busybusy Reviews

Overall my experience with busybusy have been successful. I personally have had zero issues when it comes to the navigation and reporting while using the application. My experience with their customer service is outstanding and they will do whatever it takes to resolve the issue immediately. The overall navigation is simple and easy to use. My eleven year old knows how to use it. The cost is low comparable to other timekeeping applications.

As of today the only cons that I personally have is that it currently does not integrate with our bidding software. If this could integrate it would be the perfect software for our company.

Easy to use and excellent customer service. The chat feature works great and if an answer is not immediately available I'm kept up to date with the progress and have never had to go longer then 24 hours before an issue was resolved.

The photo download is basically useless. But rumor says there's a fix in the works. You can only download one picture at a time and the resolution is not great.

Pros
-Could build labor budgets.

-GPS locations.

-App reminds you to clock in when you get to the job site.

-Time consuming to edit each employees hours each week. Our typical work week is 7am-3:30pm. If a guy clocks in at 6:45 we have to manually change it at the end of the week to 7am. Also their break time is 30 mins each day. Your default is 15 mins so we have to manually edit each week.

-Can't build a labor budget based off the cost code rather you need to create a sub-projects.

-Would be nice if it could sync with Procore so we don't have to manually enter labor each week.

-Glitches ever so often.

Allows you to track jobs and see how they are going in the middle of the job. Tracks our people so you can tell where they are. Allows for break time. Automatically does over time and sets up paychecks!

Not comparable with the new software. IOS does not have recently used jobs. Wish you could access information from other apps like Google drive.

Looking up work performed and hours spent on each job. Easy to find history and job time per person.

Can't-do everything on my iPhone that I can on a laptop with Chrome browser. I have to go to Apple laptop to make changes at the start or end times weren't properly entered.

BusyBusy is self-explanatory and easy to learn. Our employees, who are not exactly computer savvy, were able to pick up how to use the app very quickly.

I don't like that you can't just add a piece of equipment without having to wait for it to be approved.

I like how this software gives you multiple options on where to clock in from, since this will effect your pay. I also like being able to see how many hours I have either for the day, the week, or the pay period.

The thing I like the most least about this software is that I feel like it is so touchy. When I open the app sometimes to go on break I have accidently pressed clock out. I wish it had a verification button for you to say yes or no before doing so.

Allows for real time labor accounting on a per job basis. Helps us see time related to breaks, travel time and shop time. Gives us data to analyze specific work types, track related profitability and focus landing more of the work that's most financially productive for our business. We could expand on what we're doing to gain more info.

Sometimes the app doesn't update so employees can't select newly entered jobs. We believe there's a way for the time card info to be imported to QuickBooks but we don't know how to do it. The address (map) function doesn't seem to work.

Customer service is timely and helpful. The developers listen and work hard to implement desired changes. I like the ability to use on desktop or mobile. Setting up new projects and archiving old projects is easy. Being able to see where everyone is and what project they are working on is great.

Works best with Chrome but the other company programs I am required to use work best in Internet Explorer, I don't like having to jump back and forth.

Ease of use/ user friendly Ease of teaching others how to useInformation available on my mobile device no matter where I amEasy to make changes Linked to our payroll company, which I love that they are familiar with it (they are the ones that started us using it). I really like that we are looking at the same thing.

I have not really learned any more about busybusy since we first started using it almost 2 years ago. I am not very tech savy, and so I have not done any self learning. I have reached out to my rep to go over new and interesting things but we just have not been able to connect. To be fair to busybusy, every day I log in, there is self learning updates right there at the top; I just have never looked at any of them because I don't know if it will apply to us or if it will even make sense to me.

It was very easy for our employees to learn how to use the app on their phones. When they forget to clock in or out, it is possible for me to go in and edit their hours. I also like the reports that are available. It makes it easy when it comes to payday to see a report of each employee and double-check the hours they worked.

Some of the tasks take a few too many clicks to get through or are a little confusing. For example, finding an employees time card from a previous day takes 4 or 5 different menus. I've gotten used to it after using it for so long, but I remember it was confusing at first.

I also struggle with the little clock that pops up to choose an employees clock-in or clock-out time. I'd rather just type in the time than move the hour/minute hands on a clock.

I also wish there was a way to get notified when an employees scheduled time off is coming up. We let our employees schedule time off as far out as possible, but when the time comes, we've forgotten about it. We actually don't use this feature of the Busybusy software, but would if it was more helpful to us.

