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407 Reviews

- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy way to keep track of employee hours
Reviewed on 2019-02-28
Pros
I used to create weekly reports for my boss that listed our team's hours on each project. It was easy to select the project and dates to filter so I could export the information to Excel for the reports. It was also easy to keep track of the employee's PTO each week. Having this software allowed me to create the reports I needed within a matter of minutes.
Cons
I did not have any cons while using this software.
Response from ResMan
Hi Miranda. Thanks for your review! Those reports you mentioned are great and our reporting is getting even better. We have a whole team working on creating the visibility and accuracy that property managers expect.
Regards,
Dennis Behrman | SVP of Marketing
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Paula's review
Reviewed on 2023-09-06
Overall I have had a great experience. I think more training is needed to learn more about the...
Overall I have had a great experience. I think more training is needed to learn more about the things I don't use but are available.
Pros
Easy to navigate and help desk are great. Boardroom is handy. Lots of reports
Cons
I've been using Resman 4 years now. Not sure
Response from ResMan
Thank you so much for sharing your experience using ResMan! We're so glad that our solution is easy to navigate and that our help desk is responsive to you. That's the goal! We love that you love the BoardRoom too! If you have a question about a feature you may not be using, feel free to reach out to our team and they can provide you feedback. Thank you again for sharing with us!
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Ashton Heights - Office Staff - Use Resman
Reviewed on 2018-10-16
To be truthful, I don't know what business problems are solved.
To be truthful, I don't know what business problems are solved.
Pros
It is relatively easy to navigate through the various aspects of Resman
Cons
There is problems with the payments deposited to Resman do not make it to the Ledger of the Resident.
Just recently, deposited a money order for the resident in 1120. It is on the Deposit Batch, but did not post
to the residents ledger.
I am having problems with transferring residents from one unit to another. Even after the Transfer there is still the message of pending transfer (click here) on the previous unit.
Processing invoices for payment and the scan to attach. I, today, selected a scanned invoice to attach and I access everything except the one I needed. Example is, invoice scanned had last numbers or 420, I select
that, I get scans for 415/414/420. I continue to try and eventually I am able to get the correct invoice attachment. It is frustrating and consume too much time.
Response from ResMan
Hi LaVone,
I am sorry to hear that you're experiencing some issues. Since you have described your situation in detail, I am forwarding your information to our customer support team so that they can get in touch with you. And if you have any more questions, feel free to email me. --Dennis Behrman, SVP of Marketing | [email protected]
- Industry: Computer & Network Security
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Run with the best
Reviewed on 2023-09-06
The benefits are great in saving time
The benefits are great in saving time
Pros
The ease to get to all the different fields we use from posting rents marketing, doing leases, pro-rate calculator
Cons
Nothing I love resman and the ease to move around the system
Response from ResMan
Thank you so much for sharing your experience using ResMan! We're so glad that the ease of use through our different ResMan solutions in the platform helps you in your role. That's the goal! Thank you again for sharing with us!
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love using Resman!!!
Reviewed on 2023-09-01
Pros
I love the ease of use type of platform and how it doesn’t feel like a heavy feat to do my daily tasks
Cons
I’m not too big of a fan of the bulk emailing function but it serves its purpose
Response from ResMan
Thank you so much for sharing your feedback using ResMan! We're glad that your day-to-day is easier with our platform. I'll be sure to share your feedback with the team to help improve our user experience in the future. Have a wonderful day!
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Excellent for SMB's not enterprise ready
Reviewed on 2018-10-12
We have been using ResMan for a couple of Affordable communities and have enjoyed the ease of use...
We have been using ResMan for a couple of Affordable communities and have enjoyed the ease of use and the layout of the affordable module. We are a larger organization and though it is an excellent product that I would recommend to those in the SMB market or new to property management, it is not quite what I would consider a competitor for enterprise systems, like Yardi Voyager, but better than Realpage OneSite. If you are looking for something robust and engaging for your communities then I would give ResMan chance. If you are looking for something with a stronger emphasis on accounting, investment management, and customization then you might want to consider other options.
Pros
The software has a strong focus on the resident and operations of the community. The layout is simple and easy to understand. Good PM and resident accounting.
Cons
The accounting side is not quite there for investment management, ownership, or advanced enterprise level accounting. The options to customize or create custom reports is difficult and a large learning curve for non-technical users.
Response from ResMan
Dear Sir or Madam,
Thank you for your feedback and thank you for being a loyal customer. We are happy to hear that ResMan has made managing your Affordable communities much simpler. We are also very excited about where we are headed in terms of our accounting and reporting features. Stay tuned. In the meantime, if you need additional assistance or help reaching a specific goal, reach out to me and I can get you connected with our support team.
--Dennis Behrman, SVP of Marketing | [email protected]
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Resman is great
Reviewed on 2023-09-06
Great
Great
Pros
I love that I can text my clients. I used many different software, non had text messaging.
