--- description: Detailed reviews on Podium based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Podium with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Podium Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/873/reputation-management/software) > [Podium](/software/109297/podium) # Podium Canonical: https://www.getapp.ca/software/109297/podium Page: 1 / 22\ Next: [Next page](https://www.getapp.ca/software/109297/podium?page=2) > Podium is an AI-powered platform that helps businesses manage and convert leads. The platform is designed for a range of industries, such as automotive, healthcare, home services, and retail. It includes a virtual assistant that can drive leads, schedule appointments, and market the business. The system consolidates leads from various channels, including phone calls, text messages, website forms, and third-party sources, into a unified AI-powered inbox. > > Verdict: Rated **4.3/5** by 522 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Podium Rise to the top in search results by automating and texting requests for Google Reviews, Facebook Reviews, and other key industry sites. Manage all messaging, payments, text marketing, phone calls, reviews, and third-party applications in one account Close sales with real-time automations, payment options, and integrations with your tools. Turn leads into clients. Maintain relationships with data-rich customer profiles via text marketing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 522 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Podium - **Location**: Lehi, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Free 14-Day Trial. Pricing starts at $399 per month for our Essentials plan, ideal for small businesses. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - 2-Way Messaging - ACH Payment Processing - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Automated Responses - Autoresponders - Batch Communications - Before & After Pictures - Billing & Invoicing - CRM Software - Call Recording Software - Campaign Analytics - Campaign Management Software - Campaign Scheduling - Canned Responses ## Integrations (120 total) - 3C Connect - ABC Ignite - ACS - ALLDATA - AccuLynx - ActiveCampaign - AdvancedMD EHR - Airtable - AroFlo - AthenaPortal - AutoFluent - Autosoft DMS - Bay-Master - CCC ONE - CDK Global ... and 105 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Reputation Management Software](https://www.getapp.ca/directory/873/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.getapp.ca/directory/873/reputation-management/software) - [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software) - [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software) - [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software) - [Customer Satisfaction Software](https://www.getapp.ca/directory/1029/customer-satisfaction/software) ## Alternatives 1. [Twilio](https://www.getapp.ca/software/90610/twilio-communications-platform) — 4.4/5 (501 reviews) 2. [Omnisend](https://www.getapp.ca/software/112199/omnisend) — 4.7/5 (836 reviews) 3. [Text Request](https://www.getapp.ca/software/2051851/text-request) — 4.6/5 (1193 reviews) 4. [Klaviyo](https://www.getapp.ca/software/105931/klaviyo) — 4.6/5 (525 reviews) 5. [Messente](https://www.getapp.ca/software/130607/messente) — 4.7/5 (84 reviews) ## Reviews ### "A more complete view of your customers' opinions about your services." — 4.0/5 > **Isabella** | *November 7, 2020* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: What I like the most about this software is that it allows to carry out all its functionalities from a single panel, which is one of the qualities that I like the most because we can carry out the work within this platform in an extremely easy, without adverse or disastrous complications, mentioning that it allows you to automatically track the reviews of the products you make, or the services offered by an organization, in order to respond very quickly, on the comments made by each of the registered users to the business platforms maintained by each of these establishments. > > **Cons**: One of the most notable difficulties about this software is its price, mentioning that it is very broad and expensive when we address economic issues, this can be a significant problem, because most organizations, called small , they can't afford to pay these high monetary costs, not to mention that they should integrate better combined reports for the multiple customer locations they interact with frequently. > > We use this software to manage all the interactions that we carry out with each of the clients that we have at our disposal, both the powerful ones, with more daily purchases of the products we make, and the most loyal ones that in the same way carry out and request operations , of the services we offer, mentioning that this system allows us to track the comments that are made, on multiple different platforms, giving immediate notifications, to respond to the reviews directly, in a very fast way, and to offer a warm and surprising service. ----- ### "Great app, not great customer service" — 4.0/5 > **Jessica** | *December 5, 2024* | Furniture | Recommendation rating: 6.0/10 > > **Pros**: How easy everything is to use. Getting client information as well as responding to their inquiries is a breeze > > **Cons**: Not being able to contact a person with issues. Their website does not have a contact me phone number > > Great. As previously stated it is easy to use to great to have all the conversations in their own categories ----- ### "Inadequate software support to what was proposed" — 1.0/5 > **Sean** | *August 23, 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: The data analysis is easy to use and operate > > **Cons**: Continuous IT tickets that had months with inadequate service. The lack of communication when the system was not working properly but yet still taking our payments. I have multiple documents and IT tickets to support our challenges. This year cost with not the ability to get Google reviews made the experience a failure > > The multiple challenges with getting this service on line, and the expectation to pay for the full year payment without the service being full filled in our contract. They did provide one less month payment , but that was not even close to many months with no proper service. We would have stayed through this trouble if they would have off set the many months of no full support, but they seem concerned with getting one more payment for us\> I will keep reviewing and posting until I see podium doing a deep dive and understand from our point of view ----- ### "office manager" — 4.0/5 > **Heather** | *October 14, 2024* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: the simplicity of the Program was great. > > **Cons**: I am not sure there was anything that I didn't dislike > > My experience with podium was positive. I didn't have any issues with the program while using it ----- ### "More interested in getting paid" — 4.0/5 > **Audra** | *October 16, 2023* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: I chose the platform because I thought it was the only real option to replace ZipWhip which ends service in December. They were listed as a recommended vendor. > > **Cons**: The people. They started out great, but at the onset I told them that most of the features they offered we wouldn’t use. And they didn’t have a Chrome extension, which we used a lot. But we needed a new text service as ours was going away. The cost was about 3x what I was paying and that was for the lowest level of service and they lock you in to a contract for a year. But I didn’t know of another option.I found Text Request, which is almost ZipWhip exactly, less than 48 hours after I signed their contract. I was transparent with them about Text Request really meeting our needs and price point perfectly and we weren’t paying for a bunch of features we wouldn’t use just to get texting. I asked to cancel before we even onboarded. They declined and said someone from legal would reach out. No one from legal reached out. They offered to move me to a more basic plan with a lower price point which, as I felt locked in, was willing to look at after I got back from vacation. Upon my return from vacation I reached out twice but that was the last I heard from \[sensitive content hidden\]. Out of the blue I got an email from another person at Podium cancelling my account. It just felt like a yucky experience overall. It felt like they are more interested in getting paid than making sure the platform is the right fit for their customers. > > Not great. I’m sure it’s the right fit for a large company with deep pockets and the need for a bunch of bells and whistles, but we are not that. ----- Page: 1 / 22\ Next: [Next page](https://www.getapp.ca/software/109297/podium?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/109297/podium) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data