AI Field Management Reviews

The most impactful features are the invoice generator, the customer signature function the fact that info is stored in the cloud.

Integration with our previous business processes was easy.

I like integration with the mobile App and full of data to track.

As possible future options:
Not able to have several customer users per customer account.
Not possible to correct or create reports for the field techs without not making them Admins.

Simple to use and right priced, allows easy field workforce management across diverse languages with built in translation and GPS features.
Organizes workers by job and customer, shows calendar view with real-time updates of job status from the field on mobile devices.
Enables workers and manager to chat in their native language with real-time translation.
Optional GPS location when communicating enhances efficient operations.
Stores all information about a job forever, from job estimate, implementation timing and any issues, customer signature and even billing.

Rapidly evolving, some features are in development but roadmap is responsive to our requests, and dev team has been rapid and effective.

Our company had tried multiple field management products and this is the best fit for us.
Overall the product provide a intuitive user experience and our team do not see any learning curve.
Scheduling and checking the progress is super convenient and make my life so much easier.
The support team always respond fast, the product keeps updating. Love it!

Over pros are: Price, Service provision, useability

Cons: ............maybe lacks more repots

Intuitive and easy flowing interfaces. Fast. lots of customisation available.

As with any new tool there is a lot of hard work required to study it in depth... but once it is done - the fog clears and the sunlight ahead is awesome!

remotely management without engage real person , so very high efficient productivity and good for making money

It's not well designed for mobile and remote workers; the management tool need a PC to work on, etc.

The software is fast, reliable and secure, which is exactly what you want in this type of product. Particularly like the translation and GPS features and how the GPS works in real time without killing your device.

Would be good to have domestic customer service available in China.

Helping me manage my scheduling more efficient

Response speed some times not very stable, can be better

This program is very easy for my employee's to use with older demographic users they too have found it easy to use.
The visional layout of the dispatch board has been helpful

I love the colour coding feature where i can colour code the urgency of each job.
This program is very user friendly.

Pick from any of these: intuitive design, in app translation for messaging, Smart GPS tracking by worker,
One stop shop to know what all my team is up to in real time, real anxiety reducer!
Love the translation and automatic GPS without killing the workers phone’s battery.

I only wish new features would be added faster.

Intuitive design. Smart, fast and mobile. Highly recommend.

Nothing was a great experience.
Will continue to use.

The AI feature that automatically and intelligently helping me to find the best colleague to do the job is a brilliant idea!!

I have been using the product for awhile, haven't see any major flaw about this product.

What distinguishes this solution from others is ease of use and customer support. The team is very helpful when it comes to provide support to the product. Team is very knowledgeable, and will work with you to customize to your business requirements at very little or no cost.

I believe more could be done to make schedule calendar more visual appealing as it is too clumsy.

User friendly and straight forward. Like the SHERPA features!
Flexibility of scheduling and job status updates.
Appreciate the integration between admin/workers/customer - especially using the customer application.
Simple process to import inventory, resources etc.
Easy to develop additional features

Automatic re-scheduling of jobs.
Modify job duration on gantt chart view by dragging the bar.

Ease of use and flexibility for industries . Affordability

Reports are limited and could be improved

Easy to upload historical data, creation of customers and job assigments, the Hands Free Siri shortcuts are great

interface a little, however is easy to use

It is enough attractive for the moment. but will be more attractive with a number of AI features under development, excellent pricing

Actually cannot choose such characteristics

AI Field Mgmt is filled with more than you can expect for that price. We really liked the easy planning function and app. Also good that you have the total overview of customer and equipment.

In fact, after we tried out Ai Field Management, we have also become a re-seller for the solution in Sweden and Nordics.

Still a new solution, but it's getting there.

Easy to learn and use; intuitive user interface

Nothing, all good, it's an excellent software; i have no recommendations for improvement at this time.

The product functions as advertised. When I had a problem, Ai Field Management's customer service representatives were easily reachable with concise answers.

I think that the speed in which the product is updated should be done faster. This may mean having smaller updates or simply highering a bigger team.

Visit schedule/ time management / Form selection from the field services app

Geo-Market segmentation

I really like the predictive/AI piece that allows me to match to the perfect technician for the job. The calendar view makes scheduling and seeing the progress of super easy. The UI is nice and clean, and is pretty intuitive to use, particularly on mobile. Quickbooks integration is definitely a plus, it makes accounting a breeze. The GPS tracking of field workers is something that we didn't have with our previous solution, and it's a game changer.

Because it's a cloud product, I do need to take all the updates, but that's a small detail to be able to get the product updates.

The system is very easy to use on both the admin and worker app sides, the best feature for me is to track contract expiry dates and customer product info and warranty. Price is also competitive, couple if similar systems available in Ireland are double the price or more

Sometimes adding service locations takes a couple of clicks to bring up details,

The screens are easy to understand, plus the System predicts which of my workers would be the best person for the job, very cool

They need more integrations, but I hear that they are coming. They have Quick Books already so waiting for more to come........