Robin Reviews

Robin is such an effective tool in our industry and seamlessly integrates our shared coworking space to ensure bookings are smooth, consistent, and accurate. There has never been any downsides to the software.

I've experienced no notable functions or features of Robin that I dislike.

The primary features of the system that we liked was that it was cloud based requiring no infrastructure to maintain and that it tied right in to exchange and did everything almost automatically. The ease and set up of the platform is very easy. Room setup and configuration again are very ease of use and not technical.

User adoption is fairly straight forward as well. We use Apple IPad mini's for our enviroment and the units pair with mounts from a third party look great outside of the rooms.

Some of the additional features and add-ons we felt were a bit overly priced and would like to see more bundled options for all services without having to add significant investment into the stack of features. I would like to use the Desks, and other features, but the ROI or justification of cost could not be done for us at this time.

Fast-growing, their solutions keep up with time, availability (99.9%)

Basic analytics (not flexible), the small ecosystem,

Really great tool for helping coordinate room booking and sharing. Facilitates organization without the need for whiteboards/or printing schedule cards.

The software is great, the only thing is it's typically not business critical. A really "nice to have" option that we could probably live without if we had to.

The overall efficiency. In short, the software is east to understand, customize, and use.

There is nothing I really don't like. I think having a more 3D image of the office would make the experience a little more enjoyable, but would obviously drive up the price, so that's not really worth it.

Ease of use. Easy to log into, add items and get assistance.

Needs more features. Floor plans could be higher quality.

The ease of use and set up. We signed up for Robin due to the recent pandemic and the need for hoteled desks. Robin makes it super easy to block off desks and set up new meeting rooms or desks. There are a ton of features for you to recreate your office space and it is highly customizable. The team also finds it super user friendly when signing up for desks.

There are no cons I can think of at the moment

This is a systematic way for our team to book different conference rooms. Before this, people walked in on groups having a meeting frequently.

The customer support wasn't as helpful as I had hoped. Everyone I book a room it sends an email out from the person in our company that set the program up, so it looks like it's his meeting not mine and I'm not sure how to fix that.

This allows our office to easily book a conference room and know what is available without having to get up and check or walk in on someone in a meeting.

The customer service and linking to my calendar has never been stellar. Still not running as efficiently as I'd hope to be.

Office map containing meeting rooms availability

I can't book a room for an existing event on my calendar.

I like that I am able to see clearly which seats are available and d a reservation in less than 1 minute.

I think there could be some improvement regarding the look of the application. It sis user friendly but could be more gentle to the eye.

It's very quick to book a meeting, done in under a minute usually!

I don't have any con's with the Robin platform.

The ease of use when using Robin is the best part! We use it to book desks within our office due to the pandemic, and it has been a great asset.

Honestly, there's nothing that I dislike about using Robin - if there are integrations with other apps going forward that would be a great tool.

In our organization, our primary use case for Robin was conference room check-in. The thing I like the most about this product is the way it updates. We don't have to manage that using our MDM software. The software automatically updates to the latest version when it launches.

While our team uses the kiosk application I think the design can seem less polished than others. It is also not true to scale like other software on the market. I think this is a fairly new product for Robin and probably a lesser used product that other companies. It does work well and I've seen improvements in the latest iteration.

Robin is basically the industry standard for conference room booking management. Users are familiar with the product and it is super user friendly. Easy to integrate with the most popular calendaring platforms - Outlook, Google, etc. Now Robin is iterating and adding interesting space management features to compliment their desk booking module.

Robin still has a lot of open runway to refining the new features they are adding- it may not be as robust in these new areas as competitors. Thankfully however, they are keen to listen to their customers with regards to prioritizing these improvements.

Ease of setup and use. Excellent tech support.

Not the cheapest solution. Robin supports various third party room display tablets. I wish that their software would lock these tablets to just running the Robin app. Instead they rely on third part apps to handle this functionality which does not always work very well.

Its easy to use, and all of our staff have adopted it without issues. Their customer service is great!

there are some features that I feel could be added but arent, although they do listen to feedback. Some of the menus are crowded and designing maps isnt as intuitive as it could be.

The UI is particularly clean and generally enjoy using the product as a result, over typical legacy booking software. Have also used Room Display app and was generally well integrated with the main Robin software.

The search feature does the job but could be improved if it were semantic i.e. "room with 20 seats" instead of standard filtering.

I did not set the software up, I was only a use, but I believe it was easy to setup.

I definitely did not feel like this software was user friendly for scheduling meetings. I had to contact support a lot and sometimes they were not helpful or one issue led to another.

Immediate booking from iPad, room availability

Support works on US timezones only, features for COVID state are in the development yet

As an active user of meeting spaces in the office, having them organised and administered through Robin has been a delight. Previous room booking systems struggled from double-bookings and had a legacy feel to them - Robin on the other hand has a clean UI, some interesting analytics which are always engaging to check in on and is generally well integrated with the rest of the company e.g. contact info, admin etc.

As our organisation is quite large Robin can sometimes be a little slow to load and administer a room booking, however, the intuitive UI does in some part make up for that.

management of shared meeting spaces in a large office. Integration with gmail for simple room reservations. Mobile App to quickly see what rooms are available right now.

difficult to integrate with older email systems; separate room reservation required from the meeting invitation. recurring meetings is still a beta feature. failing to check in for a meeting releases the room too quickly. Separated employees still have recurring meeting reservations tying up rooms.

I can easily and quickly find which meeting rooms in our office are open and which features each space has. I can then book one immediately.

If I forget to check in when I get to the room, it will cancel out my reservation.

Really easy to use, and therefore easy to get usage across the business. The app is especially straightforward and makes room booking a breeze - much easier than trying to do the same through Google Calendar.

No issues to report , though room usage may have to be a fairly large issue for your business to justify using it.

Ease of booking rooms in a shared co-working environment

I couldn't synchronize it with GSuite as I wasn't an administrator