Cons
Not much, might was more useful if doesn’t ask so much to ask clients.
Response from ResMan
Thank you so much for sharing your experience using ResMan! We're happy to hear our texting feature allows you to stay in communication with your residents and prospects more easily. That's the goal! Thank you again for sharing with us!
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ResMan Rocks!
Reviewed on 2023-09-11
My favorite software for property management so far!
My favorite software for property management so far!
Pros
I really love the delinquent accounts organization as well as the renewal tracker which greatly helps my position in tracking this information daily without having to pull different reports.
Cons
Applicant/Prospect guest cards. The integration with MeetElise needs some improvement.
Response from ResMan
Thank you so much for sharing your experience using ResMan! We're so glad that our delinquent accounts organization and renewal tracker help you in your day-to-day to be the best in your role. That's the goal! I'll be sure to share your additional feedback with the team to help improve future experiences. Thank you again for sharing with us!
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
ResMan is very useful in my industry
Reviewed on 2023-09-06
Pros
helps keep me organized and helps me keep in better touch with customers
Cons
goes off line every once in a while but never last more then 5 mins
Response from ResMan
Thank you so much for sharing your experience using ResMan! We're so glad that our solution helps you stay organized and stay in touch with your customers, hopefully allowing you to put your focus on your residents and the community, instead of issues with your software. That's the goal! I'll be sure to share your additional feedback with the team to help improve your future experiences. Thank you again for sharing with us!
- Industry: Public Relations & Communications
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Resman User
Reviewed on 2023-09-01
Resman is a good software and highly recommended
Resman is a good software and highly recommended
Pros
Resman is easy to navigate and easy use.
Cons
Could have some more reports added like former residents
Response from ResMan
Thank you for sharing your experience using ResMan with us! We're glad the platform is easy to navigate and use as those are some of our top priorities. I'll be sure to share your additional feedback to help improve the user's experience in the future. Thank you again!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I Absolutely Love Resman
Reviewed on 2020-03-20
I think Resman is the best product available, compared to all the databases out there you outshine...
I think Resman is the best product available, compared to all the databases out there you outshine the all categories. The price point is perfect, except when you perform rate increases, upon renewal time. These increases, can take away from all the greatness.
Pros
I love how easy it is to set up and customize. Admin access is the absolute best, if I ever get stuck i simply pull up the resman help link and type in my concern, and boom, I can figure it out.
Cons
I wish set up was quicker. If a devoted team got it all done day ONE /TWO omg that was would be amazing. I get it takes time, but maybe it could be done.
Alternatives Considered
Yardi VoyagerReasons for Choosing ResMan
It was years ago, that we switch from OnSite. Resman was referred to us by a friend and they spoke highly about the features and the price point.Reasons for Switching to ResMan
1. Price 2. Features 3. Integration Partners 4. Customer Service- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ResMan- Leading Software for Property Manager
Reviewed on 2019-09-18
We use Resman as our Property Management software for our community of 282 apartments. It has been...
We use Resman as our Property Management software for our community of 282 apartments. It has been an amazing software to use so far, and myself and the team are very impressed with it.
Pros
The best part about ResMan is how user friendly it is. It was quick to learn and easy to communicate with residents. It also has an excellent, clean interface. It looks much more advanced than other property management software I've used prior.
Cons
I feel like this software isn't easy to pull specific reports. It could just be a training issue, but some reports I used to be able to access immediately are more difficult to find.
Response from ResMan
Thank you for taking the time to leave feedback. We work very hard to make sure our property management platform is built with ease-of-use in mind.
Regarding pulling reports, we recently launched an all-new support portal, here you can access hundreds of knowledge articles and familiarize yourself with reporting functions in our platform. You can also chat live with a support agent during operating hours if you ever need some additional help pulling reports.
Thanks again for the feedback.
Aaron Trujillo Sr. Digital Marketing Manager
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Efficient, Effective and User Friendly
Reviewed on 2020-08-13
My experience with Res Man has been great! I have been using the software for roughly 4 years, it...
My experience with Res Man has been great! I have been using the software for roughly 4 years, it has been very intuitive and helpful.
Pros
Res Man offers user friendly functions that make even the most novice of user, feel like a pro. I love how easy the system is to navigate. I also enjoyed the multiple integration options to additional vendors and partners to expand the multilevel use of the platform.
Cons
I am not a large fan of the reporting layout. I do like the drilling in aspect on the reports that link you back to Res Man to research if needed. But, the combing through the reports on the report page us not friendly to the eyes and it is very easy to overlook something you need quickly when in a rush.
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Resman Software
Reviewed on 2019-09-17
I use ResMan daily and overall it has been very helpful and easy to use. The customer support has...
