RotaCloud Reviews

Sometimes creating rotas can be a hassle, but the algorithms of this software makes life easy and generates rotas with ease

It could take my job! Rotas are the one thing that takes time and patience, however this software eliminates that. It's a con, but a positive one. Sometimes as it's cloud, there is downtime

With a mix of full time, part time and seasonal staff working across 3 locations, preparing rotas was a nightmare. Rota Cloud makes this so much easier, faster and more accurate. It is incredibly flexible and easy to use and we can prepare in minutes, making sure the rotas are fair to staff, take account of holidays and other working restrictions, and monitor our labour costs as we do so.

There are some additionas we know are on the product road map we would like to see sooner, especially a daily hours total on the weekly rotas which would help us check we have the coverage we need, and a lock on current and old rotas to prevent accidental changes. However, there is virtually nothing we don't like about it.

Ease of use for making changes to the rota.
Prompt and helpful attitude to customer support via the online chat.

Perhaps the 'Availability' feature. Could be more intuitive.
Mobile version of software is slow on many occasions.

easy to use, can down load infomation, to update in various aways

some of the leave / holiday can be tricky to maintain is have staff on different contracts -

That I can continually change the rota and staff are notified instantly

I don't think there is anything I don't like aobut Rota Cloud. I use it the way I want. There are so many more features that I simply don't need. But It's good to see they are there.

easy to use, easy too apply, customer service too

not much to pick at really , it fits perfectly for what we need, maybe add a bit for self employed workers

With over 1000 members of staff, and 12 different Care Homes with separate locations RotaCloud ensures that we can keep track of our employees and pay them correctly. The reporting functionality is fantastic for Finance and Operations. The import and export tool is invaluable now and saves a lot of unnecessary time. Joel and his team have really helped us to get our business where it needs to be. We wouldn't use any other reporting tool. Our staff love that they can see their expected pay on the App and the ability to swap shifts. If any training is required the team are always on hand, which is a huge reassurance, when you have so many employees to manage.

The Bank Holidays being visible on the Rota would help. All of my other problems were solved quickly, thank you cust support!

Easy to use, Colleagues love it. Inexpensive

Nothing really. It has everything we need as a business

Ease of planning & inputting rotas, very easy to copy over weeks, notifications so team are aware of updates & changes.

gets expensive if you go even 1 member of staff over the threshold, maybe should be tiered

This is very easy to use, intuitive and gives good feedback re staff costs. The system is very flexible, adaptable and intuitive. RotaCloud has saved our staff hours and hours of time on planning rotas.

There is nothing really about the software that I don't like except perhaps the availability / unavailability input for staff could be a little easier to use. We have found some staff struggling to get that right which then has an impact on the validity of the rota. But, it's nowhere near a deal-breaker.

My main pro about this software is that it is fairly straight forward to use and has lots of great features including the capacity to clock in and out, put in leave requests and generally build and manage rotes. And it is exceptionally good value for money.

I don't really have any issues only suggests of what should be added. As the business owner, manager of my company and also an employee elsewhere that uses another software similar to this there are a few features that could massively improve rotacloud. I have listed my suggestions below;
- Messaging capacity - team should be able to message each other, their department, managers etc.
- Leave feature isn't as straight forward as could be. - Team should be able to just put a days request off in and select the actual times they are requesting off whether it be 10am-5pm (college, uni) or all day as currently all leaves go on like booking in a holiday.
- PLEASE ADD A DAILY LABOUR CARD REPORT!!! - this should include two sections am and pm that shows you who is on what shift, what department and any open shifts. - I am desperate for this feature as I currently create on myself so I can easily look in front of me as to who is working when. This report should also show each team members weekly hours, overtime highlighted in red, and a summary of the daily labour costs. - LOOK at Hot Schedules as their daily labour report is fantastic.

The user face is very simplistic and easy to set up an account or add a new employee. It's great that we can add multiple locations to the account as we have multiple stores across the North West, and how we can add employees to various locations rather than having to add the same employee numerous times to have their account set up at different locations (which we had to do on other apps) which makes it much easier for the employees to see when they are working as well as where they are working.

It would be helpful for the person who is managing the Rota to be able to see the weeks rota in full on the phone app (like you can on the desktop) by spinning the screen on its side as at the moment you can only see day by day and have to select the each individual day to see it all, however this isn't a major issue.

