Condo Control Reviews
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193 Reviews
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Shahla
Reviewed on 2023-11-17
Pros
User friendly , easy navigation and switching between different corporations
Cons
No issue with condo control software and phone app.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best condo app for HOAs or condominiums
Reviewed on 2024-06-21
Experience has been great so far. The support team always responds promptly.
Experience has been great so far. The support team always responds promptly.
Pros
Ease of use and useful features that are common in HOA's and/or condos.
Cons
We have not had a chance to explore and utilize every feature that Condo Control offers, therefore we do not know if there is something we like least at this time.
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
110 Unit Townhouse - Condo Corporation
Reviewed on 2018-11-03
I was seeing how long it took for specific projects to be completed -from PO issue to job complete....
I was seeing how long it took for specific projects to be completed -from PO issue to job complete. Which in turn would evaluate the contractor that was used on site to make sure work was completed in a timely manner. Perfect for time management.
Pros
I liked the software as it was very easy to track ongoing trades working on our property. From the PO being issued to the work being complete.
Cons
Was difficult to obtain homeowner feedback on satisfaction of specific work being done on units, as not every property owner was enrolled with Condo Control Central, due to several seniors residing in the complex which did not have internet, computers or were tech savvy. This was not at all related to the software but made it limited use.
Response from Condo Control
Hi Jeanie,
Thank you for taking the time to give us your feedback! We have created a case study to help solve that issue https://www.condocontrolcentral.com/palace-case-study/. We understand that this process can be difficult sometimes, here is a few workaround:
1. Text and Voice which can send residence a text message of the announcement or send an automated voice message if they have a home number.
2. We also have a mobile app that residents can use to log into our system without needing a computer
Our customer success manager will be contacting you help resolve this issue.
Thank You,
Condo Control Central Team
- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Its nice platform . Easy to use and understand. Just need little bit of updates like giving...
Reviewed on 2024-09-25
Amazing software one stop solution for data to place. Interface is understandable and user friendly
Amazing software one stop solution for data to place. Interface is understandable and user friendly
Pros
User friendly and easy to understand. Liked it
Cons
Nothing important but can also modified mobile app for instant data records in emergency situations.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
We love Condo Control
Reviewed on 2024-06-21
We use Condo Control extensively and will be mandating it for our high-turnover student comolex...
We use Condo Control extensively and will be mandating it for our high-turnover student comolex this next school year, because it is so good at giving us the ability to send out critical information to the masses.
Pros
We like the ability to have most information in one place and to have a digital historical trail of actions and documents.
Cons
Its a bit bulky to input vehicle information and quite difficult to search for a vehicle when needed. The ability to search for vehicles on the mobile version is absolutely necessary in emergencies.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Ke Kilohana CCC Review
Reviewed on 2024-03-05
pretty good
Customer service responds and help.
pretty good
Customer service responds and help.
Pros
Search features, database, usability, different information that can be stored concerning each unit.
Cons
Reports - not good at setting up reports for the building.
- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Survey Condo Control
Reviewed on 2024-09-24
Satisfactory for overall experience with Condo Control
Satisfactory for overall experience with Condo Control
Pros
what i like most is Convenience and easy to use
Cons
not sure how it is monitored as we also need to email HR in addition to submitting it via condo control
- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
User friendly app
Reviewed on 2024-09-24
Excellente!!. The app help to maintain the data of a condominium.
Excellente!!. The app help to maintain the data of a condominium.
Pros
Easy to access and provide the information in a accurate way date and time wise.
Cons
If you creat 2 shifts by mistake. You dont have an option to delete it.
- Industry: Security & Investigations
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great UI and UX
Reviewed on 2024-09-24
Pros
The user experience and easy of understanding
Cons
The fact that we have a limit of 25mb on video upload in incident report section
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Liking my experience so far
Reviewed on 2024-10-11
I love how everything is in one area, and they answer help tickets within the same business day...
I love how everything is in one area, and they answer help tickets within the same business day with friendly customer service and information.
Pros
I like how they update you with events and notices that is in your building area so you are aware for any issues and/or environment changes.
Cons
They give notifications from the app and email, even though you opt out for email notifs, some slip through.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Condo Control
Reviewed on 2024-05-28
Condo Manager is a robust system with a multitude of features and while it immediately streamlined...
Condo Manager is a robust system with a multitude of features and while it immediately streamlined process, we still have a lot to learn about all of the ways it is going to benefit our company!
Pros
As a property manager I find the best part of Condo Control is the satisfaction our customers feel when they realize they are able to access the system, make updates and check on documents/notices 24/7 on the go, at home and anywhere!
