--- description: Detailed reviews on FieldRoutes based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare FieldRoutes with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FieldRoutes Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Pest Control Software](/directory/1009/pest-control/software) > [FieldRoutes](/software/111327/pestroutes) # FieldRoutes Canonical: https://www.getapp.ca/software/111327/pestroutes Page: 1 / 15\ Next: [Next page](https://www.getapp.ca/software/111327/pestroutes?page=2) > Finally, a field service software solution that makes life easier and delivers all the features you need without all the hassle. Acquire more customers, simplify your process, get paid on time, and track your results with FieldRoutes automation tools. Leave your competition in the dust and achieve > > Verdict: Rated **4.2/5** by 337 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of FieldRoutes Generate More Leads Responsive web design keeps your site looking good on any device. Reach the top of the search engine rankings in your area with results-driven tools, strategies, and techniques. Attract and engage your visitors with informative, relevant content. Capitalize on your Google My Business page to capture local interest. Benefit from years of proven expertise in creating, managing, and optimizing successful paid online campaigns. Use powerful communications—emails, newsletters, and landing pages. Level Up Your Sales Process The simple mobile app lets salespeople enter and review data on the fly. Track every sales lead, identify what worked, what didn’t, and move them through your sales pipeline. Send automated emails, appointment reminders, and invoices. Automatically check service area and technician availability. Apply applicable deals and promotions without the need for coupon codes. Operate Efficiently Get rid of the mess and go paperless. Arrive on time every time with our intelligent routing solution. Scheduling your technicians is as easy as drawing a circle around your customers or dragging and dropping them into your technician’s schedule. Save time and increase your efficiency with automated communications. Send alerts through our mobile app so you can easily communicate with your technicians in the field. Provide Superior Service Delight customers with discounts on pre-payments. Get contracts signed on the spot and begin servicing customers right away. Get noticed faster by generating and sharing online reviews. The online customer portal gives your customers access to their accounts any time of the day. Offer commercial pest services? Our trend reporting, digital logbooks, and custom scheduling ensure you and your customers are compliant. Get Paid on Time Automated emails, SMS texts, and voicemails take the hassle out of collecting what you’re owed. Give your customers the flexibility and convenience to pay online through their own customer portal. Collect payments in the field with our mobile app integration. Never miss a payment with Autopay and custom payment schedules. Support multiple payment methods to give your customers the option to pay with credit, debit, or ACH. Our integrated payment processing solution auto-updates lost, stolen, or expired credit and debit cards. Grow \& Scale Take control over who and what your team sees with user profiles, access permissions, and role-based reporting. Pick your own partners that will help you transform your business with our open API interface. Work smarter with time-saving templates, contracts, and forms for everyday business functions. Our integrated marketing solutions provide an all-in-one solution to bring in even more leads. Whether in the field or in the office, your team can easily access marketing materials to help get the sale. Ensure your brand stays consistent and standardized with your franchisees or multi-office locations. Track Your ROI Get real-time facts, not days-old data. Interactive dashboards help you make data-driven decisions. Track every dollar spent on marketing and quickly see which investments are paying off. Listen to your sales and service calls, respond to online reviews, and more, all in one place. Discover your cost per lead, customer acquisition cost, and other key metrics in real time. Get consolidated data from Google Analytics, Google My Business, call tracking metrics, and more, all in one location. Close Pest Control Deals Online Save time and stay focused—pest control customers can select packages, schedule services, and pay you online. Send automated emails, appointment reminders, and invoices. Automatically check service area and technician availability. Apply applicable deals and promotions without the need for coupon codes. Close pest control deals right from your website and get customer appointment details automatically entered into your operations software. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 337 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Other - **Pricing Details**: With plans starting at $350 a month per 1,000 active customers, FieldRoutes’ pricing tiers are based on the volume of customers you serve rather than the number of people you employ. So, whether you’ve just started your business or you’re looking to scale your operations across multiple offices, with FieldRoutes you won’t have to worry about buying additional licenses for your office staff or seasonal workers. FieldRoutes provides tailored quotes to ensure our solution fits your unique business needs and provides a positive ROI. Contact us for a personalized demo and pricing overview. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Billing & Invoicing - Calendar Management - Client Portal - Contract/License Management - Customer Database - Customer History - Customer Portal - Customizable Templates - Data Import/Export - Dispatch Management - Drag & Drop - Electronic Payments - Electronic Signature - Email Management Software - Estimating - Fleet Management Software ## Integrations (1 total) - QuickBooks Online ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [Pest Control Software](https://www.getapp.ca/directory/1009/pest-control/software) ## Related Categories - [Pest Control Software](https://www.getapp.ca/directory/1009/pest-control/software) - [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software) - [Lawn Care Software](https://www.getapp.ca/directory/1427/lawn-care/software) ## Alternatives 1. [PestPac](https://www.getapp.ca/software/104539/pestpac) — 3.9/5 (253 reviews) 2. [GorillaDesk](https://www.getapp.ca/software/111023/gorilladesk) — 4.8/5 (274 reviews) 3. [Briostack](https://www.getapp.ca/software/112969/briostack) — 4.1/5 (69 reviews) 4. [RealGreen](https://www.getapp.ca/software/2065992/service-assistant) — 3.9/5 (146 reviews) 5. [Mira](https://www.getapp.ca/software/2063192/mira) — 4.8/5 (30 reviews) ## Reviews ### "Wowed by Pest Routes" — 5.0/5 > **Robert** | *October 17, 2018* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I have used both PestPac and ServSuite and this software is by far the easiest to teach and use at a local branch level. It's intuitive nature has extra features has already facilitated a significant drop in our A/R and an increase in customer satisfaction and