The ability to enable and disable almost every basic feature makes building out the system easy and quick. Allowing you to make it the exact way you would want it. With the room for growth into the application from a basic time and project tracking to full blown project management and profit tracking, the opportunity for you and this company are endless.

While there are a few niche things we were looking for, but couldn't get to work, Busy busy makes up for in their customer service and willingness to receive customer feedback for improvements.

Easy to clock in and out. I like that you can create reports and upload photos directly to the reports. I like the ability of supervisors to assist the workers in clocking in/out and switching between jobs throughout the day just in case they forget. I like that the mobile progress reporting platform allows you to make line breaks without making entirely new notes.

It can sometimes take a long time to load notes and daily progress reports on the mobile platform resulting in wasted time, and sometimes my phone will even time out and lock itself while waiting for the reports to load. I'd like to see faster load times, but perhaps if you could add an option to keep the phone awake like some other apps do I could at least stop having to tap the screen every 15 seconds or so to keep it from locking.

When the wonderful DIR decided that we needed to do weekly payroll on certified jobs, that increased my payroll from 2x per month to 6x per month!

Busy Busy has cut the time it takes to complete payroll significantly.

It is a great to be able to remotely review timecards and employees.

We are having issues with time zones. We work all over the globe and when there is an issue with an employees time, I have problems adjusting it when I'm in a different timezone

Online and mobile abilities to track employees, time, and schedules

Mobile app can be a little "clunky" to navigate. I would like the feature to delete instead of archiving some projects.

Busybusy has saved me minimally an hour a day on filling out time sheets. Love that the app calculates how long someone spent at each job site within their 8 hour day especially when they work at more than one location in any given day. I also like that we can customize and require cost codes. Busybusy also makes it difficult for the crew members to be dishonest on their time sheet. This app has been far more reliable with its GPS feature than the last app we used.

I ran into a few glitches during the initial set u,p but customer service was very responsive and helpful. When importing our list of employees I used a short 4 character password and their last name for their user name. Had I known the password required 8 characters it would have saved a lot of frustration. Also in hindsight, because the user name has to be unique, I would recommend using their email address. Without the forewarning several of our employees couldn't log in. It was resolved quickly with the help of customer service. I would like to see the employees have the option to request their own time off. I as an admin am able to do that for them.

I like the easy user interface of platform as it is simple to use on both computers and mobile phone. As an admin it gives me access to edit employees time cards if they made an mistake. The GPS feature is really great to find out where employees actually are when they log into busy busy. This way owner can check if employees are really onsite or not.

Only thing that bothers me is that software do not have 15 minutes time rounding feature. Everytime I got the timecards like 8:04 min and then have to adjust to 8 hours.

So easy to use , everything is titled with what you need to know and self explanatory to clock in and out easy to make adjustments when you forget to clock in and out or if you didn't take your brake

The bad things about the busy busy app were to start it's a great app I have nothing bad to say other then getting kicked off or out of the app but that may be the cell phone provider I use if I had to say one bad thing it would be to maybe make it were it's a little more user friendly to make adjustments to your time in the app other then the you could say you have A very happy user

Getting timecard information in a timely manner

Since I prefer to do my work from a desktop computer, I have to move it to my laptop when traveling. That involves a call to customer service (which is fabulous), but it is time consuming and if I forget it work sync with QuickBooks. Also, if I don't sync busybusy with QuickBooks at least every 2 weeks I will loose information.

much easier to do payrollIndvidual's clean up their own time sheet by checking daily using an app is the modern way of doing business

dont like that hourlys have to punch in and out for lunch, total of 4 punches per day, should have the option to default to auto punch 30 mins minimizing the punches to 2 per day instead, just in and out, to avoid admin from constantly making tedious corrections.4 punches daily is overkill

I like that I can go on at any time and check a variety of things such as times, location, etc. The software make it easy to make changes quickly when needed. I also love the report features- such as looking at a specific project and a detailed description of the hours worked at that location.

Ive talked to support staff, and there doesn't seem to be a fix. The locations are accurate, however it doesn't show all their locations. It may show a clock in location but not a clock out, or not all breaks. It is rare for me to be able to see all locations for a person in a single day, making it difficult at times to fully track them and their time keeping accuracy.