SpamTitan Reviews
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551 Reviews
- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Stop spam email with SpamTitan
Reviewed on 2021-02-12
SpamTitan has help me so much in fighting a spam email and malicious link from harming our system....
SpamTitan has help me so much in fighting a spam email and malicious link from harming our system. All the attachment in the email will be scanned before I open it and any suspicious file attachment will be blocked and quarantine, to protect me from mistakenly opening it. I really has a positive experience after deploying this software in my working environment.
Pros
SpamTitan has advance and extra security layers that protecting my email account get penetrated or get attack from spam email. Ransomware is one of the most feared kind of emails that we really want to avoid, and this software effectively blocking any malicious email that may contain file attachment or link that may harm my computer or phone.
Cons
The only point that i dislike is, there are no access to the software from other device except from my computer, as it only operating from stand-alone application for desktop. It will be more flexible if the software has web-browser, so user can access it from anywhere that internet is available.
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Nice product, tried many others
Reviewed on 2023-08-24
I tried a bunch of products before purchasing this and i would make the same decision again
I tried a bunch of products before purchasing this and i would make the same decision again
Pros
The support has been great, my users like the ability to check on there own quarantine, the email digest has been popular.
Cons
the filtering seems over sensitive, finer grained filter controls would be nice! being able to receive a digest more than once a day would make a few of us happy. We are struggling with the analytics to understand why some of these emails are being scored as high as they are.
Alternatives Considered
Symantec Email Security.cloud, Barracuda Email Security Gateway, MailWasher and MailCleanerReasons for Choosing SpamTitan
Canit was hands down the best! We switched because AppRiver bought them and immediately worked to transfer customers to their platform which was crap! after a few years they shut the product down completely!Reasons for Switching to SpamTitan
it worked better than the cheaper systems and as good as the most costly!- Industry: Computer Networking
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Much better than Barracuda
Reviewed on 2024-11-08
Onboarding was really easy and our account manager made sure everything went smoothly
Onboarding was really easy and our account manager made sure everything went smoothly
Pros
The GUI is excellent and much easier to use compared to other products we used previously
Cons
Would be nice if there was an option to whitelabel
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Avoid this fraudulent company
Reviewed on 2024-02-07
Horrible service, this company is a scam! we canceled well before renewal but were charged anyway,...
Horrible service, this company is a scam! we canceled well before renewal but were charged anyway, the following year we were charged again despite not being an active customer for well over 12 months. When I asked to speak with leadership regarding my experience I was told they were too busy and had no interest in speaking with me. If you do decide to go with them keep a close eye on your statements as they may continue to charge you well after canceling service.
Pros
It kind of worked when it wasnt having issues
Cons
Poor customer service and support. When there was a multi month issue with email flow I was recommended by support to not use the product but wouldn't offer any additional license time or consideration due to the outage.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Powerful, yet easy to manage.
Reviewed on 2024-11-04
It does the job very well and requires little management once configured.
It does the job very well and requires little management once configured.
Pros
Ease of use and the "set it and forget" installation options. The system can be configured to allow users to manage their own filter quarantine.
Cons
The UI is more complex than it needs to be. It's difficult to navigate to make changes and makes management more complex than it needs to be. But once learned it's quick.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very pleased with Spam Titan.
Reviewed on 2024-02-15
Very positive. After making several comparisons, and choosing SpamTitan, I am very pleased with...
Very positive. After making several comparisons, and choosing SpamTitan, I am very pleased with the choice. It does exactly what we need it to do, requires minimal interaction and is very easy to use.
Pros
Quick to implement, ease of use for users and admins, and very effective in its performance.
Cons
Have not encountered any features or operational attributes that I consider cons. Every product can be improved over time, but SpamTitan has performed excellently thus far.
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Cost effective and easy to use
Reviewed on 2024-02-12
Pros
The configuration of SpamTitan is very easy and allows for quick deployment.
Cons
The user portal for accessing user settings and filtering is quite dated and could use a facelift.
Alternatives Considered
Sophos EmailSwitched From
Sophos Email- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Does what it says on the tin
Reviewed on 2024-10-31
Experience has been very positive. Was sceptical at first, but my expectations have been exceeded
Experience has been very positive. Was sceptical at first, but my expectations have been exceeded
Pros
It is quite simply very effective. Reduces almost all Spam
Cons
Nothing really. Sometimes, tech support can be a bit tardy, but any issues I have had have been resolved satisfactorily within a few hours
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Why SpamTitan Is The Best Security Solution
Reviewed on 2024-06-04
Pros
It comes with amazing cyber security features
The software also makes email security features and network security management easy
Cons
SpamTitan has all security features we desire. No complaints.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
My Customer is very Happy with SpamTitan
Reviewed on 2024-11-08
Pros
Works very good to filter spamed emails.
