Operto Teams Reviews

Detailed multi-calendar allows us (and our teams in the field) to easily visualize 100+ properties from a single, birdseye view.

Task management automations are easy to setup for housekeeping.

Limitations with invoice creation and quality of the API connection with our Property Management Software. Overall, the system works just fine but we wish VRS had a few more tools to connect our tasks with our maintenance pipeline and revenue.

We love how customizable it is to our business and the integration went easily with Ownerrez. It automatically arranges cleanings/inspections which helped free up A LOT of time. We are able to put specific instructions/requests for each property for the cleaner so nothing gets missed. Customer service is always nice, helpful and respond in a timely manner.

It takes a bit of time to update the system once a change is made.

*We wish there was an SMS messaging system we could send out to our vendors/cleaners regarding last minute changes/notes they need to be aware of.

I love how we can link our vacation rental owner schedules directly to our scheduling calendar. I like the ease of making changes on the calendar, and I really like how simple it is to communicate jobs and notes to staff.

We are in communication with the development team at VRS about a couple of additional features we would like to see. But that’s only because we’ve added residential cleans, on top of our vacation rentals. As for vacation rental cleaning management software, I couldn’t ask for anything more.

Easy to use vacation rental management. Everything from managing scheduling, guest services app, and door management.

Its great. Look forward to the updates to the guest app since it is still fairly new.

I like the innovative features and thoughtfulness that went into the design. It is comprehensive, thorough and covers a wide range of options for any business.

The learning curve seemed a bit steep initially because the program is so vast. However, with the help of both [SENSITIVE CONTENT HIDDEN] and some extra one-on-one training, we were able to move past our first few baby steps and grow more comfortable with all the features.

I love the schedule calendar, the finish checklists, booking calendars and being able to put in bulk dates for bookings.

Sometimes I’ll have something set on the scheduler and then the next time I’m in cleans go back to the original day and I have to redo the schedule.

Also I wish there was a way to see notes cleaners leave on the email for completion rather than logging in.

Th software is incredibly flexible. With all the different types of tasks you can really make the software schedule any kind of task around bookings, before bookings, between bookings, etc. Once setup it truly makes it easy. I am starting to see how much of a time saver the software can be as we scale up.

Some of the setup can be a little bit repetitive but they do have tools to make this easier.

For my company, the ease of automatic integration and scheduling is the best part of this software. I do not have to worry about making a weekly schedule for my staff or getting the information from clients. It has saved both time and money.

I feel that the overall layout could be more user friendly. It can be somewhat difficult to navigate between each tab/task.

VRS is great mainly because you can customize it pretty easily to your needs. Most other softwares force you to use their methods and processes, but that just isn't feasible for many companies. VRS provides a high level of customization and has all the tools you need to run your operations efficiently.

The user interface of the product could use with a facelift. However, the most important thing is that its highly functional.

It has saved me hours of time which I would of had to communicate with my staff. It allow the cleaning staff, hot tub employee and snow removal staff to be up dates at the time of reservation. You can add special instructions to the staff with out having to send another email separate.

The range of parameters than can be customed in this software is amazing. It can be really tailor-made to your business. We don't dare to count the amount of time we saved since we started to use VRScheduler. It also helps to reduce human mistakes.

Not easy to use on a smartphone. Can be hard to learn using by yourself (this is not the most user-friendly but their support team is amazing and it balances this con).

I love how CEO created a very practical and sophisticated software program that is not only easy to use but is essential for this line of work. This particular software has the capacity to Streamline all of the day to day operations as well the ability to sync calendars form various booking platforms.
It makes my life much easier and is essentially error proof. One of the best things about the VR Scheduler is that you have the option to utilize only the features that best suite your company's needs... making it feel tailored made just for you.

There were a couple of confusing set-up features upon the initial set-up. Although CEO was very quick to modify what was not pertinent for my company.

What would take me 4+ hours of scheduling only takes me 10 minutes now.

There could be more customizing for schedules.

The automation and level of customisation available make this a very powerful piece of software for property managers. The amount of time and the reduction of human error has made such a positive impact on our operations. The buy-in from all of our employees has been extremely positive.

The set-up was a bit more time consuming then I had originally anticipated, however well worth the time invested. In regards to ease of use, the program is very user-friendly for the average user. Learning to navigate the automation rules was something that took some trial and error, but that is also due to the power of how many options you have. Support was always available to assist when needed.

I love how easy it is to use! And how easy it makes our lives as owners and our cleaners as well!

Truly I really have no found any cons about it.

How easy the learning curve was for staff and employees. Love the ICal link for VRBO and Airbnb
Best points scheduling and quick reports. Very affordable for all it does.

We are very pleased It does exactly what we purchased it to do for us