Managing a large GP practice and a standalone endoscopy unit we were struggling to inform staff of their shift patterns and find cover for annual leave and sickness. We needed to streamline the process and have easily accessible live up to date information available to staff and management in one place. Having searched online for a solution we decided to give RotaCloud a try. Prior to going live representative from RotaCloud kindly spent nearly 3 hours giving us an overview and answering all of our questions .

Being the NHS the only issue we sometimes experience is slow broadband speed, which can effect the system, however we do find it improves using Google Chrome.
The leave request system is a little clunky but the good thing about RC is that they listen to any issues and recommendations you may have and are continually adding new features.

Speed in which I can complete the Rota, the quick way I can allocate overtime / open shifts .
The ease for the zero hours team to decline and advise, the way rota cloud helps speed up the monthly payroll due to the ease of reports available.
Any staff queries are much easier to back track and confirm or amend.

Not being able to have a banked hours additional leave allocation area.

Not being able to stop staff being able to request leave if they are near the red allocation as we use hourly leave.

having to type in the break allocation ..ie not being able to set at time and break allocation then when you type in it. Should be able to reconise.

For future memo area to be more effective. See which staff member hasnt looked ... add attachments.

Its really user friendly for both employees & admins. We're a huge fan of being able to add notes to employees shifts, it's handy for keeping staff in the loop. The reports make it easy to monitor the amount of hours staff are doing. For us the best thing is being able to have separate departmental rotas but them being available for other departments to see.

There are a couple of features that you can't access from the app or a webpage on your phone (eg the reports on staff hours) but that's only a really minor thing all works fine from a computer or tablet.

I love the ability to copy and paste weekly rota's I love the fact that I can see where my staff are when they clock in using the GPS, most of my staff work remotely in other people's home caring for them this safeguards them that staff are there providing the correct levels of care which the client are paying for, all in all its such a great system

There is no negatives this has made my life so much more easy, it allows me to manage staff , sending them tasks on their allocated shift, it allows much better communication, it safeguards my clients.... Its just BRILLIANT !!!

Very easy to click and drag shifts around, to copy weeks, to keep an eye on staff costs wages, and cuts out the middleman in terms of staff being able to organise their own shift cover, with it being signed off by a manager.

Currently there's not an option to store template weeks, but I know from their recent FAQ page that it's something RotaCloud are considering. Sometimes the app seems to show an out of date staff list which has made it tricky for people to swap shifts directly form the app. Overall, nothing big.

I love the fact that it is easy to access and everyone can see shifts that need covering, who’s where and also that you can leave notes for the staff on duty at the next shift. Trying to work out best place to record things when there’s a lot of part time shift workers is always a problem and RotaCloud has fixed this! Couldn’t do without it now.

The only downside is having to scroll through weekly to get to the rota a few weeks/months in advance. This is time consuming and hopefully they will develop a drop down calendar soon..? Thank you in advance!

Ability to monitor staff shifts
Ability to upload shifts
Independent and easy to use application
user friendly
Easy to set up new users
Can monitor annual leave and sickness
Permissions to access other service rotas when on call

Honestly I have found no real issues or concerns with rota cloud.

Very easy to use, scheduling is easy with lots of time-saving tricks. The "open shift" feature is a lifesaver for filling gaps in the rota!

It would be good to be able to limit "open shifts" to certain employees, or allow certain employees access for a set amount of time before the shift becomes available to other people (eg. so employees could pick up open shifts as overtime before locums were able to see them and pick them up at a premium rate).

What I like most about the product is the ease of use, it does the basics and ticks all the right boxes.

None really to be fair Rota Cloud has never given me any problems.

Really good drag and drop, reports, onboarding, pretty much everything

It could do with a few more features - such as staff able to write reports in the app or desktop.
a chat feature. etc
terminal and clocking in and clocking out was a headache setting up before - hopefully it has improved now.

Easy Rota creation and management
Excellent functions for staff management and attendance monitoring
Good value as we can manage all 13 of out outlets under one account and subscription.
Active development and communication with customers

Still lacks a few features like TOIL tracking and labour vs projected sales reports.
Doesn't yet integrate with iTrent natively.

This software is everything and more. Easy to use, understand, navigate and most of all so practical.
Value for money - one stop everything!

Would prefer an email invoice every month rather logging on to download and save.
Apart from that everything is great.

I like how easy it is to make a rota and see the financial side of things quickly and easily. I like the quick and very responsive feedback when I have been unsure of anything on the soft ware.

I don't like that the weekly hours doesn't include any annual leave staff have taken, as I then have to add that manually on another spread sheet, where all other rota issues are managed by the Rota Cloud soft ware.