Leap Reviews

Multi user, realtime, office and field access. Ability to upload and view all documents, photos, material list and work orders anytime.

The ability to edit format is not avialable, once something is set up you dont have opportuities to edit, availabity to set up pricing and documents without having to pay the fee to have them available in the system.

Nice homepage layout showing the progression of our construction jobs. It makes it easy to quickly identify what needs to be done to move things along.

I would like to see an area on the Jobs List where we can see if someone has viewed our proposal. Currently, we have to go into the Forms/Proposal tab to see if its been viewed. This would make it much quicker for our staff to navigate through a large number of proposals on one page.

Document management, job note capabilities and templating for materials orders and estimating are great.

The time tracking feature is basically useless because the only thing you can do is literally clock in and out of a certain job. If you forget to clock in at a specific time the whole day is ruined so you have to continue to have another system for time tracking for payroll - Which is annoying for something that should be a one stop app for everything. Additionally, it makes it impossible to use it for specific job labor hours because it may not be accurate.

Job Progress has helped keep track of the order of each job and what needs to happen next in the selling process. It has helped us to know where each customer is in the process.

Email does not integrate with external Gmail accounts. The only way you get notifications is by being on the app or online logged in.

Logical progression of jobs from one point to the next. Logical organization of contractor and subcontractor projects for ease of assigning tasks to certain projects. The mobile interface is amazing and I can manage 90% of what I need to on the mobile interface. Amazing job with that!

Does not lend very well to the ease of follow up lead management for a sales person. Also, not being able to retroactively apply updates to past accounts is a little infuriating to be honest. I often have to put older jobs in the incorrect labeled buckets.

The ease of use on this software is fantastic. It is far easier to navigate than other systems we have tried. Customer service is great and [SENSITIVE CONTENT HIDDEN] has done a great job onboarding us and helping us get the system set up and customized to work best for us.

We would like to have a safeguard in place so that you can't send an estimate or proposal and show your price calculations by mistake.

The ability to move jobs in the different stages with ease and without losing customer information. This has improved our communication from the office to the field.

Subcontractors cannot move job status within job flow from phones --- patiently waiting the update for the phone.... patiently waiting....

Analysis functions are weak and could be enhanced to analyze sub-contractors and sales, job performance, better functionality for sales performance, etc.

I'm new to the industry, less than 6 months ago. I was introduced to JP my first day on the job and I have loved using the software. I love that it has the templates available so that you don't have to re-write the same email over and over again when you onboard a new customer. Moving customers through the stages is very helpful from a sales perspective.

Sometimes, I find the document management a bit clunky, especially on mobile. I find myself having to spend extra time searching for how to access documents for a customer on mobile whereas I don't have to do that on the desktop version. I also want to be able to set an appointment directly from a customer's profile with that customer, but you have to go to the calendar feature first and then add the meeting that way. It would be way more functional to have the ability to schedule directly while in the customer screen.

Completely streamlined our business and increase our project oversight throughout the company. Huge time saver. Software continues to improve overtime.

Customer management is still difficult for repeat clients. Scheduling crews using the calendars need additional flexibility and tags to allow production managers to follow the process of material ordered, materials delivered, roof complete, roof inspected, etc.

Multi job function financial master sheet should allow the option to manage or modify finances of the overall project.

CRM could be greatly improved by integrating a hail recon or other ap to alert us when a previous client has been in a hail or weather related event. Increases repeat business.

I would recommend access to training videos that shows you how to setup and use different parts of the program. It would greatly decrease the time needed to get off the ground and increase the ease in which companies to maximize the potential of your project.

I like the ability to save documents (contracts and c/o's) for accounting.
Job stage.
Love the tasks! This is how the field communicates with accounting to bill the job.

I don't like how the C/O 's work in the financial part. Maybe I just need more training.

I'd like to be able to invoice and select the c/o to be added to the orginal bid.

The breadth of functionality was what drew us initially. Particularly the webpage to provide to customers with updates however we have not used that to its fullest extent.

The program is slow to operate at times and while it does what we want out of the system, it is a little cumbersome to get everything entered in a timely fashion

It’s easy to operate. Also love that there is a phone app to upload photos while on the job.

Sometimes when there are large amounts of photos or documents it freezes up.

I like the fact I can store a tremendous amount of pictures realative to a job and can easily send them to a client. I like having the ability to share info with other members of the team

I wish this program would fully integrate/link to my Quick Books
The screens and functions on the computer and the phone are very different