DealerCenter Reviews

DealerCenter
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1480 Reviews

- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best DMS for the small used car delaership
Reviewed on 2017-12-07
Makes my every day work so much easier!
Makes my every day work so much easier!
Pros
The company is so far ahead of the curve when it comes to bringing anything a dealer could want from a DMS. From our website to inventory. I have been with Dealer Center for over 6 years and I don't keep using them because their bad!
Cons
some times, there technology gets ahead of their support. But, they are always willing to get the answer and fix it
- Industry: Business Supplies & Equipment
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The most trusted dealer management system on the market.
Reviewed on 2024-08-11
Dealer center helps in creating custom dashboards and reports to know every aspect of the performanc...
Dealer center helps in creating custom dashboards and reports to know every aspect of the performance of your dealership. An amazing software indeed.
Pros
It puts it's users in command of all our customer activity and internet lead management process. With automation, alerts and built-in communication with SMS and emails. Helps it's users to create an online shopping experience which their customers are expecting. Safe and secure software which helps us analyze customer data and marketing.
Cons
Its a bit difficult for new employees to work with.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
cat flannery dealer center
Reviewed on 2024-11-27
it is fine overall. The thing that is the most time consuming is finding the current window im in...
it is fine overall. The thing that is the most time consuming is finding the current window im in because it opens so many
Pros
Integration with other platforms and or finance sources
Cons
that it opens a new tab every time you click on a new tab within dealercenter
Response from Nowcom Corporation
Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced and for any frustration this has caused. Providing timely and effective support is our priority, and we’re committed to resolving this matter promptly. Please don't hesitate to reach out to your account representative so we can address your concerns directly and ensure you receive the assistance you need. We value your business and are here to help!
- Industry: Automotive
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Jason Prince, Motors
Reviewed on 2024-12-05
Great good to work with. they help you set up your website and show you how to work it.
Great good to work with. they help you set up your website and show you how to work it.
Pros
They put your inventory on a bunch of car sites
Cons
They will help you set your website up the way you like it
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Dealer Center is great for everyone
Reviewed on 2024-10-03
Nearly 10 years of usage says enough. Very easy even with the mobile app
Nearly 10 years of usage says enough. Very easy even with the mobile app
Pros
I have been using DealerCenter for years. It is all in one for everything i need. Cash deals, By Here pay Here, banks, marketing, inventory management, website, etc etc. [sensitive content hidden] helped me with the Facebook posting tool and was very helpful!
Cons
It can be pricey as you grow but you have to spend money to prevent losing a lot more
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Facebook Marketplace tool is integrated
Reviewed on 2024-10-01
Very easy and not always trying to sell me something
Very easy and not always trying to sell me something
Pros
The usage and ease is one spot for everything i need for my business. Helping me boost my google standing and use social media. [sensitive content hidden] helped me a lot with switching from V12 for Facebook posting as well
Cons
Lots to learn but overall not so bad. Requires a few calls and everything is sold individually so it can rack up
Alternatives Considered
FrazerReasons for Switching to DealerCenter
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
DealerCenter the DMS you need
Reviewed on 2024-06-26
Great experience overall I enjoy using it
Great experience overall I enjoy using it
Pros
Great and easy to use nice looking platform helps me get work done
Cons
The cost is a bit high but it does offer a lot
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best customer service
Reviewed on 2024-03-31
So happy with DC and [sensitive content hidden] my rep.
So happy with DC and [sensitive content hidden] my rep.
Pros
The customer support and service make it easy!
Cons
Pretty much I'm running my business in DC
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Why dealer center?
Reviewed on 2024-11-27
Costumer support amazing overall a satisfactory experience
Costumer support amazing overall a satisfactory experience
Pros
What is amazing about dealercenter is that it has so much to offer. They have successfully integrated everything you need to help you rin your dealer smoothly. What I personally love the most is the website integration the templates are amazing and it's very simple for anyone looking for a website
Cons
Althought they are amazing with their products I feel like their prices could be a little lower.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best DM around for the price
Reviewed on 2024-11-30
Excellent, I've tried other DMs and they don't compare, in my opinion. As I've helped many...
Excellent, I've tried other DMs and they don't compare, in my opinion. As I've helped many independent dealers open their dealerships, I always set them up with Dealer Center.
Pros
It's user-friendly, has a beautiful interface, and it is quite powerful. It's also flexible where you can add products useful to you as you need them, which keeps the pricing very competitive. It constantly has improvements that makes things better and better each time.
