---
description: Detailed reviews on Keela based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Keela with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Keela Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Nonprofit Software](/directory/775/nonprofit/software) > [Keela](/software/112165/keela)

# Keela

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> Keela is a fundraising CRM that unifies fundraising and donor communications. Keela’s uniquely powerful solution bridges the gap between fundraising and comms, allowing nonprofits to improve donor relations through targeted, multi-channel approaches.
> 
> Verdict: Rated **4.3/5** by 314 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Keela

Users can manage their list of donors, projects, and contacts, as well as perform any email marketing all from the same platform.&#10;&#10;The centralized dashboard and inbox give users an instant snapshot of their responsibilities, allowing them to stay on top of their various tasks, follow-ups, and messages.&#10;&#10;Keela’s CRM system allows users to manage their contacts, and track their relationships and latest donation activity.&#10;&#10;Users can collect donations securely as well as issue receipts and thank you notes to donors automatically.&#10;&#10;Campaign management tools help users design and send marketing material to supporters, as well as monitor campaign engagement.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 314 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Aplos
- **Location**: Fresno, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$160.00
- **Pricing model**: Usage Based
- **Pricing Details**: Keela offers tiered pricing plans based on the number of contacts managed. Pricing is displayed in US Dollars (USD).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- ACH Payment Processing
- Access Controls/Permissions
- Accounting Integration
- Accounting Software
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Approval Process Control
- Budget Management
- Budgeting/Forecasting
- CRM Software
- Calendar Management
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Campaign Segmentation
- Collaboration Tools
- Committee Management
- Communication Management

## Integrations (11 total)

- Aplos
- BitPay
- Eventbrite
- Gmail
- Mailchimp
- PayPal
- QuickBooks Online
- Raisely
- Stripe
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software)

## Related Categories

- [Donation Management Software](https://www.getapp.ca/directory/167/donation-management/software)
- [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software)
- [Fundraising Software](https://www.getapp.ca/directory/169/fundraising/software)
- [Nonprofit CRM Software](https://www.getapp.ca/directory/1517/nonprofit-crm/software)
- [Nonprofit Project Management Software](https://www.getapp.ca/directory/2875/project-management-software-for-nonprofits/software)

## Alternatives

1. [Givebutter](https://www.getapp.ca/software/114523/givebutter) — 4.8/5 (872 reviews)
2. [Donorbox](https://www.getapp.ca/software/108833/donorbox) — 4.8/5 (625 reviews)
3. [DonorPerfect](https://www.getapp.ca/software/91736/donorperfect-fundraising-software) — 4.5/5 (1436 reviews)
4. [Zeffy](https://www.getapp.ca/software/2046275/zeffy) — 4.8/5 (482 reviews)
5. [Bonterra Network for Good](https://www.getapp.ca/software/2035471/network-for-good) — 4.6/5 (937 reviews)

## Reviews

### "Keela has been highly responsive and quick to evolve to meet the practical needs of its customers." — 5.0/5

> **Leigh** | *January 11, 2018*
> 
> **Pros**: I like the simplicity of Keela however, it's important to point out that the simplicity doesn't compromise how useful the tool is. They've stripped down the CRM model to make it exactly what fundraisers at small and medium size charity need and got rid of all the extra widgets that just make tracking donor data unnecessarily complicated. &#13;&#10;&#13;&#10;We have also greatly appreciated the quick response time of the support team. Multiple features that we have suggested would be useful have shown up in new iterations of the product and the team regularly checks in with us to make sure that we are happy.
> 
> **Cons**: The dashboard isn't the best. I would appreciate being able to customize it to be able to see the information that is important to you at a glance.

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### "Powerful Engagement Tools Backed by Helpful Support" — 5.0/5

> **Angela** | *May 19, 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Keela is very user friendly, and the features are perfect for tracking donor interactions and maintaining engagement with donors and volunteers alike. &#10;The email bcc/fwd feature is amazingly helpful.
> 
> **Cons**: I can't email both or all members of a household at once. If I filter a report and then export it, it navigates from that filtered page and if I want to back and review it, I have to put all the filters back in.
> 
> It's been good. Definitely a learning curve at time, but the 1:1's that I've had with our representative have been very useful for asking questions and troubleshooting problem areas.

-----

### "Functionality Needs Improvement" — 3.0/5

> **Stephanie** | *May 19, 2026* | Mental Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: The integration with stripe and ease of creating the donation landing page for our website and the communications to donor.
> 
> **Cons**: Running reports is clunky and not user friendly. There are too many steps to take to get layered data based on the fields I am needing.
> 
> I have all the basic skills to run reports and get the information needed but wish the interface was more user friendly and easier to use. I don't want to have to download every time I need raw, shareable data.

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### "Get it all done\!" — 4.0/5

> **Jared** | *May 21, 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: It has good functionality over so many functions. We can do just about everything we need to across of non-profit needs.
> 
> **Cons**: None of the tools are specifically good at anything. Example: the email interface leave alot to be desired.
> 
> Have had no major issues with the platform and feel so confident in doing whatever it is that we need to do

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### "Everything in one Place\!" — 5.0/5

> **Margaret** | *May 21, 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: I like that it has all the elements we need to manage our nonprofit functions in one place and is easy to use.
> 
> **Cons**: There is one feature, being able to do customized donor letters on the fly that would be really nice. There is a pretty easy work-a-round but that is one thing we'd like to see.
> 
> We have been using it for over 5 years and manage about 1,000 contacts now. It makes it easy to communicate with our volunteers and donors and manages all of our donations, tax letters, and interactions quickly and easily.

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## Links

- [View on GetApp](https://www.getapp.ca/software/112165/keela)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/112165/keela> |
| de-AT | <https://www.getapp.at/software/112165/keela> |
| en | <https://www.getapp.com/nonprofit-software/a/keela/> |
| en-AE | <https://www.getapp.ae/software/112165/keela> |
| en-AU | <https://www.getapp.com.au/software/112165/keela> |
| en-CA | <https://www.getapp.ca/software/112165/keela> |
| en-GB | <https://www.getapp.co.uk/software/112165/keela> |
| en-IE | <https://www.getapp.ie/software/112165/keela> |
| en-NZ | <https://www.getapp.co.nz/software/112165/keela> |
| en-SG | <https://www.getapp.sg/software/112165/keela> |
| en-ZA | <https://www.getapp.za.com/software/112165/keela> |
| es | <https://www.getapp.es/software/112165/keela> |
| es-CL | <https://www.getapp.cl/software/112165/keela> |
| es-CO | <https://www.getapp.com.co/software/112165/keela> |
| es-MX | <https://www.getapp.com.mx/software/112165/keela> |
| fr | <https://www.getapp.fr/software/112165/keela> |
| fr-BE | <https://fr.getapp.be/software/112165/keela> |
| fr-CA | <https://fr.getapp.ca/software/112165/keela> |
| nl | <https://www.getapp.nl/software/112165/keela> |
| nl-BE | <https://www.getapp.be/software/112165/keela> |

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