Your.Rentals Reviews

Direct Booking Feature and Chanel Booking

NO Smart Pricing where we can set for minimum and maximum

It is very easy to use, efficient and a good tool to manage our listings.Also, the service and the support team is excellent, very helpful and professional.

As far the bookings, there are many fees (service and channel fees) for property managers.It would be nice to reduce these charges a bit.

Alerting me no coming bookings. Payment procedures are just perfect.

Updating my availability every month. Nothing much.
Sometimes when a guest use messages on this platform I hardly get it ad the same applies to me as a host.

the best faster software to work your Villas. fin clients in all world.

The best software to work sales and rent property!

I was first attracted by the claim that I only needed to set up one listing and that would be broadcast to most of the popular listing sites around the globe. It saves a lot of time as now I do not have to setup and update of individual sites - I previously had seperate listings on HomeAway, TripAdvisor, AirBnB, OwnersDirect, etc. which took a lot of work and co-ordination.
And best of all, there is only one calendar to keep updated! Even If do I forget, a helpful email jogs my memory every couple of weeks.

When first using the website I found that it did no seem to allow much flexibility to have different rates and charges however the site has developed over time and it is now easier to customise the pricing to suit your preference. The consequence is that it means you have to be very careful to read every bit of information before putting your listing online, otherwise you can get unpleasant surprises! Thankfully you can test the listing yourself and double check that it produces the results you expect.

Easy to use and understand, complete for the management of a tourist services activity

When a customer's reservation arrives, I can't trace the guest's data so I can contact him later for check-in.

It easy to upload your property and use it to manage your bookings. It is also very well organized and I get response to my questions quickly. It also provides with bookings quite often but the commission is quite expensive so that makes potential guest a bit reluctant to proceed with a booing. All in all I’m really satisfied with the quality of the platform and the whole process of my bookings through Your.Rentals. I have been using the platform for over a year now and I’m convinced of its effectiveness.

I liked everything but it would be easier for me if I could log on automatically without using username and password all the time. Another thing is that it is time consuming when you want to change the prices on a daily based. There should be a way to do this more quickly.

Reservation mistakes can be avoided since we use the system. More visitors comes in and I think it doubles the turnover and I can managed it easily.

Its all in there. I think the Chat features should be revise for a good communication for the guest and host within the system.

The process of connecting to other portals is unclear. Although I asked for and received clarification, I still do not understand the criteria according to which some units are listed and others are not

I think that use of program can be improved. when I want to see how a guest sees my facility offered by Your Rentals, I can't, or don't know, see it. This should enable us, the hosts, looking through the eyes of customers, to do bench marking with the competition and on the basis of this information, improve the offer. This would also allow Your Rentals a higher commission

It gets bookings! Staff are helpful. Easy to navigate the site.

Perhaps the site is a bit slow and it seems to take a while to update changes especially the minimum number of nights on seasonal rates

One advert gets populated on so many holiday rental channels

Payment to owners of rent money

Lack if prompt responses from customer care.

Their attitude is biased in favour of the renters yet they encourage home owners to list their property with them to owner's detriment.

The synchronization of the channels connected to Your Rentals are handy, as everything is included. This is an up and a downside, as single adjustments and corrections are not available.

Rate management should be made easier, especially if there are more than 1 accommodation to be administered. Cross comparison and combined management of several objects following similar patterns should be made available. E.g. seasonal management for all, rate adjustments with variations per object, (fixed/flexible), such as rate object 1 + x€ or x% for object 2 and all following settings.

The ease to expose the apartment to international online sales channels. Furthermore, also payments are not left out, which is what at the end counts. Great!
A great add on is the synchronization to the ical calendar. Your.rentals also helps in making your apartment more visible, giving you hints and tricks how better to sell it.

Unfortunately there is no hold to influence presentations on the channels offered, as sometimes information is missfigured, even though Your.rentals got the correct information. Unfortunately the help desk was unable to solve that.
It may be cumbersome in maintaining rates and seasonal offerings for more than one apartment.

The calendar view and functionality and love your customer service, it's really fast, always helpful (use a lot online chat-system).

Transactions system, it should be separated by the monthly view as well, mean - would like to see my earnings not only per transaction, but there should be some alternative to see it monthly.

When they want you to log in and register they keep in touch with you and they are there for you once you do the mistake to sign up and list your properties they disappear

They are asking for ID's and sensitive documents through email and they do not tell you the purpose.
Due to GDPR all these kind of documents must be sent through softwares like docsvault.com and not through email this is not a professional handling.
They work in turtle speed movement. Their support emails , chat is non-existent they reply after 2-3 days. Their platform does not work it shows that your listings are sent to channels and this is not true if you manually search for them in the platform you will see that there are not anywhere. Their direct bookings also do not work they say its a problem that they are looking at and nothing happens. They have connectivity issues with channels like Booking.com that I have never managed to link with your rentals, again they told you that they are looking at the issue and it takes soo many days and nothing happens.

The dashboards are giving a quick and effective overview about reservations, payments and future guests. Easy to handle and to use. Intuitive. Simple and great menu bar. Quick and easy access for any consultation or administrative task. Works fine syncing reservations with iCal!

I wish there would be an app for for the iPhone and iPad. I guess this is under development. Quality score: Not sure what the criteria is to value the account. I had a score of 98 with 3 languages. I added another language and the score dropped to 96, indicating that adding more languages would leverage the score. I don't think this is very important for the use of the SW or even on the operational side but I thought its worth to mention it.

That my listing can be promote in many different platform

Photo uploading I think should be more easy to do it, it has a high level requirement to do so, it must be easier to upload them.

I change the image of my business. Now we are more visited and it helps me in my administration.

the first times is that the software didn't have many help and efficiency tools

it is very easy to use and a good tool for us from the hospitality business. You can easy connect to many sales channels and evaluate your home .

it is missing to maintain for example 20 same units on one add , you have to add each one which is causing a lot of work to maintain the calendars .

Easy to use at first glance and the software seems pretty simple. They give you all the right advices.

1) It doubles up with other partners such as Expedia, Booking.com or Airbnb adding taking a few more dollars out of the host's profit.
2) It tends to block other calendars using the bugged and inflexible Ical calendar software which has already created too many double bookings.
3) They let you go live online and start taking bookings without making sure that you have a valid registered payout method. If this is not fraudulent, it is a grave lack of professional ethics.

easy to use (for a non-technical person like me).

nothing.... I like it.... what else do I need to say?

lot of channels available easy to input all information

lot of bugs
poor customer service
you will have to wait over 48 hours to get a reply specially there is no CS at weekend

The pms is very userfriendly, and as a system it is very easy to navigate.

considering i have uploaded almost 1000 properties, there isn't anything not to like.

I don't have something special I lie it all.

I like it all I don't have something special.

- Easy to manage your listings across different booking channels

- It would be good to add more functions and better pricing for property managers