I use ResMan daily and overall it has been very helpful and easy to use. The customer support has been very helpful, and if I have had any questions or needed any help navigating the site, their customer support team have been great. I tend to use the chat option, and have always been able to get detailed instruction on how to solve any questions or issues I may have run into.
Pros
The ease of scanning invoices and paying them is a major plus. The ability to have the invoice stored in the system so if needed I can go to the vendor and view without having to search through my paper files is extremely helpful.
Cons
I do not like that when I post charges on the 25th of the month, and if for some reason need to change that charge or if it was posted in error, I cannot make the change until the 1st of the month. The wait list option in ResMan is of no use to me due to the fact that you cannot input a charge, we do a paid wait list. In order to post a charge and payment I have to input them as an Applicant.
- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Honest Review from Township Apts
Reviewed on 2020-03-13
I have been using Resman for over 4 years and it has changed so many things for us on the operations...
I have been using Resman for over 4 years and it has changed so many things for us on the operations of our property. It is so user friendly and training for new members has been an easier process.
Pros
The ease of using the software make our daily operations easier. The search bar is one of my favorite buttons, as well as being able to correct mistakes easily on ledgers.
Cons
What i like the least, is that many times the is really slow to load, especially towards the end of the business day.
Response from ResMan
Karina,
Thank you for your honest feedback. The quick search function is a lifesaver and we are glad to hear it is a favorite of yours.
Thanks Again,
Aaron Trujillo
ResMan | Marketing Director
- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
An Accountant's Perspective
Reviewed on 2019-12-06
The best thing about Resman from our standpoint is the accounting functions. Other software...
The best thing about Resman from our standpoint is the accounting functions. Other software companies on the market focus on managing tenants but lack proper accounting making us, as the accountants, use to QBO or Xero. Resman has solved that problem !
Pros
Our firm specializes in managing multi-family real estate properties for our customers. Resman is by far the most robust real estate software available, especially the multitude of reports that can be generated. It is a full service tenant management program along with a full service back-end accounting program.
Cons
The software is a bit pricey for smaller investors. We have also found implementation glitches when we are not involved directly with the clients implementation process.
Reasons for Switching to ResMan
Although Resman is considerable more expensive that other software, in the end the software does everything we needed in one package. No need to find work-arounds or us add-in apps to get both tenant management, property management, and accounting.Response from ResMan
Marie,
We work hard to make sure we are on the leading edge of property management technology and accounting is at the core of what we do. Thank you for taking the time to give us some feedback. We absolutely appreciate such positive feedback from an accounting professional.
Aaron Trujillo, Sr. Digital Marketing Manager
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Best Property Management Software
Reviewed on 2020-08-04
This is the best property management software I have used. I would recommend them every time.
This is the best property management software I have used. I would recommend them every time.
Pros
Very user friendly and the chat support feature
Cons
Notifications for messages within the system. Glitches with applications
Reasons for Choosing ResMan
Appfoilio was not setup for our company and our needsReasons for Switching to ResMan
Mainly the text feature and the ease of use. I had a trial version and loved it.Response from ResMan
Thanks for your support, Brittany! Our teams work hard to make ResMan the most user-friendly property management platform on the market, so thank you for the feedback.
- Industry: Accounting Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Resman User Friendly - I Love It
Reviewed on 2023-03-28
Overall, Resman is the best bang for the buck, user friendly, two clicks and I have what I need. ...
Overall, Resman is the best bang for the buck, user friendly, two clicks and I have what I need. You can follow any transaction back to it's beginning OR check tenant accounts for proper postings. You can navigate very easy and account for everything from Purchase Orders to Closing Reports. An overall joy to use.
Pros
I like Resman because I only have to make 2 clicks and I'm viewing whatever I need to do my job. I have worked with other software and I still can't find a specific report without help. The bad part is that somebody told all the property management companies in my area that the others are better and now we can't find many that use Resman. PLEASE GET MARKETING BACK UP TO SELL THIS SOFTWARE. We need this in commercial too.
Cons
Customer service used to be better and instant, now it takes a couple of days to get a representative to reply BUT I still love Resman.
Response from ResMan
Thank you for your kind words about ResMan! We appreciate your feedback and are always continually working to improve the overall experience of our partners and users. Your support means a lot, and we're committed to serving you now and in the future!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Will Never Use Another Software
Reviewed on 2020-08-13
I have been using Resman since it was in the beta stage. I love this software. It's easy for...
I have been using Resman since it was in the beta stage. I love this software. It's easy for employees to learn and easy to maneuver through.
Pros
I love the ease of corrections when mistakes are made. There is every report you can imagine. You have at least 2 to 3 ways to get somewhere in ResMan or what you are looking for.
Cons
I wish there was a better built in Marketing platform. We could post ads from ResMan to Facebook, Craigslist and others. Some numbers on the Reports don't match which is frustrating.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Resman review
Reviewed on 2018-10-05
I have been using Resman for 3 years and it is easy and quick to use and learn.