retention. > > **Cons**: The enterprise reporting could still be a little more robust. Their reporting in general is great on the individual branch level and it's very dynamic. > > It's been amazing\! CSR is the man and their development team are constantly coming up with new amazing features. ----- ### "FieldRoutes Review" — 5.0/5 > **Kimberly** | *August 22, 2022* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: There is SO much customization available so we can really tailor it to suit our business and adapt it as our business grows. > > **Cons**: There are an abundance of features and a library of guides on how to use them. It might be helpful to have more access to step by step training with a FieldRoutes rep to answer questions as they might pertain to applying them to our business. > > The software has helped us grow by better organizing our business. Reports are awesome for enabling us to see the growth in so many ways\! ----- ### "Mediocre at best but likely poorly managed" — 2.0/5 > **Fabricio** | *August 16, 2023* | Consumer Services | Recommendation rating: 1.0/10 > > **Pros**: I signed up for the integration of Sentricon. I liked they offered that since I switched from Termite Liquid Treatments to a Baiting system. Outside of that, it did not offer me a better solution than my previous software in all aspects > > **Cons**: The mobile app performs poorly. As a business operator, the app doesn't allow you to add a new customer, new service, subscription... etc. You have to log in into the desktop version in your mobile device which is not mobile friendly at all. All info looks tiny and difficult to navigate thru. New app has many bugs. Terrible when uploading info. Often times it crashes on android phones. Also customer info is terrible if something goes wrong outside "how I do this or that" Lastly, if you want out, they they weeks to give you your own cvs file with customer data. On top of it all, they duplicate info AND FIELD ROUTES IS KNOWN FOR MAKING DIFFICULT TO TRANSFER TO A NEW SOFTWARE.... DISGUSTING\! > > Chronology of their poor management:1) Get locked out and no access to see my route on a working day with no previous warning.2) Call customer support and they tell me my payment info was outdated3) Offer new updated payment but they tell me I have to log in and update payment info myself, they don't take that over the phone. 4) No access to software to update payment info though5)Call again and Customer support provides temporary access to update payment info6) Payment info Field Not functioning and unable to update payment info, sent screen shots7)Customer support tells me they're working on it8) They sent an email, now is functional but by then my access is locked out again9) Had to call again, now a supervisor had to get involved and then finally resolved payment info.10) Asked why I was not given heads up about payment info being outdated, I had that card for years and is not reasonable to remember when they become outdated11) They said they did but when I updated my email in the software, their accounting department didn't get updated Meanwhile, I lost customers due to their poor communication skills. I had the same problem with my email domain. Payment info became outdated. I open my email daily and the first thing I saw was a warning showing X amount of days to update my payment info. I updated immediately and never had an issue. Here's the difference between a good company and whatever field routes is. Bad choice of a software overall ----- ### "Helpful, but more left to be desired" — 4.0/5 > **Brian** | *August 18, 2022* | Utilities | Recommendation rating: 7.0/10 > > **Pros**: Routing, dispatching, and scheduling have been great. The real time data and tools on the dashboard are extremely helpful to see how productive your company is and how your business is doing on the top line. > > **Cons**: We've had a pretty difficult time adjusting things that we need in order to report to clients and to counties on the work we do. This software feels often like we've fit a square peg in a round hole, but it works for us. The thing that is the most frustrating to me is how this software still seems totally built for pestcontrol businesses, and if you aren't in that category, you seem to have to make your business flow fit as best you can into the software. The big thing I was excited about with software was being able to send out a crisp, smooth, digital, monthly renewal service subscription to customers throughout the year because we've historically done that using paper. We're still not to the point where any of the customer reporting/county reporting/renewal processes seem to really configure to what we need, which is frustrating. I'm hopeful FieldRoutes makes their product more configurable and adjustable to the industry needs of their customers, and makes it less of a static/"what you see is what you get" type software. > > The customer service has largely been responsive, kind, and they really do seem to care that we're able to be educated on how to use FieldRoutes as well as making sure we're in a position to being doing it correctly. The time it took us to implement was extremely frustrating - we signed on in mid/late January and didn't go live until June 15th of this year. And even when we did start, it felt like I had to keep explaining our business, what was important to us, and how we wanted to use the software, and despite that, constantly kept running into problems. The wait times to get things done were really frustrating to us. I'd communicated a ton with FieldRoutes implementation specialists/developers/customer success members about things we wished FieldRoutes would do in order to make it smoother for us to use, \& be less of a "pest control only" type software, and my impression is that we're just a tiny fish in a very big sea of their clients so I'm left feeling very cynical we'll ever be able to have the software become more configurable to our industry. Simple things like adding different placeholders in forms/agreements, providing different customizable fields in customer cards, being able to download pdf's more easily in the Form Lookup, is stuff that would make a massive difference in our use of FieldRoutes but I have been provided with very, very little hope that those changes will ever be made. Although I must say, FR's been a real big improvement \& help for us still. ----- ### "Field Routes helped us become more efficient" — 5.0/5 > **Jennifer** | *November 29, 2023* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use. The ability to make changes to schedules that are seen by the technicians instantly has really saved the company time. The billing functions and features has helped us to reduce the use of paper, and speed up the monthly billing process. > > **Cons**: I would like to see greater reporting capability on the custom side. There are some communication features that are so general we are unable to use them. > > We are extremely happy with FieldRoutes\! ----- Page: 1 / 15\ Next: [Next page](https://www.getapp.ca/software/111327/pestroutes?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/111327/pestroutes) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data