Fracttal

4.6 (1,305)
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Fracttal One is full control for your maintenance management

Overall rating

4.6 /5
(1,305)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support Software
4.6/5

96%
recommended this app
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1305 Reviews

Ana
Ana
Overall rating
  • Industry: Facilities Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Fracttal Appreciation

Reviewed on 2020-04-14

- Good software that facilitates account management.
- Facilitates the ordering of assets and...

- Good software that facilitates account management.
- Facilitates the ordering of assets and services to be executed.

Pros

- Provides kpis of services executed in real time.
- Facilitates obtaining information on the assets of a headquarters.
- Manage statistical tables with true information on the asset and client.

Cons

You do not have the option to export the Classification + cost fields in a single excel.

FERNANDO
FERNANDO
Overall rating
  • Industry: Mining & Metals
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

The Beginning of your Job

Reviewed on 2019-06-11

All report from our company to the customer are based in fracttal reports, with the WO we show the...

All report from our company to the customer are based in fracttal reports, with the WO we show the customer the works done, the emergencies attending , the time taken to solve the problems, the items we use with thw prices.......

Pros

It is possible to make a lot of reports with all options that "Configuration" can offer, you begin to build your Fracttal Universe, estabilishing all parameters to your future works and reports to the customer, in as much as economic and operational environment. Also is very useful to estabilish the cost worker/hour plus the cost of items used you are able to know whayt you spent in each work.

Cons

All information that you have to fill, then if you do your excell document and export to Fracttal with the same columns and names it is very easy, but with human resources, machines you attend, all warehouse you have...... it takes a long time.

Luis
Overall rating
  • Industry: Food & Beverages
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Good execution

Reviewed on 2018-07-05

Pros

This software working in the cloud in the web explorer and the app for android and iphone is good for the technician.

Cons

The planing task and the spare parts control is really basic. They Need devoloper in the spare parts manager

Matías
Matías
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good software

Reviewed on 2020-02-17

It's a good online responsive software and we can use in all mantenances that the have with our...

It's a good online responsive software and we can use in all mantenances that the have with our clients.

Pros

We can use it in the maintenance of different lines of business that we have in the company, which allows us to customize it especially for each type of maintenance

Cons

They do not deliver much training on the ground at the start-up, although they have a lot of tutorials on YouTube to train

Alan
Alan
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Use of fracttal in my maintenance planning

Reviewed on 2018-12-03

As mentioned earlier, Fracctal is very useful and practical at the time of tracking teams and thus...

As mentioned earlier, Fracctal is very useful and practical at the time of tracking teams and thus get KPI to perform a proper maintenance planning.

Pros

-It is possible to add all the assets of my plant and track each one of them, obtaining the relevant indicators for my maintenance planning.
- It is easy to use, program and define the information of my assets.
- It is very complete, more than any other ERP that you have used.
- It is possible to attach additional information to each asset such as plans, photos, maps, procedures, etc.

Cons

- The currency value information is not updated automatically, but must be done manually.
- The cost of the service is monthly and increase according to the number of users we use.

Cristián
Cristián
Overall rating
  • Industry: Civil Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

THE BEST SOFTWARE FOR MAINTENANCE AND SOMETHING ELSE

Reviewed on 2020-02-13

Pros

ITS EASE OF USE AND ACHIEVING GREAT RESULTS IN FEW STEPS, MAKE IT A GREAT ALLIANCE AT THE TIME OF MAINTENANCE, THAT WE ALSO HAVE TOOLS AS WINERY, KPI'S AND FINANCIAL

Cons

YOU DEPEND ON THE INTERNET TO ENTER YOUR FUNCTIONS AS IT IS A SOFTWARE IN THE CLOUD, BUT YOU CAN DO THE WORK IN OFFLINE MODE

Cristy
Cristy
Overall rating
  • Industry: Plastics
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Fracttal it´s a good CMMS for my organization

Reviewed on 2020-06-23

In my experience it has helped me manage maintenance in a computerized way.

In my experience it has helped me manage maintenance in a computerized way.

Pros

What I like most about this system is that I can have quick access to information and generate reports for data analysis.

Cons

What has cost me a lot is to adapt it to my needs, in accordance with what my customers ask me.

