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96 Reviews
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
This is an affordable tool that I use daily, I highly recommend it
Reviewed on 2021-01-03
A great experience since I began to work with them
A great experience since I began to work with them
Pros
That my listing can be promote in many different platform
Cons
Photo uploading I think should be more easy to do it, it has a high level requirement to do so, it must be easier to upload them.
Response from Your Rentals
Thank you Lorenzo for your feedback. Please feel free to let us know any further ideas about our software to keep improving it. Best regards.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Your.Rentals review
Reviewed on 2019-06-20
Got a lot of bookings, Airbnb gives me just 5-7% , so all my bookings are coming via YR and...
Got a lot of bookings, Airbnb gives me just 5-7% , so all my bookings are coming via YR and appreciate it a lot.
Pros
The calendar view and functionality and love your customer service, it's really fast, always helpful (use a lot online chat-system).
Cons
Transactions system, it should be separated by the monthly view as well, mean - would like to see my earnings not only per transaction, but there should be some alternative to see it monthly.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
All the lights seems to be on!
Reviewed on 2020-12-16
3) So far we never got any payment for guests who stayed in our properties.
4) Managing payout...
3) So far we never got any payment for guests who stayed in our properties.
4) Managing payout methods would be easy if we could receive a SMS code which we applied for over and over but never received despite they have the correct number.
5) We sent several emails, never got 1 reply except for advertising.
6) There is no free calling number from NZ for customer service, if they have such a service.
Legitimate or not this company seems totally internet based and human resources are probably very limited. In today's world customers dealing with computerised systems loose confidence and need stronger and easy-to-access human customer supports.
So not getting paid is not good after we delivered the service, having no contact, no replies make us wonder why do we need to bother with another unreliable, unresponsive, untrustworthy and inefficient sub contractor.
Pros
Easy to use at first glance and the software seems pretty simple. They give you all the right advices.
Cons
1) It doubles up with other partners such as Expedia, Booking.com or Airbnb adding taking a few more dollars out of the host's profit.
2) It tends to block other calendars using the bugged and inflexible Ical calendar software which has already created too many double bookings.
3) They let you go live online and start taking bookings without making sure that you have a valid registered payout method. If this is not fraudulent, it is a grave lack of professional ethics.
Response from Your Rentals
Thank you for taking the time to write us the review. We have further investigated your case and understood that the delayed payment was due to the missing information from you in the payment registration. Our customer support had reached out to you and had resolved the issue. We are happy to see that you have got your payment.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Professional concept, professional SW, engaged and responsible employees. Great results!
Reviewed on 2018-07-02
Safe time, save money, be more effective. All in one application.
Safe time, save money, be more effective. All in one application.
Pros
The dashboards are giving a quick and effective overview about reservations, payments and future guests. Easy to handle and to use. Intuitive. Simple and great menu bar. Quick and easy access for any consultation or administrative task. Works fine syncing reservations with iCal!
Cons
I wish there would be an app for for the iPhone and iPad. I guess this is under development. Quality score: Not sure what the criteria is to value the account. I had a score of 98 with 3 languages. I added another language and the score dropped to 96, indicating that adding more languages would leverage the score. I don't think this is very important for the use of the SW or even on the operational side but I thought its worth to mention it.
Response from Your Rentals
Hi Thomas!
Thanks for the nice comments, it's great to hear that you're finding Your.Rentals useful.
Regarding your comments, we've been hard at work improving our mobile usability so you can manage your properties directly from your phone and tablet. I hope you like the improvements!
That's interesting to note about the quality score - we're regularly reviewing our algorithm to make sure we're giving the best feedback possible. Keep an eye on your dashboard over the next few weeks and months - we've got some cool developments regarding listing quality in the works!
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Your Rentals Review
Reviewed on 2019-08-29
glad you asked... because of all the sites I use to market my property, your.rentals gives me the...
glad you asked... because of all the sites I use to market my property, your.rentals gives me the least traffic... like 0! ... why? what do I need to change or update?... is anyone listening to this question? will I get a response?
