
Overall rating
Filter by
Company size
Time used
95 Reviews

- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
your.rentals top
Reviewed on 12/14/2018
i am managing many sales channels woth just one click
Pros
it is for us in hospitality business so important to have a chanelmanger easy for use
Cons
in deed there is nothing what I dont like
Response from Your Rentals
Thanks for your comments Denis!
I'm glad you're happy with our service so far. Let us know if there's anything we can do to improve your experience further :)
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A very useful and professional service
Reviewed on 2/8/2019
After a couple of false starts due to mistakes I made in the pricing information, I had to cancel the bookings as the prices were much too low, which resulted in penalties (ouch!), I am now much more savvy and can tweak prices on the fly to match local competition. The price changes promptly get broadcast to the listing sites.
Communication with guests is simple.
Payment is smooth too, in my bank on the day the guest arrives.
Pros
I was first attracted by the claim that I only needed to set up one listing and that would be broadcast to most of the popular listing sites around the globe. It saves a lot of time as now I do not have to setup and update of individual sites - I previously had seperate listings on HomeAway, TripAdvisor, AirBnB, OwnersDirect, etc. which took a lot of work and co-ordination.
And best of all, there is only one calendar to keep updated! Even If do I forget, a helpful email jogs my memory every couple of weeks.
Cons
When first using the website I found that it did no seem to allow much flexibility to have different rates and charges however the site has developed over time and it is now easier to customise the pricing to suit your preference. The consequence is that it means you have to be very careful to read every bit of information before putting your listing online, otherwise you can get unpleasant surprises! Thankfully you can test the listing yourself and double check that it produces the results you expect.
Response from Your Rentals
Hi Jacque, thank you very much for your comments and sharing your experience using our software. We appreciate it. Best regards!
- Industry: Hospitality
- Company size: 11-50 Employees
- Used for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
All the lights seems to be on!
Reviewed on 12/16/2020
3) So far we never got any payment for guests who stayed in our properties.
4) Managing payout methods would be easy if we could receive a SMS code which we applied for over and over but never received despite they have the correct number.
5) We sent several emails, never got 1 reply except for advertising.
6) There is no free calling number from NZ for customer service, if they have such a service.
Legitimate or not this company seems totally internet based and human resources are probably very limited. In today's world customers dealing with computerised systems loose confidence and need stronger and easy-to-access human customer supports.
So not getting paid is not good after we delivered the service, having no contact, no replies make us wonder why do we need to bother with another unreliable, unresponsive, untrustworthy and inefficient sub contractor.
Pros
Easy to use at first glance and the software seems pretty simple. They give you all the right advices.
Cons
1) It doubles up with other partners such as Expedia, Booking.com or Airbnb adding taking a few more dollars out of the host's profit.
2) It tends to block other calendars using the bugged and inflexible Ical calendar software which has already created too many double bookings.
3) They let you go live online and start taking bookings without making sure that you have a valid registered payout method. If this is not fraudulent, it is a grave lack of professional ethics.
Response from Your Rentals
Thank you for taking the time to write us the review. We have further investigated your case and understood that the delayed payment was due to the missing information from you in the payment registration. Our customer support had reached out to you and had resolved the issue. We are happy to see that you have got your payment.
- Industry: Import & Export
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great System and very useful and professional service
Reviewed on 6/21/2021
The software is great very well organized and a very user-friendly application.
Pros
Reservation mistakes can be avoided since we use the system. More visitors comes in and I think it doubles the turnover and I can managed it easily.
Cons
Its all in there. I think the Chat features should be revise for a good communication for the guest and host within the system.
Response from Your Rentals
Thank you very much for your feedback! We appreciate your words, they help us to keep improving our service and our product. Best regards.
- Industry: Hospitality
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Effective channel manager
Reviewed on 12/16/2020
I’m really satisfied with the app and I will continue using it for advertising my property.