Guillermo
Guillermo
Overall rating
  • Industry: Environmental Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Asset Management focus CMMS Fracttal

Reviewed on 2019-10-10

In comparison with other CMMS systems that I have used as Maximo, Oracle, IFS, SAP etc, my...

In comparison with other CMMS systems that I have used as Maximo, Oracle, IFS, SAP etc, my technicians use it without any problem and besides that it is focused on zero paper, it can be even, completely digital.

Pros

Completely friendly software, very easy to use and carry out proper maintenance management, which has allowed me to control my assets in a precise way.

Cons

The external support that for occasions is necessary to have in place.

Emmanuel
Emmanuel
Overall rating
  • Industry: Machinery
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Powerful Asset management

Reviewed on 2020-04-23

Pros

-Easy to use
-Cloud platform and mobile app enabled
-Analytics tools
-Bot chat helper
-API solution for fast integration
-Unlimited storage for assets and documentation
-Multilenguaje
-PowerBI solution

Cons

-Requires some expense inversion to have more users.

Luis
Luis
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Fracttal helps to organize your maintenance department, reducing costs and increasing quality

Reviewed on 2020-02-11

Pros

Fracttal is one of the most powerful CMMS in the market. It improves dramatically the productivity of the maintenance team organizing predictive and preventive tasks, registering all the events and providing complete reports for data analysis. When you use it you will increase your clients satisfaction and will reduce costs.

Cons

User reports are very powerful but can not be saved for future use, so you have to redo it each time.

Victor
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent software

Reviewed on 2021-04-19

It is an easy tool to implement and use as well as it brings many tasks that can be automated

It is an easy tool to implement and use as well as it brings many tasks that can be automated

Pros

That is very easy to implement and intuitive. The visual aspect of the graphics and information you have make it easier to analyze.

Cons

That there are times when you are working and you leave the program

Daniel
Overall rating
  • Industry: Facilities Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Awesome Software. The Best EAM/CMMS In the Market

Reviewed on 2018-01-05

Reduce downtime. Increase productivity. Improve relationship with our customers. Improve Purchase...

Reduce downtime. Increase productivity. Improve relationship with our customers. Improve Purchase process. Better Human Resource control.

Pros

I have been using differents asset management software in the last years and by far, Fracttal is the easiest to use and to implement. It is full of functionalities, I love the mobile app, and the price is a no brainer.

Cons

Do not have any. Maybe I would like to improve the quantity of KPIs in the BI Module. I know I can build them using APIs, but if they are native in the software is better for our customers.

Gerson
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Ninty of a hundred

Reviewed on 2018-01-03

Quick way to have statistics and the possibility to creat parameters according our needs, so it is...

Quick way to have statistics and the possibility to creat parameters according our needs, so it is like a customized software

Pros

That is online so we can follow all the operations in real time and also its friendly user interface

Cons

No personal database and no possibility to have more than one logo and company profile. Nowadays many companies work as a group with more than one brand in the bussines so it would be great to count with more tha only one conpany profile to be set

Verified Reviewer
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent easy handling system

Reviewed on 2018-01-03

Excellent product, it adapts to the needs of the client.

Excellent product, it adapts to the needs of the client.

Pros

Take control of all assets, schedule preventive maintenance, the technician has the permission to update the work avoiding the use of paper, everything is recorded and stored within the Fracttal system.

Cons

Improve statistics, in detail that indicate the amount of materials needed to use in the future making a delta with the materials that currently exist in the warehouse.

Simon
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The system is very easy to use and rapid

Reviewed on 2018-07-05

The most important is you can controlled all equipment, the work order and spare parts in warehouse...

The most important is you can controlled all equipment, the work order and spare parts in warehouse all in one system and in cloud you can access araund the world

Pros

The móvil app es very well and good useful, desktop platform is very easy and completely, you can generate the most work to do in your equipment

Cons

The report is poor you need to extract all information to excel and generated your own kpi. Not more than this

Matias
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Excellent software, very usefull

Reviewed on 2018-05-15

Greater order and control in maintenance tasks.

Greater order and control in maintenance tasks.

Pros

Many features and excellent Customer support.
The team is willing to listen to suggestions and proposals for further improvements.
Constantly apply updates

Cons

It lacks a bit of maturity to the software, the mobile app is not very good, it would be good to improve it and be functional.
Tip, that you can see the tab of a team from the mobile app

RICARDO
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

EXCELLENT IMPROVEMENT

Reviewed on 2021-04-15

Pros

FRACTTAL ONE it will help us to improve our cusomer service, since we can obtain more data on the efficiency of the technician.