Cons
That it logs you off very randomly, and has a few kinks here and there when there are new updates.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Buy Here Pay Here
Reviewed on 2024-03-06
Customer service is promptly and to the point easy to understand.
Customer service is promptly and to the point easy to understand.
Pros
very easy to take payments and easy to fiend it all
Cons
understanding balance forward is not that easy yet.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing product
Reviewed on 2024-11-27
Been using DealerCenter for years at various dealerships and have always had a great experience...
Been using DealerCenter for years at various dealerships and have always had a great experience with it
Pros
The ability to pull credit while your putting the customer in the system
Cons
Havnt found one yet. So far everything seems to great.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good all arounder
Reviewed on 2024-11-27
Positive. Helpful software that organizes deals.
Positive. Helpful software that organizes deals.
Pros
ability to easily run autochecks. Run appraisals, get valuations. As a wholesaler software it checks some boxes.
Cons
messy UI on the home screen. Needs to be simplified. Dont need to see that much on the main screen.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
OWNER OF THE DEALERSHIP
Reviewed on 2024-11-27
MY EXPERIENCE WITH DEALER CENTER HAS BEEN EXCELLENT
MY EXPERIENCE WITH DEALER CENTER HAS BEEN EXCELLENT
Pros
It was much easier to process a deal and get funded
Cons
I DO NOT HAVE ANY COMPLAINTS AT ALL WITH DEALER CENTER
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The Most helpful and user-friendly programming application for selling cars.
Reviewed on 2024-11-27
Pros
It is a user-friendly interface, that allows multiple screens to be open at once and I was able to toggle back and forth between my clients. I like being able to set tasks and reminders that also link to my cellular device.
Cons
I cannot set multiple appointments for the same time frame.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Fix login issues, please
Reviewed on 2024-11-28
It's very useful for KBB Values and AutoCheck History Reports.
It's very useful for KBB Values and AutoCheck History Reports.
Pros
KBB and AutoCheck are the only features we use at this time and they are great.
Cons
Having to constantly log in again and the App login issues
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
High Class Auto Sales and Leasing
Reviewed on 2024-11-27
It has been pretty good over the past 2 years. They are responsive to any questions I have and I...
It has been pretty good over the past 2 years. They are responsive to any questions I have and I can get a hold of them when needed.
Pros
It is easy to use and you can teach yourself how to use the site.
Cons
The inventory list doesn't pop up when I log in
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Gold Member
Reviewed on 2024-11-27
Pros
All customer information in one spot with credit apps
Cons
lots of clicking to navigate around and not all information is easy to locate.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Tricky Upgrades
Reviewed on 2024-11-27
Good Experience easier to navigate.Have work with other marketing companies.
Good Experience easier to navigate.Have work with other marketing companies.
Pros
It has a lot a tools it gets a little tricky. The new upgrades are a must .But glad that I can call and they can always assist.
Cons
Honestly the upgrades but once you get use to it it's okay.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Pretty Good DMS
Reviewed on 2024-11-27
pretty good, pretty good, I like the way how is integrated with a lot of resources
pretty good, pretty good, I like the way how is integrated with a lot of resources
Pros
everything is online, I like the integration with everything
Cons
I believe that the price is too high comparing the other options
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
DealerCenter is Awesome!!
Reviewed on 2024-06-28
Pros
We use Dealer Center as our DMS and we absolutely love it. We have integrated it with different systems and our website. I also want to give a special mention to our representative [sensitive content hidden]. She has been extremely helpful and responsive whenever we have needed assistance. Thank you so much! We highly recommend it.
Cons
It can be a little pricy if you add a big amount of products.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
finance mgr
Reviewed on 2024-11-29
experience was very good and easy input information
experience was very good and easy input information
Pros
very easy to rehash your deal and finding process was the best
Cons
the fees were too much and interest rates were too high
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great customer service
Reviewed on 2024-11-27
Great. Fast responses. Got my issues handled quickly
Great. Fast responses. Got my issues handled quickly
Pros
Knowledge very quick with process. Would recommend
Cons
I liked everything. Not long wait time or anything
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Dealer Center Software Is THE BEST
Reviewed on 2024-04-10
Pros
I can submit to multiple lenders at the same time! Frazer is pre historic. compared with dealer cene ter!
Cons
no cons, it's the all in one software that helps me run my business day to day
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great service
Reviewed on 2024-11-27
It's made things alot easier when following up with customers & making sure everyone is on the same...
It's made things alot easier when following up with customers & making sure everyone is on the same page.
Pros
How it allows me to organize my customers set apps leave notes & make communication alot easier.
Cons
I do not like having to log in each time after so long.