Cons
Nothing, everything was good. My customer is very happy.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
THANK YOU!
Reviewed on 2024-04-16
Pros
Our company was getting SO many spam and phishing emails. Once this software was implemented, I was able sort and manage my email easier.
Cons
Sometimes emails that I have "allowed" in the quarantine report, still get quarantined. I would rather have this though then a ton of spam.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent for our needs
Reviewed on 2023-06-29
Pros
- Spam protection that is adjustable- The quarantine allows you review every email flagged as spam- Email archiving is convenient
Cons
It takes some time and testing to adjust the spam score so that false positives are reduced while spam is actually caught. This really isn't a negative against SpamTitan - other similar products require the same.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Helps Save Time on Spam Emails
Reviewed on 2024-07-01
Pros
I really like how their system blocks unnecessary spam emails. It really helps me save time having to delete unwanted emails on a daily basis, hence saving my time
Cons
Some times it could block regular emails as well, so you need to really understand the system to be able to use it properly
- Industry: Financial Services Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
IT Manager will thank you for this software
Reviewed on 2023-04-28
Add email to the white list
Add email to the white list
Pros
Filter all the email, and these is very powerful function and I use everyday. Sometime user would received lot of dunk mail, without this we would delete those email manually and waste time.
Cons
Sometime user would received lot of dunk mail, without this we would delete those email manually and waste time.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Spam titan-link lock
Reviewed on 2023-02-13
A perfect solution and they are keeping update and upgrade it yet
A perfect solution and they are keeping update and upgrade it yet
Pros
Spam titan is an exallent product for email securityIt has a full of features which pro ide all the needed criteria to detect the spam emails with a very hight rate of capture And I want to focus on the new feature LinkLockWhich raise the capture rate of spam detection to a hight standard Normally if the email is clean with no malicious content it will be Mark as clean and if it include a URL which is not included in any bad categories it will be marked as clean,But sometimes the URL is bad and not included in any bad categories cause it is still new Here the link lock works and scan the URL on the fly to decide if it is clean or not and if it is not clean , it will turn the URL to a text which the end user can not click on it and keep it that way and deliver the email and even if you forward the email to someone outside your organisation it will keep it as text also which protect even your customers
Cons
Nothing for now , really it is miner issues which they always solve
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
SpamTitan: A Reliable and Effective Spam Filter Solution
Reviewed on 2023-01-16
I have been using SpamTitan for several months now and I am impressed with its effectiveness in...
I have been using SpamTitan for several months now and I am impressed with its effectiveness in filtering spam emails. The software is very easy to set up and the interface is user-friendly. The spam filtering is accurate and it has reduced the number of spam emails that I receive. It also allows for customization of spam filtering options, which is useful to fine-tune the spam filtering to my specific needs.
Pros
The software is very easy to set up and the interface is user-friendly. The spam filtering is accurate and it has reduced the number of spam emails that I receive. It also allows for customization of spam filtering options, which is useful to fine-tune the spam filtering to my specific needs.
Cons
I did not encounter any major cons while using the software, but I wish it had more advanced reporting options.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Overall Disappointing. Blocks emails I need and lets through obvious phishing emails.
Reviewed on 2022-11-04
Not very impressed with Spam titan. there are many features that I would like to see improvement...
Not very impressed with Spam titan. there are many features that I would like to see improvement on. overall disappointing.
Pros
We needed spam titan to block spam from our system as we have had Ransome wear attacks in the past. Spam titan helps us to filter out any suspicious emails before they become a problem
Cons
Spam Titan is almost too responsive to threats to the point I miss emails because they are flagged as a threatI'm sure spam titan is monitoring in real-time but the fact it doesn't send you an email to let you know more than once per day that emails are in your quarantine is frustrating.
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Versatile spam/av filter for reasonable price
Reviewed on 2019-08-17
It is great. Good software for a modest price tag: not too expensive but not too cheap so they are...
It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.
Pros
The ease of setup, the integration of Bitdefender sandbox, the punctuality of the spamfilter - after training -, the user quarantine, price tag, fast and quality(!) support. The quality of the checks and inclusion of bitdefender is a big extra. And I have to mention the support again: once we ran into a problem updating the software at a customer the speed of response and willing to help and solve the issue for us analyzing the system, etc was great ( The problem caused by our fault as we gave too few resources to the VM because we waited for more RAM to the virtual hosts and didn't upgrade the settings when we had enough resources again to run all workloads.) Support was willing to recover the system to be fully functional with a remote help.
Cons
Looking for logs about a specific message could be easier. While it's great and usable for an experienced admin this is a bit tedious for Level 1 support guys. However, there's a detailed description/howto page which covers all the details (https://helpdesk.spamtitan.com/support/solutions/articles/175885-using-history). I just mean that could be easier to follow a message and look for all occurrences in the logs.
