DealerCenter

4.9 (1,480)
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Dealer management software for independent auto dealerships

Overall rating

4.9 /5
(1,480)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support Software
4.9/5

97%
recommended this app
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1480 Reviews

Stephen
Stephen
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The best DMS for the small used car delaership

Reviewed on 2017-12-07

Makes my every day work so much easier!

Makes my every day work so much easier!

Pros

The company is so far ahead of the curve when it comes to bringing anything a dealer could want from a DMS. From our website to inventory. I have been with Dealer Center for over 6 years and I don't keep using them because their bad!

Cons

some times, there technology gets ahead of their support. But, they are always willing to get the answer and fix it

Bria
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The most trusted dealer management system on the market.

Reviewed on 2024-08-11

Dealer center helps in creating custom dashboards and reports to know every aspect of the performanc...

Dealer center helps in creating custom dashboards and reports to know every aspect of the performance of your dealership. An amazing software indeed.

Pros

It puts it's users in command of all our customer activity and internet lead management process. With automation, alerts and built-in communication with SMS and emails. Helps it's users to create an online shopping experience which their customers are expecting. Safe and secure software which helps us analyze customer data and marketing.

Cons

Its a bit difficult for new employees to work with.

Catherine
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

cat flannery dealer center

Reviewed on 2024-11-27

it is fine overall. The thing that is the most time consuming is finding the current window im in...

it is fine overall. The thing that is the most time consuming is finding the current window im in because it opens so many

Pros

Integration with other platforms and or finance sources

Cons

that it opens a new tab every time you click on a new tab within dealercenter

Response from Nowcom Corporation

Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced and for any frustration this has caused. Providing timely and effective support is our priority, and we’re committed to resolving this matter promptly. Please don't hesitate to reach out to your account representative so we can address your concerns directly and ensure you receive the assistance you need. We value your business and are here to help!

Jason
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Jason Prince, Motors

Reviewed on 2024-12-05

Great good to work with. they help you set up your website and show you how to work it.

Great good to work with. they help you set up your website and show you how to work it.

Pros

They put your inventory on a bunch of car sites

Cons

They will help you set your website up the way you like it

Joe
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Dealer Center is great for everyone

Reviewed on 2024-10-03

Nearly 10 years of usage says enough. Very easy even with the mobile app

Nearly 10 years of usage says enough. Very easy even with the mobile app

Pros

I have been using DealerCenter for years. It is all in one for everything i need. Cash deals, By Here pay Here, banks, marketing, inventory management, website, etc etc. [sensitive content hidden] helped me with the Facebook posting tool and was very helpful!

Cons

It can be pricey as you grow but you have to spend money to prevent losing a lot more

Ali
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Facebook Marketplace tool is integrated

Reviewed on 2024-10-01

Very easy and not always trying to sell me something

Very easy and not always trying to sell me something

Pros

The usage and ease is one spot for everything i need for my business. Helping me boost my google standing and use social media. [sensitive content hidden] helped me a lot with switching from V12 for Facebook posting as well

Cons

Lots to learn but overall not so bad. Requires a few calls and everything is sold individually so it can rack up

Alternatives Considered

Frazer

Reasons for Switching to DealerCenter

The technology and all in one for everything made it easier to track all of my business stuff
Mohamed
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

DealerCenter the DMS you need

Reviewed on 2024-06-26

Great experience overall I enjoy using it

Great experience overall I enjoy using it

Pros

Great and easy to use nice looking platform helps me get work done

Cons

The cost is a bit high but it does offer a lot

Max
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The best customer service

Reviewed on 2024-03-31

So happy with DC and [sensitive content hidden] my rep.

So happy with DC and [sensitive content hidden] my rep.

Pros

The customer support and service make it easy!

Cons

Pretty much I'm running my business in DC

Alexis
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Why dealer center?

Reviewed on 2024-11-27

Costumer support amazing overall a satisfactory experience

Costumer support amazing overall a satisfactory experience

Pros

What is amazing about dealercenter is that it has so much to offer. They have successfully integrated everything you need to help you rin your dealer smoothly. What I personally love the most is the website integration the templates are amazing and it's very simple for anyone looking for a website

Cons

Althought they are amazing with their products I feel like their prices could be a little lower.

Milena
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best DM around for the price

Reviewed on 2024-11-30

Excellent, I've tried other DMs and they don't compare, in my opinion. As I've helped many...

Excellent, I've tried other DMs and they don't compare, in my opinion. As I've helped many independent dealers open their dealerships, I always set them up with Dealer Center.

Pros

It's user-friendly, has a beautiful interface, and it is quite powerful. It's also flexible where you can add products useful to you as you need them, which keeps the pricing very competitive. It constantly has improvements that makes things better and better each time.

Cons

That it logs you off very randomly, and has a few kinks here and there when there are new updates.

