Robin Reviews

Robin is such an effective tool in our industry and seamlessly integrates our shared coworking space to ensure bookings are smooth, consistent, and accurate. There has never been any downsides to the software.

I've experienced no notable functions or features of Robin that I dislike.

The primary features of the system that we liked was that it was cloud based requiring no infrastructure to maintain and that it tied right in to exchange and did everything almost automatically. The ease and set up of the platform is very easy. Room setup and configuration again are very ease of use and not technical.

User adoption is fairly straight forward as well. We use Apple IPad mini's for our enviroment and the units pair with mounts from a third party look great outside of the rooms.

Some of the additional features and add-ons we felt were a bit overly priced and would like to see more bundled options for all services without having to add significant investment into the stack of features. I would like to use the Desks, and other features, but the ROI or justification of cost could not be done for us at this time.

Fast-growing, their solutions keep up with time, availability (99.9%)

Basic analytics (not flexible), the small ecosystem,

Really great tool for helping coordinate room booking and sharing. Facilitates organization without the need for whiteboards/or printing schedule cards.

The software is great, the only thing is it's typically not business critical. A really "nice to have" option that we could probably live without if we had to.

The overall efficiency. In short, the software is east to understand, customize, and use.

There is nothing I really don't like. I think having a more 3D image of the office would make the experience a little more enjoyable, but would obviously drive up the price, so that's not really worth it.

Ease of use. Easy to log into, add items and get assistance.

Needs more features. Floor plans could be higher quality.

The ease of use and set up. We signed up for Robin due to the recent pandemic and the need for hoteled desks. Robin makes it super easy to block off desks and set up new meeting rooms or desks. There are a ton of features for you to recreate your office space and it is highly customizable. The team also finds it super user friendly when signing up for desks.

There are no cons I can think of at the moment

This allows our office to easily book a conference room and know what is available without having to get up and check or walk in on someone in a meeting.

The customer service and linking to my calendar has never been stellar. Still not running as efficiently as I'd hope to be.

Office map containing meeting rooms availability

I can't book a room for an existing event on my calendar.

I like that I am able to see clearly which seats are available and d a reservation in less than 1 minute.

I think there could be some improvement regarding the look of the application. It sis user friendly but could be more gentle to the eye.

It's very quick to book a meeting, done in under a minute usually!

I don't have any con's with the Robin platform.

The ease of use when using Robin is the best part! We use it to book desks within our office due to the pandemic, and it has been a great asset.

Honestly, there's nothing that I dislike about using Robin - if there are integrations with other apps going forward that would be a great tool.

Robin has the general best look and feel of all the apps we tried. Zoom, Teem, everything felt just emotionless, but Robin is really fun to use. The folks there really put an emphasis on user experience. Our coworkers are happy to use it because it doesn't feel like another stupid corporate software.
To optimize meeting room utilization, we enabled "abandoned meeting protection" - our users have to checkin, otherwise the room will be freed again. That's one of the best features in my opinion.

We have dozens of ipads to roll out some days, also in different offices - I was a bit disappointed that I couldn't configure robin on multiple individual ipads using MDM - or perhaps I haven't understood how.

I really like being able to walk up to a room and to be able to see if it is available and reserve the room for immediate usage without having to use a phone or laptop. Just push one button on the display and I can get right to work.

I also like that each room displays what devices and capacity each room has. This has saved me from booking the wrong room when I need a conference phone or projector.

I would like the ability to have multiple pictures of the room. Sometimes one pic cannot show all of the features of a room.

Overall, it's a very easy product to learn and use from a user perspective.

I sent a suggestion to their development team saying that there's one feature I'd find helpful that isn't an option. My company is using Robin to track our office activity and support social distancing because of COVID, so as an administrator, I'd like the option to receive an email when a space has been booked. Because I am not notified of bookings, I have to constantly log in throughout the day and check on our booking activity.

Robin is very easy to use and has a great design. Overall very user friendly!

Sometimes, there are some bugs when trying to book a room, so one would need to click 2 or 3 times

Very easy to use software especially if you need to change anything that was originally scheduled.

Nothing yet - I haven't encountered any problems.

Robin is easy, and user-friendly software to use. Just with a click of the button, you can book your desk space for a day or entire week.
Can be run on the smart device as well.

I did not experience any cons yet (have been using it for over 2 months

Easy to read floorplans to find desired space.

A little confusing to use the hover feature to book the space separate from the calendar elsewhere on the page.

I did not set the software up, I was only a use, but I believe it was easy to setup.

I definitely did not feel like this software was user friendly for scheduling meetings. I had to contact support a lot and sometimes they were not helpful or one issue led to another.

management of shared meeting spaces in a large office. Integration with gmail for simple room reservations. Mobile App to quickly see what rooms are available right now.

difficult to integrate with older email systems; separate room reservation required from the meeting invitation. recurring meetings is still a beta feature. failing to check in for a meeting releases the room too quickly. Separated employees still have recurring meeting reservations tying up rooms.

Immediate booking from iPad, room availability

Support works on US timezones only, features for COVID state are in the development yet

As an active user of meeting spaces in the office, having them organised and administered through Robin has been a delight. Previous room booking systems struggled from double-bookings and had a legacy feel to them - Robin on the other hand has a clean UI, some interesting analytics which are always engaging to check in on and is generally well integrated with the rest of the company e.g. contact info, admin etc.

As our organisation is quite large Robin can sometimes be a little slow to load and administer a room booking, however, the intuitive UI does in some part make up for that.

I can easily and quickly find which meeting rooms in our office are open and which features each space has. I can then book one immediately.

If I forget to check in when I get to the room, it will cancel out my reservation.

Ease of booking rooms in a shared co-working environment

I couldn't synchronize it with GSuite as I wasn't an administrator