MRI Software Reviews

The modules of mri are not integrated and many products have large flaws and bugs.

Very expensive and poorly designed products with no meaningful product support

I love that MRI Software allows your to be the owner of your own product. As an Admin and End User, you are in control of the way your data is updated and portrayed even to 3rd party investors. The software allows you to customize and choose your own modules and experience.

Due to the ever growing nature of MRI's business, there are always updates and new modules to implement or test. While this is exciting and change is inevitable in any software, it can also be overwhelming and chaotic/rushed at times.

There are lots of good software available for housing and redevelopment authorities, but the key to making it work is the service behind the software. MRI Software gives us that service. Also, they are always innovating and that is much appreciated. Time can go by fast and before you know it, you are working with obsolete software if innovation is not constant.

Sometimes we would appreciate a little bit more interaction with MRI.

I think its very user friendly. I wish it were a little easier to navigate between different sections. It would be awesome if we in occupancy and were able to jump over to that tenants TARS page, instead of having to do a search in both.

My least favorite part is the utility allowance module. It isn't very user friendly.

We use it for our accounting for tenants and payables. This is the most user friendly software there is out there for property management. My favorite by far.

It is not as compatable with other systems like Yardi is that's why people tend to use Yardi more than MRI.

I have a variety of reports available to help me track rents, delinquency, budgets, and much more.

I feel you must have training to fully use this software, it is not self learner friendly.

MRI software is user friendly. It oesn't have a lot of bells and whistles but the basics work. Other products that have all the bells and whistles fail with the basics.

Report design is difficult, tutorials are not helpful. MRI support is very slow to respond and could take weeks or longer for a resolution.

1.We really like that you can get messages so many different ways.
2. We like that it records the call between maintenance and the resident on emergency calls.
3. It is great that you can record a message if you have a temporary change.

1. The call back feature that blocks the personal number is only available in the emergency maintenance mailbox. All other mailboxes it shows the phone number.

I really like there Central Overview Screen. This screen shows you all of the important information you need, in a quick and easy to read with great graphics. You can make custom reports with queries, which is extremely helpful in making business decisions. I use MRi software for all of my property management needs. I really like that it is a cloud software, so no matter where i am, i can log onto their software.

Some older residents complain about the online rent payment program, but i believe that is human error

I love the organization MRI used to keep our property running smoothly. I love that I can pull a boxscore to review our leads and know where our traffic is coming from. The reports make it easy to keep up with the multiple things going on at a property. This software keeps you updated, has too many wonderful features to list, and should be used at every property management company!

Because of the in-depth and multi-functional system, MRI can take some time getting used to and time learning. After some practice, MRI will be your best friend and you will wonder how you did it without it!

It is user friendly and has good reports and a big fan of the budgeting module.

In the MRIX I don't care for the bank reconciliation feature compared to the Windows version.

It is easy to use, you don't need to open multiple windows as all info and tabs are accessible. Easy to export to excel. Arranging columns and search option.

The mobile service is really slow, main system crashes every now and then and does run slow.

Various reporting functions and able to customize reports tailored to specific owners.

Not the most user friendly. I have used the software for over 12 years now and still learning new things.

The windows version is very user friendly. It's easy to navigate around, run reports, and pull up booked data

Our company loves the ease of the product, however it's very pricey. We only don't use it to its full capacity, so it would be nice if they would break down their pricing based off customer usage.

Ease of setting up resident files; accessibility of reports and ease of running reports. Ease of processing statement of deposits; works well and integrates well with other software products.

Works slowly and program often freezes.

The integration process was fairly easy. The software is very user friendly and the customer service is the best I've ever seen for such a product.

I don't have any complaints about this software.

I liked this software because I could print out reports to assist with negotiations with ownership.

It was a little difficult to learn at first but once I got it then I had a pretty easy time using it.

Ease of use, great way to track Accounts Payable, vendors, 1099s, invoices, etc.

Customer Service is a bit difficult, but once they finally find your account information, they are most helpful.

I used it for many years with a prior property management company. It was a larger company so there were many forms that were customized for us.

You have to "think" like MRI "thinks" to figure out some functionality, however it was easy to figure out once you have some experience with it.

I like the options it provides and the unified experience it offers. I enjoy the ability to integrate with other software if I do not pick one of their products. They have options for commercial and public options and are rapidly growing to support a larger market. They are also an international company and have been around for many years.

So far the only thing that seems to be a negative is that support is mainly pointing to documentation and training is pushed to be mainly web but this can also be a good thing to save money, time, and travel.