AI Field Management Reviews

Ease of use, outside collaboration, especially the predictive management features regarding how they tie workers with Jobs.

It would be great if the system has more languages support, such as Chinese, Japanese, and other Asia languages. My company has business in the Asian-Pacific region.

Very easy to use, its operates quickly - no waiting, the high level of support from the AI Team is unheard of in this market segment. The subscription structure and the system its self make deployment and scaling up or down very efficient.

That I didn't find it earlier and had to use an inferior product for 3 years.

Simplify our works, now all our field engineer have all jobs in one app

for the moment nothing to say, when we have any question the customer service is very fast to answer.

All the comprehensive features that allows me to manage the field workers

Nil. It came as an off the shelf software.

The apps developed on this platform are very intuitive and are thought through keeping in mind the nature of customer interactions and how to keep them simple yet comprehensive. The owner of the platform has a very cordial approach to the customers and is always willing to change keeping in mind the bigger picture and improve customer satisfaction. Keep up the good work.

So far nothing really. Whichever comments I had were taken up by the AI-FM team to work on to improve the apps.

We were blown away by their Sherpa feature for picking the best worker for a job... they agreed to develop more features for us for free... a true partner.

At the beginning it doesn't fit perfectly with our way of doing and organising the job but we are finding the perfect fit thanks to the features they developed for us.

ease of use, very good value for money, the founder [SENSITIVE CONTENT HIDDEN] is very passionate about the software and app, and continuously improves it based on our feedback

very good value for what we pay, works well. support is well rounded.

It allows us to maintain a complete management from the field, billings, budgets, organization among others, in addition to that it allows the user an intitutive for beginners. Keep processes and management progress up to date.

It is necessary to keep the updates up to date for an optimal functioning of the tool. It is a very complete tool.

Easy to use and easy to understand. Different languages available and built in translation. Great for distant colleagues to work together

When you forget your password, that is it. It doesn't remember password incase you forget yours.

I am able to input all the jobs for the month and have my crew be up to date at all times. This software helps automize my business.

It is a bit difficult to get a hang of the software At first. Simply because their are so many features that help keep your business at 100%

The operative and financial control from the administrator panel

An updated user manual that I can handle my employees

Ease of use, very comprehensive and yet can be configured to meet your needs

The user interface could be more attractive

Over pros are: Price, Service provision, useability

Cons: ............maybe lacks more repots

Simple to use and right priced, allows easy field workforce management across diverse languages with built in translation and GPS features.
Organizes workers by job and customer, shows calendar view with real-time updates of job status from the field on mobile devices.
Enables workers and manager to chat in their native language with real-time translation.
Optional GPS location when communicating enhances efficient operations.
Stores all information about a job forever, from job estimate, implementation timing and any issues, customer signature and even billing.

Rapidly evolving, some features are in development but roadmap is responsive to our requests, and dev team has been rapid and effective.

Our company had tried multiple field management products and this is the best fit for us.
Overall the product provide a intuitive user experience and our team do not see any learning curve.
Scheduling and checking the progress is super convenient and make my life so much easier.
The support team always respond fast, the product keeps updating. Love it!

Intuitive and easy flowing interfaces. Fast. lots of customisation available.

As with any new tool there is a lot of hard work required to study it in depth... but once it is done - the fog clears and the sunlight ahead is awesome!

remotely management without engage real person , so very high efficient productivity and good for making money

It's not well designed for mobile and remote workers; the management tool need a PC to work on, etc.

The software is fast, reliable and secure, which is exactly what you want in this type of product. Particularly like the translation and GPS features and how the GPS works in real time without killing your device.

Would be good to have domestic customer service available in China.

Helping me manage my scheduling more efficient

Response speed some times not very stable, can be better

I really like the predictive/AI piece that allows me to match to the perfect technician for the job. The calendar view makes scheduling and seeing the progress of super easy. The UI is nice and clean, and is pretty intuitive to use, particularly on mobile. Quickbooks integration is definitely a plus, it makes accounting a breeze. The GPS tracking of field workers is something that we didn't have with our previous solution, and it's a game changer.

Because it's a cloud product, I do need to take all the updates, but that's a small detail to be able to get the product updates.

The system is very easy to use on both the admin and worker app sides, the best feature for me is to track contract expiry dates and customer product info and warranty. Price is also competitive, couple if similar systems available in Ireland are double the price or more

Sometimes adding service locations takes a couple of clicks to bring up details,

The screens are easy to understand, plus the System predicts which of my workers would be the best person for the job, very cool

They need more integrations, but I hear that they are coming. They have Quick Books already so waiting for more to come........

The software is incredibly adaptable and easy to use.

The only downside that I have seen is that there is no "forgot password" option. I was locked out of my account because I forgot my password. I had my settings set to automatic login but had to delete my cache/history which forced me to log in again. However, I reached out to customer service and received a response within 2 minutes... Really, nothing not to like.

I do like the calendar view. It makes our life easy. I can review all my upcoming tasks and all tasks status in the calendar.

My workers all are Chinese, they are not good at English. So if it has Chinese version, that would be great.

It made the life of our staff Much easier because all the information is on you mobile phone

Could have better The Reports.
I struggled to find all my data needed