Pros
It easy to upload your property and use it to manage your bookings. It is also very well organized and I get response to my questions quickly. It also provides with bookings quite often but the commission is quite expensive so that makes potential guest a bit reluctant to proceed with a booing. All in all I’m really satisfied with the quality of the platform and the whole process of my bookings through Your.Rentals. I have been using the platform for over a year now and I’m convinced of its effectiveness.
Cons
I liked everything but it would be easier for me if I could log on automatically without using username and password all the time. Another thing is that it is time consuming when you want to change the prices on a daily based. There should be a way to do this more quickly.
Response from Your Rentals
Thank you for your review. It's great to know that you like Your.Rentals! We will take your feedback and continue to enhance our product.
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ski Chalets at Pamporovo Village Vacation Rentals
Reviewed on 12/16/2020
Helpful staff and gets the bookings!
Pros
It gets bookings! Staff are helpful. Easy to navigate the site.
Cons
Perhaps the site is a bit slow and it seems to take a while to update changes especially the minimum number of nights on seasonal rates
Response from Your Rentals
Thank you for your review! We will continue to provide the best-in-class support for our customers. We also take note of your feedback and will further enhance our product.
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Neat package
Reviewed on 6/22/2019
I am only new to Your.Rentals but I have contacted the support staff on a couple of occasions and they have been very quick in responding.
Pros
It's easy to use and understand. I can advertise on multiple booking channels and be confident that if I receive a booking all calendars will be updated to avoid embarrassing double bookings.
Cons
The fact that I can't use an Australian bank account to deposit rents into.
Response from Your Rentals
Thanks a lot for your feedback! We are happy to know that our software is easy to use for you. About your issue with the Australian bank account, thanks for bringing this to our attention. Our support team will contact you right away to help you solve it.
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Your.Rentals Review
Reviewed on 2/18/2019
In general the site is ok - I have had a number of bookings but with payment problems (that I haven't has with other sites I use. The team is quite reactive and has dealt quickly with any issues.
Pros
Simple to update, synchronize and you are automatically visible on different channels
Cons
No direct contact with clients so have to go through a manager - takes time. Had a few problems with payment - not very clear at all!

- Industry: Leisure, Travel & Tourism
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ready to book!
Reviewed on 9/30/2022
Over all I've been pleased. I think there is a lot of potential here.
Pros
I love the vast sources to get bookings and the gentle fee for service.
Cons
I wish there was better forms of guest communication within the software.
Response from Your Rentals
Thank you very much, Lacey. Great to see our software is helping you in managing your property :)
We'll continue to improve guest communications.
- Industry: Aviation & Aerospace
- Company size: 1,001-5,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great application.
Reviewed on 2/14/2019
Rental of my holifay apartment in Gbay Mauritius.
Pros
Very user friendly for home owners.
Convenient for people who do not have alot of time to spare to manage their properties online.
Cons
High commission rate.
Not enough publicity.
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best platform
Reviewed on 8/30/2019
I think that since we started using this platform, I don't have to worry about making any reservation mistakes.
Pros
I change the image of my business. Now we are more visited and it helps me in my administration.
Cons
the first times is that the software didn't have many help and efficiency tools
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
very nice!
Reviewed on 2/1/2019
The only thing that I would like to have it is an application on my phone .
Pros
I don't have something special I lie it all.
Cons
I like it all I don't have something special.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Review, Greece
Reviewed on 7/17/2019
I love it!
Pros
user friendly, great after sales service, great themes
Cons
doesn't collaborate well with syncronisation channel managers like Syncbnb

- Industry: Commercial Real Estate Software
- Company size: Self Employed
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Your Rentals one of the best on the market
Reviewed on 2/1/2019
Pros
provide many channels connections in one place to publish your listing
Cons
there is not connections with our channel manager
- Industry: E-Learning
- Company size: Self Employed
- Used for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
The worst service ever
Reviewed on 2/8/2019
They arrived on Monday 4 Feb and today Friday I haven't received my payout.