Pros
easy to use (for a non-technical person like me).
Cons
nothing.... I like it.... what else do I need to say?
Response from Your Rentals
Hi Gary thanks for your comments. One of our account managers will contact you soon to help you make the most out of your account and clarify all your doubts.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Review About Your.Rentals
Reviewed on 2019-02-12
Your.Rentals is a very good company with excellent personel very from the account manager, to the...
Your.Rentals is a very good company with excellent personel very from the account manager, to the reservation team and their leader Andrew. it is truly a pleasure to have such a good collaboration now and for the future.
Pros
The pms is very userfriendly, and as a system it is very easy to navigate.
Cons
considering i have uploaded almost 1000 properties, there isn't anything not to like.
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
very nice!
Reviewed on 2019-02-01
The only thing that I would like to have it is an application on my phone .
The only thing that I would like to have it is an application on my phone .
Pros
I don't have something special I lie it all.
Cons
I like it all I don't have something special.
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
New Beginning
Reviewed on 2019-08-07
As of right now I will have to see how the process goes and how many bookings I will have with this...
As of right now I will have to see how the process goes and how many bookings I will have with this new added service.
Pros
I thought it was going to be easy to navigate through the site... I found it difficult when I had to import and export calendars from one channel to the site. Also I had difficulty getting someone on the phone since they are in SWEDEN. We are here in the USA... I was unaware when I signed up that there would be no APP or customer service 24/7. It is a problem if you have a problem with a guest and a booking....I was able to reach a customer service person more than 12 hours after I needed help. There is no direct number to call and there is NO APP. I will give this 3 months to see how the system really works and get all the kinks worked out. What I like most is the fact this tool reaches so many different channels to try and promote your home based business
Cons
NOT having a customer service agent available when i needed one.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good app
Reviewed on 2021-02-11
I have got a few customers from the app self and it has been good, however I have got 99% of...
I have got a few customers from the app self and it has been good, however I have got 99% of customers from other apps.
Pros
Pros: the variety of companies in the portafolio where the same listing can be seen worldwide, it gives stronger online precense.
Cons
Chat features should be upgraded for a better communication experience between guest and host within the platform for protection of both parties.
Response from Your Rentals
Thank you for your time and comments Diego. We'll keep working to make Your.Rentals simpler for you and all the property managers community.
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Your.rentals - different channels managed in one software
Reviewed on 2022-09-07
Pros
What I like the most with this software is that you can advertise your rental place on different channels like: booking.com, agoda, Tripadvisor,expedia etc. and you are able to manage everything through your.rentals. You can also sync your calendar with other sites, which is pretty handy.
Cons
I would like that there is also your.rentals app, that would be great. Hopefully it would come soon.
Response from Your Rentals
Many thanks for your feedback, Roza! We are happy to see that our channel manager fits your needs and helps you manage all your bookings in one place. Please stay tuned for the app!
- Industry: Architecture & Planning
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good sotfware
Reviewed on 2020-12-16
Pros
Easy and friendly to use. Good list of sites.
Cons
Few options on calendars. Need more options for rules and other services fee.
Response from Your Rentals
Thank you for your rating and feedback. We are happy to know that you would recommend us to others. We will also take your feedback into consideration and further enhance our product.
- Industry: Information Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Your.Rentals review
Reviewed on 2019-02-09
I have already received guests by Your Rentals, the transition was easy and all was correct.
I have already received guests by Your Rentals, the transition was easy and all was correct.
Pros
Easy to use and visited by many people of good level, it's an international website.
Cons
the comission is high so we have to put a higher price for the guests, but the sevice was good.
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Your.Rentals Review
Reviewed on 2019-02-18
In general the site is ok - I have had a number of bookings but with payment problems (that I...
In general the site is ok - I have had a number of bookings but with payment problems (that I haven't has with other sites I use. The team is quite reactive and has dealt quickly with any issues.