Anthony
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Buy Here Pay Here

Reviewed on 2024-03-06

Customer service is promptly and to the point easy to understand.

Customer service is promptly and to the point easy to understand.

Pros

very easy to take payments and easy to fiend it all

Cons

understanding balance forward is not that easy yet.

Derek
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing product

Reviewed on 2024-11-27

Been using DealerCenter for years at various dealerships and have always had a great experience...

Been using DealerCenter for years at various dealerships and have always had a great experience with it

Pros

The ability to pull credit while your putting the customer in the system

Cons

Havnt found one yet. So far everything seems to great.

Aaron
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good all arounder

Reviewed on 2024-11-27

Positive. Helpful software that organizes deals.

Positive. Helpful software that organizes deals.

Pros

ability to easily run autochecks. Run appraisals, get valuations. As a wholesaler software it checks some boxes.

Cons

messy UI on the home screen. Needs to be simplified. Dont need to see that much on the main screen.

ISABEL
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

OWNER OF THE DEALERSHIP

Reviewed on 2024-11-27

MY EXPERIENCE WITH DEALER CENTER HAS BEEN EXCELLENT

MY EXPERIENCE WITH DEALER CENTER HAS BEEN EXCELLENT

Pros

It was much easier to process a deal and get funded

Cons

I DO NOT HAVE ANY COMPLAINTS AT ALL WITH DEALER CENTER

Angel
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The Most helpful and user-friendly programming application for selling cars.

Reviewed on 2024-11-27

Pros

It is a user-friendly interface, that allows multiple screens to be open at once and I was able to toggle back and forth between my clients. I like being able to set tasks and reminders that also link to my cellular device.

Cons

I cannot set multiple appointments for the same time frame.

Roger
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Fix login issues, please

Reviewed on 2024-11-28

It's very useful for KBB Values and AutoCheck History Reports.

It's very useful for KBB Values and AutoCheck History Reports.

Pros

KBB and AutoCheck are the only features we use at this time and they are great.

Cons

Having to constantly log in again and the App login issues

Paige
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

High Class Auto Sales and Leasing

Reviewed on 2024-11-27

It has been pretty good over the past 2 years. They are responsive to any questions I have and I...

It has been pretty good over the past 2 years. They are responsive to any questions I have and I can get a hold of them when needed.

Pros

It is easy to use and you can teach yourself how to use the site.

Cons

The inventory list doesn't pop up when I log in

jason
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Gold Member

Reviewed on 2024-11-27

Pros

All customer information in one spot with credit apps

Cons

lots of clicking to navigate around and not all information is easy to locate.

Mayra
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Tricky Upgrades

Reviewed on 2024-11-27

Good Experience easier to navigate.Have work with other marketing companies.

Good Experience easier to navigate.Have work with other marketing companies.

Pros

It has a lot a tools it gets a little tricky. The new upgrades are a must .But glad that I can call and they can always assist.

Cons

Honestly the upgrades but once you get use to it it's okay.

PERCY
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Pretty Good DMS

Reviewed on 2024-11-27

pretty good, pretty good, I like the way how is integrated with a lot of resources

pretty good, pretty good, I like the way how is integrated with a lot of resources

Pros

everything is online, I like the integration with everything

Cons

I believe that the price is too high comparing the other options

ARIADNA
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

DealerCenter is Awesome!!

Reviewed on 2024-06-28

Pros

We use Dealer Center as our DMS and we absolutely love it. We have integrated it with different systems and our website. I also want to give a special mention to our representative [sensitive content hidden]. She has been extremely helpful and responsive whenever we have needed assistance. Thank you so much! We highly recommend it.

Cons

It can be a little pricy if you add a big amount of products.

Frankie
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

finance mgr

Reviewed on 2024-11-29

experience was very good and easy input information

experience was very good and easy input information

Pros

very easy to rehash your deal and finding process was the best

Cons

the fees were too much and interest rates were too high

Jason
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great customer service

Reviewed on 2024-11-27

Great. Fast responses. Got my issues handled quickly

Great. Fast responses. Got my issues handled quickly

Pros

Knowledge very quick with process. Would recommend

Cons

I liked everything. Not long wait time or anything

MARCOS
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Dealer Center Software Is THE BEST

Reviewed on 2024-04-10

Pros

I can submit to multiple lenders at the same time! Frazer is pre historic. compared with dealer cene ter!

Cons

no cons, it's the all in one software that helps me run my business day to day

Anna
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great service

Reviewed on 2024-11-27

It's made things alot easier when following up with customers & making sure everyone is on the same...

It's made things alot easier when following up with customers & making sure everyone is on the same page.

Pros

How it allows me to organize my customers set apps leave notes & make communication alot easier.

Cons

I do not like having to log in each time after so long.