Zoom Workplace

4.6 (14,160)
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Zoom is an all-in-one collaboration platform

Overall rating

4.6 /5
(14,160)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support Software
4.4/5

96%
recommended this app
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14160 Reviews

Ada
Ada
Overall rating
  • Industry: Research
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Zoom has removed the burden of distance

Reviewed on 2025-01-04

I started working with Zoom during the pandemic when I was a lab research assistant and we needed...

I started working with Zoom during the pandemic when I was a lab research assistant and we needed to have several meetings. Zoom made it so easy and kept our workflow smooth. We could easily work on several projects together. I have continued to use Zoom as a freelancer for meetings and tutoring and also job interviews and have never been disappointed. I also like the breakout rooms feature that make it possible to have multiple separate meetings in a group discussion.

Pros

I love how Zoom has made being in more than one place at the same time so easy. Clear communication, high quality video and audio and ease of screensharing are other features that I appreciate. The light adjustment is amazing. I don't need to worry about having an external light source. I also like all the background options that create a nice setting and also protect your privacy.

Cons

There is a cap on the number of attendees for free Zoom which is understandable. I haven't had any significant problem with Zoom.

Tyler
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

A Zoom Overview - From a Digital Marketer and Small Business Owner

Reviewed on 2024-11-15

Zoom workplace has been integral to my professional life both with my digital marketing job and...

Zoom workplace has been integral to my professional life both with my digital marketing job and with my own business. Being able to meet virtually with my international team has opened up the doors for stronger bonds and communication.

Pros

Zoom Workplace makes it quick and simple to set up Meetings that integrate well with the Google Calendar. It has personally helped me immensely with my career to be able to meet my teams virtually, as we are international. The Chat feature during meetings helps a lot in terms of being able to send links within the Meeting itself, rather than another third-party service.

Cons

For my business, we save on operating expenses by using the free version of Zoom Workplace. However, this comes at the cost of Meetings having a 40 minute timer before it kicks everyone out. This can be remedied by simply rejoining using the same link, or setting up a new meeting. Even so, this timer is an unnecessary hindrance that makes us look unprofessional. If Zoom lets up simply rejoin to reset the timer, they should just increase the timer duration to at least an hour or remove the duration to begin with.

Alternatives Considered

Google Meet

Reasons for Switching to Zoom Workplace

Unlike Google Meet, Zoom Workplace doesn't heat up my laptop significantly, nor does it lag. It seems that Zoom Workplace is a more lightweight application in comparison, making it compatible with more devices.
Carla Shane
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Zoom Workplace for Our Business

Reviewed on 2025-01-10

I hope that they can make changes on its interface, make it easy to configure for new users

I hope that they can make changes on its interface, make it easy to configure for new users

Pros

I like the different features on zoom meeting and the color coding in the calendar

Cons

Too complicated to use and we had problems with having our clients attend the zoom meeting

Alternatives Considered

Google Workspace

Reasons for Switching to Zoom Workplace

We're currently weighing on what works best for us between the two
Brandon
Overall rating
  • Industry: Computer & Network Security
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Zoom workspace is a great soft phone and web conferencing tool

Reviewed on 2024-12-10

Very good. Use it for several hours daily.

Very good. Use it for several hours daily.

Pros

An all in one package for soft phone and web conferencing. Easy to use.

Cons

Sometimes hard to train new users on where to look for option buttons in the webconferences.

Lindsay
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

There’s nothing better than Zoom

Reviewed on 2025-01-04

I’ve been using Zoom business for years and I couldn’t live without it.

I’ve been using Zoom business for years and I couldn’t live without it.

Pros

That ease of use, third party integration, ability to add on multi language captions and multi format recordings.

Cons

That it’s really difficult to cancel business licenses.

Alternatives Considered

WebinarJam

Reasons for Switching to Zoom Workplace

It has more capabilities along with different meeting formats and settings.
Carl
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Friendly platform for team projects and remote presentations

Reviewed on 2024-12-08

Zoom has been a game changer when demonstrating something to clients or when working on a problemati...

Zoom has been a game changer when demonstrating something to clients or when working on a problematic project that need input from workers in different locations. It makes it easy to share files, brainstorm, share screen for presentation and discuss matters using the video call features.

Pros

I like Zoom because it offers many collaborative tools including video calls and a whiteboard for collaboration. It also allows screen-sharing, where one of us can present ideas or explain how to do something. It is easy to set up and their customer care responds reasonably fast.