Pros
Simple to update, synchronize and you are automatically visible on different channels
Cons
No direct contact with clients so have to go through a manager - takes time. Had a few problems with payment - not very clear at all!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
you rentals overview
Reviewed on 2019-02-01
We dont have now any problems
We dont have now any problems
Pros
Easy to use the availabelity rate and
special offer
Cons
It is everything great easily to use and
understanding
Response from Your Rentals
Great to hear that you have been using Your.Rentals successfully, Freddy :) Thanks for the review! If you have any questions about anything please get in touch
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
After we did start to work with You Rentals our volume of rentals is increasing all the time.
Reviewed on 2018-07-02
Pros
The support desk is working excelent, special for somebody like me, no time and no knowledge of all the small problems and faults I make..
Cons
Nothing, your system is working very good en very helpfull, special for people like me without any knowledge.
Response from Your Rentals
Thanks Joop!
It's great to hear that the system is working well for you, do let us know if there's anything we can do to make your experience even better :)
- Industry: Civic & Social Organization
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Review of handling my listed objects at yourrental
Reviewed on 2019-02-01
So far I did not have that much business as I have not been listing for a long time. But it seems...
So far I did not have that much business as I have not been listing for a long time. But it seems so far professionally organised. May be some suggestion to pricing would be helpful.
Pros
the calendar and whole set up is easy and intuitive to handle
Cons
Am not always that sure what to do about the pricing and found it a little confusing at first
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Your.Rentals review
Reviewed on 2019-02-12
overall good , but still low customer
overall good , but still low customer
Pros
easy to use, and good customer service, remaining email
Cons
easy to use, but still hard to generate customer
- Industry: Online Media
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 2019-02-12
Very good!
Very good!
Pros
Simplicity and fast answers of support team .
Cons
There is nothing I like the least of this software.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Why to have Your.rentals as your Channel manager?
Reviewed on 2019-08-29
Pros
Great product. Young company with great management. Very flexible and easy to get hold of them.
Cons
Some of the features not that friendly user. How ever, partly based on our feedback things are improving all the time!
- Industry: Aviation & Aerospace
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great application.
Reviewed on 2019-02-14
Rental of my holifay apartment in Gbay Mauritius.
Rental of my holifay apartment in Gbay Mauritius.
Pros
Very user friendly for home owners.
Convenient for people who do not have alot of time to spare to manage their properties online.
Cons
High commission rate.
Not enough publicity.
- Industry: Hospitality
- Company size: Self Employed
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Still New
Reviewed on 2019-02-25
This site is OK and we're business!
This site is OK and we're business!
Pros
We are still new to this site. another way for us to be seen out therefor potential Guest.
Cons
Signing in for us, still not easy or lets say 'User Friendly' . Especially for us 'Non-PC' savvy generation:)
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Rentout Your Rental Seamlessly
Reviewed on 2019-02-08
Good and a good support.
Good and a good support.
Pros
Easy to setup with almost all tools you need to adjust your prices.
Cons
2 weekly update of calendar reminder while there is nothing to update.
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Your.Rentals Review
Reviewed on 2019-08-27
Very Good.
Very Good.
Pros
Organized and Easy using Computer Application.
Quick response in my enquires.
Cons
Nothing to refer
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Short Term Rental Website
Reviewed on 2019-02-01
Your.Rentals helps me book my short term rental properties by having so many rental platforms for...
Your.Rentals helps me book my short term rental properties by having so many rental platforms for booking a vacation rental.
Pros
The software is very simple to navigate.
Cons
I really didn’t experience any problems navigating the website.
- Industry: Security & Investigations
- Company size: 501–1,000 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Review of software
Reviewed on 2019-08-29
I have a very good experiance with Your Rentals
I have a very good experiance with Your Rentals
Pros
Many things I liked anout the software. Such as it is very user friendly.
Cons
There is nothing I do not like about the software. Everything is very fine I do not find nothing wrong.