Cons
I think anything that I "could" consider a con would need to be revisited after I learn more about this robust system.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Another Successfull Roll Out Of Condo Control
Reviewed on 2023-10-10
Real time communication. Tracking of communications and request. Data on use of amenites.
Real time communication. Tracking of communications and request. Data on use of amenites.
Pros
Integration was slightly less efficient as expected but it all worked out. The App is also well enjoyed by the residents.
Cons
Add on functions and costs add up quickly but are ultimately required and enjoyed.
- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Condo control
Reviewed on 2024-02-04
It has been a overall easy to use and effective.
It has been a overall easy to use and effective.
Pros
Ease if access control. Inventory control parking registration.
Cons
Filling out questionnaires.
The inability to edit reports
Alternatives Considered
FRONTSTEPSReasons for Choosing Condo Control
Company sold¡!!!!!!!!!!!!(!!!!!!!!!;;!;;;;;- Industry: Commercial Real Estate Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Condo Control is Top Notch
Reviewed on 2023-10-10
The overall experience has been a very positive one. I find the staff very open to making change...
The overall experience has been a very positive one. I find the staff very open to making change when I make suggestions which is awesome. The help desk staff are are very helpful when I call in.
Pros
Condo Control is extremely user friendly. Our condo complex uses it to communicate with our tenants and owners. The features we use the most are announcements, service requests, amenity bookings, unit file, make a payment, store, and the library.
Cons
Not that I can think of. I am very pleased with everything about Condo Control.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Condo Control Review.
Reviewed on 2023-10-05
Pros
Its ease to find information if submitted.
Cons
how it is sometimes had to find info if you didn't upload it.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Satisfied with a great product
Reviewed on 2023-12-16
It has been a very big support for a better quality of performance.
It has been a very big support for a better quality of performance.
Pros
Efficiency, user friendly, complete ane accessible from every whete
Cons
Not much to think of. The experience has been great.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Condo Control
Reviewed on 2024-09-14
We have been using the software for almost a year and it has been working very well for our complex.
We have been using the software for almost a year and it has been working very well for our complex.
Pros
Ease of access and the ability for all owners to track work-orders and projects.
Cons
The fees, I'm frugal. The software works great!
- Industry: Computer Games
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Owner of unit
Reviewed on 2024-08-07
love it - it is informational as well as a great product for owners to stay up to date
love it - it is informational as well as a great product for owners to stay up to date
Pros
i like being up todate with the things happening in the building. I dont get spam too my email either
Cons
There was a bug where the writing and the background of the app were both black and i could never read the writing on the postings.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Features of CCC that Improve and Enhance the Management of Our Condominium Complex
Reviewed on 2023-05-24
Since we have had CCC, our residents are very pleased at the improvements we have made in managing...
Since we have had CCC, our residents are very pleased at the improvements we have made in managing our condominium complex. Their customer service excellent. Their response to our questions is excellent. Overall, their customer service is the best we ever dealt with.
Pros
Very easy to set up and use. Great features that allow you to customize to what you need. User guides that help our residents use this software.
Cons
We haven't found anything significant yet.
- Industry: Management Consulting
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Condo Control for my building
Reviewed on 2023-10-06
Entering all resident's info and retrieving this info quickly. Being able to have all amenities...
Entering all resident's info and retrieving this info quickly. Being able to have all amenities booked online.
Pros
It is easy to use and has many features that help on day to day.
Cons
Online payment has to be done with a 3rd party and has an extra fee.
Alternatives Considered
BuildingLink- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good apps but still have improve needs
Reviewed on 2024-07-16
I sometimes experience the option that I click become French.
I sometimes experience the option that I click become French.
Pros
It is clear to know where is the information
Cons
The option language always automatically changed to French.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good platform, could use minor user interface improvements
Reviewed on 2024-10-17
Pros
Easy to use, good for tracking maintenance and project tasks.
Cons
Some of the comment functions are not user friendly.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Condo Control
Reviewed on 2023-10-06
Great
Great
Pros
Great product, good pricing for the quality
Cons
Limited symbols for announcements, and we need more templates for announcements
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very Useful Program
Reviewed on 2023-10-06
I love the functionality and how easy it is to use.
I love the functionality and how easy it is to use.
Pros
It is nice to have software that compliments the needs of residents with the operation of the building in a very effective and efficient way.
Cons
You have to wait during software updates to have access to the system.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great Product!
Reviewed on 2023-10-06
Makes my job easier.
Makes my job easier.
Pros
I like the ease of use and the varied functions that I have. Key document for communication to my residents.
Cons
Purchase Order Module needs to be editable after approval.