Cons

Sometimes video calls disconnect unexpectedly, which might affect collaboration. We have also had instances where we hear the echo of the person speaking or presenting. It relies on the internet so poor connection can frustrate y ou.

Josh
Overall rating
  • Industry: Public Safety
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Virtualizing Meetings and increased attendance

Reviewed on 2024-12-05

Overall the product has served its purpose well and allowed for a virtual integration to what would...

Overall the product has served its purpose well and allowed for a virtual integration to what would have been a much more restricted environment.

Pros

IT works well and is easy to setup and configure meetings. =

Cons

Meetings hit cap numbers and constant app patching can lead to delays and connection issues.

Alternatives Considered

GoTo Meeting and Google Meet

Reasons for Switching to Zoom Workplace

Interface was familiar and the name was trustworthy to those outside of the agency and space.
Himanshu
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Free Meetings. Works well in less network stability.

Reviewed on 2024-12-16

Overall good, highly recommend. Moreover can do free meetings.

Overall good, highly recommend. Moreover can do free meetings.

Pros

When there's a little low network, then video get stuck (fine) but zoom give us whole talk that was done during the unstable network, which really help to understand where the conversation is going.

Cons

Didn't find any so far. Just switched from Google Meet.

Apurav
Apurav
Overall rating
  • Industry: Financial Services Software
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Reliable Virtual Collaboration Tool

Reviewed on 2025-01-13

Overall, zoom is a great app for virtual collaboration

Overall, zoom is a great app for virtual collaboration

Pros

Great video quality, seamless virtual meetings

Cons

Sometimes it shows some connectivity issues.

James
James
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Satisfactory solution

Reviewed on 2024-12-11

Satisfactory. It does the job but clunky compared with Microsoft teams for example.

Satisfactory. It does the job but clunky compared with Microsoft teams for example.

Pros

Ease of use. Intuitive and stability all key factors

Cons

Expensive when using for large groups. Also free version times out after 60 minutes.

Nahid
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good program

Reviewed on 2024-08-09

At one point I was holding a meeting with the entire family and we were talking remotely in a...

At one point I was holding a meeting with the entire family and we were talking remotely in a meeting room. My experience with the program was the most during the Corona crisis.

Pros

I liked the direct call feature in meetings during Corona. It was very useful.

Cons

In many meetings, there was a specific time for the meeting, and the meeting had to be closed to get us out of the meeting because the allotted time had ended. It was a bad thing.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Zoom makes my world truly connected!

Reviewed on 2024-08-16

An amazing tool that allows me to connect with others all over the world.

An amazing tool that allows me to connect with others all over the world.

Pros

I love that I can have virtual meetings with my family and clients all over the world. Makes my world truly connected.

Cons

On a few occasions, I have experienced technical difficulties like others not hearing me on the Zoom call even when the audio test shows that the microphone is working. Hasn't happened often but when it does it can be frustrating.

Jesse
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Zoom Workplace With All Modules

Reviewed on 2024-11-17

Being confidant on encrypt UC, UCaaS and and LVS services. Fundamental and advanced features for...

Being confidant on encrypt UC, UCaaS and and LVS services. Fundamental and advanced features for task and team scheduling, client and employee engagement as well as session recording.

Pros

Quality full 3Divii VC, web and audio VOip native calls. Simplified setting and plugins for everyone.
Possession of pre-made blocks (custom LMS) for drag and drop easing rich text editor. Being lightweight to integrate simply with other IT product tools.

Cons

Since it has fully improved my growing firm, I have zero regret to air.

Tung
Overall rating
  • Industry: Utilities
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Secure, worry-free solution with crystal-clear features.

Reviewed on 2024-11-20

Promotes communication, collaboration and elevate customer experiences all in one solution.

Promotes communication, collaboration and elevate customer experiences all in one solution.

Pros

Designed for flexible work, Zoom Workplace has simplified our online meetings with enterprise grade security which is perfect for any work. I would highly recommend Zoom.

Cons

The free version is very limited in terms of time. For smaller teams, it would be expensive to use the paid version.

Maryanne
Overall rating
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Effective Communication Platform

Reviewed on 2024-11-18

It delivers information faster and more easily.

It delivers information faster and more easily.

Pros

I love the BIM software for it is a fantastic real-time text solution for communications. The rapid nature of this massages make it more effective because they address people faster unlike using your personal number.

Cons

There is definitely nothing that is a problem with Zoom Workplace.

Titilayo
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Connect virtually with zoom workplace

Reviewed on 2025-01-22

Ive been using zoom workplace for 3 years and it has been so useful to us
The customer care is on...

