--- description: Detailed reviews on PRIME BPM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare PRIME BPM with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PRIME BPM Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Business Process Management Software](/directory/273/business-process-management-bpm/software) > [PRIME BPM](/software/112781/prime) # PRIME BPM Canonical: https://www.getapp.ca/software/112781/prime Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/112781/prime?page=2) > PRIME BPM is a cloud-based business process management (BPM) platform which is aimed at both business users and process experts. The software allows users to map, analyze, monitor, and improve their business processes centrally, from anywhere, at any time. > > Verdict: Rated **4.4/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PRIME BPM Map locking functionality ensures that only one user at a time can edit each process map. Parallel and series process approvals are supported, and approvers can select individual attributes or entire maps to approve or reject. Comments can be made on process maps, tasks, or attributes to request changes, with an at-a-glance summary of all comments made against a particular process, attribute, or tasks, and the ability to switch comments on or off when viewing process maps. A range of reports can be generated, including simulation reports, impact analysis reports, and process improvement reports, and users can customize report templates to suit their organization, and customize standard operating procedures (SOPs) by consolidating all work instructions for each task. Notifications can be switched on or off, and can alert users to process approvals or rejections, pending improvements, process audits or compliance matters which are due, overdue improvement tasks, inaccurate information, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 45 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PRIME BPM - **Location**: Brisbane City, Australia - **Founded**: 2015 ## Commercial Context - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Contact PRIME BPM for full pricing information. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Audit Management - Audit Trail - Business Process Control - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Customizable Fields - Customizable Templates - Data Import/Export - Drag & Drop - Mobile Access - Monitoring - Process Change Tracking - Process Modeling & Designing ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Business Process Management Software](https://www.getapp.ca/directory/273/business-process-management-bpm/software) ## Related Categories - [Business Process Management Software](https://www.getapp.ca/directory/273/business-process-management-bpm/software) - [Workflow Management Software](https://www.getapp.ca/directory/566/business-workflow/software) ## Alternatives 1. [Lucidchart](https://www.getapp.ca/software/9670/lucidchart) — 4.5/5 (2247 reviews) 2. [Zapier](https://www.getapp.ca/software/100222/zapier) — 4.7/5 (3043 reviews) 3. [viaSocket](https://www.getapp.ca/software/2077932/viasocket) — 4.8/5 (640 reviews) 4. [Visio](https://www.getapp.ca/software/91066/visio) — 4.5/5 (3279 reviews) 5. [Asana](https://www.getapp.ca/software/90584/asana) — 4.5/5 (13547 reviews) ## Reviews ### "PRIME BMP Review - Ben Sharrock" — 5.0/5 > **Benjamin** | *January 23, 2024* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Having BPMN will be useful in maintaining consistency across the organisation; this has previously been an issue so I am happy to have a solution through PRIME. > > **Cons**: Havent encountered any issues that that would impact the desired function so far. > > Customer Service and training has been brilliant. The portal is user friendly and the process is streamlined. ----- ### "A great process mapping solution" — 4.0/5 > **Erin** | *December 14, 2023* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: The BPM Foundations and Process Mapping Course and the Process Analysis and Improvement Course are an excellent way to learn the method of process mapping and gaining access to a process mapping tool. The team were wonderful in orienting me to the system and provided me with tips and tricks along the way. They also helped me with any questions I had in preparing a business case for the system. > > **Cons**: The team were wonderful to work with. No complaints. ----- ### "I enjoyed learning this new skill." — 3.0/5 > **Hailie** | *April 1, 2018* | Government Administration | Recommendation rating: 7.0/10 > > **Pros**: I enjoyed the clarity that comes with mapping a process. The training is invaluable in understanding the software and preparing you for the way a process should be mapped. > > **Cons**: Remembering where all the places for entry are. Having to ask others to check out to be able to use a library or update a process. > > Understanding and achieving clarity around our processes will be valuable for teams and for new staff. The transparency of process improvement opportunities will support communication. ----- ### "Best Process mapping product I've found and at really good value\! It's process mapping in 4D." — 5.0/5 > **Robert** | *April 5, 2018* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Takes process mapping and value saving to another level. No longer just mapping processes in Visio (2D), this tool provides; - The ability to identify non value add areas (great feature), - Submit changes via workflow for approvals, and - Make live updates and focus on areas of improvement. It also enables the organisation to meaningfully cost each of the processes mapped (bringing in team member salaries and time spent etc) which informs prioritisation of those processes where larger savings can be derived. Outcomes have been successfully used to support business case assumptions (cost/benefits). Great value license arrangement. Excellent and responsive support team, able to be onsite when convenient for the organisation. > > **Cons**: Must have an organisational owner to drive full value from the tool. However, on the positive, it more than compensates (in multiples) for the effort invested. > > Process 'non value add' visibility driving cost savings Integration assistance, mapping processes at both end of an integration provides a great insight as to gaps and differences between the organisations Transparency of processes and costs Support for business cases to drive improvements Ownership and accountability of processes. No knowledge is lost when key employees leave the business. ----- ### "Reseller and Partner Prime BPM" — 5.0/5 > **Sean** | *January 22, 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: PRIME is based upon fact-based information to make real-life decisions in a safe environment. The analyser module gives me the ability to be agile and make informed decisions without the risk of implementing prematurely, which is useful when showing businesses what they could be doing better and why. The collaboration module allows us to engage the people that need to be engaged, this is key because once employees are on board with change it is easier to execute and follow through until improvement. Collaboration on business process improvement can help businesses break down silos and align organisational and functional goals. Using best-practice lean sigma methodology, PRIME synthesises and analyses processes easily to facilitate improvement across all businesses > > **Cons**: Theres not much I dont like about this software if it helps create collaboration , continuous improvement , and ability to make businesses agile it wins the only caveat I have to this is client buyin and adoption to the softwear, like everything you get out of it what you put in. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/112781/prime?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/112781/prime) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data