Pros
Nothing.
Neither my guests nor I will be using this website.
Cons
Difficult to find help.
Three days for an answer
Nobody is on the "chat " send many chats and that is no chat because there is no one there to answer even though it was urgent.
My guest spent 1.5 hours on the phone with 4 of your representatives and no one fixed our problem.
Response from Your Rentals
I¿m sorry you¿ve had a bad experience and I¿d like to apologise on behalf of the company. I¿ve looked into your case and I agree that on this occasion our support fell short of our usual high standards, and I would like to assure you that we¿ve put some new guidelines in place to address this. Regarding your payout however, it looks like the delay was due to your bank details being missing. I can see this has been resolved now, if you¿d like to discuss this, or anything else further you can contact [email protected], or message me personally at [email protected]
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Your.Rentals Review
Reviewed on 8/27/2019
Very Good.
Pros
Organized and Easy using Computer Application.
Quick response in my enquires.
Cons
Nothing to refer
- Industry: Sports
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
YOUR.RENTALS
Reviewed on 2/1/2019
Pros
It 's easy to centralize the bookings and to have a unique calendar.
Cons
Difficult to use and to understand all the tricks at the beginning.
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Versatile
Reviewed on 2/9/2019
Well this will be my first time to acomódate guests from this software.
Looks a very nice couple from Canada who will be stay with us.
Pros
The versatility of the platform and easy to find out how to use it.
Cons
They don’t send me a lot of clients. I will like to receive more travelers from you.
- Industry: Building Materials
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Authentic and concise reviews
Reviewed on 9/5/2022
In general, it is a good website, for a small manager like me, because the payment method is simple and the channels are diversified.
Pros
Easy to pay
Cons
Property release system
Response from Your Rentals
Thanks YingChao :) to make owner and property manager life easy is our goal!
- Industry: Hospitality
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
VERY EFFECTIVE AND EASY TO USE
Reviewed on 2/1/2019
GREAT EXPERIENCE AS DO NOT HAVE TO ENTER MY PROPERTY IN VARIOUS DIFFERENT RENTAL WEB SITES
Pros
IT AMALGAMATES MOST RENTAL WEB SITES INTO ONE MAKING IT EASIER TO MONITOR AND IS VERY EFFECTIVE
Cons
NOTHING TO NOTE AS I FIND IT EASY TO USE
- Industry: Architecture & Planning
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
one for all
Reviewed on 2/1/2019
Pros
It's simply fantastic with just one entry you're projected onto different channels in one go
Cons
Updates to the variation of the ad are often not carried out promptly by the various channels
- Industry: Hospitality
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
An honest approach
Reviewed on 2/1/2019
Positive
Pros
It's quite easy to use and the calm colors.
Cons
You need some time to understand how the calendar works if you want to block or to cancel a booking.
- Industry: Security & Investigations
- Company size: 501-1,000 Employees
- Used for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Review of software
Reviewed on 8/29/2019
I have a very good experiance with Your Rentals
Pros
Many things I liked anout the software. Such as it is very user friendly.
Cons
There is nothing I do not like about the software. Everything is very fine I do not find nothing wrong.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Your.Rentals review
Reviewed on 2/12/2019
overall good , but still low customer
Pros
easy to use, and good customer service, remaining email
Cons
easy to use, but still hard to generate customer
- Industry: Hospitality
- Company size: Self Employed
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Owner The Urban
Reviewed on 2/1/2019
no problem at all with them
Pros
user friendly and easy would love to have a mobile app like airbnb
Cons
just to get a mobile app it is easy and on the go
Response from Your Rentals
Hi Nadia!
Thanks for the great comments. Thanks to customer feedback, we've been working hard to improve our mobile usability, meaning you can build and manage your properties directly from your phone. We're also about to launch mobile notifications so you can get SMS updates about your listings and bookings on the go! I hope you like the new features!