Ive been using zoom workplace for 3 years and it has been so useful to us
The customer care is on another level
The qualities of audio and video are so high
Highly recommend it

Pros

It has enabled me manage my calendar
It has helped me communicate with ny colleagues via video conferencing
It has contributed to me collaborating with ny clients and my colleagues virtually

Cons

Sometimes there can be audio lags
Zoom Workplace has been of great help to me and my colleagues no major problems

Ray
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

MD’s Zoom Workplace POV

Reviewed on 2024-12-04

Pros

I like that Zoom Workplace streamlines corporate meetings online, enhance team collaboration and support large file sharing in one place.

Cons

There is no daunting aspect which I have ever come across while using ZW.

Sagun
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Zoom for every Meetings

Reviewed on 2025-01-15

Overall, its a great all in one application which gives me video, audio, text messaging, screen...

Overall, its a great all in one application which gives me video, audio, text messaging, screen recording/sharing and accessing the recorded files very easily. It’s a platform that genuinely simplifies communication while boosting efficiency.

Pros

First is its user friendly interface, meaning anybody can use it with minimal training (even without training). The "Share Link" feature of zoom makes it so easy to share the meeting room with the clients and they can join directly with one click to the link(avoids all the hassle to input the zoom meeting details).
The video conference is so crisp with very clear audio. I also liked its real time chatting feature while on meeting.

Cons

I have been using Zoom mostly for video calls/meetings and i haven't face any issue at all until now. Except for when your internet is slow, video quality might go down but other than that, its perfectly fine.

Ibrahim
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

My Journey with Zoom Workplace Ever Since Uni

Reviewed on 2024-08-07

Handling corporate meetings online with Zoom Workplace saves time and boost ROI.

Handling corporate meetings online with Zoom Workplace saves time and boost ROI.

Pros

Zoom Workplace offers HD video and DOLBY voice quality when conferencing.
It has a mobile application that allows me to schedule, join and attend meetings from anywhere on the go.

Cons

Even if I experience a bug, it barely last more than an hour before it is rectified.

Vania
Overall rating
  • Industry: Accounting Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

My Overall Overview of Zoom Workplace

Reviewed on 2024-11-19

Large file sharing.

Scheduling meetings automatically.

Instant messaging.

Large file sharing.

Scheduling meetings automatically.

Instant messaging.

Pros

Zoom Workplace centralize meetings management which saves time and lead to high productivity in my organization.

Cons

It is nearly a decade now and I have never encountered challenges when using Zoom Workplace.

Samuel
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Why I Prefer ZW for A/V/W Conferencing 📆

Reviewed on 2024-09-04

Pros

Zoom Workplace streamlines online meetings procedures in one place by enhancing HD video calls over stable internet connection.

Cons

Premium version is quite pricey, but it is worthy the impact we get in my organization.

Naftaly
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Quite Pricey but Most Robust A/V/W Conferencing Tool

Reviewed on 2024-11-27

Pros

Zoom Workplace is the most robust tool for internal communications and video conferencing.
It has a mobile application which works perfect for me when it comes to conducting online meetings.

Cons

Apart from pricing which is exaggerated for SMEs, I do not have any other burning issue.

Anthony
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Futuristic Tool for A/V/W Conferencing: Zoom Workplace

Reviewed on 2024-11-22

Pros

Zoom Workplace is the main backbone tool for web conferencing in my organization.
I like that it has both cloud and on-premise applications.

Cons

At the moment, I do not have any flaw which I encounter when using ZW.

Verified Reviewer
Overall rating
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Zoom Workplace: A Game Changer for Team work and remote Collaboration.

Reviewed on 2024-06-06

My peak of experience with Zoom Workplace has been affirmative because I have found that, it's...

My peak of experience with Zoom Workplace has been affirmative because I have found that, it's reliable platform and user friendly platform for conducting Webinars, Zoom virtual meetings and day to day training sessions.

Pros

What impressed me most about Zoom workplace includes it's ability for easy connecting with others and clients remotely, the convenience of virtual meetings ,the screen sharing feature and the overall user friendly interface which are ever perfect.

Cons

Didn't like some technical glitches, connectivity issues and fatigue from long video meetings.

Daisy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A Must Have A/V/W Conferencing Program: Zoom Workplace

Reviewed on 2024-12-04

Pros

Zoom Workplace gives me the ability to conduct corporate meetings online.
I like that it offers DOLBY voice and HD video quality when conferencing.

Cons

I mainly rely on Zoom Workplace for 24/7 and I find nothing overwhelming.