--- description: Detailed reviews on Fusion based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Fusion with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Fusion Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [EMR Systems](/directory/56/electronic-medical-records/software) > [Fusion](/software/108867/fusion) # Fusion Canonical: https://www.getapp.ca/software/108867/fusion Page: 1 / 30\ Next: [Next page](https://www.getapp.ca/software/108867/fusion?page=2) > Fusion is an EMR for OT, PT, \& SLP practices with features for scheduling, documentation, billing, insights, tasks, compliance, \& more > > Verdict: Rated **4.3/5** by 708 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Fusion Fusion integrates key tools into one smart platform, designed to simplify charting, goal tracking, scheduling, billing, and other daily tasks. With three flexible tiers, we meet the needs of of PT, OT, and SLP practices, reducing complexity and increasing efficiency. - Scheduling, note-taking, payment processing, and patient reminders, designed to simplify daily tasks and improve efficiency. - Custom intake forms, secure messaging, reporting, and available RCM services to optimize your practice. - Eligibility checks, claim submissions, telehealth, and a leading home exercise program to fuel practice growth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 708 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ensora Health - **Location**: Birmingham, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User - **Pricing Details**: Multi-User plans: Essentials: Starting at $49 / user / month ($39/additional users) Core tools for scheduling, documentation, and basic billing. Advanced: $159 / user / month ($59/additional users) More flexible tools to help growing practices manage insurance claims and customize workflows Premier: $189 / user / month ($89/additional users) Our most complete plan with unlimited access to advanced features and optional add-ons - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Alerts/Notifications - Appointment Management - Assessment Management - Audit Trail - Availability Management - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Chat/Messaging - Claims Management Software - Claims Scrubbing - Clinical Notes - Communication Management - Compliance Management - Compliance Tracking - Confirmations/Reminders - Credit Card Processing - Customizable Forms ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [EMR Systems](https://www.getapp.ca/directory/56/electronic-medical-records/software) ## Related Categories - [EMR Systems](https://www.getapp.ca/directory/56/electronic-medical-records/software) - [Physical Therapy Software](https://www.getapp.ca/directory/76/physical-therapy/software) - [Speech Therapy Software](https://www.getapp.ca/directory/785/speech-therapy/software) - [Occupational Therapy Software](https://www.getapp.ca/directory/783/occupational-therapy/software) - [Pediatric Software](https://www.getapp.ca/directory/797/pediatric/software) ## Alternatives 1. [Ambiki](https://www.getapp.ca/software/2081174/ambiki) — 4.9/5 (14 reviews) 2. [TheraPlatform](https://www.getapp.ca/software/2057575/theraplatform) — 4.4/5 (79 reviews) 3. [Net Health](https://www.getapp.ca/software/2050113/redoc-powered-by-xfit) — 4.1/5 (163 reviews) 4. [WebPT](https://www.getapp.ca/software/91031/webpt) — 4.2/5 (482 reviews) 5. [ClinicSource](https://www.getapp.ca/software/102887/clinicsource) — 3.7/5 (91 reviews) ## Reviews ### "Fusion" — 5.0/5 > **Verified Reviewer** | *July 20, 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: the ultimate accessibility tool for individuals with any level of vision impairment. > > **Cons**: Very complex to use by new customers and tricky > > Fusion provides the best of both worlds ----- ### "All around great product" — 5.0/5 > **Morgen** | *March 5, 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: They have added some new features like searching by phone number or DOB instead of by name so the improvements make this program great. > > **Cons**: There are a few options I wish would be added to Fusion such as being able to pull a report based on therapist caseload. > > Very positive. We get the answers we need. ----- ### "Some great feature, others not so much." — 3.0/5 > **Olivia** | *February 20, 2025* | Medical Practice | Recommendation rating: 5.0/10 > > **Pros**: Automatic claim generation is very useful and speeds up time between therapy taking place and reimbursement. Also very helpful to be able to email/fax out of the system directly to a provider. > > **Cons**: It would be useful to be able to print off patient's appointments from their chart without having to generate a report through insights. You also cannot filter out paid and unpaid invoices, which makes printing off invoices extremely cumbersome. Because of this, I have to combine all paid invoices for one patient into one invoice so that I am not sifting through thousands upon thousands of invoices each billing cycle. I still have over 3,500 invoices two years after implementing Fusion and combining paid invoices into one. I have to individually select each invoice that I want to print and have to do them in batches since Fusion cannot generate a download that is that large at one time. I don't believe the Fusion is necessarily the best choice for a clinic of our size (1000 active patients at a given time and 55+ therapists). The suggestion feature doesn't seem to make a difference. It seems like random features/updates get added that aren't really useful at all. There is a fee or charge associated with the updates a lot of the time as well, which can be frustrating. No option for sending a reminder about a past due balance either. > > There are some aspects like assisted billing that are helpful, but then there are some very basic functions that are missing, limiting the usability of the platform. I think it would be great for a smaller clinic. ----- ### "We love Fusion" — 5.0/5 > **Meagen** | *February 19, 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: I love the scheduling features, the insight reports, the documentation and the goal charts. > > **Cons**: What I like least is having some many PRN therapists that maybe just work a day a week or just fill in if someone is sick and having to pay for them for the full month. I wish there was an option on the schedule to move a whole day to a different therapist, and then also on the billing side if they covered for a therapist that we already pay for if there was a credit for them or discounts for employees working 4 days or less a month. I also would like to have the option to not have a daily note populate when we do an evaluation or a progress report. Another suggestion would be to be able to set the goal mastery the same for all of the goals instead of having to click on the mastery for each individual goal. > > Good overall experience, customer service is so nice and great to talk to about issues and problem solving. I recommend fusion to many friends. I do have difficulty getting a hold of the billing department, that is my biggest complaint. ----- ### "Fusion Review 2025" — 4.0/5 > **Shawnalee** | *February 14, 2025* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: It is an easy EMR to learn which makes it user friendly for providers. I appreciate having clear features. > > **Cons**: There are many things that I feel like Fusion is not up to date on. Their reporting is not always clear \& concise. Additionally, there is no way to link reminders to accounts for payment plans or sibling accounts together. You can link accounts together for payment (so you can just run 1 invoice) but then there is no way to separate these 2 through a statement. We are also missing the ability to automatically add modifiers to claims, this has to be done manually. > > It has been okay. Honestly, I've dealt with very old EMR systems and I've dealt with nicer ones. Fusion lands somewhere in the middle. ----- Page: 1 / 30\ Next: [Next page](https://www.getapp.ca/software/108867/fusion?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/108867/fusion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data