--- description: Detailed reviews on Rocket.Chat based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Rocket.Chat with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Rocket.Chat Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Rocket.Chat](/software/112763/rocket-chat) # Rocket.Chat Canonical: https://www.getapp.ca/software/112763/rocket-chat Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/112763/rocket-chat?page=2) > Rocket.Chat is a reliable Enterprise Communication Platform for high-private team chatting and collaboration. Reduce operational costs and improve customer experience by centralizing messages from employees and external customers on the same platform. > > Verdict: Rated **4.3/5** by 156 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Rocket.Chat Create conversation channels for teams or projects to discuss ideas, share files, video call, and more with @mentions to tag individual users or entire channels and send automatic notifications. Ensure all data and content is safe with Rocket.Chat’s security measures including two-factor authentication, end-to-end data encryption, single sign on (SSO), and more. Talk to teammates or customers all over the world with Rocket.Chat’s real-time translation which uses machine learning to automatically translate chats into over 37 different languages. Ensure all files and conversations are retained with automatic, regular backups and conversation archiving so that important interactions can be easily found across all channels using the powerful search functionality. Customize Rocket.Chat to suit specific business needs thanks to the open source nature of the platform and open API. Users can add custom features, integrations, plugins, and more to adapt Rocket.Chat to business needs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 156 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Rocket.Chat - **Location**: Porto Alegre, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Rocket.Chat offers two pricing plans: Community: A free, self-managed plan designed for small teams. Enterprise: $7/user/month with a minimum of 25 users and $35/agent/month with a minimum of 5 agents. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audio Calls - Automated Responses - Autoresponders - Brainstorming - Canned Responses - Chat/Messaging - Chatbot Software - Collaboration Tools - Communication Management - Conferencing - Contact Management Software - Content Management System (CMS) Software - Customizable Branding - Discussions/Forums - Document Management Software ## Integrations (17 total) - Cloud Whatsapp - Collaboard - Confluence - Drupal - GitHub - Google Calendar - Google Drive - Google Meet - HubSpot CRM - Instagram - Jira - Jitsi - Pexip Video platform - Telegram - Twitter/X ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software) ## Related Categories - [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software) - [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software) - [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software) - [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software) - [Team Communication Software](https://www.getapp.ca/directory/1257/team-communication/software) ## Alternatives 1. [Slack](https://www.getapp.ca/software/91563/slack) — 4.7/5 (24046 reviews) 2. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5058 reviews) 3. [Microsoft Teams](https://www.getapp.ca/software/105615/microsoft-teams) — 4.5/5 (10940 reviews) 4. [WhatsApp](https://www.getapp.ca/software/2035411/whatsapp) — 4.7/5 (16297 reviews) 5. [Telegram](https://www.getapp.ca/software/114023/telegram) — 4.7/5 (6406 reviews) ## Reviews ### "As close as you can get to Slack without being Slack" — 5.0/5 > **Jesse** | *November 2, 2018* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Rocket Chat is, in my opinion, the best alternative to Slack that is available today. The best part about Rocket Chat is that you can install it on your own local servers so you're no reliant on someone else storing your data on their servers on the Internet. This can be particularly valuable for those who may distrust the Internet a good deal. Rocket Chat offers a wide variety of features that make it, again in my opinion, the best contender to face off against the Slack platform. > > **Cons**: Rocket Chat can sometimes be tricky or actually impossible to update and the features and settings can sometimes be a little difficult to understand what exactly they do. > > Overall I have been using Rocket Chat for over a year now and it's been a great tool for collaboration and communication internally. ----- ### "Rocket.Chat is an open-source discord or slack. A chat program you can host on your own server." — 5.0/5 > **Adam** | *June 15, 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Well, amazingly it's free for personal and commercial use. On top of that it works very well, and you can even deploy in a docker, which means you can get it up fast. It has tons of functions that you can integrate to compete with the discord and slack. Tons. Also, you can integrate bots, which seems like the latest thing. > > **Cons**: I can't really think of any Cons, except maybe not great for the technologically challenged. This software is robust, so you can get lost in settings pages if you don't know where to go. Still, I think anyone who can follow directions can get this working. > > I used this product as a secure chat interface to get away from facebook. ----- ### "Good corporate chat software, but it can be better" — 3.0/5 > **Verified Reviewer** | *January 30, 2020* | Banking | Recommendation rating: 6.0/10 > > **Pros**: This software has web version and desktop version. I can create private and public conversation groups. Colleagues mentioned in conversations receive notifications quickly. The icon library is large. > > **Cons**: - It is not possible to search for images and texts within the conversation. - Most of the time, I can't attach a file. - There is no library of the images exchanged. - It is difficult to locate old texts. - There is no sending of audios. - No voice and video conversations. > > I've used a lot of corporate chat chats. This is software that needs to be improved. It has few resources. ----- ### "Rocket.Chat the easy way of communicating" — 5.0/5 > **Joram** | *May 21, 2019* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: rocket chat allows multiple users to join and collaborate in channels that allows for free flow of communication on a regular basis, it is a very interactive tool for project managers to communicate to large number of people and to allow them to share information freely. one can also use rocket chat to send direct messages to users who have access to the rocket chat platformone can download rocket chat on the mobile platform both Android and iOS and on desktop both for Windows, macOS and Linux > > **Cons**: sometimes if the app fails you have to use the browser to log in > > a company may use rocket chart as its own patform or channel of communication and collaboration and it will be useful since its fast and friendly to use and work with ----- ### "User Friendly" — 5.0/5 > **Giridhar** | *February 8, 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Best User Interface Easy Installation and Easy to use Chat Bot Support Third Party Integration Public/Privates Rooms Can create ultimate number of groups Can also Display overall profile information Web Push/ Push Notifications (Automatic) Light Speed and fast responsive messenger Themes available > > **Cons**: Can add more themes and GIF images to it It'll be good if you share your recent updates on it like about your software updates or about your new versions > > I have been using Rocket.Chat web application since 11 months and still going god with it. Best responsive design and live push notifications and will intimate us through Mail if we needed. Can also display overall information about our colleagues in their profile section and can also avail 2-factor authentication if needed. Also have chat bot integration and third party integration ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/112763/rocket-chat?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/112763/rocket-chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data