I have been using Resman for 3 years and it is easy and quick to use and learn.
Pros
I like how simple and easy this system is to use. Every time I have called customer service I have had my questions answered.
Cons
I wish there was a way that I could text my residents. Everyone including prospects have asked me to text them for one thing or another and I cannot. Please find a way for us to change this.
Response from ResMan
Amanda,
I'm so sorry if there's confusion, but SMS / texting is currently an important and widely-enjoyed feature of ResMan Essentials. You can send individual or bulk emails and texts and your residents can respond to them. In the main menu at the top of the screen, click "Tools," then look under "Communication" and you should see these great features. (If not, please contact support!)
Another great part of our resident communication feature is that your software has a built-in communication log so that you can track who communicated, when communication was sent, and how you communicated.
--Dennis Behrman, SVP of Marketing | [email protected]
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
ResMan
Reviewed on 2019-12-06
Love the software. Worst on-boarding process I've ever experienced.
Love the software. Worst on-boarding process I've ever experienced.
Pros
Ease of use. Display setup and options. User friendly.
Cons
Absolutely AWFUL on-boarding process I have ever experienced.
Reasons for Choosing ResMan
Cost and ease of useSwitched From
Yardi VoyagerReasons for Switching to ResMan
Ease of use and cost- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Software for Multi-family Housing
Reviewed on 2018-10-08
The main benefit of Resman for me is running a large amount of Form Letters, emails, and texts. As...
The main benefit of Resman for me is running a large amount of Form Letters, emails, and texts. As the Assistant Property Manager of a large community of over 500 units, Resman makes my tasks of communicating with residents much easier and less time consuming. I have used several Property Management websites in my years of experience and Resman is definitely my favorite.
Pros
My favorite feature of Resman is the texting option and online payments. I can easily and quickly send out text alerts to all residents about emergencies, events, etc. With most residents they respond quickly to this feature as most people have a cell phone with them at all times. It has helped me as an Assistant Property Manager to have regular contact with my clients.
Cons
There is not anything I can think of that I am unhappy with at this time. Resman is very user friendly and also has training videos that you can watch if you need assistance.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Is Resman for you?
Reviewed on 2018-10-05
Can't beat the price but you sure can beat the software.
Can't beat the price but you sure can beat the software.
Pros
Price. Reports are as good as OneSite. GL combines a lot of activity for certain entries, its an extra step to drill down and see what actually makes up an entry.
Cons
Difficulty in getting help desk to do anything (based on conversion experience with prior balances).
If you need a report altered its a week or more project.
Response from ResMan
Dear Sir or Madam,
ResMan strives to provide top notch service for its customers. We built our company and our products around a core belief in customer success, so I'm disappointed if your concerns mean that we are't living up to that standard for you. If you send me an email detailing what your experience has been with ResMan's support team, I'd love to get down the bottom of it. Either way, know that your feedback has been noted and passed to the appropriate department. Thank you.
Dennis Behrman, SVP of Marketing | [email protected]
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
My review on Resman
Reviewed on 2020-03-23
We switched to Resman from Yardi. This was much easier to learn and use.
We switched to Resman from Yardi. This was much easier to learn and use.
Pros
I like using Resman because I believe it is very user friendly and easy to learn. Unlike Yardi, I also like that I can text and email people from this software. I like that it is a one stop shop. I like how it is also linked to our other programs.
Cons
I can't think of any negative features to report at this time.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to use and great for affordable properties!
Reviewed on 2017-05-24
We are a small property management company, managing roughly 200 affordable units and 16 market...
We are a small property management company, managing roughly 200 affordable units and 16 market rate units. We manage both multi-family and single-family homes. We went "live" with ResMan about two months ago and couldn't be happier. Before we had been using Quickbooks and spreadsheets, lots of spreadsheets, and it wasn't efficient for the size of our business or to be able to grow our business. With the majority of our units being affordable, tax-credit units we knew we needed a property management system we could rely on and that would allow for the specific reporting and tracking that comes along with managing tax-credit properties. ResMan has exceeded all of our expectations when it comes to the affordable side. The implementation process went as smooth as it could have gone. And now that we have been actively using ResMan for two months, we are so happy with our decision. ResMan has allowed us to focus on other tasks that come with running a property management company that had been ignored due to the time it use to take us to record everything and run all of our necessary reports.
Pros
We love all the different kinds of reports ResMan offers and the ability to click into the detail from the reports. It is also so easy to get around in ResMan and being able to use the search bar within ResMan. Wonderful for affordable/ tax-credit properties. Being able to chat/message with the support desk or have someone call you within hours and explain and walk-through fixing any issue has been so helpful.
Cons
When posting recurring charges, you have to post everyone with a recurring charge, there is no option to take anyone out.