Cons

So far there is nothing that we do not like.

Alberto
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Fracttal is great tool

Reviewed on 2019-04-09

Me and my clients can acces to de update information, send new requiremets and a lot of others...

Me and my clients can acces to de update information, send new requiremets and a lot of others functions

Pros

You can access all the updated information of your assets from any device

Cons

You can only ask once the signature of your client. So if you are not able to finish the work in one day you have to wait the entire work is done to ask the client to sigth the OT.

Verified Reviewer
Overall rating
  • Industry: Environmental Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

My experience

Reviewed on 2020-04-17

Pros

328/5000
This software is very versatile and easy. The way to enter the information, generate Ot or register any other data is easy, because it maintains the same format; It also provides us with KPIs that reflect the reality of our management and we can make decisions in case of reflecting indicators with unfavorable values.

Cons

On the other hand, it is necessary to mention that at the moment of generating an Ot on certain occasions it has generated 6 Ot of the same task and at the moment of eliminating I think that it would affect the indicator; it is also worth mentioning that when entering the costs, I must enter them for each task and I can not place the total value to the OT, because in possible occasions the contractor gives me only a global value.
But generally Fracttal is very interesting and easy to use software.

Juan
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Fracttal the best CMMS!

Reviewed on 2020-03-19

Pros

Easy to use and has an extraordinay interaction with all the workers through the cell phone.

Cons

I still can't edit my maintenance plan from my mobile.

Ena
Ena
Overall rating
  • Industry: Import & Export
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best for CMMS

Reviewed on 2021-10-27

Excellent! Except when internet fails.

Excellent! Except when internet fails.

Pros

It's high-quality software at a very affordable price, great features, and such an excellent CMMS for every Maintenance Management System, and finally, it's really easy to use, understand and administrate.

Cons

It requires a very fast and stable internet to work well, if it fails, the app will not work.
Although to be honest, this isn't a problem of the application itself.

Santiago Andres
Santiago Andres
Overall rating
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

comment on Capterra for certification

Reviewed on 2020-04-22

Pros

very user friendly and at the same time very powerful

Cons

need more information for beginning technicians

Marco
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

many improvements

Reviewed on 2018-05-18

the easily control of the maintenance

the easily control of the maintenance

Pros

A program that facilitates the control of maintenance and expenses of the same equipment, great help

Cons

the ease of use of the system, the control of warehouses and the handling of documents which can be shared through the company

MEYLIN
Overall rating
  • Industry: Import & Export
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 4.0 /10

FRACTTAL IF IT IS EASY TO USE, IT DOES NOT POSSESS THE INDICATORS NECESSARY FOR MAINTENANCE...

Reviewed on 2018-05-15

THE GENERATIONS OF WORK ORDERS, AND THE AUTOMATION OF TASKS

THE GENERATIONS OF WORK ORDERS, AND THE AUTOMATION OF TASKS

Pros

WHAT I LIKE ABOUT THE FRACTTAL IS ANALYSIS OF SUB-TASKS, THE PRESENTATION OF INFOMATION OF THE DASHBOARD AND THE CALENDAR SECTION

Cons

WHEN THE TASKS ARE ACTIVATED BY HOROMETER IN CALENDAR, REAL INFORMATION DOES NOT APPEAR, THE WAY TO LINE THE WORK ORDERS, IN TECHNICAL ANALYSIS AT THE TIME OF EXPORTING INFORMATION IS VERY DISORDERED

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

It is a complete Software, excellent price-value ratio

Reviewed on 2019-04-26

It is one of the most complete asset management systems on the market, its use has minimized...

It is one of the most complete asset management systems on the market, its use has minimized maintenance downtime

Pros

A flexible system that adapts to any company, being able to carry out a strategic management with organized, truthful and integrated information.
The software interface is highly friendly and intuitive, with the training received, the help and usage links can be mastered in a minimum of time.
Having control of asset management and maintenance allows quick and reliable monitoring of the company's assets.
The developers are always making improvements based on the needs of customers.

Cons

Until now I have not detected any aspects against it, I am starting its use