Alternatives Considered
VadeReasons for Choosing SpamTitan
Performance, punctuality, user interface and features.Reasons for Switching to SpamTitan
Price/features value.- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Hands down best choice for on premise filtering
Reviewed on 2021-12-10
Pros
We were looking no for an on premise solution. This was by far the best we found.
Cons
Sales can take a while to get back to us for renewals
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Say byebye to spam!
Reviewed on 2018-08-02
With over 500 mailboxes, spam had become a major problem for users. Not only was it an exposure...
With over 500 mailboxes, spam had become a major problem for users. Not only was it an exposure point for phishing scams, but viruses as well. Along with just wasting resources on my email server and clients computers. Spamtitan has put a stop to most, if not all of the spam related issues my organization had. It is worth every penny.
Pros
It has greatly reduced the amount of spam getting to my users. I hesitate to put a % to it for fear of being low, but I say 90% of the spam that use to get through is captured now. Not only that, but I can easily blacklist or whitelist specific addresses or domains. Something that was a painful process on my previous spamfilter platform. You can also pull metrics and reports to show how much mail has been processed and how much has been caught.
Cons
The setup process can take some time, but their support staff are very helpful and will get you through it. It is worth the setup pains for the filtering it provides though.
Response from TitanHQ
Thank you kindly for your review.
I'm delighted you found SpamTitan support staff helpful, I'll pass on the message.
When you have time don't forget to look at our web security layer, WebTitan, and our email archiving solution, ArcTitan.
Thanks again for taking the time to give us a good review. It's hugely appreciated
Kind regards,
Dryden
Dryden Geary,
Marketing Director,
TitanHQ
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Product and Easy to Use
Reviewed on 2018-09-07
SpamTitan has done an excellent job of clearing out the loads of spam we were getting prior to...
SpamTitan has done an excellent job of clearing out the loads of spam we were getting prior to putting the product in place.
Pros
After going through a fairly simple setup, SpamTitan just works. It does a great job of stopping most spam and has a small number of false positives. It is also pretty easy to set up notifications on any blocked emails to ensure that proper capture is occurring. One side feature that I really like is using the web interface to see what emails have been allowed through. Using that information, when a client calls and tells us they sent an email that we didn't get, I can immediately look on SpamTitan to see if the email reached our servers at all. This allows me to very quickly determine if an email that never reached us was blocked on by our servers or prior to reaching us at all.
Cons
If you change a filter in the web interface to return too many records, the site will sometimes hang.
I have sent in questions for support once or twice, and I do get a reply very quickly that the staff will address my question, but I often never get a response after that.
- Industry: Mechanical or Industrial Engineering
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Effective, Efficient, Easy to Manage
Reviewed on 2021-07-09
Pros
We are using it for email filtration system of our office 356 cloud exchange service. Starting from initial settings it the implementation was a breeze. But our pre sales person [SENSITIVE CONTENT] was the most helpful and a through gentleman. His cooperation was unprecedented.
Cons
Lacks Bite in Trapping the "Clickbait Attacks". Needs a ton of improvement in this section.
- Industry: Marketing & Advertising
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Anti-Spam Winner
Reviewed on 2018-11-02
9.5/10.
9.5/10.
Pros
My inbox can get pretty busy after a long day of meetings. If I don’t manage to clean them, it can clog up my emails. Once I go through these emails, I notice that majority of it is spam and junk which I don’t personally need. Blocking and moving to my spam folder is time consuming and I could do better things with that time. SpamTitan captured me from the moment I tried it and has never failed me so far. I can now manage my inbox and know that I don’t have to deal with malicious threats.
Cons
Sometimes SpamTitan can send important emails directly to the spam folder. I usually check my spam folder once a week just to make sure I didn’t miss anything. It’s very rare though.Sometimes SpamTitan can send important emails directly to the spam folder. I usually check my spam folder once a week just to make sure I didn’t miss anything. It’s very rare though.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
The Titan of Spam Blockers
Reviewed on 2023-02-14
Pros
The email notifications and the spam button implementation
Cons
Users don't like the idea of having to log into the portal to release legitimate emails
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Say Goodbye to Spam with SpamTitan
Reviewed on 2018-11-01
Pros
In this day and age, acquiring an anti-spam software is an absolute necessity and not a luxury. I hate having to keep filtering my email and blocking the scammers out there. It can take a lot of time doing that and it’s better to have a software that can help you with that. I found SpamTitan to be ultimate choice and in dealing with this matters. It’s very straightforward and all it does is eliminates spam, protects you from viruses and fraudulent emails. I can spend more time working on my other tasks instead of filtering the spam. SpamTitan is a great investment.
Cons
I don’t have any problems with this software. It has made my workload so much easier and I don’t have to worry on any threats. I’m thankful for this software.