EngageBay Reviews

Really proactive when we ask for any update. Very responsive. Really friendly team. Easy to use.

There is nothing to add here but the form has to have 40 characters!

How you can really drill down into sorting contacts. It's almost like have a spreadsheet to organise different contacts. We use it for sending individual booking emails alongside broadcast emails. We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market. The other thing we love is the customer response - there's a chat service and usually someone is on there within minutes of a request and they stick with you until it's fixed. Best on the market - and certainly at this price.

The training manuals could be improved - that said, they are always happy and prompt to help - but some of my queries could are general and could have been covered in a manual/video.

The price of this product is what is appealing, some aspects are easy to use but there are some that are frustrating.

When building landing pages you have to manually optimize the pages for mobile, whereas many other tools implement the mobile optimization automatically.

Quick and easy to use. All very easy.
It has everything we need (integration, mail automation, sales automation, lead generation, Android and Ios apps, support ticket e chat for visitors, etc...).

It is not possible to program post social (at the moment you can only monitor your profiles, although technical support has assured me that it is in their roadmap).

Maybe the pricing model needs to be improved by including web analytics per user in the basic version and offering a monthly block of "no branded" emails.

To be honest, I just met CRM who can understand what I need to make my small business will promising to grow in the future and I can get it when using EngageBay.

EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform.

Reps help me to achieve what I need with the best support that can't I imagine before.

What I dislike is, that I always get the best answers I need and make them use them as one of my favourite CRM applications.

Automation on Email Marketing need more improvement.

As a strong email marketing and automation tool, Engagebay provides to create simple HTML emails, nurture campaigns and scoring programs that provide your sales team with better overall leads. Great ease of use for the creation of campaigns. The workflows allow automating manual activities that speed up your work.

Everything has worked really well. The user experience isn't entirely intuitive but I feel like they are constantly updating it and making it better.

The UI/UX provide a seamless experience. And even though I was lazy to read the tutorials at times, chat support is there for me, always helpful and instant.

Props to Reps for all his help.

Nothing to complain about. Even if there was, the company's attitude is as such that they will be improving all the time and respond positively to feedback.

Engagabay had lots of features to help our sales and marketing team. I Liked the options like Building HTML Emails, adding multiple users running campaign, convenient email campaign.

Good support for the Customer as well.

Its has all the feature that we wanted to.

--> Ease of use

--> Loads of options

--> Promptness of Customer support team

The filter/ search options to find particular contact could have been better

Easy to use for beginners also. I have the hand on experience on some other platform but happy to use engage bay.

Very fewer options in templates where we can drag and drop.

This product is just like hubspot i cannot believe the price, so far i've used it for 2 weeks and those guys have added 2 features more.

no cons so far, i'm super happy with it!!

It does all that I require for marketing, track sales leads, develop landing pages, and forms

The number of templates are still limited

It covers everything a small business sales/marketing team needs.

So many features that I could easily get lost . Average looking email templates.

EngageBay is all in one CRM and marketing communication platform which helped a lot on the communication end for us . All the business functions are available under one roof! No need to switch between platforms! That's the best part!

It was a pretty helpful! No con as such.

The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial! The user interface is attractive and easy enough to set your business up in a very short amount of time with not a lot of effort.

I feel as if some sort of interactive tutorials versus going to YouTube videos to learn would really up the level of this application even more! While it is fairly easy to use, there are times when I wonder if there are specific features without quickly being able to determine if that is true or not. There is a technical assistance feature that is very responsive, so this really is not a big con. I am managing just fine.

The software is nice to use some features are pretty self-explanatory, but there are some features that are missing maybe adding like a module based system where you are able to create and customize modules to your liking, which our previous CRM system was able to do wish there was a function like so.

Some features are missing, or are under development but the current ones available are fine for now but as the industry grows your CRM should be able to adapt otherwise it's not good

Easy to use
Easy to train new staff on functionality

All good, Nothing much.
most features are good to use

Are use EngageBay for most things that include a sales pipeline, CRM, Appointment scheduling, and task management. It is amazing that one app can truly do as much as this application can do. What puts this application above many others has is the customer support they receive from the developers. First off they’re always releasing new features. These features are almost always stable. Second, the features really enhance the product themselves… They don’t just become loaded features that aren’t related like some other apps do. I’m excited to see you with this application can go, since it’s newer than most.

I think I am so excited to see where I can go, that the only thing I like least is waiting for all of the awesome updates

So far the functions available are all a must for a marketer... Contacts, Forms, Landing Pages and Email Campaigns/Automation => all you need to gowth hack any business. The landing page creator is what I like most - all is just drag and drop and no technical knowledge required.

There was one instance that my account was suddenly downgraded to a free plan... But the support team was fast enough to upgrade my account back in just a few minutes. So far I do not see any red flags.

1. Easy to navigate
2. Easy to manage
3. Highly efficient and effective software
4. Great CRM to use for Marketing, Sales and Lead Generation
5. Easy to integrate so many pieces together just using the right tags
So much emphasis on the finer and in-depth detail which is key

No cons whatsoever! Highly recommend to other companies looking for the all-in-one marketing tool and to create Lead Gen.

Most basic and advance tools you need in your online business is inside Engagebay, from lead generation, email marketing, page builder, CRM (alternative for Hubspot and Infusionsoft) and my most favorite is the marketing automations.

It's a brand new software so there are still needs to be improve specially on the page builder part.

It’s everythink a growth hacker profissional would like to have

It’s hard to edit email Templates and landing pages

I like how they give you access to all these marketing and CRM/sales features in one dashboard. It could easily replace a number of other tools you are using right now. Pricing is fair for what you get too and I also really like the file repository feature that bigger marketing teams will really appreciate.

Landing page templates are very limited at the moment

Easy of Use. - seems to be ahead of the other programs that I have used in the past.

NO SMS Function However I have been told this is coming soon

It is amazing to me how feature-rich the platform is at the cost. More features and functionality than some of the 'big guys' for a fraction of the cost. It is easy to use and train clients on the system, so that is ALWAYS a huge plus for us.

Learning curve at first just to understand how it works differently from other systems, but that is not necessarily a con of EngageBay because that is the same for every new platform as each has their own little intricacies.