewed on 2022-08-31
I am please with the ease of use of this app and the reliability of its use.
I am please with the ease of use of this app and the reliability of its use.
Pros
With with this application I've been able to maintain a high level of service. I have also been able to secure many more government contracts where they require tracking. I would recommend them to anyone.
Cons
Not many there have been few bugs that work out in general good product.
Response from Track-POD
Hi Francisco,
Thank you for sharing your positive experience with Track-POD software!
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Great Front end, poor reporting/support
Reviewed on 2020-05-12
Great functionality but terrible and very limited reporting reporting
Great functionality but terrible and very limited reporting reporting
Pros
The front end app for the drivers is simple to use and the drivers have only the functionality they need. Plus the ability to quickly create and optimise routes is great
Cons
The back end reporting is terrible. To get a run sheet which i use daily I have to manually type all the notes that are on the route sheet onto the loading list which is where our warehouse crew pack from. And drivers have as a backup when the app goes down. The lack of responsive support is also a huge issue. I am looking at moving because the reporting costs me an hour of my time each day. I only have 3/4 runs a day. I could not scale my business with this software as it stands
Response from Track-POD
Hi Lee,
Thanks so much for your review. Your feedback is really useful. We have a road map to improve our reporting. We will appreciate if you provide more details upon '..the app goes down'. Our team strives to respond to our customers during 24 hours. Please note that our support days are Monday - Friday.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Track POD Essential to our business
Reviewed on 2022-08-31
Without this software our job would be a lot harder.
Without this software our job would be a lot harder.
Pros
This is one software product that meets all of our needs from routing to delivering.
Cons
The only con is that photos of deliveries are not at a high resolution that we require......other than that everything else is very good.
- Industry: Warehousing
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great Product
Reviewed on 2022-09-14
Pros
The live tracking with customer notifications is a game changer for our industry. We also love the POD's from each delivery made, helps us see exactly where the client received their order onto site.
Cons
The route and order automation isn't perfect. We often manual override to suit our trucks. The mapping software is for cars, doesn't seem to support truck routes. i.e. low bridges, load limited roads etc.
Response from Track-POD
Hi Jon, thanks for leaving a review!
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great product
Reviewed on 2022-08-31
Pros
Sorting deliveries per drivers is very great feature which we use daily.
Cons
We found Integration with our software a bit difficult
Response from Track-POD
Hi Stephen,
Thank you for sharing your feedback!
- Industry: Logistics & Supply Chain
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Track POD
Reviewed on 2022-09-07
Amazing...glad our company moved to Track-POD
Amazing...glad our company moved to Track-POD
Pros
Very easy to use and POD PDF is easy to send to our customers
Cons
currently cannot include deliveries made by common carriers....only deliveries made by company's own fleet
Response from Track-POD
Hi Menna,
Thanks for sharing your positive feedback!
- Industry: Plastics
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Trackpod
Reviewed on 2022-09-07
Very good, easy to use and nice to use. Not annoying or intrusive.
Very good, easy to use and nice to use. Not annoying or intrusive.
Pros
Easy to track deliveries, easy to manage deliveries and such.
As an IT Professional, very good UI, very nice to use and good to get information or fix issues with some of the distribution.
Cons
The way it works with sage is annoying, orders can get stuck. Both an issue with Sage and trackpod.
Response from Track-POD
Hi Matthew, thanks for the shout-out to our tech team, we'll do our best to keep improving the product further.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Track-POD is a Great App for our business
Reviewed on 2019-11-15
Track-POD solved our manual processing and paper printing also saving on toner costs. Previously we...
Track-POD solved our manual processing and paper printing also saving on toner costs. Previously we had a dedicated staff to sorting orders on a spreadsheet, printing orders lists then distributing the orders list; Track-POD cut down staff hours to do this job overall savings on staff costs. Great app for us.
Pros
Digital transformation for our company, before we had this app we were printing orders and was time consuming looking for old orders that were signed off to provide customers with proof of delivery. Works great on android so was easier to source equipment to get the POD.
Cons
The app is perfect, we trialed it for a month and the team manager could not find flaws in the app, in fact Track-POD had more to offer like the KPI & reports and also being able to print a POD for customers.
Response from Track-POD
Hello Tamati,
Thanks, doe much for your review and warm words.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Managing Desserts
Reviewed on 2022-09-14
Excellent
Excellent
Pros
The ease and ability to track drivers on their journey.
Cons
It can be a bit bulk to deal with initially. Occasionally it’s difficult to close routes that don’t want to be closed
Response from Track-POD
Hi Heather, thanks for leaving a review!

- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great upgrade for service
Reviewed on 2018-09-17
plain great. it helped us grow with ease. so much less hassle about routing, tracking, tracing,...
plain great. it helped us grow with ease. so much less hassle about routing, tracking, tracing, ....
if your company does any deliveries you need their app.
Pros
ease of use. you bring delivery service online into e commerce and all inserts are traceble.
Cons
some specific funcionalities were missing. but track-pod is listening and upgrading is coming with great speed.
Response from Track-POD
We appreciate your review and will keep doing our best to meet your needs.
- Industry: Building Materials
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
gap ltd
Reviewed on 2019-11-22
Pros
Versatility, ease of use for new staff. adaptable to our system
Cons
not capturing all addresses, could be our integration though
Response from Track-POD
Thank you for the feedback which is very important for us.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Review
Reviewed on 2022-09-20
Pros
Track-POD delivery system is absolutely amazing, it met up with our companies needs.
Cons
The live tracking isn't exactly in real-time
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Dsolar PTY LTD
Reviewed on 2022-09-14
Pros
The route planning and the live tracking. They make my job easy and the report is outstanding.
Cons
The software is excellent and I love using it.
Response from Track-POD
Thank you for sharing your positive experience with Track-POD!
- Industry: Glass, Ceramics & Concrete
- Company size: 2–10 Employees
- Used for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Track Pod Review
Reviewed on 2020-05-26
It was good for POD and saved on Paper printouts.
emailing POD to us was great for us to complete...
It was good for POD and saved on Paper printouts.
emailing POD to us was great for us to complete our order fulfilment process and close jobs down
Pros
We used trackpod for just 2 vehicles, both our office staff and our customers found Trackpod a good system as all sides we informed of delivery that would be taking place.
Easy to use from both drivers and office perspective
Route optimisation
Cons
Battery drain on the phones was the biggest concern, but ok if plugged and charging in the vehicle
Response from Track-POD
Hi Lee,
Thanks for your feedback . Yes, the Battery drain on the phones is the concern any phone, as the app uses GPS and 3G/4G constantly that offers you the real-time updates.