PayHOA Reviews

My overall experience has been Amazing. PAYHOA offers great value, wonderful customer service, and support, and the overall ease of use makes this a no-brainer. I did vast amounts of research for Community Management software and we are very pleased we selected PAYHOA. We plan to use them for a long time to come. Thanks again to [SENSITIVE CONTENT HIDDEN] for always being available to help when we have a question!

We have realized a large monthly savings by switching to PayHOA. Besides the monetary savings, it has saved us from so many headaches! It seems to work all on its' own once you set up parameters.

We have a small HOA that is self-managed, needed a platform to manage online payments, online communications, and other tasks. PayHOA fulfills basic functions like online payments, online communications, and online notifications. But the accountings features are not very good, I had to build my own xcel tracking to verify our income vs. expenses for taxes and audits--couldn't rely on the platform to give us accurate reports.

PayHOA solved our work order issue with a system that allows owners to submit a work order and allows the users to track them.

We moved all of our accounting from another software product and all of our members' records from Access to PayHOA. The support I have gotten from the folks at PayHOA is hands down the best product support I have ever had with any other company, and I am an IT person. They answer questions promptly, help with any issues, and we have had very few issues. I couldn't be happier!

Overall the payHOA system works very well and is easy to navigate. I have made use of it for over two years now and homeowners seem to like it as well. My community is small and we have not made full use of some of the features, but I am glad they are there to use when the time comes that we do use the features

We have to develop and present a yearly budget for legal requirements. PayHOa does this very well. Ability to track individual payments and provide statements to individual members is easy and vital to our HOA.

It's been a great experience, reducing labor time and making communication with residents more efficient.

Major time saver.

After “interviewing” a few companies, PayHOA was by far the most friendly, informative, cost effective and user friendly program. I have a few communities that range from 50 doors up to 250+ doors and PayHOA has been able to fit our needs for all of them. The fees seemed to be very comparable to the other programs, so it all came down to how easy is this going to be to use? I didn’t want to ADD any more time than I was already spending on excel spreadsheet work. PayHOA has delivered on all that I was looking for. Customer Support is always quick and responsive, and if they can't help at that moment, the programming support turnaround hasn't been more than a business day. Very satisfied with this program!

PayHOA has transformed the way our homeowners association operates. Its user-friendly interface, efficient communication tools, robust financial management capabilities, and excellent customer support make it an indispensable asset for any HOA. I wholeheartedly recommend PayHOA to any community seeking a streamlined and effective solution for their management needs.

Very pleased. I began using it as my professional relationship with our paid management company deteriorated. They thought we would fold without their help. Thanks to this software, we got better at everything and saved a lot of money. It actually takes me less time to manage our HOA independently than it did using the management company.

Easy implementation. Good automation of ongoing management tasks. We brought HOA management in-house, saving management fees. A volunteer is able to perform the management and financial activities with minimal time required.

Very positive - this online service has allowed us to run our small HOA without having to turn it over to a management company and all the extra fees that would incur.

Our members needed a way to pay online, and changing to PAYHOA was so simple and very helpful to all our members.

Honestly legfi kinda sucked. The only thing it was good for was ease of tax reporting. Otherwise it was a pain to keep balances up to date and often they would go negative for no apparent reason and overall was just a hassle. I would keep track of due payments on my own and moved people away from paying on the website due to high credit card fees while other vendors have lower fees. Even venmo is free for P2P transfers, not sure why this was not an option with legfi.

With limited experience and all of the assistance that the PayHoa staff provides, it is difficult to come up with any negitive responses.

I think there are still a few learning curves, but it has provided a lot of positive benefits to our organization to keep us more organized and collect our condo dues (we are a self-run condo association).

The staff is very responsive to our questions. They are doing a great job of prioritizing our feature requests and making little tweaks to the system that improve the user experience.

It has helped to streamline our processes.

I really enjoy the system. It is in the mid-range of pricing and comes with all the bells and whistles you need to manage a small, or even a large, HOA. I went from having to "work" on the HOA weekly to only working on it quarterly.

We collect homeowners association fees, the intuitive system allows us to obtain data and monitor expenses and communicate with owners. The Board loves it!